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    <pubDate>Mon, 09 Nov 2009 19:09:20 GMT</pubDate>
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      <title>FEED: The Razorfish Digital Brand Experience Report 2009 Key Findings</title>
      <link>http://www.slideshare.net/razorfishmarketing/feed-the-razorfish-digital-brand-experience-report-2009-key-findings</link>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/feed09mergedwebinarfinal2-091109130924-phpapp01-thumbnail-2?1260815328" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> How do consumers engage with brands in an increasingly digital world? That&rsquo;s the fundamental question we set out to answer with this year&rsquo;s FEED report.]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/feed09mergedwebinarfinal2-091109130924-phpapp01-thumbnail-2?1260815328" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> How do consumers engage with brands in an increasingly digital world? That&rsquo;s the fundamental question we set out to answer with this year&rsquo;s FEED report.]]>
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      <pubDate>Mon, 09 Nov 2009 19:09:20 GMT</pubDate>
      <guid>http://www.slideshare.net/razorfishmarketing/feed-the-razorfish-digital-brand-experience-report-2009-key-findings</guid>
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        <media:title>FEED: The Razorfish Digital Brand Experience Report 2009 Key Findings</media:title>
        <media:credit>razorfishmarketing</media:credit>
        <media:description type="plain">How do consumers engage with brands in an increasingly digital world? That&amp;rsquo;s the fundamental question we set out to answer with this year&amp;rsquo;s FEED report.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/feed09mergedwebinarfinal2-091109130924-phpapp01-thumbnail-2?1260815328&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; How do consumers engage with brands in an increasingly digital world? That&amp;rsquo;s the fundamental question we set out to answer with this year&amp;rsquo;s FEED report.</media:text>
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      <title>Designing The Customer Experience - Conference 2009 (E5)</title>
      <link>http://www.slideshare.net/arpaonline/designing-the-customer-experience-conference-2009-e5</link>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/e5designingthecustomerexperience-091109124146-phpapp01-thumbnail-2?1257792127" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Session E5 - ARPA 2009 Conference]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/e5designingthecustomerexperience-091109124146-phpapp01-thumbnail-2?1257792127" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Session E5 - ARPA 2009 Conference]]>
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      <pubDate>Mon, 09 Nov 2009 18:41:34 GMT</pubDate>
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        <media:title>Designing The Customer Experience - Conference 2009 (E5)</media:title>
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      <title>Experience Design Makeover</title>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/experiencedesignmakeover-091028024546-phpapp02-thumbnail-2?1256716044" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> How Topeka &amp; Shawnee County Public Library&rsquo;s website went through an extreme makeover, and 5 things you can do to makeover your website.]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/experiencedesignmakeover-091028024546-phpapp02-thumbnail-2?1256716044" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> How Topeka &amp; Shawnee County Public Library&rsquo;s website went through an extreme makeover, and 5 things you can do to makeover your website.]]>
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      <pubDate>Wed, 28 Oct 2009 07:45:37 GMT</pubDate>
      <guid>http://www.slideshare.net/davidleeking/experience-design-makeover</guid>
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        <media:title>Experience Design Makeover</media:title>
        <media:credit>davidleeking</media:credit>
        <media:description type="plain">How Topeka &amp;amp; Shawnee County Public Library&amp;rsquo;s website went through an extreme makeover, and 5 things you can do to makeover your website.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/experiencedesignmakeover-091028024546-phpapp02-thumbnail-2?1256716044&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; How Topeka &amp;amp; Shawnee County Public Library&amp;rsquo;s website went through an extreme makeover, and 5 things you can do to makeover your website.</media:text>
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        <![CDATA[<div style="width:425px;text-align:left" id="__ss_2363919"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/davidleeking/experience-design-makeover" title="Experience Design Makeover">Experience Design Makeover</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=experiencedesignmakeover-091028024546-phpapp02&stripped_title=experience-design-makeover" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=experiencedesignmakeover-091028024546-phpapp02&stripped_title=experience-design-makeover" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">documents</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/davidleeking">David King</a>.</div></div>]]>
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      <title>MIT Experience Design Course Overview</title>
      <link>http://www.slideshare.net/marisagallagher/mit-experience-design-course-overview</link>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/mitjan12mg-091026154252-phpapp02-thumbnail-2?1256589828" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Course slides from the MIT IAP course on Experience Design, January 12-14th, that Nadya Direkova and I led.]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/mitjan12mg-091026154252-phpapp02-thumbnail-2?1256589828" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Course slides from the MIT IAP course on Experience Design, January 12-14th, that Nadya Direkova and I led.]]>
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      <pubDate>Mon, 26 Oct 2009 20:42:45 GMT</pubDate>
      <guid>http://www.slideshare.net/marisagallagher/mit-experience-design-course-overview</guid>
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        <media:title>MIT Experience Design Course Overview</media:title>
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        <media:description type="plain">Course slides from the MIT IAP course on Experience Design, January 12-14th, that Nadya Direkova and I led.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/mitjan12mg-091026154252-phpapp02-thumbnail-2?1256589828&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; Course slides from the MIT IAP course on Experience Design, January 12-14th, that Nadya Direkova and I led.</media:text>
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        <![CDATA[<div style="width:425px;text-align:left" id="__ss_2352020"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/marisagallagher/mit-experience-design-course-overview" title="MIT Experience Design Course Overview">MIT Experience Design Course Overview</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=mitjan12mg-091026154252-phpapp02&stripped_title=mit-experience-design-course-overview" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=mitjan12mg-091026154252-phpapp02&stripped_title=mit-experience-design-course-overview" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/marisagallagher">Marisa Gallagher</a>.</div></div>]]>
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      <title>Being an experience-led organization</title>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/experience-ledlongpresentation-091011063337-phpapp01-thumbnail-2?1255261656" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Organizations can successfully apply a customer-centric, experience-driven approach to many business problems. In this presentation I look at the use of experience design to the creation of a customer experience lifecycle and the mapping of this to the requirements for a core IT system.

