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    <pubDate>Wed, 11 Nov 2009 10:28:35 GMT</pubDate>
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      <title>Buone pratiche &#8232;di progettazione&#8232; per i siti web della PA</title>
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Presented at ComPA 2009 (www.compa.it) on 5th November.

Panoramica di concetti e strumenti utilizzati correntemente nell&rsquo;approccio &rsquo;partecipato&rsquo; (e, più in generale, UCD) alla progettazione di siti e portali web della P.A., descrivendo benefici e modlaità di ciascuno.]]>
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Presented at ComPA 2009 (www.compa.it) on 5th November.

Panoramica di concetti e strumenti utilizzati correntemente nell&rsquo;approccio &rsquo;partecipato&rsquo; (e, più in generale, UCD) alla progettazione di siti e portali web della P.A., descrivendo benefici e modlaità di ciascuno.]]>
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        <media:description type="plain">Partecipatory design of public agencies websites in Italy: notes from the field, ideas, concepts, useful tools.
Presented at ComPA 2009 (www.compa.it) on 5th November.

Panoramica di concetti e strumenti utilizzati correntemente nell&amp;rsquo;approccio &amp;rsquo;partecipato&amp;rsquo; (e, pi&#249; in generale, UCD) alla progettazione di siti e portali web della P.A., descrivendo benefici e modlait&#224; di ciascuno.</media:description>
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Presented at ComPA 2009 (www.compa.it) on 5th November.

Panoramica di concetti e strumenti utilizzati correntemente nell&amp;rsquo;approccio &amp;rsquo;partecipato&amp;rsquo; (e, pi&#249; in generale, UCD) alla progettazione di siti e portali web della P.A., descrivendo benefici e modlait&#224; di ciascuno.</media:text>
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      <title>Designing Goal-based Experiences</title>
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What you will learn:

    * A broadly applicable method for understanding user needs in diverse information access contexts
    * A collection of information retrieval patterns relevant to multiple settings such as enterprise search and information access, service design, and product and platform management

We will also discuss the impact of organizational and cultural factors on design decisions and why it is essential, that you frame business and technology challenges in the right way.

The tutorial builds on lessons learned from a large customer project focusing on transforming user experience. The scope of this program included ~25 separate web-delivered products, a large document repository, integrated customer service and support processes, content management, taxonomy and ontology creation, and search and information retrieval solutions. 

Joe will share the innovate methods and surprising insight that emerged in the process.]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/janusboyeirtutorial4-091110110619-phpapp02-thumbnail-2?1258121485" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> When designing for information retrieval experiences, the customer must always be right. This tutorial will give you the tools to uncover user needs and design the context for delivering information, whether that be through search, taxonomies or something entirely different.

What you will learn:

    * A broadly applicable method for understanding user needs in diverse information access contexts
    * A collection of information retrieval patterns relevant to multiple settings such as enterprise search and information access, service design, and product and platform management

We will also discuss the impact of organizational and cultural factors on design decisions and why it is essential, that you frame business and technology challenges in the right way.

The tutorial builds on lessons learned from a large customer project focusing on transforming user experience. The scope of this program included ~25 separate web-delivered products, a large document repository, integrated customer service and support processes, content management, taxonomy and ontology creation, and search and information retrieval solutions. 

Joe will share the innovate methods and surprising insight that emerged in the process.]]>
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        <media:description type="plain">When designing for information retrieval experiences, the customer must always be right. This tutorial will give you the tools to uncover user needs and design the context for delivering information, whether that be through search, taxonomies or something entirely different.

What you will learn:

    * A broadly applicable method for understanding user needs in diverse information access contexts
    * A collection of information retrieval patterns relevant to multiple settings such as enterprise search and information access, service design, and product and platform management

We will also discuss the impact of organizational and cultural factors on design decisions and why it is essential, that you frame business and technology challenges in the right way.

The tutorial builds on lessons learned from a large customer project focusing on transforming user experience. The scope of this program included ~25 separate web-delivered products, a large document repository, integrated customer service and support processes, content management, taxonomy and ontology creation, and search and information retrieval solutions. 

Joe will share the innovate methods and surprising insight that emerged in the process.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/janusboyeirtutorial4-091110110619-phpapp02-thumbnail-2?1258121485&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; When designing for information retrieval experiences, the customer must always be right. This tutorial will give you the tools to uncover user needs and design the context for delivering information, whether that be through search, taxonomies or something entirely different.

What you will learn:

    * A broadly applicable method for understanding user needs in diverse information access contexts
    * A collection of information retrieval patterns relevant to multiple settings such as enterprise search and information access, service design, and product and platform management

We will also discuss the impact of organizational and cultural factors on design decisions and why it is essential, that you frame business and technology challenges in the right way.

The tutorial builds on lessons learned from a large customer project focusing on transforming user experience. The scope of this program included ~25 separate web-delivered products, a large document repository, integrated customer service and support processes, content management, taxonomy and ontology creation, and search and information retrieval solutions. 

