Slideshows for Tag: design by pennyhagen http://www.slideshare.net/ http://www.slideshare.net/images/logo.gif Slideshows for Tag: design by pennyhagen http://www.slideshare.net/ Mon, 30 Nov 2009 10:42:26 GMT SlideShare feed for Slideshows for Tag: design by pennyhagen Dissolving Boundaries: social technologies and participation in design http://www.slideshare.net/pennyhagen/h-a-g-e-n-r-o-b-e-r-t-s-o-n-d-i-s-s-o-l-v-i-n-g-b-o-u-n-d-a-r-i-e-s-o-z-c-h-i-2009
Presentation on the changing nature of design and the new opportunities for participation in design enabled through social technologies - given at OZCHI Melbourne 2009. Full paper is published through the ACM Library. The emphasis on participation in social technologies challenges some of our traditional assumptions about the role of users and designers in design. It also exposes some of the limitations and assumptions about design embedded in our traditional models and methods. Based on a review of emerging practice in industry and academia, this presentation provides an overview of four ways in which people are participating in design, that have emerged largely in response to, and as a result of, social technologies. By presenting this ‘lay of the land’, we seek to contribute to ongoing work on the nature of participation and design in the context of social technologies. We draw particular attention to the ways in which roles and responsibilities in design are being reassigned and redistributed. As traditional boundaries between design and use and designer and user dissolve, design is becoming more public. In the context of social technologies design is moving out into the wild.]]>
Presentation on the changing nature of design and the new opportunities for participation in design enabled through social technologies - given at OZCHI Melbourne 2009. Full paper is published through the ACM Library. The emphasis on participation in social technologies challenges some of our traditional assumptions about the role of users and designers in design. It also exposes some of the limitations and assumptions about design embedded in our traditional models and methods. Based on a review of emerging practice in industry and academia, this presentation provides an overview of four ways in which people are participating in design, that have emerged largely in response to, and as a result of, social technologies. By presenting this ‘lay of the land’, we seek to contribute to ongoing work on the nature of participation and design in the context of social technologies. We draw particular attention to the ways in which roles and responsibilities in design are being reassigned and redistributed. As traditional boundaries between design and use and designer and user dissolve, design is becoming more public. In the context of social technologies design is moving out into the wild.]]> Mon, 30 Nov 2009 10:42:26 GMT http://www.slideshare.net/pennyhagen/h-a-g-e-n-r-o-b-e-r-t-s-o-n-d-i-s-s-o-l-v-i-n-g-b-o-u-n-d-a-r-i-e-s-o-z-c-h-i-2009 pennyhagen@slideshare.net(pennyhagen) Dissolving Boundaries: social technologies and participation in design pennyhagen Presentation on the changing nature of design and the new opportunities for participation in design enabled through social technologies - given at OZCHI Melbourne 2009. Full paper is published through the ACM Library. The emphasis on participation in social technologies challenges some of our traditional assumptions about the role of users and designers in design. It also exposes some of the limitations and assumptions about design embedded in our traditional models and methods. Based on a review of emerging practice in industry and academia, this presentation provides an overview of four ways in which people are participating in design, that have emerged largely in response to, and as a result of, social technologies. By presenting this ‘lay of the land’, we seek to contribute to ongoing work on the nature of participation and design in the context of social technologies. We draw particular attention to the ways in which roles and responsibilities in design are being reassigned and redistributed. As traditional boundaries between design and use and designer and user dissolve, design is becoming more public. In the context of social technologies design is moving out into the wild. <img src="http://cdn.slidesharecdn.com/hagenrobertsondissolvingboundariesozchi2009-091130044238-phpapp02-thumbnail-2?1259648861" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Presentation on the changing nature of design and the new opportunities for participation in design enabled through social technologies - given at OZCHI Melbourne 2009. Full paper is published through the ACM Library. The emphasis on participation in social technologies challenges some of our traditional assumptions about the role of users and designers in design. It also exposes some of the limitations and assumptions about design embedded in our traditional models and methods. Based on a review of emerging practice in industry and academia, this presentation provides an overview of four ways in which people are participating in design, that have emerged largely in response to, and as a result of, social technologies. By presenting this ‘lay of the land’, we seek to contribute to ongoing work on the nature of participation and design in the context of social technologies. We draw particular attention to the ways in which roles and responsibilities in design are being reassigned and redistributed. As traditional boundaries between design and use and designer and user dissolve, design is becoming more public. In the context of social technologies design is moving out into the wild. Dissolving Boundaries: social technologies and participation in design
