Slideshows by User: lpettinati

Slideshows by User: lpettinati http://www.slideshare.net/ http://www.slideshare.net/images/logo.gif Slideshows by User: lpettinati http://www.slideshare.net/ Fri, 18 Apr 2008 19:23:34 GMT SlideShare feed for Slideshows by User: lpettinati Dealing with User Submitted Data http://www.slideshare.net/lpettinati/dealing-with-user-submitted-data
This presentation was delivered at the IA Summit 2008 in Miami, FL. The wide-spread adoption of web-based services has helped people organize information, connect with loved ones, and share data through an electronic medium. This convenience, however, has spawned a massive proliferation of single-purpose user profiles, closed data repositories, and endless login credentials. Not surprisingly, people are quickly becoming less tolerant of experiences that require large quantities of personal information upfront.Deciding what information to ask a customer when creating an account is a literal balance between user needs and business needs. Users want to protect their privacy and provide as little information as possible. The business, on the other hand, wants to learn who their customer is, and ask as many revealing questions as possible. In this session, I will draw from my experience in redesigning the Yahoo! registration and account recovery systems. I will also show examples from other web sites, and suggest techniques to apply toward common IA and Interaction Design challenges faced in designing membership frameworks. This session will discuss the following topics: Making registration painless for your customers Encouraging accurate and truthful data entry Keeping the bad guys out but allowing for password recovery]]>
This presentation was delivered at the IA Summit 2008 in Miami, FL. The wide-spread adoption of web-based services has helped people organize information, connect with loved ones, and share data through an electronic medium. This convenience, however, has spawned a massive proliferation of single-purpose user profiles, closed data repositories, and endless login credentials. Not surprisingly, people are quickly becoming less tolerant of experiences that require large quantities of personal information upfront.Deciding what information to ask a customer when creating an account is a literal balance between user needs and business needs. Users want to protect their privacy and provide as little information as possible. The business, on the other hand, wants to learn who their customer is, and ask as many revealing questions as possible. In this session, I will draw from my experience in redesigning the Yahoo! registration and account recovery systems. I will also show examples from other web sites, and suggest techniques to apply toward common IA and Interaction Design challenges faced in designing membership frameworks. This session will discuss the following topics: Making registration painless for your customers Encouraging accurate and truthful data entry Keeping the bad guys out but allowing for password recovery]]> Fri, 18 Apr 2008 19:23:34 GMT http://www.slideshare.net/lpettinati/dealing-with-user-submitted-data lpettinati@slideshare.net(lpettinati) Dealing with User Submitted Data lpettinati This presentation was delivered at the IA Summit 2008 in Miami, FL. The wide-spread adoption of web-based services has helped people organize information, connect with loved ones, and share data through an electronic medium. This convenience, however, has spawned a massive proliferation of single-purpose user profiles, closed data repositories, and endless login credentials. Not surprisingly, people are quickly becoming less tolerant of experiences that require large quantities of personal information upfront.Deciding what information to ask a customer when creating an account is a literal balance between user needs and business needs. Users want to protect their privacy and provide as little information as possible. The business, on the other hand, wants to learn who their customer is, and ask as many revealing questions as possible. In this session, I will draw from my experience in redesigning the Yahoo! registration and account recovery systems. I will also show examples from other web sites, and suggest techniques to apply toward common IA and Interaction Design challenges faced in designing membership frameworks. This session will discuss the following topics: Making registration painless for your customers Encouraging accurate and truthful data entry Keeping the bad guys out but allowing for password recovery <img src="http://cdn.slidesharecdn.com/lucaspettinati-1208553621573619-9-thumbnail-2?1208546614" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> This presentation was delivered at the IA Summit 2008 in Miami, FL. The wide-spread adoption of web-based services has helped people organize information, connect with loved ones, and share data through an electronic medium. This convenience, however, has spawned a massive proliferation of single-purpose user profiles, closed data repositories, and endless login credentials. Not surprisingly, people are quickly becoming less tolerant of experiences that require large quantities of personal information upfront.Deciding what information to ask a customer when creating an account is a literal balance between user needs and business needs. Users want to protect their privacy and provide as little information as possible. The business, on the other hand, wants to learn who their customer is, and ask as many revealing questions as possible. In this session, I will draw from my experience in redesigning the Yahoo! registration and account recovery systems. I will also show examples from other web sites, and suggest techniques to apply toward common IA and Interaction Design challenges faced in designing membership frameworks. This session will discuss the following topics: Making registration painless for your customers Encouraging accurate and truthful data entry Keeping the bad guys out but allowing for password recovery Dealing with User Submitted Data

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Team Design Reviews: How to Give ’em and Take ’em http://www.slideshare.net/lpettinati/team-design-reviews-how-to-give-em-and-take-em
This presentation was delivered during the 2007 IA Summit in Las Vegas. It talks about how Yahoo! design teams have used design reviews to improve their work. Delivered by Dorelle Rabinowitz and Lucas Pettinati]]>
This presentation was delivered during the 2007 IA Summit in Las Vegas. It talks about how Yahoo! design teams have used design reviews to improve their work. Delivered by Dorelle Rabinowitz and Lucas Pettinati]]> Fri, 30 Mar 2007 15:58:27 GMT http://www.slideshare.net/lpettinati/team-design-reviews-how-to-give-em-and-take-em lpettinati@slideshare.net(lpettinati) Team Design Reviews: How to Give ’em and Take ’em lpettinati This presentation was delivered during the 2007 IA Summit in Las Vegas. It talks about how Yahoo! design teams have used design reviews to improve their work. Delivered by Dorelle Rabinowitz and Lucas Pettinati <img src="http://cdn.slidesharecdn.com/team-design-reviews-how-to-give-em-and-take-em-17014-thumbnail-2?1231919855" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> This presentation was delivered during the 2007 IA Summit in Las Vegas. It talks about how Yahoo! design teams have used design reviews to improve their work. Delivered by Dorelle Rabinowitz and Lucas Pettinati Team Design Reviews: How to Give 'em and Take 'em

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]]> http://cdn.slidesharecdn.com/profile-photo-lpettinati?1175269974 xade.com http://cdn.slidesharecdn.com/lucaspettinati-1208553621573619-9-thumbnail?1208546614 lpettinati/dealing-with-user-submitted-data Dealing with User Subm... http://cdn.slidesharecdn.com/team-design-reviews-how-to-give-em-and-take-em-17014-thumbnail?1231919855 lpettinati/team-design-reviews-how-to-give-em-and-take-em Team Design Reviews: H...