Presentation given at UX Australia in Canberra on August 28th.]]>
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      <content:encoded>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/experience-ledlongpresentation-091011063337-phpapp01-thumbnail-2?1255261656" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Organizations can successfully apply a customer-centric, experience-driven approach to many business problems. In this presentation I look at the use of experience design to the creation of a customer experience lifecycle and the mapping of this to the requirements for a core IT system.

Presentation given at UX Australia in Canberra on August 28th.]]>
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      <pubDate>Sun, 11 Oct 2009 11:33:34 GMT</pubDate>
      <guid>http://www.slideshare.net/stevebaty/experience-led-long-presentation</guid>
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        <media:title>Being an experience-led organization</media:title>
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        <media:description type="plain">Organizations can successfully apply a customer-centric, experience-driven approach to many business problems. In this presentation I look at the use of experience design to the creation of a customer experience lifecycle and the mapping of this to the requirements for a core IT system.

Presentation given at UX Australia in Canberra on August 28th.</media:description>
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Presentation given at UX Australia in Canberra on August 28th.</media:text>
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        <![CDATA[<div style="width:425px;text-align:left" id="__ss_2189153"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/stevebaty/experience-led-long-presentation" title="Being an experience-led organization">Being an experience-led organization</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=experience-ledlongpresentation-091011063337-phpapp01&stripped_title=experience-led-long-presentation" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=experience-ledlongpresentation-091011063337-phpapp01&stripped_title=experience-led-long-presentation" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/stevebaty">Steve Baty</a>.</div></div>]]>
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      <title>Holistic Customer Experience</title>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/holisticcustomerexperience-091010222210-phpapp02-thumbnail-2?1255231893" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Here are my slides from tonight&rsquo;s talk I gave at InfoCamp Seattle 2009.  This session format was short presentation followed by open discussion with the audience. It was a general high-level overview of customer experience and how it correlates to user experience, customer service, environmental design, product design and more.