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]]> 425 1 http://cdn.slidesharecdn.com/hagenrobertsondissolvingboundariesozchi2009-091130044238-phpapp02-thumbnail-2?1259648861 presentation http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted Design and Use: Tools and Trends in Design http://www.slideshare.net/pennyhagen/design-and-use-tools-and-trends-in-design
This presentation was given to UTS Design Masters Students as an introduction to common interaction design tools (personas and scenarios) that are used to help us think about design in relation to use. It also pointed to trends in design that are causing us to extend our tools and rethink our relationship and position on design practice. In particular we discussed a (conceptual and literal) shift from designing products to designing services and the impact trends such as crowdsourcing, DIY design and social media are having on professional design practice. Traditional boundaries between design and use are blurring as design activities become more public and relate to a larger more complex ’eco system’: design (and designing!) is escaping into the wild. Slide deck edited for public viewing. ]]>
This presentation was given to UTS Design Masters Students as an introduction to common interaction design tools (personas and scenarios) that are used to help us think about design in relation to use. It also pointed to trends in design that are causing us to extend our tools and rethink our relationship and position on design practice. In particular we discussed a (conceptual and literal) shift from designing products to designing services and the impact trends such as crowdsourcing, DIY design and social media are having on professional design practice. Traditional boundaries between design and use are blurring as design activities become more public and relate to a larger more complex ’eco system’: design (and designing!) is escaping into the wild. Slide deck edited for public viewing. ]]> Sun, 20 Sep 2009 11:18:35 GMT http://www.slideshare.net/pennyhagen/design-and-use-tools-and-trends-in-design pennyhagen@slideshare.net(pennyhagen) Design and Use: Tools and Trends in Design pennyhagen This presentation was given to UTS Design Masters Students as an introduction to common interaction design tools (personas and scenarios) that are used to help us think about design in relation to use. It also pointed to trends in design that are causing us to extend our tools and rethink our relationship and position on design practice. In particular we discussed a (conceptual and literal) shift from designing products to designing services and the impact trends such as crowdsourcing, DIY design and social media are having on professional design practice. Traditional boundaries between design and use are blurring as design activities become more public and relate to a larger more complex &rsquo;eco system&rsquo;: design (and designing!) is escaping into the wild. Slide deck edited for public viewing. <img src="http://cdn.slidesharecdn.com/hagengilmoreuxaustralia09-090920061843-phpapp02-thumbnail-2?1253448642" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> This presentation was given to UTS Design Masters Students as an introduction to common interaction design tools (personas and scenarios) that are used to help us think about design in relation to use. It also pointed to trends in design that are causing us to extend our tools and rethink our relationship and position on design practice. In particular we discussed a (conceptual and literal) shift from designing products to designing services and the impact trends such as crowdsourcing, DIY design and social media are having on professional design practice. Traditional boundaries between design and use are blurring as design activities become more public and relate to a larger more complex &rsquo;eco system&rsquo;: design (and designing!) is escaping into the wild. Slide deck edited for public viewing. Design and Use: Tools and Trends in Design
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]]> 727 0 http://cdn.slidesharecdn.com/hagengilmoreuxaustralia09-090920061843-phpapp02-thumbnail-2?1253448642 presentation http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted Emerging a User Experience Strategy http://www.slideshare.net/pennyhagen/emerging-a-user-experience-strategy