Joe will share the innovate methods and surprising insight that emerged in the process.</media:text>
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      <title>Mobile IA Talk for Oz-IA 2009</title>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/ozia2009mobileiav0-5-091005162755-phpapp01-thumbnail-2?1255494527" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Slides from a presentation by Rod Farmer (VHA) and Oliver Weidlich (Ideal Interfaces) for Oz-IA conference October 2009]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/ozia2009mobileiav0-5-091005162755-phpapp01-thumbnail-2?1255494527" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Slides from a presentation by Rod Farmer (VHA) and Oliver Weidlich (Ideal Interfaces) for Oz-IA conference October 2009]]>
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      <pubDate>Mon, 05 Oct 2009 21:27:50 GMT</pubDate>
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        <media:description type="plain">Slides from a presentation by Rod Farmer (VHA) and Oliver Weidlich (Ideal Interfaces) for Oz-IA conference October 2009</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/ozia2009mobileiav0-5-091005162755-phpapp01-thumbnail-2?1255494527&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; Slides from a presentation by Rod Farmer (VHA) and Oliver Weidlich (Ideal Interfaces) for Oz-IA conference October 2009</media:text>
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        <media:description type="plain">Presented at EBAI (the Information Architecture Congress of Brazil); an updated Linkosophy with some other presentations mixed in. Portions address conversations that were happening at the conference.
Uploaded as PDF with notes and slides. Best viewed full screen (or download PDF). </media:description>
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      <title>Evolution Of The Sitemap</title>
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        <media:description type="plain">This presentation was given during the EuroIA 2009, by Chris Pierson and Jacco Nieuwland. The slides are exactly the same, but the large images of most title slides have been removed to make sure no copyrights are being violated. We want to thank everybody for contributing their materials as examples in this presentation.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/evolutionofthesitemapeuroia2009-noimages-090928101652-phpapp02-thumbnail-2?1254232389&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; This presentation was given during the EuroIA 2009, by Chris Pierson and Jacco Nieuwland. The slides are exactly the same, but the large images of most title slides have been removed to make sure no copyrights are being violated. We want to thank everybody for contributing their materials as examples in this presentation.</media:text>
        <media:keywords></media:keywords>
        <media:thumbnail height="90" url="http://cdn.slidesharecdn.com/evolutionofthesitemapeuroia2009-noimages-090928101652-phpapp02-thumbnail-2?1254232389" width="120"/>
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        <![CDATA[<div style="width:425px;text-align:left" id="__ss_2082184"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/UserIntelligence/evolution-of-the-sitemap-2082184" title="Evolution Of The Sitemap">Evolution Of The Sitemap</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=evolutionofthesitemapeuroia2009-noimages-090928101652-phpapp02&stripped_title=evolution-of-the-sitemap-2082184" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=evolutionofthesitemapeuroia2009-noimages-090928101652-phpapp02&stripped_title=evolution-of-the-sitemap-2082184" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">documents</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/UserIntelligence">User Intelligence</a>.</div></div>]]>
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        <slideshare:views>3004</slideshare:views>
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      <title>From Enterprise IA To Enterprise UX</title>
      <link>http://www.slideshare.net/jh01/from-enterprise-ia-to-enterprise-ux</link>
      <description>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/fromenterpriseiatoenterpriseux-090928095611-phpapp02-thumbnail-2?1254150271" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Presentation at the 2009 Euro IA Summit in Copenhagen, Denmark]]>
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      <content:encoded>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/fromenterpriseiatoenterpriseux-090928095611-phpapp02-thumbnail-2?1254150271" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Presentation at the 2009 Euro IA Summit in Copenhagen, Denmark]]>
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      <pubDate>Mon, 28 Sep 2009 14:56:02 GMT</pubDate>
      <guid>http://www.slideshare.net/jh01/from-enterprise-ia-to-enterprise-ux</guid>
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        <media:title>From Enterprise IA To Enterprise UX</media:title>
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        <media:description type="plain">Presentation at the 2009 Euro IA Summit in Copenhagen, Denmark</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/fromenterpriseiatoenterpriseux-090928095611-phpapp02-thumbnail-2?1254150271&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; Presentation at the 2009 Euro IA Summit in Copenhagen, Denmark</media:text>
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        <![CDATA[<div style="width:425px;text-align:left" id="__ss_2082036"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/jh01/from-enterprise-ia-to-enterprise-ux" title="From Enterprise IA To Enterprise UX">From Enterprise IA To Enterprise UX</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=fromenterpriseiatoenterpriseux-090928095611-phpapp02&stripped_title=from-enterprise-ia-to-enterprise-ux" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=fromenterpriseiatoenterpriseux-090928095611-phpapp02&stripped_title=from-enterprise-ia-to-enterprise-ux" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/jh01">jh01</a>.</div></div>]]>
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      <title>Making light work of data- improving the UX of data rich interfaces- UX Australia</title>
      <link>http://www.slideshare.net/sshall/making-light-work-of-data-improving-the-ux-of-data-rich-interfaces-ux-australia</link>
      <description>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/uxofdatarichinterfaces1-0-090920180909-phpapp02-thumbnail-2?1253489281" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Not so long ago, back in the days of brochure ware online, we used to be glad just to see live data dished up in web sites. It was real, it was (sometimes) up to date, even if it was also inevitably dry, dense and tabular, and was often only there to be looked at. Those of us making web sites then didn’t have too many data presentation options; our challenge was usually just to make it as clean and fast loading as possible.

How we have moved on! These days, the web browser is a window onto a sea of rich data. Now, we expect to be able to understand it, personalise how we view it, add our own input to it and transact with it. At the same time, the volume of what is available threatens to overwhelm us. In short, the User Experience of data has changed completely.

Public and private sector organisations are increasingly willing and able to expose aspects of their data both internally and externally, and are using the web as a key channel to do so. Looking internationally we are starting to see pressure on governments to ‘open source’ key data holdings to allow organisations, community groups and individuals to re-use it creatively and in ways that government owners would never imagine. The reality is that User Experience designers and Information Architects are more and more likely to be dealing regularly with the challenges of rich data presentation. 

This talk examines some approaches to the analysis and presentation of rich data sets on the web. 

Drawing on the presenter’s own direct experiences from large scale projects in the pharmaceutical, educational, aged care and consumer advocacy sectors.]]>
      </description>
      <content:encoded>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/uxofdatarichinterfaces1-0-090920180909-phpapp02-thumbnail-2?1253489281" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Not so long ago, back in the days of brochure ware online, we used to be glad just to see live data dished up in web sites. It was real, it was (sometimes) up to date, even if it was also inevitably dry, dense and tabular, and was often only there to be looked at. Those of us making web sites then didn’t have too many data presentation options; our challenge was usually just to make it as clean and fast loading as possible.

How we have moved on! These days, the web browser is a window onto a sea of rich data. Now, we expect to be able to understand it, personalise how we view it, add our own input to it and transact with it. At the same time, the volume of what is available threatens to overwhelm us. In short, the User Experience of data has changed completely.

Public and private sector organisations are increasingly willing and able to expose aspects of their data both internally and externally, and are using the web as a key channel to do so. Looking internationally we are starting to see pressure on governments to ‘open source’ key data holdings to allow organisations, community groups and individuals to re-use it creatively and in ways that government owners would never imagine. The reality is that User Experience designers and Information Architects are more and more likely to be dealing regularly with the challenges of rich data presentation. 

This talk examines some approaches to the analysis and presentation of rich data sets on the web. 

Drawing on the presenter’s own direct experiences from large scale projects in the pharmaceutical, educational, aged care and consumer advocacy sectors.]]>
      </content:encoded>
      <pubDate>Sun, 20 Sep 2009 23:09:00 GMT</pubDate>
      <guid>http://www.slideshare.net/sshall/making-light-work-of-data-improving-the-ux-of-data-rich-interfaces-ux-australia</guid>
      <author>sshall@slideshare.net(sshall)</author>
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        <media:title>Making light work of data- improving the UX of data rich interfaces- UX Australia</media:title>
        <media:credit>sshall</media:credit>
        <media:description type="plain">Not so long ago, back in the days of brochure ware online, we used to be glad just to see live data dished up in web sites. It was real, it was (sometimes) up to date, even if it was also inevitably dry, dense and tabular, and was often only there to be looked at. Those of us making web sites then didn&#8217;t have too many data presentation options; our challenge was usually just to make it as clean and fast loading as possible.

How we have moved on! These days, the web browser is a window onto a sea of rich data. Now, we expect to be able to understand it, personalise how we view it, add our own input to it and transact with it. At the same time, the volume of what is available threatens to overwhelm us. In short, the User Experience of data has changed completely.

Public and private sector organisations are increasingly willing and able to expose aspects of their data both internally and externally, and are using the web as a key channel to do so. Looking internationally we are starting to see pressure on governments to &#8216;open source&#8217; key data holdings to allow organisations, community groups and individuals to re-use it creatively and in ways that government owners would never imagine. The reality is that User Experience designers and Information Architects are more and more likely to be dealing regularly with the challenges of rich data presentation. 

This talk examines some approaches to the analysis and presentation of rich data sets on the web. 

Drawing on the presenter&#8217;s own direct experiences from large scale projects in the pharmaceutical, educational, aged care and consumer advocacy sectors.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/uxofdatarichinterfaces1-0-090920180909-phpapp02-thumbnail-2?1253489281&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; Not so long ago, back in the days of brochure ware online, we used to be glad just to see live data dished up in web sites. It was real, it was (sometimes) up to date, even if it was also inevitably dry, dense and tabular, and was often only there to be looked at. Those of us making web sites then didn&#8217;t have too many data presentation options; our challenge was usually just to make it as clean and fast loading as possible.

How we have moved on! These days, the web browser is a window onto a sea of rich data. Now, we expect to be able to understand it, personalise how we view it, add our own input to it and transact with it. At the same time, the volume of what is available threatens to overwhelm us. In short, the User Experience of data has changed completely.

Public and private sector organisations are increasingly willing and able to expose aspects of their data both internally and externally, and are using the web as a key channel to do so. Looking internationally we are starting to see pressure on governments to &#8216;open source&#8217; key data holdings to allow organisations, community groups and individuals to re-use it creatively and in ways that government owners would never imagine. The reality is that User Experience designers and Information Architects are more and more likely to be dealing regularly with the challenges of rich data presentation. 

