An Evaluation Matrix
Urn Building Training Module
Summary Report & Application
Rebecca S. Dunmyer
Dr. Stephen Bronack
• This training module was developed
to introduce students to the basic
concepts, tools, materials, and a
demonstration of the urn building
– Standardized work process for the
construction of solid oak urns.
To standardize & simplify the urn building process
Increase overall production & increase profit
**Cost savings directly effects company profit**
• Research into the company’s operational and financial records.
– A comparison of data previous to the training implementation and the data that has
been collected since the implementation.
• An evaluation like this is a logical option for small companies.
• Data collected prior to the training was compared to the post-training
state of scrap/damaged materials, daily production numbers, and written
Clarity of the training itself
• The company was able to determine the exact amounts for production
costs, losses, profits, cost-savings opportunities, performance
• Worth was determined by comparing the cost of the training module
implementation and the amount of money saved due to the
• The training greatly improved production numbers (through performance
improvement) and increase profits (through scrap reduction and increased
numbers for daily production).
Other Resources Total Task
Evaluation Question Tasks Personnel Involved and Estimated Costs
A ) Give the employees a test based on performance
objectives (contained in the training module materials) * Each employee will be testing for a one time,
30 minute window. $320.00
** Test must be administered before & after training to * A quiet room to
Did this exercise improve before &
determine the most accurate result. * *Minimal effect on production** $165.00
serve as the
employee performance? once after testing area.
* 16 hrs of clerical time @ $20/hr
B) Scrap and lost time data should be gathered & $485.00
reviewed. * 3hrs decision maker time @ $55/hr
C) Record the results for review at a later time.
* Human resources & accounting personnel
employees should devote their time for this
C) Research & evaluate training effect on scrap, evaluation $240.00
production rates, etc.
Did this implementation bring ***(Data preparation)*** $1,600.00
forth any cost savings B) Perform a cost & savings analysis for the company to
* 12 hrs of clerical time @ $20/hr
reflect the time after implementation.
* 10 hrs managerial assistance from a total of $2,008.00
D) Review results & prepare data for decision makers.
5 managers @ $32/hr
* 8 hrs accounting assistance @ $21/hr
* Each employee will be testing for a one time,
15 minute window. $100
* Volunteers to
E) Develop a simple employee satisfaction survey.
How did the learners rate their 1-2 work ** Minimal effect on production** distribute & collect $32.00
overall training experience? days
F) Administer the survey to each employee surveys.
* 5 hrs of clerical time @ $20/hr $132.00
* 1 hr of managerial assistance @ $32/hr
* Operations personnel employees should
G) Perform an analysis to determine whether or not
devote their time for this evaluation $160.00
production numbers increased after the implementation of
Were goals met after 1 week from * Site conference
the training program. $4,800.00
implementation? start to finish room
* 8 hrs of clerical time @ $20/hr
H) Determine whether or not any increase in production $4,960.00
was correlated with the new training or not. * 30 hrs time of 5 managers @ $32/hr
I) Stakeholder evaluation of the cost savings analysis, $240.00
* Staff/management level employees only * Conference
research, performance improvement, and surveys to should devote their time for this evaluation $2,750.00
room or offsite
determine the program worth.
To what extent did the exercise ***(Data preparation)*** meeting location $150.00
1 work day
serve its intended purpose? **Worth usually based on profit increases, cost savings
* 12 hrs of clerical time @ $20/hr * Rent for location $3,140.00
vs. product implementation cost (of the training module
* 10 hrs time of 5 decision makers @ $55/hr
Post Training Expectations
**Given the information in the handouts,
the employee should be able to
produce 20 solid oak urns in 8 working
**Given the information in the handouts
and by using the allotted tools, the
employee should be able to correctly
assemble 90% (18 urns) of the
completed lot so that it does not
require and reworking or touch ups.**
Goal: 20 urns in an 8 hr work day, 18 of
which pass inspection on the first try.
Finished urn profit: $275.00 (per unit @ a retail price of $300.00)
Estimated cost of building material: $25.00 (per urn unit)
– (1) 1X6”X6’ Oak board
– (1) 1X10”X12”
– Wood glue
– 1 inch nails
– (1) sheet of 80 grit sand paper
– (1) sheet of 180 grit sand paper
– Wood stain of choice
– Paste wax finish
– Cloth rags
– (2) 1” Phillip’s head screws
– Wood putty
– Tack cloth
Other cost (lost time, scrap, etc): $250.00 (per 40 hr work week)
Reduced scrap & lost time: 90% reduction falls at $225.00 (per 40 hr
work week) X 52 = $11,700.00 saved per year.
Daily production total achieved (pre training): 9 urns in an 8 hr work
– $309, 375.00 - $11,700.00 = $297,675.00 (yearly profit)
Daily production total achieved (post training): 22 urns in an 8 hr
– $314,600.00 + $11,700.00=$326,300 (yearly profit)
Total cost savings: $28,625.00
Total training costs: $350.00 (including trainer fees)
Training evaluation costs: $10,725.00