Presentation given at UXAustralia 2009. Lack of shared project vision can result in stakeholders having different expectations of project outcomes, leading to tensions in the design process. This presentation outlines a collaborative approach to developing a User Experience Strategy: a shared vision for the project that aligns all perspectives (e.g business, technical, marketing, brand), but is driven by the potential user experience. At the centre of our approach are user stories. These help us think through what the project needs to deliver from the perspective of those who will use it. The approach has been developed over a number of projects and in this presentation we draw on a recent case study with UNSW to share techniques, experiences and learnings. Key aspects that we’ll be sharing include: * The use of user stories to facilitate and anchor discussions and decisions about the shape of the project (what), its purpose (why) and its possible implementation (how). * The use of visual, tangible and collaborative design tools such as paper prototypes to allow project team members to think through issues in more concrete ways, often revealing vital questions we didn’t know existed. * The way in which project goals, and possible ways of achieving those goals, simultaneously (re)emerge as a result of thinking through the project from a user perspective.]]>
Presentation given at UXAustralia 2009. Lack of shared project vision can result in stakeholders having different expectations of project outcomes, leading to tensions in the design process. This presentation outlines a collaborative approach to developing a User Experience Strategy: a shared vision for the project that aligns all perspectives (e.g business, technical, marketing, brand), but is driven by the potential user experience. At the centre of our approach are user stories. These help us think through what the project needs to deliver from the perspective of those who will use it. The approach has been developed over a number of projects and in this presentation we draw on a recent case study with UNSW to share techniques, experiences and learnings. Key aspects that we’ll be sharing include: * The use of user stories to facilitate and anchor discussions and decisions about the shape of the project (what), its purpose (why) and its possible implementation (how). * The use of visual, tangible and collaborative design tools such as paper prototypes to allow project team members to think through issues in more concrete ways, often revealing vital questions we didn’t know existed. * The way in which project goals, and possible ways of achieving those goals, simultaneously (re)emerge as a result of thinking through the project from a user perspective.]]> Fri, 04 Sep 2009 00:15:38 GMT http://www.slideshare.net/pennyhagen/emerging-a-user-experience-strategy pennyhagen@slideshare.net(pennyhagen) Emerging a User Experience Strategy pennyhagen Presentation given at UXAustralia 2009. Lack of shared project vision can result in stakeholders having different expectations of project outcomes, leading to tensions in the design process. This presentation outlines a collaborative approach to developing a User Experience Strategy: a shared vision for the project that aligns all perspectives (e.g business, technical, marketing, brand), but is driven by the potential user experience. At the centre of our approach are user stories. These help us think through what the project needs to deliver from the perspective of those who will use it. The approach has been developed over a number of projects and in this presentation we draw on a recent case study with UNSW to share techniques, experiences and learnings. Key aspects that we’ll be sharing include: * The use of user stories to facilitate and anchor discussions and decisions about the shape of the project (what), its purpose (why) and its possible implementation (how). * The use of visual, tangible and collaborative design tools such as paper prototypes to allow project team members to think through issues in more concrete ways, often revealing vital questions we didn’t know existed. * The way in which project goals, and possible ways of achieving those goals, simultaneously (re)emerge as a result of thinking through the project from a user perspective. <img src="http://cdn.slidesharecdn.com/hagengilmoreuxaustralia09-090903191541-phpapp02-thumbnail-2?1259565812" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Presentation given at UXAustralia 2009. Lack of shared project vision can result in stakeholders having different expectations of project outcomes, leading to tensions in the design process. This presentation outlines a collaborative approach to developing a User Experience Strategy: a shared vision for the project that aligns all perspectives (e.g business, technical, marketing, brand), but is driven by the potential user experience. At the centre of our approach are user stories. These help us think through what the project needs to deliver from the perspective of those who will use it. The approach has been developed over a number of projects and in this presentation we draw on a recent case study with UNSW to share techniques, experiences and learnings. Key aspects that we’ll be sharing include: * The use of user stories to facilitate and anchor discussions and decisions about the shape of the project (what), its purpose (why) and its possible implementation (how). * The use of visual, tangible and collaborative design tools such as paper prototypes to allow project team members to think through issues in more concrete ways, often revealing vital questions we didn’t know existed. * The way in which project goals, and possible ways of achieving those goals, simultaneously (re)emerge as a result of thinking through the project from a user perspective. Emerging a User Experience Strategy
