Slideshows by User: Thor http://www.slideshare.net/ http://www.slideshare.net/images/logo.gif Slideshows by User: Thor http://www.slideshare.net/ Sat, 06 Jun 2009 21:45:19 GMT SlideShare feed for Slideshows by User: Thor We’re All Collapsitarians Now http://www.slideshare.net/Thor/were-all-collapsitarians-now-1543355
A short and sweet introduction to thinking about collapse as a productive way forward. It’s optimism in the face of destruction! (Originally delivered as a 5 minute presentation at SF Ignite)]]>
A short and sweet introduction to thinking about collapse as a productive way forward. It’s optimism in the face of destruction! (Originally delivered as a 5 minute presentation at SF Ignite)]]> Sat, 06 Jun 2009 21:45:19 GMT http://www.slideshare.net/Thor/were-all-collapsitarians-now-1543355 Thor@slideshare.net(Thor) We&rsquo;re All Collapsitarians Now Thor A short and sweet introduction to thinking about collapse as a productive way forward. It&rsquo;s optimism in the face of destruction! (Originally delivered as a 5 minute presentation at SF Ignite) <img src="http://cdn.slidesharecdn.com/collapsitarians3-090606164527-phpapp02-thumbnail-2?1244327117" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> A short and sweet introduction to thinking about collapse as a productive way forward. It&rsquo;s optimism in the face of destruction! (Originally delivered as a 5 minute presentation at SF Ignite) We're All Collapsitarians Now
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]]> 1247 0 http://cdn.slidesharecdn.com/collapsitarians3-090606164527-phpapp02-thumbnail-2?1244327117 presentation http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted The End of Obsolescence http://www.slideshare.net/Thor/the-end-of-obsolescence-1479217
A holistic approach to rewiring our global economic system into something more human, sustainable and free. Based on the lessons learned from social web technologies.]]>
A holistic approach to rewiring our global economic system into something more human, sustainable and free. Based on the lessons learned from social web technologies.]]> Sat, 23 May 2009 17:30:40 GMT http://www.slideshare.net/Thor/the-end-of-obsolescence-1479217 Thor@slideshare.net(Thor) The End of Obsolescence Thor A holistic approach to rewiring our global economic system into something more human, sustainable and free. Based on the lessons learned from social web technologies. <img src="http://cdn.slidesharecdn.com/post-consumer2-090523123043-phpapp01-thumbnail-2?1243169416" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> A holistic approach to rewiring our global economic system into something more human, sustainable and free. Based on the lessons learned from social web technologies. The End of Obsolescence
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]]> 969 0 http://cdn.slidesharecdn.com/post-consumer2-090523123043-phpapp01-thumbnail-2?1243169416 presentation http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted Customer Service is the New Marketing (Web2Expo) http://www.slideshare.net/Thor/customer-service-is-the-new-marketing-web2expo
Lane Becker and Thor Muller describe the new wave of open, network-enabled customer enagement]]>
Lane Becker and Thor Muller describe the new wave of open, network-enabled customer enagement]]> Fri, 25 Apr 2008 17:18:35 GMT http://www.slideshare.net/Thor/customer-service-is-the-new-marketing-web2expo Thor@slideshare.net(Thor) Customer Service is the New Marketing (Web2Expo) Thor Lane Becker and Thor Muller describe the new wave of open, network-enabled customer enagement <img src="http://cdn.slidesharecdn.com/csitnm-1-1209150783625237-8-thumbnail-2?1226486283" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Lane Becker and Thor Muller describe the new wave of open, network-enabled customer enagement Customer Service is the New Marketing (Web2Expo)
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]]> 16689 11 http://cdn.slidesharecdn.com/csitnm-1-1209150783625237-8-thumbnail-2?1226486283 presentation http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted Introduction: Customer Service is the New Marketing http://www.slideshare.net/Thor/introduction-customer-service-is-the-new-marketing
Thor Muller, Lane Becker and Amy Muller introduced the themes of the conference, and the Company-Customer Pact. ]]>