With products and services quickly becoming commoditized, price differentiation is no longer a sustainable model.  Customers are demanding more from businesses.  Businesses that have increased their investment in the customer experience over the past three years report higher customer referral rates and greater customer satisfaction.  Customers turn into advocates.  Customer experience is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier.]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/holisticcustomerexperience-091010222210-phpapp02-thumbnail-2?1255231893" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Here are my slides from tonight&rsquo;s talk I gave at InfoCamp Seattle 2009.  This session format was short presentation followed by open discussion with the audience. It was a general high-level overview of customer experience and how it correlates to user experience, customer service, environmental design, product design and more.

With products and services quickly becoming commoditized, price differentiation is no longer a sustainable model.  Customers are demanding more from businesses.  Businesses that have increased their investment in the customer experience over the past three years report higher customer referral rates and greater customer satisfaction.  Customers turn into advocates.  Customer experience is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier.]]>
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      <pubDate>Sun, 11 Oct 2009 03:22:03 GMT</pubDate>
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        <media:description type="plain">Here are my slides from tonight&amp;rsquo;s talk I gave at InfoCamp Seattle 2009.  This session format was short presentation followed by open discussion with the audience. It was a general high-level overview of customer experience and how it correlates to user experience, customer service, environmental design, product design and more.

With products and services quickly becoming commoditized, price differentiation is no longer a sustainable model.  Customers are demanding more from businesses.  Businesses that have increased their investment in the customer experience over the past three years report higher customer referral rates and greater customer satisfaction.  Customers turn into advocates.  Customer experience is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/holisticcustomerexperience-091010222210-phpapp02-thumbnail-2?1255231893&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; Here are my slides from tonight&amp;rsquo;s talk I gave at InfoCamp Seattle 2009.  This session format was short presentation followed by open discussion with the audience. It was a general high-level overview of customer experience and how it correlates to user experience, customer service, environmental design, product design and more.