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]]> 1934 1 http://cdn.slidesharecdn.com/hagengilmoreuxaustralia09-090903191541-phpapp02-thumbnail-2?1259565812 presentation http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted Introduction to building and using personas and scenarios in design http://www.slideshare.net/pennyhagen/introduction-to-building-and-using-personas-and-scenarios-in-design
Introduction to building and using Personas and Scenarios in Design given to UTS first year design students. An overview of how they are created, and how they are useful in the design process, including getting from user research to design, and how they inform design.]]>
Introduction to building and using Personas and Scenarios in Design given to UTS first year design students. An overview of how they are created, and how they are useful in the design process, including getting from user research to design, and how they inform design.]]> Wed, 29 Apr 2009 00:37:59 GMT http://www.slideshare.net/pennyhagen/introduction-to-building-and-using-personas-and-scenarios-in-design pennyhagen@slideshare.net(pennyhagen) Introduction to building and using personas and scenarios in design pennyhagen Introduction to building and using Personas and Scenarios in Design given to UTS first year design students. An overview of how they are created, and how they are useful in the design process, including getting from user research to design, and how they inform design. <img src="http://cdn.slidesharecdn.com/hagenpersonasscenarios-090428193803-phpapp01-thumbnail-2?1243164092" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Introduction to building and using Personas and Scenarios in Design given to UTS first year design students. An overview of how they are created, and how they are useful in the design process, including getting from user research to design, and how they inform design. Introduction to building and using personas and scenarios in design
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]]> 1758 2 http://cdn.slidesharecdn.com/hagenpersonasscenarios-090428193803-phpapp01-thumbnail-2?1243164092 presentation http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted Reflections on seeding in socal design: building connections with communities, design and use in social technology projects http://www.slideshare.net/pennyhagen/reflections-on-seeding-in-socal-design-building-connections-with-communities-design-and-use-in-social-technology-projects-presentation
Social technologies rely on participation, content, and actions from the user community to take their form, and define their success. This presentation proposes the notion of "seeding" as a way to think about the activities (or engagement strategies) we undertake as designers to connect these technology projects to a community of users. Some significant reconsiderations in our design methods have been triggered by the changes introduced by social technologies. Our research and design projects are now more akin to collaborative design activities, interventions, experiments, or pilots. It becomes unclear where the design stops and the community starts. Seeking opportunities to seed content, connections and communities is now central to our evolving role as designers of technology, as facilitators of experience, and creators of conditions for growth, participation and emergent design.]]>
Social technologies rely on participation, content, and actions from the user community to take their form, and define their success. This presentation proposes the notion of "seeding" as a way to think about the activities (or engagement strategies) we undertake as designers to connect these technology projects to a community of users. Some significant reconsiderations in our design methods have been triggered by the changes introduced by social technologies. Our research and design projects are now more akin to collaborative design activities, interventions, experiments, or pilots. It becomes unclear where the design stops and the community starts. Seeking opportunities to seed content, connections and communities is now central to our evolving role as designers of technology, as facilitators of experience, and creators of conditions for growth, participation and emergent design.]]> Sun, 14 Dec 2008 06:44:45 GMT http://www.slideshare.net/pennyhagen/reflections-on-seeding-in-socal-design-building-connections-with-communities-design-and-use-in-social-technology-projects-presentation pennyhagen@slideshare.net(pennyhagen) Reflections on seeding in socal design: building connections with communities, design and use in social technology projects pennyhagen Social technologies rely on participation, content, and actions from the user community to take their form, and define their success. This presentation proposes the notion of &quot;seeding&quot; as a way to think about the activities (or engagement strategies) we undertake as designers to connect these technology projects to a community of users. Some significant reconsiderations in our design methods have been triggered by the changes introduced by social technologies. Our research and design projects are now more akin to collaborative design activities, interventions, experiments, or pilots. It becomes unclear where the design stops and the community starts. Seeking opportunities to seed content, connections and communities