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Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
Innovation Team Plan
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Innovation Team Plan

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Why New R&D Team …

Why New R&D Team
Vision, Strategy, Objective
Road Map/Process/Methodology - Stage-Gate NPD Framework
What is Stage-gateTM
Why Stage-Gate
Performance Measurement
Stage-Gate Examples
Ideas lineup – Starting Point

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  • Who has experience with these systems? Examples?
  • Transcript

    1. R&D Team Plan 2009/Oct/11
    2. 1 Contents <ul><li>Why New R&D Team </li></ul><ul><li>Vision, Strategy, Objective </li></ul><ul><li>Road Map/Process/Methodology - Stage-Gate NPD Framework </li></ul><ul><ul><li>What is Stage-gate TM </li></ul></ul><ul><ul><li>Why Stage-Gate </li></ul></ul><ul><ul><li>Performance Measurement </li></ul></ul><ul><ul><li>Stage-Gate Examples </li></ul></ul><ul><li>Ideas lineup – Starting Point </li></ul>
    3. 1 Why this new R&D Team <ul><li>Growth – Shareholder Demands </li></ul><ul><li>Changing Needs </li></ul><ul><li>Competitive Reaction </li></ul><ul><li>New R&D/Technology </li></ul><ul><li>Macro environmental Constraints – Recession, Saturation in tradition application development </li></ul>
    4. 2 Vision, Strategy & Objective <ul><li>Vision: Open Source, economy class, enterprise solution team </li></ul><ul><li>Strategy: 30% resource in R&D, Innovation and New product development (NPD) </li></ul><ul><li>Objective: </li></ul><ul><ul><li>Create Strategic Infrastructure </li></ul></ul><ul><ul><li>Re-Usability – Code Asset management. </li></ul></ul><ul><ul><li>Component, Plug-in Dev </li></ul></ul>
    5. What is Stage-Gate? Deliverables Schedules Issues Resources Toolbox Stage-Gate Process
    6. What is Stage-Gate? Decision Point Reviews Structured Business Process <ul><li>Define strategic direction of product development efforts </li></ul><ul><li>Effective resource allocation across products </li></ul><ul><li>Management of the product development “pipeline” </li></ul>Management Approval Team <ul><li>Roadmap for all projects </li></ul><ul><li>Consistent terminology </li></ul><ul><li>Inter-functional linkages </li></ul><ul><li>Deliverable templates </li></ul><ul><li>Small, cross-functional teams representing the entire project </li></ul><ul><li>Effective communication and coordination </li></ul><ul><li>Project focus with clear responsibility and authority </li></ul>Core Teams <ul><li>Milestone driven </li></ul><ul><li>Business perspective </li></ul><ul><li>Phase by Phase guidance </li></ul><ul><li>Core Team empowerment </li></ul>1 2 3 4 Chair Lead Ideas Projects proposed Projects executed Mediocre Products, Discontinued Products, Flops Successful Products Projects canceled
    7. What is Stage-Gate? /Or Phases /Or Decision Point Task Owner View Management View
    8. A Generic Stage-Gate New Product Development Process Idea PIR Stage 1 Stage 3 Stage 2 Stage 4 Stage 5 Gate 1 Gate 2 Gate 3 Gate 4 Gate 5 Ideation Initial Screen Preliminary Investigation Detailed Investigation (Build Business Case) Second Screen Decision on Business Case Development Post development Review Pre commercialization Business Analysis Post implementation Review Testing and Validation Full Production and Market Launch
    9. Product, Development and Review Process Stage Gate Product and Technology Development and Review Process
    10. Stage Gate Product and Technology Development and Review Process <ul><li>Stage Gate Technology Review Process: </li></ul><ul><li>What problem are we trying to solve? </li></ul><ul><li>How to design a stage gate review process. OK, I believe it’s good for me, But how do I actually DO it? </li></ul>
    11. Stage Gate Product and Technology Development and Review Process Stage Gate Concept is Quite Simple… 1. Break product development into stages, 2. Put “Stage Gate Review” decision blocks in the process flow… G 1 A 1 A 2 A 3 G 2 I 1 I 2 O 2 O 1 Stage Gate Development Process Stage Gate Review Process
    12. Stage Gate Product and Technology Development and Review Process All Gates work the same way… At the end of each development stage, you hold a stage gate review to determine if you should: - Go to the next stage, - Remain in the current stage, - Put the project on hold, - Kill the project. Continue A A Redirect Kill Hold G
    13. Stage Gate Product and Technology Development and Review Process <ul><li>The Devil is in the Details: </li></ul><ul><ul><li>1. Design/Structure </li></ul></ul><ul><ul><ul><li>Example of structure. </li></ul></ul></ul><ul><ul><li>2. Execution </li></ul></ul><ul><ul><ul><li>How do you perform a gate review? </li></ul></ul></ul><ul><ul><li>3. Culture </li></ul></ul><ul><ul><ul><li>How do you actually make it work?! </li></ul></ul></ul>