With products and services quickly becoming commoditized, price differentiation is no longer a sustainable model.  Customers are demanding more from businesses.  Businesses that have increased their investment in the customer experience over the past three years report higher customer referral rates and greater customer satisfaction.  Customers turn into advocates.  Customer experience is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier.</media:text>
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      <title>Designing online customer experiences</title>
      <link>http://www.slideshare.net/RCM77/designing-online-customer-experiences</link>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/customerexperience01-090910174538-phpapp01-thumbnail-2?1252633534" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Framework for designing online customer experiences]]>
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      <pubDate>Thu, 10 Sep 2009 22:45:32 GMT</pubDate>
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    <item>
      <title>Experience Strategy - Rapid Session</title>
      <link>http://www.slideshare.net/stevebaty/experience-strategy-rapid-session</link>
      <description>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/experiencestrategy-rapidsession-090902072351-phpapp01-thumbnail-2?1252227201" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Short presentation outlining *a* working definition of experience strategy delivered to UX Australia attendees 26-28 August, 2009. Based on an article that appeared at johnnyholland.org in June 2009.]]>
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      <content:encoded>
        <![CDATA[<img src="http://cdn.slidesharecdn.com/experiencestrategy-rapidsession-090902072351-phpapp01-thumbnail-2?1252227201" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Short presentation outlining *a* working definition of experience strategy delivered to UX Australia attendees 26-28 August, 2009. Based on an article that appeared at johnnyholland.org in June 2009.]]>
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      <pubDate>Wed, 02 Sep 2009 12:23:34 GMT</pubDate>
      <guid>http://www.slideshare.net/stevebaty/experience-strategy-rapid-session</guid>
      <author>stevebaty@slideshare.net(stevebaty)</author>
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        <media:title>Experience Strategy - Rapid Session</media:title>
        <media:credit>stevebaty</media:credit>
        <media:description type="plain">Short presentation outlining *a* working definition of experience strategy delivered to UX Australia attendees 26-28 August, 2009. Based on an article that appeared at johnnyholland.org in June 2009.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/experiencestrategy-rapidsession-090902072351-phpapp01-thumbnail-2?1252227201&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; Short presentation outlining *a* working definition of experience strategy delivered to UX Australia attendees 26-28 August, 2009. Based on an article that appeared at johnnyholland.org in June 2009.</media:text>
        <media:keywords></media:keywords>
        <media:thumbnail height="90" url="http://cdn.slidesharecdn.com/experiencestrategy-rapidsession-090902072351-phpapp01-thumbnail-2?1252227201" width="120"/>
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        <![CDATA[<div style="width:425px;text-align:left" id="__ss_1941909"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/stevebaty/experience-strategy-rapid-session" title="Experience Strategy - Rapid Session">Experience Strategy - Rapid Session</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=experiencestrategy-rapidsession-090902072351-phpapp01&stripped_title=experience-strategy-rapid-session" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=experiencestrategy-rapidsession-090902072351-phpapp01&stripped_title=experience-strategy-rapid-session" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/stevebaty">Steve Baty</a>.</div></div>]]>
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    <item>
      <title>Social Business By Design</title>
      <link>http://www.slideshare.net/darmano/social-business-by-design</link>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/sofresh-090825092350-phpapp01-thumbnail-2?1254858311" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> from social media to social business, by design]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/sofresh-090825092350-phpapp01-thumbnail-2?1254858311" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> from social media to social business, by design]]>
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      <pubDate>Tue, 25 Aug 2009 14:23:38 GMT</pubDate>
      <guid>http://www.slideshare.net/darmano/social-business-by-design</guid>
      <author>darmano@slideshare.net(darmano)</author>
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        <media:title>Social Business By Design</media:title>
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      <title>an intro to meaningful experience design</title>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/xdsgnoutslides-090810135718-phpapp02-thumbnail-2?1249971280" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> an intro as to how to know what service or product to provide based on meaningful experiences.]]>
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      <pubDate>Mon, 10 Aug 2009 18:56:18 GMT</pubDate>
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        <media:description type="plain">an intro as to how to know what service or product to provide based on meaningful experiences.</media:description>
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      <title>Experiencability a Lextant + IDSA Webinar</title>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/experiencabilityv3-090701131812-phpapp01-thumbnail-2?1246879751" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Chris Rockwell of Lextant gives a IDSA webinar on Experiencability.]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/experiencabilityv3-090701131812-phpapp01-thumbnail-2?1246879751" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> Chris Rockwell of Lextant gives a IDSA webinar on Experiencability.]]>
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      <pubDate>Wed, 01 Jul 2009 18:17:58 GMT</pubDate>
      <guid>http://www.slideshare.net/koovus/experiencability-a-lextant-idsa-webinar</guid>
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        <media:thumbnail height="90" url="http://cdn.slidesharecdn.com/experiencabilityv3-090701131812-phpapp01-thumbnail-2?1246879751" width="120"/>
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      <title>Digital Media, Search &amp;amp; Mobile Planning - DNA09</title>
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Meeting the challenge of media platform fragmentation.

How do marketers meet the challenge of increasingly fragmented, diverse media platforms in a world where content still remains king?

How can you reach consumers, when should you be trying to reach them and through which channel? What does an integrated campaign look like in 2009?

What are the latest approaches to reaching consumers and why are they effective?

You will walk away with a series of simple lessons on what to do and what not to do, along with a series of ideas on how to reach consumers and encourage engagement.]]>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/groupmdna-090626013408-phpapp01-thumbnail-2?1245998430" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> A presentation given by Susan Zabeti and Claudia Sagripanti of Group M Australia, at Digital Now Australia (DNA09).

Meeting the challenge of media platform fragmentation.

How do marketers meet the challenge of increasingly fragmented, diverse media platforms in a world where content still remains king?

How can you reach consumers, when should you be trying to reach them and through which channel? What does an integrated campaign look like in 2009?

What are the latest approaches to reaching consumers and why are they effective?

You will walk away with a series of simple lessons on what to do and what not to do, along with a series of ideas on how to reach consumers and encourage engagement.]]>
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        <media:description type="plain">A presentation given by Susan Zabeti and Claudia Sagripanti of Group M Australia, at Digital Now Australia (DNA09).

Meeting the challenge of media platform fragmentation.

How do marketers meet the challenge of increasingly fragmented, diverse media platforms in a world where content still remains king?

How can you reach consumers, when should you be trying to reach them and through which channel? What does an integrated campaign look like in 2009?

