Using Social Media with Learners and
Understanding e-Safety
Joan Walker
Advisor: Curriculum & Deputy Manager
Shelaine Doug...
Using Social Media with Learners
Using the
Cloud
Shelaine Douglas
JISC RSC Scotland
support@rsc-sw-scotland.ac.uk
Which Social MediaTools do you use ?
Social Media 3
Using the CollaborateText tool : Double click on the ‘A’ and
you can s...
What is Social Media?
»Changed the way we use the internet
› We were passive consumers
› Now able to contribute / comment ...
Snapshot of current uses
»Academic Staff Responses
› Most - Social Media enhances the quality of the Learning
Experience a...
Snapshot of current uses
»Lagging behind –Facebook; Blogs;Wikis;Twitter
› Facebook – divided opinions
› e-Safety
Social Me...
Which Social MediaTools do you use with your learners?
Social Media 7
Using the CollaborateText tool : Double click on the...
How are you using Social MediaTools?
Social Media 8
Please share your current uses of Social Media in Learning andTeaching...
Pedagogical Considerations?
Social Media 9
Modernising Learning
»Complementing existing pedagogy
› Social Constructivism –...
• Blogger / Wordpress / Elgg /
Typepad
• Twitter / Plurk
Blogs / Micro Blogs
•Wikipedia
•Wikispaces /Wetpaint
WIKIs
• Scoo...
Title of presentation 00/00/2013 11
Blogs
• Online journal - chronological posts - searchable
• Commenting facility
• Medi...
Social Media 12
Microblogs
• Post small pieces of digital content (max no. of
characters)
• Posts followed (by friends, co...
Title of presentation 00/00/2013 13
WIKIs
• Website which can be edited collaboratively
• A range of media can be incorpor...
Title of presentation 00/00/2013 14
Social Bookmarking / Digital Curation
• Enables storing, organising & sharing favourit...
Title of presentation 00/00/2013 15
Social Networking
• Users create a profile and make it available to “friends”
• A netw...
Social Media 16
FACEBOOK
Social network
Make connections
Share information/interests
Strengthen student teacher relationsh...
Social Media 17
Benefits
Social Media applications are easy to use and and can be easily accessed
online using a browser
M...
Things to Consider
Older people are not familiar with social software services to the same extent
& lack web2.0 skills and...
image from Flickr by opensourceway licensed through cc
Your future use of Social MediaTools?
Social Media 20
Please share your thoughts on how you will use Social Media in futur...
04/06/2014 e-Safety & e-Safeguarding
Joan Walker
JISC RSC Scotland
support@rsc-sw-scotland.ac.uk
Session Outline
» A general overview of eSafety &
eSafeguarding issues
» Dealing with the practical
» Processes and proced...
e-Safety & e-Safeguarding 23
Content
»Pornography and
sexually inappropriate
content
»Harmful and
inappropriate material
e-Safety & e-Safeguarding 24
U...
e-Safety & e-Safeguarding 25
A. Escalate to the service provider and/or the authorities
[phone company, ISP, CEOP, Police]...
e-Safety & e-Safeguarding 26
Jane is doing some research for her travel & tourism
project onThailand in the learning resou...
Contact
e-Safety & e-Safeguarding 27
Click Clever, Click Safe
Keep your
personal stuff
private and think
about what you
sa...
e-Safety & e-Safeguarding 28
Alex is using the internet in the open learning area, he is
thinking about signing up to a ne...
e-Safety & e-Safeguarding 29
A student in her early twenties mentions that they have
been talking with someone online and ...
e-Safety & e-Safeguarding 30
https://www.youtube.com/watch?v=ThxmgXMBpoM
Conduct
»Inappropriate posting
of personal data
»Cyberbullying
»Incitement to racial
hatred / Radicalisation
e-Safety & e-...
e-Safety & e-Safeguarding 32
Kirsten a mature student with barriers to learning has
been sent a text message to her mobile...
e-Safety & e-Safeguarding 33
A student has posted some unpleasant things about a
member of staff on their college Blog. Ot...
Commerce
»Identity theft
»Phishing
»Malware / Spyware / Adware
»Viruses / Worms /Trojens
»Inappropriate Advertising
»Spam
...
e-Safety & e-Safeguarding 35
http://www.bbc.co.uk/learningzone/clips/5594.html
e-Safety & e-Safeguarding 36
Student Georgia has a new bank account; she has a visa
electron card and can use cash points....
Social Media
»Blogs
»Micro Blogs
»WIKIs
»Social Networking
»Media Sharing
e-Safety & e-Safeguarding 37
Work Smart / Work S...
e-Safety & e-Safeguarding 38
http://www.worksmart.org.uk/nsfw/quiz.php?s=4
Facebook - why use it?
