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    <pubDate>Sat, 26 Dec 2009 08:36:03 GMT</pubDate>
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      <title>Into the landscape of UX</title>
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      <title>Josh Coe&amp;rsquo;s UX research &amp;amp; design portfolio</title>
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      <pubDate>Wed, 23 Dec 2009 22:54:41 GMT</pubDate>
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      <pubDate>Wed, 23 Dec 2009 16:40:10 GMT</pubDate>
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      <title>Branding Wont Fix Crappy Content - SharePoint User Experience Discussion</title>
      <link>http://www.slideshare.net/marcykellar/branding-wont-fix-crappy-content-sharepoint-user-experience-discussion</link>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/brandingwontfixcrappycontentspsdc2009-091210204815-phpapp02-thumbnail-2?1260744465" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Branding alone cannot support the user experience in SharePoint.  The successful redesign of an existing SharePoint site is dependent on multiple factors that are often overlooked.   
 
This session is designed for Architects, Designers, and IT Pros and includes the following:
	
-Common Causes of Branding Problems in SharePoint
-Demonstration of &quot;crappy content&quot;  and impact on branding
Overview of the elements of User Experience (UX)
-Methods to improve user experience and overall look and feel without touching a master page]]>
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This session is designed for Architects, Designers, and IT Pros and includes the following:
	
-Common Causes of Branding Problems in SharePoint
-Demonstration of &quot;crappy content&quot;  and impact on branding
Overview of the elements of User Experience (UX)
-Methods to improve user experience and overall look and feel without touching a master page]]>
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        <media:description type="plain">Branding alone cannot support the user experience in SharePoint.  The successful redesign of an existing SharePoint site is dependent on multiple factors that are often overlooked.   
 
This session is designed for Architects, Designers, and IT Pros and includes the following:
	
-Common Causes of Branding Problems in SharePoint
-Demonstration of &amp;quot;crappy content&amp;quot;  and impact on branding
Overview of the elements of User Experience (UX)
-Methods to improve user experience and overall look and feel without touching a master page</media:description>
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This session is designed for Architects, Designers, and IT Pros and includes the following:
	
-Common Causes of Branding Problems in SharePoint
-Demonstration of &amp;quot;crappy content&amp;quot;  and impact on branding
Overview of the elements of User Experience (UX)
-Methods to improve user experience and overall look and feel without touching a master page</media:text>
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      <title>Innovative Media for a Digital Ecnonmy (imde) 2009</title>
      <link>http://www.slideshare.net/mazphd/innovative-media-for-a-digital-ecnonmy-imde-2009</link>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/imdefinalreport-091210042453-phpapp01-thumbnail-2?1260440737" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Final report for the EPSRC Research Cluster, 2009. Details &rsquo;community&rsquo; awareness of user-generated content, social media, location-aware social sorting and introduces construct of the Productive Consumer.]]>
      </description>
      <content:encoded>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/imdefinalreport-091210042453-phpapp01-thumbnail-2?1260440737" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Final report for the EPSRC Research Cluster, 2009. Details &rsquo;community&rsquo; awareness of user-generated content, social media, location-aware social sorting and introduces construct of the Productive Consumer.]]>
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      <pubDate>Thu, 10 Dec 2009 10:24:36 GMT</pubDate>
      <guid>http://www.slideshare.net/mazphd/innovative-media-for-a-digital-ecnonmy-imde-2009</guid>
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        <media:description type="plain">Final report for the EPSRC Research Cluster, 2009. Details &amp;rsquo;community&amp;rsquo; awareness of user-generated content, social media, location-aware social sorting and introduces construct of the Productive Consumer.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/imdefinalreport-091210042453-phpapp01-thumbnail-2?1260440737&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; Final report for the EPSRC Research Cluster, 2009. Details &amp;rsquo;community&amp;rsquo; awareness of user-generated content, social media, location-aware social sorting and introduces construct of the Productive Consumer.</media:text>
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        <![CDATA[<div style="width:425px;text-align:left" id="__ss_2688824"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/mazphd/innovative-media-for-a-digital-ecnonmy-imde-2009" title="Innovative Media for a Digital Ecnonmy (imde) 2009">Innovative Media for a Digital Ecnonmy (imde) 2009</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=imdefinalreport-091210042453-phpapp01&stripped_title=innovative-media-for-a-digital-ecnonmy-imde-2009" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=imdefinalreport-091210042453-phpapp01&stripped_title=innovative-media-for-a-digital-ecnonmy-imde-2009" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/mazphd">Dr Mariann  Hardey</a>.</div></div>]]>
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      <title>Analytics can help Online Travel Agencies convert lookers to bookers</title>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/analyticscanhelponlinetravelagenciesconvertlookerstobookers-091210013932-phpapp01-thumbnail-2?1260781687" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br>  According to the latest report from PhoCusWright, 40% of online travel shoppers in the United States 
do a price check on websites of Online Travel Agents (OTAs) before booking direct with the supplier. Given this trend, OTAs should think of better ways of converting website visitors into customers.