    14. Stage Gate Product and Technology Development and Review Process <ul><li>2. Stage Gate Review Execution: </li></ul><ul><li>Review is usually a meeting. So - </li></ul><ul><ul><li>What is the actual purpose of the meeting? </li></ul></ul><ul><ul><li>How are decisions arrived at? </li></ul></ul><ul><ul><li>Who should attend the meeting? </li></ul></ul><ul><ul><li>How is the meeting conducted ? </li></ul></ul>Continue A A Redirect Kill Hold G This is what your “ final ” project presentation could look like next year.
    15. Stage Gate Product and Technology Development and Review Process <ul><li>Purpose of Stage Gate Review Meeting : </li></ul><ul><li>Stage gate reviews… </li></ul><ul><ul><li>Are business decision meetings </li></ul></ul><ul><ul><ul><li>Are not project reviews </li></ul></ul></ul><ul><ul><ul><ul><li>Are not design reviews </li></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Are not performance reviews </li></ul></ul></ul></ul></ul><ul><li>A key advantage of a well-deigned and well-executed stage gate process is that it makes the engineer/technologists an integral contributor to business decisions. </li></ul><ul><li>This is absolutely essential in technology-driven businesses. </li></ul>About picking the projects that will have the biggest impact on your business
    16. Stage Gate Product and Technology Development and Review Process <ul><li>Purpose of Gate Review Meeting: </li></ul><ul><li>Picking “winner” projects and killing “losers”. </li></ul><ul><li>For “winners”, this is about: </li></ul><ul><ul><li>Making an investment decision (where to put money), </li></ul></ul><ul><ul><li>Allocating and committing resources (where to put people), </li></ul></ul><ul><ul><li>Assessing potential of project (all info needed to make good decision), not quality of project or product, </li></ul></ul><ul><ul><li>Assessing risk of project (but “winner” may be high or low). </li></ul></ul>
    17. Stage Gate Product and Technology Development and Review Process OK, but how do we decide what the decision will be? - Continue? - Redirect? - Hold? - Kill? Well, let’s look inside of a gate… Continue A A Redirect Kill Hold G
    18. Stage Gate Product and Technology Development and Review Process Gate Decision Elements: Does this project make business sense: ~ Strategically? ~ Financially? ~ Technically? Has the team completed all the activities and deliverables in a quality fashion? What is the impact relative to other projects? Are people and money available? Is this a “good” project? All information needed? Yes No Kill Hold Continue Re-Direct What is its priority? Yes High No Low
    19. Stage Gate Product and Technology Development and Review Process <ul><li>The general idea here is to make the decision as </li></ul><ul><ul><li>- Systematic - Automatic - Robot-like </li></ul></ul><ul><li>As possible. </li></ul><ul><li>You want an objective process that drives opinion and conjecture out of the process. </li></ul><ul><li>Anybody/everybody in the organization comes to the same decision. </li></ul>Pet Projects
    20. Stage Gate Product and Technology Development and Review Process Who Should Attend the Review? R = Recommend V = Vote * = “Paying” means providing money and/or people Note: a particular individual may play more than one role. Stage Gate Review Executors (R): Running the current project Experts (R): Validating project deliverables Customers (V): Receiving next project outputs Suppliers (V): Asking for next project Investors (V): Paying* for next project
    21. Stage Gate Product and Technology Development and Review Process Who Will Attend YOUR Review? Stage Gate Review Executors (R): Running the current project Experts (R): Validating project deliverables Customers (V): Receiving next project outputs Suppliers (V): Asking for next project Investors (V): Paying* for next project
    22. Stage Gate Product and Technology Development and Review Process <ul><li>Typical Stage Gate Review Agenda: </li></ul><ul><li>20 min. Executor presentation and recommendation – All participants – Silent listening to presentation No discussion, but clarifying questions allowed. </li></ul><ul><li>15 min. General discussion – All participants – Led by non-voting facilitator. </li></ul><ul><li>15 min. Voter deliberation – Typically voters only – Led by facilitator. </li></ul><ul><li>10 min. Tem briefing on decision and action items – All participants – Led by facilitator. </li></ul><ul><li>1 hour Yes, this can, and must, be met – for $10K projects and $1M projects! </li></ul>
    23. Stage Gate Product and Technology Development and Review Process <ul><li>Gatekeeper Rules of Order </li></ul><ul><li>“ Gatekeepers” are the voters at the stage gate review meeting. </li></ul><ul><li>If gate review meetings degenerate to vicious attacks by gatekeepers on project teams – Then before long you won’t have any new projects. </li></ul><ul><li>To avoid having this happen, gatekeeper rules of order need to be established and enforced (by review meeting facilitator). </li></ul>Here are some rules…