This talk examines some approaches to the analysis and presentation of rich data sets on the web. 

Drawing on the presenter&#8217;s own direct experiences from large scale projects in the pharmaceutical, educational, aged care and consumer advocacy sectors.</media:text>
        <media:keywords></media:keywords>
        <media:thumbnail height="90" url="http://cdn.slidesharecdn.com/uxofdatarichinterfaces1-0-090920180909-phpapp02-thumbnail-2?1253489281" width="120"/>
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        <![CDATA[<div style="width:425px;text-align:left" id="__ss_2027825"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/sshall/making-light-work-of-data-improving-the-ux-of-data-rich-interfaces-ux-australia" title="Making light work of data- improving the UX of data rich interfaces- UX Australia">Making light work of data- improving the UX of data rich interfaces- UX Australia</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=uxofdatarichinterfaces1-0-090920180909-phpapp02&stripped_title=making-light-work-of-data-improving-the-ux-of-data-rich-interfaces-ux-australia" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=uxofdatarichinterfaces1-0-090920180909-phpapp02&stripped_title=making-light-work-of-data-improving-the-ux-of-data-rich-interfaces-ux-australia" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/sshall">Stephen Hall</a>.</div></div>]]>
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      <title>Social Spaces: Lessons from Radical Architects</title>
      <link>http://www.slideshare.net/cwodtke/social-spaces-lessons-from-radical-architects</link>
      <description>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/socialspacesonline-architects-090915173915-phpapp02-thumbnail-2?1253577936" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> While Information Architecture took its name from architecture, it took very little else. This is not surprising, as the early days of the web were about making sites that supported the interaction between people and data. The obvious model back then was a library; a library is a space for humans to receive knowledge. But with the rise of social networks, and the integration of community into almost all online experiences, more architecture practices are directly transferable to design. Online spaces are no longer just about findability, but about falling in love, getting your work done, goofing around, reconnecting with old friends, staving off loneliness... humans doing human things.

As an early Information Architect who had been working in the search field, I found very little but entertainment from phenomenology&rsquo;s Gaston Bachelard or innovator Frank Gehry. But once I began working on social spaces, it all changed. We all know Christopher Alexander from his pattern-language approach to codifying design solutions, but if you go beyond the mere structure you find that in those patterns lies the answers to tricky privacy issues and the cold-start problem. Architects of buildings can help us form a new approach to the architecture of human spaces online. Poetics will go down easy with plenty of real world examples from current websites, shanty villages, air apps and cityscapes.]]>
      </description>
      <content:encoded>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/socialspacesonline-architects-090915173915-phpapp02-thumbnail-2?1253577936" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> While Information Architecture took its name from architecture, it took very little else. This is not surprising, as the early days of the web were about making sites that supported the interaction between people and data. The obvious model back then was a library; a library is a space for humans to receive knowledge. But with the rise of social networks, and the integration of community into almost all online experiences, more architecture practices are directly transferable to design. Online spaces are no longer just about findability, but about falling in love, getting your work done, goofing around, reconnecting with old friends, staving off loneliness... humans doing human things.

As an early Information Architect who had been working in the search field, I found very little but entertainment from phenomenology&rsquo;s Gaston Bachelard or innovator Frank Gehry. But once I began working on social spaces, it all changed. We all know Christopher Alexander from his pattern-language approach to codifying design solutions, but if you go beyond the mere structure you find that in those patterns lies the answers to tricky privacy issues and the cold-start problem. Architects of buildings can help us form a new approach to the architecture of human spaces online. Poetics will go down easy with plenty of real world examples from current websites, shanty villages, air apps and cityscapes.]]>
      </content:encoded>
      <pubDate>Tue, 15 Sep 2009 22:39:09 GMT</pubDate>
      <guid>http://www.slideshare.net/cwodtke/social-spaces-lessons-from-radical-architects</guid>
      <author>cwodtke@slideshare.net(cwodtke)</author>
      <media:content>
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        <media:title>Social Spaces: Lessons from Radical Architects</media:title>
        <media:credit>cwodtke</media:credit>
        <media:description type="plain">While Information Architecture took its name from architecture, it took very little else. This is not surprising, as the early days of the web were about making sites that supported the interaction between people and data. The obvious model back then was a library; a library is a space for humans to receive knowledge. But with the rise of social networks, and the integration of community into almost all online experiences, more architecture practices are directly transferable to design. Online spaces are no longer just about findability, but about falling in love, getting your work done, goofing around, reconnecting with old friends, staving off loneliness... humans doing human things.

As an early Information Architect who had been working in the search field, I found very little but entertainment from phenomenology&amp;rsquo;s Gaston Bachelard or innovator Frank Gehry. But once I began working on social spaces, it all changed. We all know Christopher Alexander from his pattern-language approach to codifying design solutions, but if you go beyond the mere structure you find that in those patterns lies the answers to tricky privacy issues and the cold-start problem. Architects of buildings can help us form a new approach to the architecture of human spaces online. Poetics will go down easy with plenty of real world examples from current websites, shanty villages, air apps and cityscapes.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/socialspacesonline-architects-090915173915-phpapp02-thumbnail-2?1253577936&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; While Information Architecture took its name from architecture, it took very little else. This is not surprising, as the early days of the web were about making sites that supported the interaction between people and data. The obvious model back then was a library; a library is a space for humans to receive knowledge. But with the rise of social networks, and the integration of community into almost all online experiences, more architecture practices are directly transferable to design. Online spaces are no longer just about findability, but about falling in love, getting your work done, goofing around, reconnecting with old friends, staving off loneliness... humans doing human things.

As an early Information Architect who had been working in the search field, I found very little but entertainment from phenomenology&amp;rsquo;s Gaston Bachelard or innovator Frank Gehry. But once I began working on social spaces, it all changed. We all know Christopher Alexander from his pattern-language approach to codifying design solutions, but if you go beyond the mere structure you find that in those patterns lies the answers to tricky privacy issues and the cold-start problem. Architects of buildings can help us form a new approach to the architecture of human spaces online. Poetics will go down easy with plenty of real world examples from current websites, shanty villages, air apps and cityscapes.</media:text>
        <media:keywords></media:keywords>
        <media:thumbnail height="90" url="http://cdn.slidesharecdn.com/socialspacesonline-architects-090915173915-phpapp02-thumbnail-2?1253577936" width="120"/>
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        <![CDATA[<div style="width:425px;text-align:left" id="__ss_2003090"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/cwodtke/social-spaces-lessons-from-radical-architects" title="Social Spaces: Lessons from Radical Architects">Social Spaces: Lessons from Radical Architects</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=socialspacesonline-architects-090915173915-phpapp02&stripped_title=social-spaces-lessons-from-radical-architects" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=socialspacesonline-architects-090915173915-phpapp02&stripped_title=social-spaces-lessons-from-radical-architects" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/cwodtke">cwodtke</a>.</div></div>]]>
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      <slideshare:meta>
        <slideshare:views>3151</slideshare:views>
        <slideshare:comments>2</slideshare:comments>
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      <title>CSS Nite LP, Disk 7: Seesion3</title>
      <link>http://www.slideshare.net/nobsato/css-nite-lp-disk-7-seesion3</link>
      <description>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/cssnitelp7nobsato04forpdf-090912122449-phpapp01-thumbnail-2?1252778485" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Presentation doc for CSS Nite LP, Diskt 7 &quot;IA Special&quot; on September 18th., 2009.