Sourced from the Insights section of Blogs http://www.wns.com/Insights/Blogs/tabid/44163/entryid/29/default.aspx ]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/analyticscanhelponlinetravelagenciesconvertlookerstobookers-091210013932-phpapp01-thumbnail-2?1260781687" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br>  According to the latest report from PhoCusWright, 40% of online travel shoppers in the United States 
do a price check on websites of Online Travel Agents (OTAs) before booking direct with the supplier. Given this trend, OTAs should think of better ways of converting website visitors into customers.

Sourced from the Insights section of Blogs http://www.wns.com/Insights/Blogs/tabid/44163/entryid/29/default.aspx ]]>
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      <pubDate>Thu, 10 Dec 2009 07:39:27 GMT</pubDate>
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        <media:credit>WNSGlobalService</media:credit>
        <media:description type="plain"> According to the latest report from PhoCusWright, 40% of online travel shoppers in the United States 
do a price check on websites of Online Travel Agents (OTAs) before booking direct with the supplier. Given this trend, OTAs should think of better ways of converting website visitors into customers.

Sourced from the Insights section of Blogs http://www.wns.com/Insights/Blogs/tabid/44163/entryid/29/default.aspx </media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/analyticscanhelponlinetravelagenciesconvertlookerstobookers-091210013932-phpapp01-thumbnail-2?1260781687&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt;  According to the latest report from PhoCusWright, 40% of online travel shoppers in the United States 
do a price check on websites of Online Travel Agents (OTAs) before booking direct with the supplier. Given this trend, OTAs should think of better ways of converting website visitors into customers.

Sourced from the Insights section of Blogs http://www.wns.com/Insights/Blogs/tabid/44163/entryid/29/default.aspx </media:text>
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      <title>Corporate Design vs Startup Design - A Love Story</title>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/corporatedesigntostartupdesign-alovestory-091207215126-phpapp02-thumbnail-2?1260252948" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> A love story about a designer leaving his corporate wife and falling in love with a startup chick.]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/corporatedesigntostartupdesign-alovestory-091207215126-phpapp02-thumbnail-2?1260252948" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> A love story about a designer leaving his corporate wife and falling in love with a startup chick.]]>
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      <pubDate>Tue, 08 Dec 2009 03:51:17 GMT</pubDate>
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        <media:description type="plain">A love story about a designer leaving his corporate wife and falling in love with a startup chick.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/corporatedesigntostartupdesign-alovestory-091207215126-phpapp02-thumbnail-2?1260252948&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; A love story about a designer leaving his corporate wife and falling in love with a startup chick.</media:text>
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        <![CDATA[<div style="width:425px;text-align:left" id="__ss_2670992"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/akhella/corporate-design-vs-startup-design-a-love-story" title="Corporate Design vs Startup Design - A Love Story">Corporate Design vs Startup Design - A Love Story</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=corporatedesigntostartupdesign-alovestory-091207215126-phpapp02&stripped_title=corporate-design-vs-startup-design-a-love-story" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=corporatedesigntostartupdesign-alovestory-091207215126-phpapp02&stripped_title=corporate-design-vs-startup-design-a-love-story" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/akhella">Amir Khella</a>.</div></div>]]>
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      <title>Embracing Collaborative Design</title>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/memibeltrameslidesembracingcollaborativedesign-091204160100-phpapp01-thumbnail-2?1259964223" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Embracing Collaborative Design: Acceptance of UX in the Development process

Ever since UX Design got involved with the development of websites UX experts had a hard time getting the acceptance they deserve. These slides point out the process of collaborative design that emerges in buiding sites, points at the reasons for low acceptance and shows ways to raise it.]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/memibeltrameslidesembracingcollaborativedesign-091204160100-phpapp01-thumbnail-2?1259964223" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Embracing Collaborative Design: Acceptance of UX in the Development process

Ever since UX Design got involved with the development of websites UX experts had a hard time getting the acceptance they deserve. These slides point out the process of collaborative design that emerges in buiding sites, points at the reasons for low acceptance and shows ways to raise it.]]>
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      <pubDate>Fri, 04 Dec 2009 22:00:27 GMT</pubDate>
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        <media:description type="plain">Embracing Collaborative Design: Acceptance of UX in the Development process