What are the latest approaches to reaching consumers and why are they effective?

You will walk away with a series of simple lessons on what to do and what not to do, along with a series of ideas on how to reach consumers and encourage engagement.</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/groupmdna-090626013408-phpapp01-thumbnail-2?1245998430&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; A presentation given by Susan Zabeti and Claudia Sagripanti of Group M Australia, at Digital Now Australia (DNA09).

Meeting the challenge of media platform fragmentation.

How do marketers meet the challenge of increasingly fragmented, diverse media platforms in a world where content still remains king?

How can you reach consumers, when should you be trying to reach them and through which channel? What does an integrated campaign look like in 2009?

What are the latest approaches to reaching consumers and why are they effective?

You will walk away with a series of simple lessons on what to do and what not to do, along with a series of ideas on how to reach consumers and encourage engagement.</media:text>
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      <title>Meaningful Experiences UPA Conference</title>
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      <pubDate>Thu, 11 Jun 2009 06:34:40 GMT</pubDate>
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      <title>Library Skunk Works: User Experience Design for the 21st Century Library</title>
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        <media:description type="plain">Slides for a talk originally given at the Rhode Island Library Association annual conference, 5/29/2009</media:description>
        <media:text type="html">&lt;img src=&quot;http://cdn.slidesharecdn.com/rila2009ux-090528214748-phpapp02-thumbnail-2?1243703188&quot; alt =&quot;&quot; style=&quot;border:1px solid #C3E6D8;float:right;&quot; /&gt;&lt;br&gt; Slides for a talk originally given at the Rhode Island Library Association annual conference, 5/29/2009</media:text>
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      <title>BTPsessions Experience Framework</title>
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        <![CDATA[<img src="http://cdn.slidesharecdn.com/btpsessionsexperienceframework-090526085104-phpapp02-thumbnail-2?1243526063" alt ="" style="border:1px solid #C3E6D8;float:right;" /><br> the framework + some fat cases to introduce the first BTPsession on Experience on 26/5/08]]>
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      <title>XD with Flash Catalyst and Gumbo</title>
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Originally presented to the Online Marketing Association&rsquo;s 2009 Conference in San Diego CA, February 2009.

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Originally presented to the Online Marketing Association&rsquo;s 2009 Conference in San Diego CA, February 2009.

Also presented in shorter form at Big (D)esign 09 in Dallas TX, May 2009.]]>
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Originally presented to the Online Marketing Association&amp;rsquo;s 2009 Conference in San Diego CA, February 2009.

Also presented in shorter form at Big (D)esign 09 in Dallas TX, May 2009.</media:description>
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Originally presented to the Online Marketing Association&amp;rsquo;s 2009 Conference in San Diego CA, February 2009.

Also presented in shorter form at Big (D)esign 09 in Dallas TX, May 2009.</media:text>
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Anjali Kelkar, J. Alexa Curtis, Douglas Look, Douglas Wills, Taylor Lies, Alok Chandel
Geetha Gottumukkala
http://jalexacurtis.com/Site/Projects/3D780415-79F4-411F-A019-078EADC7311A_files/JAC_StrategicDesignResearch.pdf
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Anjali Kelkar, J. Alexa Curtis, Douglas Look, Douglas Wills, Taylor Lies, Alok Chandel
Geetha Gottumukkala
http://jalexacurtis.com/Site/Projects/3D780415-79F4-411F-A019-078EADC7311A_files/JAC_StrategicDesignResearch.pdf
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Anjali Kelkar, J. Alexa Curtis, Douglas Look, Douglas Wills, Taylor Lies, Alok Chandel
Geetha Gottumukkala
http://jalexacurtis.com/Site/Projects/3D780415-79F4-411F-A019-078EADC7311A_files/JAC_StrategicDesignResearch.pdf
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Anjali Kelkar, J. Alexa Curtis, Douglas Look, Douglas Wills, Taylor Lies, Alok Chandel
Geetha Gottumukkala
http://jalexacurtis.com/Site/Projects/3D780415-79F4-411F-A019-078EADC7311A_files/JAC_StrategicDesignResearch.pdf
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