Subject for doing IA: Clarify the reason why we do IA work.:]]>
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Subject for doing IA: Clarify the reason why we do IA work.:]]>
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5-Posterframes
6-Digital Paper Prototyping</media:text>
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      <title>Ia 2009</title>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/ia2009-090526073852-phpapp02-thumbnail-2?1243341655" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Design and practical use of user interface patterns

Design und praktischer Einsatz von User Interface Patterns]]>
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Design und praktischer Einsatz von User Interface Patterns]]>
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Design und praktischer Einsatz von User Interface Patterns</media:description>
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Design und praktischer Einsatz von User Interface Patterns</media:text>
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      <title>Ia 2009</title>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/ia2009-090526072713-phpapp02-thumbnail-2?1243340914" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Design and practical use of user interface patterns]]>
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        <![CDATA[<div style="width:425px;text-align:left" id="__ss_1489570"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/guest306345/ia-2009" title="Ia 2009">Ia 2009</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=ia2009-090526072713-phpapp02&stripped_title=ia-2009" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=ia2009-090526072713-phpapp02&stripped_title=ia-2009" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/guest306345">guest306345</a>.</div></div>]]>
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      <title>How to Build the UX Case</title>
      <link>http://www.slideshare.net/ashleywilliams/how-to-build-the-ux-case</link>
      <description>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/ashleyannishowtobuildtheuxcasemitx-090521101907-phpapp02-thumbnail-2?1242930399" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> How can you show your clients the ROI of UX design? If user centered design is brought to bear against what the organization is trying to achieve, the implications to the experience can include: higher conversion and lead generation; higher customer engagement; more awareness and traffic; and higher satisfaction and retention, through better adoption and utilization; etc. This talk focuses on common misunderstandings or objections that clients typically have and how to overcome them. Part of the MITX User Experience Series: How to Show ROI of User Experience.]]>
      </description>
      <content:encoded>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/ashleyannishowtobuildtheuxcasemitx-090521101907-phpapp02-thumbnail-2?1242930399" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> How can you show your clients the ROI of UX design? If user centered design is brought to bear against what the organization is trying to achieve, the implications to the experience can include: higher conversion and lead generation; higher customer engagement; more awareness and traffic; and higher satisfaction and retention, through better adoption and utilization; etc. This talk focuses on common misunderstandings or objections that clients typically have and how to overcome them. Part of the MITX User Experience Series: How to Show ROI of User Experience.]]>
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      <pubDate>Thu, 21 May 2009 15:19:00 GMT</pubDate>
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        <media:description type="plain">How can you show your clients the ROI of UX design? If user centered design is brought to bear against what the organization is trying to achieve, the implications to the experience can include: higher conversion and lead generation; higher customer engagement; more awareness and traffic; and higher satisfaction and retention, through better adoption and utilization; etc. This talk focuses on common misunderstandings or objections that clients typically have and how to overcome them. Part of the MITX User Experience Series: How to Show ROI of User Experience.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/ashleyannishowtobuildtheuxcasemitx-090521101907-phpapp02-thumbnail-2?1242930399&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; How can you show your clients the ROI of UX design? If user centered design is brought to bear against what the organization is trying to achieve, the implications to the experience can include: higher conversion and lead generation; higher customer engagement; more awareness and traffic; and higher satisfaction and retention, through better adoption and utilization; etc. This talk focuses on common misunderstandings or objections that clients typically have and how to overcome them. Part of the MITX User Experience Series: How to Show ROI of User Experience.</media:text>
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      <title>Visual Modeling Within UCD (English)</title>
      <link>http://www.slideshare.net/hOgler/visual-modeling-within-ucd-english</link>
      <description>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/visualmodelingwithinucdengl-090519091228-phpapp02-thumbnail-2?1242742379" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> SHORT DESCRIPTION: 

A deep understanding of end-users is key to effective development. Visual modeling helps transforming these requirements efficiently into a common understanding of the system and leverage communication between stakeholders. Complementary models provide a comprehensive view on the system from an end-user perspective and serve as a basis for easy-to-use UIs.

Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualität und Geschwindigkeit in der Softwareentwicklung steigern lassen.

DETAILED DESCRIPTION: 

Als weltweit führender Anbieter von Business-Software hat die SAP AG die Bedeutung von User Experience als wichtigen Erfolgsfaktor erkannt. Die SAP AG verfügt mittlerweile über einen sehr ausdifferenzierten User-Centered-Design (UCD) Prozess, der als integraler Bestandteil des Produktentwicklungsprozesses die methodischen Grundlagen für die Entwicklung nutzerzentrierter Anwendungen definiert. 

Ein solcher Paradigmenwandel - von einer stark funktional ausgeprägten Produktentwicklung hin zu einem ganzheitlichen Produktdesign - benötigt Zeit, um im gesamten Portfolio im Markt sichtbar zu werden: Neben der organisatorischen Einbettung des UCD Prozesses, müssen sich die Arbeitsmethoden einer Vielzahl von Mitarbeitern (derzeit etwa 50.000) entsprechend ändern, um Leistungsumfang und Komplexität der SAP Anwendungen stärker am Endbenutzer ausrichten zu können. Ein solcher Wandel eines Großunternehmens verhält sich im Vergleich zu einer Interactive-Agentur in etwa wie die Kurskorrektur eines Supertankers zu der eines Schnellbootes.

Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualität und Geschwindigkeit in der Softwareentwicklung steigern lassen. Unterschiedliche visuelle Modelle, die in User Research und Conceptual Design die jeweiligen Aspekte der User Experience aus Endbenutzersicht beleuchten, ermöglichen die einzelnen Blickwinckel der Projektbeteiligten zu einer konsistenten Gesamtsicht auf das Produkt zusammenzuführen. Sie schaffen somit nicht nur eine solide strukturelle Grundlage für das User Interface Design der Software, sondern stellen auch ein hervorragendes Kommunikationstool für alle Projektbeteiligten dar. 

Teilnehmer können nach dem Vortrag &rsquo;Visual Modeling im UCD Prozess&rsquo; 

_User Research als notwendige Grundlage für ein fundiertes Conceptual Design und erfolgreiches UI Design erkennen 
_die enge Zusammenarbeit aller Projektbeteiligter im UCD Prozess als notwendige Erfolgsvoraussetzung identifizieren 
_die grundlegenden Konzepte und Vorteile von Task-Flow-Diagramm, Visual Use Cases, User Object Model und Information Architecture Diagram im Designprozess erklären 

Holger Deist studied Industrial Design with focus on system design and human factors. After stops in product concept development and marketing he worked as an information architect and usability consultant for interactive agencies responsible for research and conceptual design of e.g. intranets, online shops and online banking platforms. He joined SAP Germany in 2005 as a usability &amp; design consultant and moved to the Research, Standards &amp; Methods team of SAP User Experience in 2007. 

Dr. Wolfgang Teusch studied Mathematics and has a Ph.D. in Economics. He worked as an assistant professor in the department of Economics and Social Sciences. In 1985 he moved to SAP and worked as developer in controlling and funds management. As development manager for funds management he co-founded the IBU Public Sector in 1994. He worked in sales for two years and since 2002 he is solution manager for Records and Case Management.]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/visualmodelingwithinucdengl-090519091228-phpapp02-thumbnail-2?1242742379" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> SHORT DESCRIPTION: 

A deep understanding of end-users is key to effective development. Visual modeling helps transforming these requirements efficiently into a common understanding of the system and leverage communication between stakeholders. Complementary models provide a comprehensive view on the system from an end-user perspective and serve as a basis for easy-to-use UIs.

Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualität und Geschwindigkeit in der Softwareentwicklung steigern lassen.