    24. Stage Gate Product and Technology Development and Review Process <ul><li>Gatekeeper Rules of Order – Part 1 </li></ul><ul><li>Gatekeepers must attend in-person or virtually, or your vote defaults to “Continue”. A proxy may be designated. </li></ul><ul><li>Gatekeepers must review team presentation before the meeting. </li></ul><ul><li>Serious concerns must be communicated to teams before the meeting. No “surprise attacks” allowed. </li></ul><ul><li>No “cross-examination” allowed during team presentations. </li></ul><ul><li>Gatekeepers cannot require and/or base decisions on information outside of the scope of the stage being reviewed. </li></ul>
    25. Stage Gate Product and Technology Development and Review Process <ul><li>Gatekeeper Rules of Order </li></ul><ul><li>Decisions must be made in accordance with the criteria for the gate, not on gatekeepers opinion. </li></ul><ul><li>Final vote must be unanimous . Gatekeepers must be wiling to negotiate with other gatekeepers. </li></ul><ul><li>You can “Hold” a project, but you can’t “Hold” a decision . </li></ul><ul><li>“ Continue” decision means that money and resources are committed ! </li></ul>
    26. Stage Gate Product and Technology Development and Review Process <ul><li>You spent half your budget on projects that you killed . </li></ul><ul><li>Actually, this would happen anyway (or worse). </li></ul><ul><li>But here you plan for this right up front. </li></ul><ul><li>That takes significant managerial courage. </li></ul>Reality 1 $10M ~$5M Stage Projects Killed Cost Per Total Cost Cost of Killed A 60 45 $50K $3M $2.25M B 15 11 $200K $3M $2.20M C 4 1 $1M $4M $1M
    27. Stage Gate Product and Technology Development and Review Process Reality 6 <ul><li>Bottom Line… </li></ul><ul><li>The vast majority of projects will be killed. </li></ul><ul><li>People will see this as: </li></ul><ul><ul><li>Personal failure, </li></ul></ul><ul><ul><li>Disruptive and unsatisfying - Constantly starting new projects – never “finishing” anything. </li></ul></ul><ul><ul><li>Threat at performance review time – What am I being judged on? What is “success”? What is “excellence”? </li></ul></ul><ul><ul><li>Threat to job security – Constantly killing projects implies an insecure position. </li></ul></ul><ul><li>This is the ultimate cultural challenge of Stage Gate </li></ul>What grade would YOU expect for a killed project?
    28. Why Use Stage-Gate? <ul><li>Provides NPD Strategic Infrastructure </li></ul><ul><li>Organizes Decision-Making </li></ul><ul><li>Provides Consistent Metrics </li></ul><ul><li>Facilitates Cross-Functional Communication </li></ul><ul><li>Contains and Controls Risks (time & money) </li></ul>
    29. Performance Measurement <ul><li>Measuring the Stage-Gate </li></ul><ul><ul><li>Time to market (Development Cycle Time) </li></ul></ul><ul><ul><li>Time to profit (Break Even Time) </li></ul></ul><ul><ul><li>New product commercialization rate </li></ul></ul><ul><ul><li>Time lag between successive product launches </li></ul></ul><ul><ul><li>Average number of new products released per FTE </li></ul></ul><ul><ul><li>Number of products or projects in each stage </li></ul></ul><ul><ul><li>Percent of product or project candidates accepted/rejected </li></ul></ul><ul><ul><li>Number of total products or projects currently sponsored </li></ul></ul><ul><ul><li>Percent of product or project resources in gate process </li></ul></ul><ul><ul><li>Number of cycles or repeat gate reviews </li></ul></ul>
    30. Critical Success Factors <ul><li>Resource Availability </li></ul><ul><ul><li>Allocate 2 full time resource </li></ul></ul><ul><li>Knowledge Management System </li></ul><ul><ul><li>Team Blog & ITIL </li></ul></ul><ul><li>Risk Management System </li></ul><ul><ul><li>CMMI QMS Process </li></ul></ul><ul><li>Project Management Methodology </li></ul><ul><ul><li>Agile Product Development </li></ul></ul>
    31. Ideas Lineup – The Starting Point Google Map API integration 18 Portal Development for Agro segment, Helth & fitness, New tech, Sports, Localize SMS Students & Job (Top 5 Category/Growth rate) 17 Agile Software Development Process - Initiation 16 The Stage – Gate approach - R&D Process Implementation 15 User Experience Design - Articture/framework , tools, Util. etc. 14 Knowledge Base Blog & IT Infrastructure Library ITIL 13 Online surveys application 12 The Balanced Scorecard 11 Project Management tool - open source 10 OpenSocial - Google open source social media apps 9 Service Delivery Platform (SDP) - Server Establishment 8 Revenue sharing business model of MVAS 7 Viral tools:MMS greeting cards, send-a-friend mechanisms, etc. 6 Mobile CRM 5 Mobile Installable Application, tools, utilities, Mobile goodies 4 LBS-based Mobile Marketing 3 Mobile Marketing - SMS, Voice, WAP 2 mPoint - Mobile portal for Contests, Game, Downloads, community, helpdesk, loyalty program, Nearest Dealer's location, surveys , eLearning, what's new etc. and many more upcoming trends in mobile users (3G & 4G)   Send SMS and download theme, wallpaper, ringtone etc.   Localize SMS & Localize content on mobile web   2 way SMS integration with Web Lead Management   Enterprise Mobile Value Added Services (Mobile VAS) 1

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