Ever since UX Design got involved with the development of websites UX experts had a hard time getting the acceptance they deserve. These slides point out the process of collaborative design that emerges in buiding sites, points at the reasons for low acceptance and shows ways to raise it.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/memibeltrameslidesembracingcollaborativedesign-091204160100-phpapp01-thumbnail-2?1259964223&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; Embracing Collaborative Design: Acceptance of UX in the Development process

Ever since UX Design got involved with the development of websites UX experts had a hard time getting the acceptance they deserve. These slides point out the process of collaborative design that emerges in buiding sites, points at the reasons for low acceptance and shows ways to raise it.</media:text>
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      <title>Developing An Interface For The Future Of Mass Market Software Distribution</title>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/developinganinterfaceforthefutureofmassmarketsoftwaredistribution-091203064703-phpapp01-thumbnail-2?1259844464" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Presentation by Stephanie Rieger of Yiibu for Informa Mobile User Experience conference in London, UK 11/09]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/developinganinterfaceforthefutureofmassmarketsoftwaredistribution-091203064703-phpapp01-thumbnail-2?1259844464" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Presentation by Stephanie Rieger of Yiibu for Informa Mobile User Experience conference in London, UK 11/09]]>
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      <pubDate>Thu, 03 Dec 2009 12:46:27 GMT</pubDate>
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        <media:description type="plain">Presentation by Stephanie Rieger of Yiibu for Informa Mobile User Experience conference in London, UK 11/09</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/developinganinterfaceforthefutureofmassmarketsoftwaredistribution-091203064703-phpapp01-thumbnail-2?1259844464&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; Presentation by Stephanie Rieger of Yiibu for Informa Mobile User Experience conference in London, UK 11/09</media:text>
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      <title>Strategies for including accessibility in the product development cycle</title>
      <link>http://www.slideshare.net/DarrenKall/strategies-for-including-accessibility-in-the-product-development-cycle</link>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/wsuworkshop2009keynote-textfinal-091202144826-phpapp02-thumbnail-2?1259786936" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Reflecting on 25 years of promoting accessibility inside of industry, Darren Kall shares successful strategies and tactics that he has employed at a variety of companies to get accessibility to be part of the end-to-end product development process. This talk was an invited keynote presentation to the Learning with Disabilities Ph.D. program&rsquo;s winter conference workshop at Wright State University. This topic is part of Darren&rsquo;s book proposal on a similar topic.]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/wsuworkshop2009keynote-textfinal-091202144826-phpapp02-thumbnail-2?1259786936" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Reflecting on 25 years of promoting accessibility inside of industry, Darren Kall shares successful strategies and tactics that he has employed at a variety of companies to get accessibility to be part of the end-to-end product development process. This talk was an invited keynote presentation to the Learning with Disabilities Ph.D. program&rsquo;s winter conference workshop at Wright State University. This topic is part of Darren&rsquo;s book proposal on a similar topic.]]>
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      <pubDate>Wed, 02 Dec 2009 20:48:18 GMT</pubDate>
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      <author>DarrenKall@slideshare.net(DarrenKall)</author>
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        <media:title>Strategies for including accessibility in the product development cycle</media:title>
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        <media:description type="plain">Reflecting on 25 years of promoting accessibility inside of industry, Darren Kall shares successful strategies and tactics that he has employed at a variety of companies to get accessibility to be part of the end-to-end product development process. This talk was an invited keynote presentation to the Learning with Disabilities Ph.D. program&amp;rsquo;s winter conference workshop at Wright State University. This topic is part of Darren&amp;rsquo;s book proposal on a similar topic.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/wsuworkshop2009keynote-textfinal-091202144826-phpapp02-thumbnail-2?1259786936&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; Reflecting on 25 years of promoting accessibility inside of industry, Darren Kall shares successful strategies and tactics that he has employed at a variety of companies to get accessibility to be part of the end-to-end product development process. This talk was an invited keynote presentation to the Learning with Disabilities Ph.D. program&amp;rsquo;s winter conference workshop at Wright State University. This topic is part of Darren&amp;rsquo;s book proposal on a similar topic.</media:text>
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        <![CDATA[<div style="width:425px;text-align:left" id="__ss_2635337"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/DarrenKall/strategies-for-including-accessibility-in-the-product-development-cycle" title="Strategies for including accessibility in the product development cycle">Strategies for including accessibility in the product development cycle</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=wsuworkshop2009keynote-textfinal-091202144826-phpapp02&stripped_title=strategies-for-including-accessibility-in-the-product-development-cycle" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=wsuworkshop2009keynote-textfinal-091202144826-phpapp02&stripped_title=strategies-for-including-accessibility-in-the-product-development-cycle" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/DarrenKall">Darren Kall</a>.</div></div>]]>
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      <title>Web 2.0 Needs to Include the User Experience Perspective</title>
      <link>http://www.slideshare.net/usercentric/web-20-needs-to-include-the-user-experience-perspective</link>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/usercentricweb20whitepaper-091202133620-phpapp02-thumbnail-2?1259782589" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> An overview of the business strategies and current standards of Web 2.0 technologies, as well as recommendations from the end user&rsquo;s perspective to facilitate the adoption of these technologies.]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/usercentricweb20whitepaper-091202133620-phpapp02-thumbnail-2?1259782589" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> An overview of the business strategies and current standards of Web 2.0 technologies, as well as recommendations from the end user&rsquo;s perspective to facilitate the adoption of these technologies.]]>
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      <pubDate>Wed, 02 Dec 2009 19:36:12 GMT</pubDate>
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        <media:title>Web 2.0 Needs to Include the User Experience Perspective</media:title>
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        <media:description type="plain">An overview of the business strategies and current standards of Web 2.0 technologies, as well as recommendations from the end user&amp;rsquo;s perspective to facilitate the adoption of these technologies.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/usercentricweb20whitepaper-091202133620-phpapp02-thumbnail-2?1259782589&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; An overview of the business strategies and current standards of Web 2.0 technologies, as well as recommendations from the end user&amp;rsquo;s perspective to facilitate the adoption of these technologies.</media:text>
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      <title>How to Select an Electronic Health Record System that Healthcare Professionals can Use</title>
      <link>http://www.slideshare.net/usercentric/how-to-select-an-electronic-health-record-system-that-healthcare-professionals-can-use</link>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/usercentric-ehr-white-paperucsite-091202132509-phpapp01-thumbnail-2?1259781920" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> In recent years, Electronic Health Records (EHRs) have been promoted by industry and government as a means of improving patient care and controlling costs. However, actual adoption of EHRs has been lower than expected due to general resistance related to implementation costs, security, privacy, and systems integration. Recent studies have shown, however, that many of these adoption barriers pale in comparison to basic usability and productivity concerns. Simply put, healthcare professionals have found many EHRs too difficult to use.