DETAILED DESCRIPTION: 

Als weltweit führender Anbieter von Business-Software hat die SAP AG die Bedeutung von User Experience als wichtigen Erfolgsfaktor erkannt. Die SAP AG verfügt mittlerweile über einen sehr ausdifferenzierten User-Centered-Design (UCD) Prozess, der als integraler Bestandteil des Produktentwicklungsprozesses die methodischen Grundlagen für die Entwicklung nutzerzentrierter Anwendungen definiert. 

Ein solcher Paradigmenwandel - von einer stark funktional ausgeprägten Produktentwicklung hin zu einem ganzheitlichen Produktdesign - benötigt Zeit, um im gesamten Portfolio im Markt sichtbar zu werden: Neben der organisatorischen Einbettung des UCD Prozesses, müssen sich die Arbeitsmethoden einer Vielzahl von Mitarbeitern (derzeit etwa 50.000) entsprechend ändern, um Leistungsumfang und Komplexität der SAP Anwendungen stärker am Endbenutzer ausrichten zu können. Ein solcher Wandel eines Großunternehmens verhält sich im Vergleich zu einer Interactive-Agentur in etwa wie die Kurskorrektur eines Supertankers zu der eines Schnellbootes.

Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualität und Geschwindigkeit in der Softwareentwicklung steigern lassen. Unterschiedliche visuelle Modelle, die in User Research und Conceptual Design die jeweiligen Aspekte der User Experience aus Endbenutzersicht beleuchten, ermöglichen die einzelnen Blickwinckel der Projektbeteiligten zu einer konsistenten Gesamtsicht auf das Produkt zusammenzuführen. Sie schaffen somit nicht nur eine solide strukturelle Grundlage für das User Interface Design der Software, sondern stellen auch ein hervorragendes Kommunikationstool für alle Projektbeteiligten dar. 

Teilnehmer können nach dem Vortrag &rsquo;Visual Modeling im UCD Prozess&rsquo; 

_User Research als notwendige Grundlage für ein fundiertes Conceptual Design und erfolgreiches UI Design erkennen 
_die enge Zusammenarbeit aller Projektbeteiligter im UCD Prozess als notwendige Erfolgsvoraussetzung identifizieren 
_die grundlegenden Konzepte und Vorteile von Task-Flow-Diagramm, Visual Use Cases, User Object Model und Information Architecture Diagram im Designprozess erklären 

Holger Deist studied Industrial Design with focus on system design and human factors. After stops in product concept development and marketing he worked as an information architect and usability consultant for interactive agencies responsible for research and conceptual design of e.g. intranets, online shops and online banking platforms. He joined SAP Germany in 2005 as a usability &amp; design consultant and moved to the Research, Standards &amp; Methods team of SAP User Experience in 2007. 

Dr. Wolfgang Teusch studied Mathematics and has a Ph.D. in Economics. He worked as an assistant professor in the department of Economics and Social Sciences. In 1985 he moved to SAP and worked as developer in controlling and funds management. As development manager for funds management he co-founded the IBU Public Sector in 1994. He worked in sales for two years and since 2002 he is solution manager for Records and Case Management.]]>
      </content:encoded>
      <pubDate>Tue, 19 May 2009 14:12:25 GMT</pubDate>
      <guid>http://www.slideshare.net/hOgler/visual-modeling-within-ucd-english</guid>
      <author>hOgler@slideshare.net(hOgler)</author>
      <media:content>
        <media:player url="http://www.slideshare.net/hOgler/visual-modeling-within-ucd-english"/>
        <media:title>Visual Modeling Within UCD (English)</media:title>
        <media:credit>hOgler</media:credit>
        <media:description type="plain">SHORT DESCRIPTION: 

A deep understanding of end-users is key to effective development. Visual modeling helps transforming these requirements efficiently into a common understanding of the system and leverage communication between stakeholders. Complementary models provide a comprehensive view on the system from an end-user perspective and serve as a basis for easy-to-use UIs.

Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualit&#228;t und Geschwindigkeit in der Softwareentwicklung steigern lassen.

DETAILED DESCRIPTION: 

Als weltweit f&#252;hrender Anbieter von Business-Software hat die SAP AG die Bedeutung von User Experience als wichtigen Erfolgsfaktor erkannt. Die SAP AG verf&#252;gt mittlerweile &#252;ber einen sehr ausdifferenzierten User-Centered-Design (UCD) Prozess, der als integraler Bestandteil des Produktentwicklungsprozesses die methodischen Grundlagen f&#252;r die Entwicklung nutzerzentrierter Anwendungen definiert. 

Ein solcher Paradigmenwandel - von einer stark funktional ausgepr&#228;gten Produktentwicklung hin zu einem ganzheitlichen Produktdesign - ben&#246;tigt Zeit, um im gesamten Portfolio im Markt sichtbar zu werden: Neben der organisatorischen Einbettung des UCD Prozesses, m&#252;ssen sich die Arbeitsmethoden einer Vielzahl von Mitarbeitern (derzeit etwa 50.000) entsprechend &#228;ndern, um Leistungsumfang und Komplexit&#228;t der SAP Anwendungen st&#228;rker am Endbenutzer ausrichten zu k&#246;nnen. Ein solcher Wandel eines Gro&#223;unternehmens verh&#228;lt sich im Vergleich zu einer Interactive-Agentur in etwa wie die Kurskorrektur eines Supertankers zu der eines Schnellbootes.

Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualit&#228;t und Geschwindigkeit in der Softwareentwicklung steigern lassen. Unterschiedliche visuelle Modelle, die in User Research und Conceptual Design die jeweiligen Aspekte der User Experience aus Endbenutzersicht beleuchten, erm&#246;glichen die einzelnen Blickwinckel der Projektbeteiligten zu einer konsistenten Gesamtsicht auf das Produkt zusammenzuf&#252;hren. Sie schaffen somit nicht nur eine solide strukturelle Grundlage f&#252;r das User Interface Design der Software, sondern stellen auch ein hervorragendes Kommunikationstool f&#252;r alle Projektbeteiligten dar. 

Teilnehmer k&#246;nnen nach dem Vortrag &amp;rsquo;Visual Modeling im UCD Prozess&amp;rsquo; 

_User Research als notwendige Grundlage f&#252;r ein fundiertes Conceptual Design und erfolgreiches UI Design erkennen 
_die enge Zusammenarbeit aller Projektbeteiligter im UCD Prozess als notwendige Erfolgsvoraussetzung identifizieren 
_die grundlegenden Konzepte und Vorteile von Task-Flow-Diagramm, Visual Use Cases, User Object Model und Information Architecture Diagram im Designprozess erkl&#228;ren 

Holger Deist studied Industrial Design with focus on system design and human factors. After stops in product concept development and marketing he worked as an information architect and usability consultant for interactive agencies responsible for research and conceptual design of e.g. intranets, online shops and online banking platforms. He joined SAP Germany in 2005 as a usability &amp;amp; design consultant and moved to the Research, Standards &amp;amp; Methods team of SAP User Experience in 2007. 

Dr. Wolfgang Teusch studied Mathematics and has a Ph.D. in Economics. He worked as an assistant professor in the department of Economics and Social Sciences. In 1985 he moved to SAP and worked as developer in controlling and funds management. As development manager for funds management he co-founded the IBU Public Sector in 1994. He worked in sales for two years and since 2002 he is solution manager for Records and Case Management.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/visualmodelingwithinucdengl-090519091228-phpapp02-thumbnail-2?1242742379&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; SHORT DESCRIPTION: 

A deep understanding of end-users is key to effective development. Visual modeling helps transforming these requirements efficiently into a common understanding of the system and leverage communication between stakeholders. Complementary models provide a comprehensive view on the system from an end-user perspective and serve as a basis for easy-to-use UIs.

Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualit&#228;t und Geschwindigkeit in der Softwareentwicklung steigern lassen.

DETAILED DESCRIPTION: 

Als weltweit f&#252;hrender Anbieter von Business-Software hat die SAP AG die Bedeutung von User Experience als wichtigen Erfolgsfaktor erkannt. Die SAP AG verf&#252;gt mittlerweile &#252;ber einen sehr ausdifferenzierten User-Centered-Design (UCD) Prozess, der als integraler Bestandteil des Produktentwicklungsprozesses die methodischen Grundlagen f&#252;r die Entwicklung nutzerzentrierter Anwendungen definiert. 

Ein solcher Paradigmenwandel - von einer stark funktional ausgepr&#228;gten Produktentwicklung hin zu einem ganzheitlichen Produktdesign - ben&#246;tigt Zeit, um im gesamten Portfolio im Markt sichtbar zu werden: Neben der organisatorischen Einbettung des UCD Prozesses, m&#252;ssen sich die Arbeitsmethoden einer Vielzahl von Mitarbeitern (derzeit etwa 50.000) entsprechend &#228;ndern, um Leistungsumfang und Komplexit&#228;t der SAP Anwendungen st&#228;rker am Endbenutzer ausrichten zu k&#246;nnen. Ein solcher Wandel eines Gro&#223;unternehmens verh&#228;lt sich im Vergleich zu einer Interactive-Agentur in etwa wie die Kurskorrektur eines Supertankers zu der eines Schnellbootes.

Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualit&#228;t und Geschwindigkeit in der Softwareentwicklung steigern lassen. Unterschiedliche visuelle Modelle, die in User Research und Conceptual Design die jeweiligen Aspekte der User Experience aus Endbenutzersicht beleuchten, erm&#246;glichen die einzelnen Blickwinckel der Projektbeteiligten zu einer konsistenten Gesamtsicht auf das Produkt zusammenzuf&#252;hren. Sie schaffen somit nicht nur eine solide strukturelle Grundlage f&#252;r das User Interface Design der Software, sondern stellen auch ein hervorragendes Kommunikationstool f&#252;r alle Projektbeteiligten dar. 

Teilnehmer k&#246;nnen nach dem Vortrag &amp;rsquo;Visual Modeling im UCD Prozess&amp;rsquo; 

_User Research als notwendige Grundlage f&#252;r ein fundiertes Conceptual Design und erfolgreiches UI Design erkennen 
_die enge Zusammenarbeit aller Projektbeteiligter im UCD Prozess als notwendige Erfolgsvoraussetzung identifizieren 
_die grundlegenden Konzepte und Vorteile von Task-Flow-Diagramm, Visual Use Cases, User Object Model und Information Architecture Diagram im Designprozess erkl&#228;ren 

Holger Deist studied Industrial Design with focus on system design and human factors. After stops in product concept development and marketing he worked as an information architect and usability consultant for interactive agencies responsible for research and conceptual design of e.g. intranets, online shops and online banking platforms. He joined SAP Germany in 2005 as a usability &amp;amp; design consultant and moved to the Research, Standards &amp;amp; Methods team of SAP User Experience in 2007. 

Dr. Wolfgang Teusch studied Mathematics and has a Ph.D. in Economics. He worked as an assistant professor in the department of Economics and Social Sciences. In 1985 he moved to SAP and worked as developer in controlling and funds management. As development manager for funds management he co-founded the IBU Public Sector in 1994. He worked in sales for two years and since 2002 he is solution manager for Records and Case Management.</media:text>
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        <![CDATA[<div style="width:425px;text-align:left" id="__ss_1458671"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/hOgler/visual-modeling-within-ucd-english" title="Visual Modeling Within UCD (English)">Visual Modeling Within UCD (English)</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=visualmodelingwithinucdengl-090519091228-phpapp02&stripped_title=visual-modeling-within-ucd-english" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=visualmodelingwithinucdengl-090519091228-phpapp02&stripped_title=visual-modeling-within-ucd-english" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">documents</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/hOgler">Holger Deist</a>.</div></div>]]>
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      <title>Information Architecture in the BBC - Claudia Urschbach</title>
      <link>http://www.slideshare.net/urschbac/information-architecture-in-the-bbc-claudia-urschbach</link>
      <description>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/germaniaconferenceclaudia-090519060432-phpapp01-thumbnail-2?1242731410" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> The slides are in German. It gives some insight into User Experience &amp; Design work at the BBC.]]>
      </description>
      <content:encoded>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/germaniaconferenceclaudia-090519060432-phpapp01-thumbnail-2?1242731410" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> The slides are in German. It gives some insight into User Experience &amp; Design work at the BBC.]]>
      </content:encoded>
      <pubDate>Tue, 19 May 2009 11:03:56 GMT</pubDate>
      <guid>http://www.slideshare.net/urschbac/information-architecture-in-the-bbc-claudia-urschbach</guid>
      <author>urschbac@slideshare.net(urschbac)</author>
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        <media:player url="http://www.slideshare.net/urschbac/information-architecture-in-the-bbc-claudia-urschbach"/>
        <media:title>Information Architecture in the BBC - Claudia Urschbach</media:title>
        <media:credit>urschbac</media:credit>
        <media:description type="plain">The slides are in German. It gives some insight into User Experience &amp;amp; Design work at the BBC.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/germaniaconferenceclaudia-090519060432-phpapp01-thumbnail-2?1242731410&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; The slides are in German. It gives some insight into User Experience &amp;amp; Design work at the BBC.</media:text>
        <media:keywords></media:keywords>
        <media:thumbnail height="90" url="http://cdn.slidesharecdn.com/germaniaconferenceclaudia-090519060432-phpapp01-thumbnail-2?1242731410" width="120"/>
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        <![CDATA[<div style="width:425px;text-align:left" id="__ss_1457720"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/urschbac/information-architecture-in-the-bbc-claudia-urschbach" title="Information Architecture in the BBC - Claudia Urschbach">Information Architecture in the BBC - Claudia Urschbach</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=germaniaconferenceclaudia-090519060432-phpapp01&stripped_title=information-architecture-in-the-bbc-claudia-urschbach" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=germaniaconferenceclaudia-090519060432-phpapp01&stripped_title=information-architecture-in-the-bbc-claudia-urschbach" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">documents</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/urschbac">urschbac</a>.</div></div>]]>
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    <item>
      <title>Visual Modeling in UCD (Deutsch)</title>
      <link>http://www.slideshare.net/hOgler/visual-modeling-in-ucd-1-1</link>
      <description>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/visualmodelinginucd11-090518074341-phpapp01-thumbnail-2?1242744456" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> KURZBESCHREIBUNG: 
Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualität und Geschwindigkeit in der Softwareentwicklung steigern lassen.

DETAILBESCHREIBUNG: 

Als weltweit führender Anbieter von Business-Software hat die SAP AG die Bedeutung von User Experience als wichtigen Erfolgsfaktor erkannt. Die SAP AG verfügt mittlerweile über einen sehr ausdifferenzierten User-Centered-Design (UCD) Prozess, der als integraler Bestandteil des Produktentwicklungsprozesses die methodischen Grundlagen für die Entwicklung nutzerzentrierter Anwendungen definiert. 

