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    <pubDate>Thu, 19 Nov 2009 18:43:03 GMT</pubDate>
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      <title>Feedback Informing Design: Listening, really listening, to your users</title>
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Using case studies from Digg, Pownce, and other social communities, we’ll examine how to balance these and other concerns from a user interface design perspective. In particular, mistakes will be analyzed and success stories will be dissected to help explain how successful social interactions can be created and pitfalls can be avoided.]]>
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