Why has EHR usability remained an issue even as more organizations deploy these systems? To explore this topic, User Centric inspected dozens of publicly available Requests for Proposal and procurement guidelines for EHRs to learn how usability was addressed. This inspection revealed that EHR usability was overlooked or only marginally mentioned in nearly all of the documents. Only three documents discussed usability or user experience in any substantive way. Thus, there was a gap between the need for improved usability in EHRs and a lack of usability criteria in the EHR procurement cycle.

To bridge this gap, User Centric proposes an approach for specifying usability requirements and assessing EHR systems relative to these requirements. The User Centric white paper, &quot;How to Select an Electronic Health Record System the Healthcare Professionals Can Use,&quot; identifies a five-step process for specifying and measuring the usability of EHR systems. These steps are intended to help guide selection of an EHR that meets the criteria for high levels of effectiveness, efficiency, and subjective satisfaction among healthcare providers. User Centric believes that EHR systems selected in this manner are more likely to be adopted, meet the needs of their users, and reduce the chance of usability-related abandonment.]]>
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      <content:encoded>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/usercentric-ehr-white-paperucsite-091202132509-phpapp01-thumbnail-2?1259781920" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> In recent years, Electronic Health Records (EHRs) have been promoted by industry and government as a means of improving patient care and controlling costs. However, actual adoption of EHRs has been lower than expected due to general resistance related to implementation costs, security, privacy, and systems integration. Recent studies have shown, however, that many of these adoption barriers pale in comparison to basic usability and productivity concerns. Simply put, healthcare professionals have found many EHRs too difficult to use.

Why has EHR usability remained an issue even as more organizations deploy these systems? To explore this topic, User Centric inspected dozens of publicly available Requests for Proposal and procurement guidelines for EHRs to learn how usability was addressed. This inspection revealed that EHR usability was overlooked or only marginally mentioned in nearly all of the documents. Only three documents discussed usability or user experience in any substantive way. Thus, there was a gap between the need for improved usability in EHRs and a lack of usability criteria in the EHR procurement cycle.