Thor Muller, Lane Becker and Amy Muller introduced the themes of the conference, and the Company-Customer Pact. ]]> Thu, 07 Feb 2008 18:49:44 GMT http://www.slideshare.net/Thor/introduction-customer-service-is-the-new-marketing Thor@slideshare.net(Thor) Introduction: Customer Service is the New Marketing Thor Thor Muller, Lane Becker and Amy Muller introduced the themes of the conference, and the Company-Customer Pact. <img src="http://cdn.slidesharecdn.com/introduction-customer-service-is-the-new-marketing-1202417382394404-2-thumbnail-2?1202410184" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Thor Muller, Lane Becker and Amy Muller introduced the themes of the conference, and the Company-Customer Pact. Introduction: Customer Service is the New Marketing
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]]> 6046 0 http://cdn.slidesharecdn.com/introduction-customer-service-is-the-new-marketing-1202417382394404-2-thumbnail-2?1202410184 presentation http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted Alex Frankel: Living the Brand http://www.slideshare.net/Thor/alex-frankel-living-the-brand
Alex Frankel, author of Punching In: The Unauthorized Adventures of a Front Line Employee, presents some of the lessons he learned from his time working at several top brands including Starbucks, Apple, and Enterprise Rent-a-car.]]>
Alex Frankel, author of Punching In: The Unauthorized Adventures of a Front Line Employee, presents some of the lessons he learned from his time working at several top brands including Starbucks, Apple, and Enterprise Rent-a-car.]]> Thu, 07 Feb 2008 15:58:07 GMT http://www.slideshare.net/Thor/alex-frankel-living-the-brand Thor@slideshare.net(Thor) Alex Frankel: Living the Brand Thor Alex Frankel, author of Punching In: The Unauthorized Adventures of a Front Line Employee, presents some of the lessons he learned from his time working at several top brands including Starbucks, Apple, and Enterprise Rent-a-car. <img src="http://cdn.slidesharecdn.com/alex-frankel-living-the-brand-1202407084595703-5-thumbnail-2?1202399887" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Alex Frankel, author of Punching In: The Unauthorized Adventures of a Front Line Employee, presents some of the lessons he learned from his time working at several top brands including Starbucks, Apple, and Enterprise Rent-a-car. Alex Frankel: Living the Brand
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]]> 3088 0 http://cdn.slidesharecdn.com/alex-frankel-living-the-brand-1202407084595703-5-thumbnail-2?1202399887 presentation http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted Geek Squad: Marketing is a Tax You Pay for Being Unremarkabe http://www.slideshare.net/Thor/geek-squad-marketing-is-a-tax-you-pay-for-being-unremarkabe
Robert Stephens, founder of Geek Squad, discusses the unique evolution of his hugely successful business, from the early days of defining the customer experience through the BestBuy merger and subsequent expansion. Customer service is the unifying theme.]]>
Robert Stephens, founder of Geek Squad, discusses the unique evolution of his hugely successful business, from the early days of defining the customer experience through the BestBuy merger and subsequent expansion. Customer service is the unifying theme.]]> Thu, 07 Feb 2008 04:34:59 GMT http://www.slideshare.net/Thor/geek-squad-marketing-is-a-tax-you-pay-for-being-unremarkabe Thor@slideshare.net(Thor) Geek Squad: Marketing is a Tax You Pay for Being Unremarkabe Thor Robert Stephens, founder of Geek Squad, discusses the unique evolution of his hugely successful business, from the early days of defining the customer experience through the BestBuy merger and subsequent expansion. Customer service is the unifying theme. <img src="http://cdn.slidesharecdn.com/geek-squad-marketing-is-a-tax-you-pay-for-being-unremarkabe-1202366098764394-2-thumbnail-2?1202358899" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Robert Stephens, founder of Geek Squad, discusses the unique evolution of his hugely successful business, from the early days of defining the customer experience through the BestBuy merger and subsequent expansion. Customer service is the unifying theme. Geek Squad: Marketing is a Tax You Pay for Being Unremarkabe
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]]> 3222 1 http://cdn.slidesharecdn.com/geek-squad-marketing-is-a-tax-you-pay-for-being-unremarkabe-1202366098764394-2-thumbnail-2?1202358899 presentation http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted Virgin&rsquo;s Crown Jewels: Great Customer Service http://www.slideshare.net/Thor/virgins-crown-jewels-great-customer-service
Michael Murphy, Virgin’s Brand Manager for Customer Service, discusses the secret sauce for the global brand that is Virgin. 200 companies across 29 countries.]]>