is now central to our evolving role as designers of technology, as facilitators of experience, and creators of conditions for growth, participation and emergent design. <img src="http://cdn.slidesharecdn.com/ozchiseedingv13-1229243633780482-1-thumbnail-2?1229237287" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Social technologies rely on participation, content, and actions from the user community to take their form, and define their success. This presentation proposes the notion of &quot;seeding&quot; as a way to think about the activities (or engagement strategies) we undertake as designers to connect these technology projects to a community of users. Some significant reconsiderations in our design methods have been triggered by the changes introduced by social technologies. Our research and design projects are now more akin to collaborative design activities, interventions, experiments, or pilots. It becomes unclear where the design stops and the community starts. Seeking opportunities to seed content, connections and communities is now central to our evolving role as designers of technology, as facilitators of experience, and creators of conditions for growth, participation and emergent design. Reflections on seeding in socal design: building connections with communities, design and use in social technology projects
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]]> 1172 1 http://cdn.slidesharecdn.com/ozchiseedingv13-1229243633780482-1-thumbnail-2?1229237287 presentation http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted Engaging with stakeholders: Mobile Diaries for Social Design http://www.slideshare.net/pennyhagen/engaging-with-stakeholders-mobile-diaries-for-social-design-presentation
Presentation on Mobile Diaries, a participatory research method used to codesign social technologies. Presented at Design for User Experience (DUX), Chicago 2007]]>
Presentation on Mobile Diaries, a participatory research method used to codesign social technologies. Presented at Design for User Experience (DUX), Chicago 2007]]> Sat, 22 Nov 2008 03:47:57 GMT http://www.slideshare.net/pennyhagen/engaging-with-stakeholders-mobile-diaries-for-social-design-presentation pennyhagen@slideshare.net(pennyhagen) Engaging with stakeholders: Mobile Diaries for Social Design pennyhagen Presentation on Mobile Diaries, a participatory research method used to codesign social technologies. Presented at Design for User Experience (DUX), Chicago 2007 <img src="http://cdn.slidesharecdn.com/hagendux51107-1227332810296208-9-thumbnail-2?1227325811" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Presentation on Mobile Diaries, a participatory research method used to codesign social technologies. Presented at Design for User Experience (DUX), Chicago 2007 Engaging with stakeholders: Mobile Diaries for Social Design
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]]> 912 1 http://cdn.slidesharecdn.com/hagendux51107-1227332810296208-9-thumbnail-2?1227325811 presentation http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted Making Links, Reaching out or Moving Closer connecting with your networked Community. Strategies for social media. http://www.slideshare.net/pennyhagen/making-links-reaching-out-or-moving-closer-connecting-with-your-networked-community-strategied-for-social-media-presentation
Strategies for thinking about how social media can connect you to your community. Keynote Presented at Making Links 2008 Melbourne]]>
Strategies for thinking about how social media can connect you to your community. Keynote Presented at Making Links 2008 Melbourne]]> Mon, 17 Nov 2008 21:04:58 GMT http://www.slideshare.net/pennyhagen/making-links-reaching-out-or-moving-closer-connecting-with-your-networked-community-strategied-for-social-media-presentation pennyhagen@slideshare.net(pennyhagen) Making Links, Reaching out or Moving Closer connecting with your networked Community. Strategies for social media. pennyhagen Strategies for thinking about how social media can connect you to your community. Keynote Presented at Making Links 2008 Melbourne <img src="http://cdn.slidesharecdn.com/hagenmakinglinks08-1227045019113689-8-thumbnail-2?1227308841" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Strategies for thinking about how social media can connect you to your community. Keynote Presented at Making Links 2008 Melbourne Making Links, Reaching out or Moving Closer connecting with your networked Community. Strategies for social media.
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]]> http://cdn.slidesharecdn.com/profile-photo-pennyhagen?1232665643 Specialist in design and digital strategy and user experience research with an emphasis on design methods to support social change. www.smallfire.co.nz http://cdn.slidesharecdn.com/hagenrobertsondissolvingboundariesozchi2009-091130044238-phpapp02-thumbnail?1259648861 pennyhagen/h-a-g-e-n-r-o-b-e-r-t-s-o-n-d-i-s-s-o-l-v-i-n-g-b-o-u-n-d-a-r-i-e-s-o-z-c-h-i-2009 Dissolving Boundaries:... http://public.slidesharecdn.com/images/private_thumbnail.gif pennyhagen/dissolving-boundaries-social-technologies-and-participation-in-design Dissolving Boundaries:... http://cdn.slidesharecdn.com/hagengilmoreuxaustralia09-090920061843-phpapp02-thumbnail?1253448642 pennyhagen/design-and-use-tools-and-trends-in-design Design and Use: Tools ...