Ein solcher Paradigmenwandel - von einer stark funktional ausgeprägten Produktentwicklung hin zu einem ganzheitlichen Produktdesign - benötigt Zeit, um im gesamten Portfolio im Markt sichtbar zu werden: Neben der organisatorischen Einbettung des UCD Prozesses, müssen sich die Arbeitsmethoden einer Vielzahl von Mitarbeitern (derzeit etwa 50.000) entsprechend ändern, um Leistungsumfang und Komplexität der SAP Anwendungen stärker am Endbenutzer ausrichten zu können. Ein solcher Wandel eines Großunternehmens verhält sich im Vergleich zu einer Interactive-Agentur in etwa wie die Kurskorrektur eines Supertankers zu der eines Schnellbootes.

Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualität und Geschwindigkeit in der Softwareentwicklung steigern lassen. Unterschiedliche visuelle Modelle, die in User Research und Conceptual Design die jeweiligen Aspekte der User Experience aus Endbenutzersicht beleuchten, ermöglichen die einzelnen Blickwinckel der Projektbeteiligten zu einer konsistenten Gesamtsicht auf das Produkt zusammenzuführen. Sie schaffen somit nicht nur eine solide strukturelle Grundlage für das User Interface Design der Software, sondern stellen auch ein hervorragendes Kommunikationstool für alle Projektbeteiligten dar. 

Teilnehmer können nach dem Vortrag &rsquo;Visual Modeling im UCD Prozess&rsquo; 

_User Research als notwendige Grundlage für ein fundiertes Conceptual Design und erfolgreiches UI Design erkennen 
_die enge Zusammenarbeit aller Projektbeteiligter im UCD Prozess als notwendige Erfolgsvoraussetzung identifizieren 
_die grundlegenden Konzepte und Vorteile von Task-Flow-Diagramm, Visual Use Cases, User Object Model und Information Architecture Diagram im Designprozess erklären 


Holger Deist studierte Industrial Design mit Schwerpunkten auf Systemdesign und Ergonomie. Nach Stationen in der Produktkonzeption und im Marketing begann er Ende der neunziger Jahre seine Tätigkeit als Information Architect und Usability Consultant für führende Interactive-Agenturen, in denen er für User Research und Conceptual Design von überwiegend Intranets, Online Shops und Online Banking Plattformen zuständig war. 2005 begann er bei der SAP als Usability &amp; Design Consultant und wechselte 2007 in das Methoden Team des User Experience Bereiches der SAP. 

Dr. Wolfgang Teusch studierte Mathematik, promovierte in Wirtschaftswissenschaften und arbeitete als Lehrbeauftragter im Fachbereich Wirtschafts- und Sozialwissenschaften der Universität Dortmund. 1985 begann er bei der SAP als Entwickler im Controlling und Haushaltsmanagement. Als Entwicklungsleiter für Haushaltsmanagement war er 1995 Mitbegründer des Unternehmensbereiches Public Sector bei der SAP. Er arbeitete einige Jahre im Vertrieb und ist seit 2002 Solution Manager für Records und Case Management.]]>
      </description>
      <content:encoded>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/visualmodelinginucd11-090518074341-phpapp01-thumbnail-2?1242744456" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> KURZBESCHREIBUNG: 
Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualität und Geschwindigkeit in der Softwareentwicklung steigern lassen.

DETAILBESCHREIBUNG: 

Als weltweit führender Anbieter von Business-Software hat die SAP AG die Bedeutung von User Experience als wichtigen Erfolgsfaktor erkannt. Die SAP AG verfügt mittlerweile über einen sehr ausdifferenzierten User-Centered-Design (UCD) Prozess, der als integraler Bestandteil des Produktentwicklungsprozesses die methodischen Grundlagen für die Entwicklung nutzerzentrierter Anwendungen definiert. 

Ein solcher Paradigmenwandel - von einer stark funktional ausgeprägten Produktentwicklung hin zu einem ganzheitlichen Produktdesign - benötigt Zeit, um im gesamten Portfolio im Markt sichtbar zu werden: Neben der organisatorischen Einbettung des UCD Prozesses, müssen sich die Arbeitsmethoden einer Vielzahl von Mitarbeitern (derzeit etwa 50.000) entsprechend ändern, um Leistungsumfang und Komplexität der SAP Anwendungen stärker am Endbenutzer ausrichten zu können. Ein solcher Wandel eines Großunternehmens verhält sich im Vergleich zu einer Interactive-Agentur in etwa wie die Kurskorrektur eines Supertankers zu der eines Schnellbootes.

Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualität und Geschwindigkeit in der Softwareentwicklung steigern lassen. Unterschiedliche visuelle Modelle, die in User Research und Conceptual Design die jeweiligen Aspekte der User Experience aus Endbenutzersicht beleuchten, ermöglichen die einzelnen Blickwinckel der Projektbeteiligten zu einer konsistenten Gesamtsicht auf das Produkt zusammenzuführen. Sie schaffen somit nicht nur eine solide strukturelle Grundlage für das User Interface Design der Software, sondern stellen auch ein hervorragendes Kommunikationstool für alle Projektbeteiligten dar. 

Teilnehmer können nach dem Vortrag &rsquo;Visual Modeling im UCD Prozess&rsquo; 

_User Research als notwendige Grundlage für ein fundiertes Conceptual Design und erfolgreiches UI Design erkennen 
_die enge Zusammenarbeit aller Projektbeteiligter im UCD Prozess als notwendige Erfolgsvoraussetzung identifizieren 
_die grundlegenden Konzepte und Vorteile von Task-Flow-Diagramm, Visual Use Cases, User Object Model und Information Architecture Diagram im Designprozess erklären 


Holger Deist studierte Industrial Design mit Schwerpunkten auf Systemdesign und Ergonomie. Nach Stationen in der Produktkonzeption und im Marketing begann er Ende der neunziger Jahre seine Tätigkeit als Information Architect und Usability Consultant für führende Interactive-Agenturen, in denen er für User Research und Conceptual Design von überwiegend Intranets, Online Shops und Online Banking Plattformen zuständig war. 2005 begann er bei der SAP als Usability &amp; Design Consultant und wechselte 2007 in das Methoden Team des User Experience Bereiches der SAP. 

Dr. Wolfgang Teusch studierte Mathematik, promovierte in Wirtschaftswissenschaften und arbeitete als Lehrbeauftragter im Fachbereich Wirtschafts- und Sozialwissenschaften der Universität Dortmund. 1985 begann er bei der SAP als Entwickler im Controlling und Haushaltsmanagement. Als Entwicklungsleiter für Haushaltsmanagement war er 1995 Mitbegründer des Unternehmensbereiches Public Sector bei der SAP. Er arbeitete einige Jahre im Vertrieb und ist seit 2002 Solution Manager für Records und Case Management.]]>
      </content:encoded>
      <pubDate>Mon, 18 May 2009 12:43:30 GMT</pubDate>
      <guid>http://www.slideshare.net/hOgler/visual-modeling-in-ucd-1-1</guid>
      <author>hOgler@slideshare.net(hOgler)</author>
      <media:content>
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        <media:title>Visual Modeling in UCD (Deutsch)</media:title>
        <media:credit>hOgler</media:credit>
        <media:description type="plain">KURZBESCHREIBUNG: 
Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualit&#228;t und Geschwindigkeit in der Softwareentwicklung steigern lassen.

DETAILBESCHREIBUNG: 

Als weltweit f&#252;hrender Anbieter von Business-Software hat die SAP AG die Bedeutung von User Experience als wichtigen Erfolgsfaktor erkannt. Die SAP AG verf&#252;gt mittlerweile &#252;ber einen sehr ausdifferenzierten User-Centered-Design (UCD) Prozess, der als integraler Bestandteil des Produktentwicklungsprozesses die methodischen Grundlagen f&#252;r die Entwicklung nutzerzentrierter Anwendungen definiert. 