To bridge this gap, User Centric proposes an approach for specifying usability requirements and assessing EHR systems relative to these requirements. The User Centric white paper, &quot;How to Select an Electronic Health Record System the Healthcare Professionals Can Use,&quot; identifies a five-step process for specifying and measuring the usability of EHR systems. These steps are intended to help guide selection of an EHR that meets the criteria for high levels of effectiveness, efficiency, and subjective satisfaction among healthcare providers. User Centric believes that EHR systems selected in this manner are more likely to be adopted, meet the needs of their users, and reduce the chance of usability-related abandonment.]]>
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      <pubDate>Wed, 02 Dec 2009 19:25:02 GMT</pubDate>
      <guid>http://www.slideshare.net/usercentric/how-to-select-an-electronic-health-record-system-that-healthcare-professionals-can-use</guid>
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        <media:title>How to Select an Electronic Health Record System that Healthcare Professionals can Use</media:title>
        <media:credit>usercentric</media:credit>
        <media:description type="plain">In recent years, Electronic Health Records (EHRs) have been promoted by industry and government as a means of improving patient care and controlling costs. However, actual adoption of EHRs has been lower than expected due to general resistance related to implementation costs, security, privacy, and systems integration. Recent studies have shown, however, that many of these adoption barriers pale in comparison to basic usability and productivity concerns. Simply put, healthcare professionals have found many EHRs too difficult to use.

Why has EHR usability remained an issue even as more organizations deploy these systems? To explore this topic, User Centric inspected dozens of publicly available Requests for Proposal and procurement guidelines for EHRs to learn how usability was addressed. This inspection revealed that EHR usability was overlooked or only marginally mentioned in nearly all of the documents. Only three documents discussed usability or user experience in any substantive way. Thus, there was a gap between the need for improved usability in EHRs and a lack of usability criteria in the EHR procurement cycle.

To bridge this gap, User Centric proposes an approach for specifying usability requirements and assessing EHR systems relative to these requirements. The User Centric white paper, &amp;quot;How to Select an Electronic Health Record System the Healthcare Professionals Can Use,&amp;quot; identifies a five-step process for specifying and measuring the usability of EHR systems. These steps are intended to help guide selection of an EHR that meets the criteria for high levels of effectiveness, efficiency, and subjective satisfaction among healthcare providers. User Centric believes that EHR systems selected in this manner are more likely to be adopted, meet the needs of their users, and reduce the chance of usability-related abandonment.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/usercentric-ehr-white-paperucsite-091202132509-phpapp01-thumbnail-2?1259781920&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; In recent years, Electronic Health Records (EHRs) have been promoted by industry and government as a means of improving patient care and controlling costs. However, actual adoption of EHRs has been lower than expected due to general resistance related to implementation costs, security, privacy, and systems integration. Recent studies have shown, however, that many of these adoption barriers pale in comparison to basic usability and productivity concerns. Simply put, healthcare professionals have found many EHRs too difficult to use.

Why has EHR usability remained an issue even as more organizations deploy these systems? To explore this topic, User Centric inspected dozens of publicly available Requests for Proposal and procurement guidelines for EHRs to learn how usability was addressed. This inspection revealed that EHR usability was overlooked or only marginally mentioned in nearly all of the documents. Only three documents discussed usability or user experience in any substantive way. Thus, there was a gap between the need for improved usability in EHRs and a lack of usability criteria in the EHR procurement cycle.

To bridge this gap, User Centric proposes an approach for specifying usability requirements and assessing EHR systems relative to these requirements. The User Centric white paper, &amp;quot;How to Select an Electronic Health Record System the Healthcare Professionals Can Use,&amp;quot; identifies a five-step process for specifying and measuring the usability of EHR systems. These steps are intended to help guide selection of an EHR that meets the criteria for high levels of effectiveness, efficiency, and subjective satisfaction among healthcare providers. User Centric believes that EHR systems selected in this manner are more likely to be adopted, meet the needs of their users, and reduce the chance of usability-related abandonment.</media:text>
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        <![CDATA[<div style="width:477px;text-align:left" id="__ss_2634718"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/usercentric/how-to-select-an-electronic-health-record-system-that-healthcare-professionals-can-use" title="How to Select an Electronic Health Record System that Healthcare Professionals can Use">How to Select an Electronic Health Record System that Healthcare Professionals can Use</a><object style="margin:0px" width="477" height="510"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayerd.swf?doc=usercentric-ehr-white-paperucsite-091202132509-phpapp01&stripped_title=how-to-select-an-electronic-health-record-system-that-healthcare-professionals-can-use" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayerd.swf?doc=usercentric-ehr-white-paperucsite-091202132509-phpapp01&stripped_title=how-to-select-an-electronic-health-record-system-that-healthcare-professionals-can-use" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="477" height="510"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">documents</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/usercentric">User Centric</a>.</div></div>]]>
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