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    <pubDate>Sun, 28 Jun 2009 18:00:15 GMT</pubDate>
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      <title>Insiders Guide On How To Raise Venture Capital</title>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/insidersviewonhowtoraisevccapital-dahlbergcetucb-2009-04-13-090628130026-phpapp02-thumbnail-2?1249447443" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> This presentation is based on my six years as an entrepreneur during which I raised over $30M in venture capital, and six years as a VC writing checks to entrepreneurs.  This guide describes a process on how to successfully raise money from any investor.  It goes way beyond elevator and first pitch advice.  Good luck!]]>
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      <pubDate>Sun, 28 Jun 2009 18:00:15 GMT</pubDate>
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        <media:description type="plain">This presentation is based on my six years as an entrepreneur during which I raised over $30M in venture capital, and six years as a VC writing checks to entrepreneurs.  This guide describes a process on how to successfully raise money from any investor.  It goes way beyond elevator and first pitch advice.  Good luck!</media:description>
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      <title>Technical  Service  Charm  School</title>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/technicalservicecharmschool-rambus-dahlberg-090628121059-phpapp01-thumbnail-2?1247588274" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> This presentation is a crash course in delivering the highest customer support, to the most demanding of customers:  fellow engineers. It was presented to Rambus, and incorporates the learnings from many years managing technical support groups serving high IQ and demanding technical customers.  Engineers are typically conditioned to answer questions as they have from 18+ years of schooling.  On the receiving end, that style yields unsatisfactory customer experience.]]>
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      <pubDate>Sun, 28 Jun 2009 17:10:50 GMT</pubDate>
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        <media:description type="plain">This presentation is a crash course in delivering the highest customer support, to the most demanding of customers:  fellow engineers. It was presented to Rambus, and incorporates the learnings from many years managing technical support groups serving high IQ and demanding technical customers.  Engineers are typically conditioned to answer questions as they have from 18+ years of schooling.  On the receiving end, that style yields unsatisfactory customer experience.</media:description>
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