Ein solcher Paradigmenwandel - von einer stark funktional ausgepr&#228;gten Produktentwicklung hin zu einem ganzheitlichen Produktdesign - ben&#246;tigt Zeit, um im gesamten Portfolio im Markt sichtbar zu werden: Neben der organisatorischen Einbettung des UCD Prozesses, m&#252;ssen sich die Arbeitsmethoden einer Vielzahl von Mitarbeitern (derzeit etwa 50.000) entsprechend &#228;ndern, um Leistungsumfang und Komplexit&#228;t der SAP Anwendungen st&#228;rker am Endbenutzer ausrichten zu k&#246;nnen. Ein solcher Wandel eines Gro&#223;unternehmens verh&#228;lt sich im Vergleich zu einer Interactive-Agentur in etwa wie die Kurskorrektur eines Supertankers zu der eines Schnellbootes.

Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualit&#228;t und Geschwindigkeit in der Softwareentwicklung steigern lassen. Unterschiedliche visuelle Modelle, die in User Research und Conceptual Design die jeweiligen Aspekte der User Experience aus Endbenutzersicht beleuchten, erm&#246;glichen die einzelnen Blickwinckel der Projektbeteiligten zu einer konsistenten Gesamtsicht auf das Produkt zusammenzuf&#252;hren. Sie schaffen somit nicht nur eine solide strukturelle Grundlage f&#252;r das User Interface Design der Software, sondern stellen auch ein hervorragendes Kommunikationstool f&#252;r alle Projektbeteiligten dar. 

Teilnehmer k&#246;nnen nach dem Vortrag &amp;rsquo;Visual Modeling im UCD Prozess&amp;rsquo; 

_User Research als notwendige Grundlage f&#252;r ein fundiertes Conceptual Design und erfolgreiches UI Design erkennen 
_die enge Zusammenarbeit aller Projektbeteiligter im UCD Prozess als notwendige Erfolgsvoraussetzung identifizieren 
_die grundlegenden Konzepte und Vorteile von Task-Flow-Diagramm, Visual Use Cases, User Object Model und Information Architecture Diagram im Designprozess erkl&#228;ren 


Holger Deist studierte Industrial Design mit Schwerpunkten auf Systemdesign und Ergonomie. Nach Stationen in der Produktkonzeption und im Marketing begann er Ende der neunziger Jahre seine T&#228;tigkeit als Information Architect und Usability Consultant f&#252;r f&#252;hrende Interactive-Agenturen, in denen er f&#252;r User Research und Conceptual Design von &#252;berwiegend Intranets, Online Shops und Online Banking Plattformen zust&#228;ndig war. 2005 begann er bei der SAP als Usability &amp;amp; Design Consultant und wechselte 2007 in das Methoden Team des User Experience Bereiches der SAP. 

Dr. Wolfgang Teusch studierte Mathematik, promovierte in Wirtschaftswissenschaften und arbeitete als Lehrbeauftragter im Fachbereich Wirtschafts- und Sozialwissenschaften der Universit&#228;t Dortmund. 1985 begann er bei der SAP als Entwickler im Controlling und Haushaltsmanagement. Als Entwicklungsleiter f&#252;r Haushaltsmanagement war er 1995 Mitbegr&#252;nder des Unternehmensbereiches Public Sector bei der SAP. Er arbeitete einige Jahre im Vertrieb und ist seit 2002 Solution Manager f&#252;r Records und Case Management.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/visualmodelinginucd11-090518074341-phpapp01-thumbnail-2?1242744456&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; KURZBESCHREIBUNG: 
Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualit&#228;t und Geschwindigkeit in der Softwareentwicklung steigern lassen.

DETAILBESCHREIBUNG: 

Als weltweit f&#252;hrender Anbieter von Business-Software hat die SAP AG die Bedeutung von User Experience als wichtigen Erfolgsfaktor erkannt. Die SAP AG verf&#252;gt mittlerweile &#252;ber einen sehr ausdifferenzierten User-Centered-Design (UCD) Prozess, der als integraler Bestandteil des Produktentwicklungsprozesses die methodischen Grundlagen f&#252;r die Entwicklung nutzerzentrierter Anwendungen definiert. 

Ein solcher Paradigmenwandel - von einer stark funktional ausgepr&#228;gten Produktentwicklung hin zu einem ganzheitlichen Produktdesign - ben&#246;tigt Zeit, um im gesamten Portfolio im Markt sichtbar zu werden: Neben der organisatorischen Einbettung des UCD Prozesses, m&#252;ssen sich die Arbeitsmethoden einer Vielzahl von Mitarbeitern (derzeit etwa 50.000) entsprechend &#228;ndern, um Leistungsumfang und Komplexit&#228;t der SAP Anwendungen st&#228;rker am Endbenutzer ausrichten zu k&#246;nnen. Ein solcher Wandel eines Gro&#223;unternehmens verh&#228;lt sich im Vergleich zu einer Interactive-Agentur in etwa wie die Kurskorrektur eines Supertankers zu der eines Schnellbootes.

Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualit&#228;t und Geschwindigkeit in der Softwareentwicklung steigern lassen. Unterschiedliche visuelle Modelle, die in User Research und Conceptual Design die jeweiligen Aspekte der User Experience aus Endbenutzersicht beleuchten, erm&#246;glichen die einzelnen Blickwinckel der Projektbeteiligten zu einer konsistenten Gesamtsicht auf das Produkt zusammenzuf&#252;hren. Sie schaffen somit nicht nur eine solide strukturelle Grundlage f&#252;r das User Interface Design der Software, sondern stellen auch ein hervorragendes Kommunikationstool f&#252;r alle Projektbeteiligten dar. 

Teilnehmer k&#246;nnen nach dem Vortrag &amp;rsquo;Visual Modeling im UCD Prozess&amp;rsquo; 

_User Research als notwendige Grundlage f&#252;r ein fundiertes Conceptual Design und erfolgreiches UI Design erkennen 
_die enge Zusammenarbeit aller Projektbeteiligter im UCD Prozess als notwendige Erfolgsvoraussetzung identifizieren 
_die grundlegenden Konzepte und Vorteile von Task-Flow-Diagramm, Visual Use Cases, User Object Model und Information Architecture Diagram im Designprozess erkl&#228;ren 


Holger Deist studierte Industrial Design mit Schwerpunkten auf Systemdesign und Ergonomie. Nach Stationen in der Produktkonzeption und im Marketing begann er Ende der neunziger Jahre seine T&#228;tigkeit als Information Architect und Usability Consultant f&#252;r f&#252;hrende Interactive-Agenturen, in denen er f&#252;r User Research und Conceptual Design von &#252;berwiegend Intranets, Online Shops und Online Banking Plattformen zust&#228;ndig war. 2005 begann er bei der SAP als Usability &amp;amp; Design Consultant und wechselte 2007 in das Methoden Team des User Experience Bereiches der SAP. 

Dr. Wolfgang Teusch studierte Mathematik, promovierte in Wirtschaftswissenschaften und arbeitete als Lehrbeauftragter im Fachbereich Wirtschafts- und Sozialwissenschaften der Universit&#228;t Dortmund. 1985 begann er bei der SAP als Entwickler im Controlling und Haushaltsmanagement. Als Entwicklungsleiter f&#252;r Haushaltsmanagement war er 1995 Mitbegr&#252;nder des Unternehmensbereiches Public Sector bei der SAP. Er arbeitete einige Jahre im Vertrieb und ist seit 2002 Solution Manager f&#252;r Records und Case Management.</media:text>
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