Michael Murphy, Virgin’s Brand Manager for Customer Service, discusses the secret sauce for the global brand that is Virgin. 200 companies across 29 countries.]]> Thu, 07 Feb 2008 04:25:06 GMT http://www.slideshare.net/Thor/virgins-crown-jewels-great-customer-service Thor@slideshare.net(Thor) Virgin&rsquo;s Crown Jewels: Great Customer Service Thor Michael Murphy, Virgin&rsquo;s Brand Manager for Customer Service, discusses the secret sauce for the global brand that is Virgin. 200 companies across 29 countries. <img src="http://cdn.slidesharecdn.com/virgins-crown-jewels-great-customer-service-1202365504692270-2-thumbnail-2?1202358306" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Michael Murphy, Virgin&rsquo;s Brand Manager for Customer Service, discusses the secret sauce for the global brand that is Virgin. 200 companies across 29 countries. Virgin's Crown Jewels: Great Customer Service
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]]> 16171 6 http://cdn.slidesharecdn.com/virgins-crown-jewels-great-customer-service-1202365504692270-2-thumbnail-2?1202358306 presentation http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted Zappos lessons: Building a Customer-Focused Culture http://www.slideshare.net/Thor/zappos-lessons-building-a-customerfocused-culture
Tony Hsieh, CEO of Zappos, provides his 10 tips for building a customer service focused culture.]]>
Tony Hsieh, CEO of Zappos, provides his 10 tips for building a customer service focused culture.]]> Thu, 07 Feb 2008 04:05:45 GMT http://www.slideshare.net/Thor/zappos-lessons-building-a-customerfocused-culture Thor@slideshare.net(Thor) Zappos lessons: Building a Customer-Focused Culture Thor Tony Hsieh, CEO of Zappos, provides his 10 tips for building a customer service focused culture. <img src="http://cdn.slidesharecdn.com/zappos-lessons-building-a-customerfocused-culture-1202364344232915-2-thumbnail-2?1202357145" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Tony Hsieh, CEO of Zappos, provides his 10 tips for building a customer service focused culture. Zappos lessons: Building a Customer-Focused Culture
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]]> 17696 5 http://cdn.slidesharecdn.com/zappos-lessons-building-a-customerfocused-culture-1202364344232915-2-thumbnail-2?1202357145 presentation http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted Be Like the Internet - 8 steps to success in a post 2.0 world http://www.slideshare.net/Thor/be-like-the-internet-8-steps-to-success-in-a-post-20-world
This is v1.0 of a presentation that Lane Becker and Thor Muller are workshopping. It was delivered for the first time at WebVisions in Portland, ... less Oregon.]]>
This is v1.0 of a presentation that Lane Becker and Thor Muller are workshopping. It was delivered for the first time at WebVisions in Portland, ... less Oregon.]]> Mon, 07 May 2007 19:52:00 GMT http://www.slideshare.net/Thor/be-like-the-internet-8-steps-to-success-in-a-post-20-world Thor@slideshare.net(Thor) Be Like the Internet - 8 steps to success in a post 2.0 world Thor This is v1.0 of a presentation that Lane Becker and Thor Muller are workshopping. It was delivered for the first time at WebVisions in Portland, ... less Oregon. <img src="http://cdn.slidesharecdn.com/be-like-the-internet-8-steps-to-success-in-a-post-20-world-14857-thumbnail-2?1178567520" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> This is v1.0 of a presentation that Lane Becker and Thor Muller are workshopping. It was delivered for the first time at WebVisions in Portland, ... less Oregon. Be Like the Internet - 8 steps to success in a post 2.0 world
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]]> 33181 15 http://cdn.slidesharecdn.com/be-like-the-internet-8-steps-to-success-in-a-post-20-world-14857-thumbnail-2?1178567520 presentation http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted
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]]> http://cdn.slidesharecdn.com/profile-photo-Thor?1232665615 CEO of Get Satisfaction, makers of people-powered customer service for absolutely everything. blog.getsatisfaction.com http://cdn.slidesharecdn.com/collapsitarians3-090606164527-phpapp02-thumbnail?1244327117 Thor/were-all-collapsitarians-now-1543355 We're All Collapsitari... http://cdn.slidesharecdn.com/post-consumer2-090523123043-phpapp01-thumbnail?1243169416 Thor/the-end-of-obsolescence-1479217 The End of Obsolescence http://public.slidesharecdn.com/images/private_thumbnail.gif Thor/startup2startup-csitnm-presentation Startup2Startup CSITNM