» It is fast becoming the preferred method
of communication
» It is accessible from any internet en...
Drawbacks
» Learners / staff could be subject to inappropriate
behaviours
» Blurring private / personal both for learners ...
41
Reviewing your privacy settings
42
Case studies & briefings
http://www.rsc-scotland.org/?tag=facebook
43
eSafety & Facebook
Carry out a risk assessment for Facebook usage
Establish an AUP for Facebook usage
Establish a clear...
e-Safety & e-Safeguarding 44
Debbie’s friend has set up a page on Facebook but is
unaware of the options for changing priv...
People
»Have a nominated e-safety coordinator
»Raise awareness by holding workshops and events
»Include in student / staff...
Jisc RSC Scotland Support
»Briefing presentation/ webinar
»Face to Face workshop
»Online Moodle module
»Local Case studies...
»Jisc RSC Scotland Web Resources
http://www.scoop.it/t/e-safety-e-safeguarding
»Jisc RSC Scotland – Case Studies
http://ww...
04/06/2014 e-Safety & e-Safeguarding
Joan Walker
JISC RSC Scotland
support@rsc-sw-scotland.ac.uk
Please take a couple of m...
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Understanding Social Media and eSafety - Moray College UHI

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  • popular social media tool is YouTube (used by 62% of academic staff),
  • Red – red because it is a breach of copyright law. Raising awareness of copyright law and the licenses that are in place would be a reasonable response as well as providing training on how and where to find good copyright free or copyright cleared images.
  • Category - Amber – Although contravening the AUP this is not deliberate and it would seem harsh to suspend network use as it happened in the course of legitimate course work. Jane may need reassured that she has not contravened the AUP on purpose. It may be wise to see if there are sites that can be easily blocked for certain keywords although it’s difficult to anticipate all possibilities. Institutional response may vary depending on Jane’s age.
  • Green - Providing he is aware of the importance of understanding, review and setting his privacy options this is OK. There should be advice available on the risks of using social networking sites in the LRC. Links to “Staying safe online” or “click clever, click safe campaign” might be a way of doing that.
  • Green – Providing he is aware of the risks and tells someone she trusts at least what arrangements have been made – perhaps suggesting someone accompanies him in the first instance would be sensible.
    This would become amber or even red if the person involved is under 18
  • Red - There should be anti-bullying (or similar) and child protection policies in place. The Further and Higher Education Act 1992/2005 provides legislation covering vulnerable adults and education institutions have a duty to protect vulnerable adults from all forms of abuse, harm & exploitation. There should be robust procedures in place to deal and investigate an incident of this type and a designated individual with responsibilities for this in place. If not dealt with properly this could escalate with authorities becoming involved.
  • Red – contravening the AUP / posting should be taken down / use of network suspended. There maybe different response if done on a personal blog and might possibly result in a civil law suit depending on the content
  • Red – this could be considered a criminal offence - Authorities e.g. police or service provider should be alerted. No Financial institution in the UK will ever ask for this kind of information by email. Raise awareness of bogus websites that appear to represent reputable company
  • Green – Debbie should ask her friend to remove the pictures or ensure in future she asks permission. She should tell her friend about the importance of understanding, review and setting privacy options. There should be advice available on the risks of using social networking sites around the institution. Links to “Staying safe online” or “click clever, click safe campaign” might be a way of doing that.
  • Understanding Social Media and eSafety - Moray College UHI

    1. 1. Using Social Media with Learners and Understanding e-Safety Joan Walker Advisor: Curriculum & Deputy Manager Shelaine Douglas Advisor: Curriculum Support #smMoray @RSCScotland @shelained @joanwalker65 04/06/2014
    2. 2. Using Social Media with Learners Using the Cloud Shelaine Douglas JISC RSC Scotland support@rsc-sw-scotland.ac.uk
    3. 3. Which Social MediaTools do you use ? Social Media 3 Using the CollaborateText tool : Double click on the ‘A’ and you can select a colour too SD SD
    4. 4. What is Social Media? »Changed the way we use the internet › We were passive consumers › Now able to contribute / comment without specialist web skills › Knowledge and data sharing › Publish in real-time »Assumes people are always online › PC/laptop/handheld devices »Web-based / Browser reliant »Easy to use Social Media 4 http://www.jiscinfonet.ac.uk/infokits/social-software/index_html
    5. 5. Snapshot of current uses »Academic Staff Responses › Most - Social Media enhances the quality of the Learning Experience and agree students are at ease using it › Some – Consider Social Media to be a distraction »Most popular tool –YouTube › Confident to use to sign post learners to subject specific content Social Media 5 ETNA 2012 Key Findings Report Social Space Academic Environment
    6. 6. Snapshot of current uses »Lagging behind –Facebook; Blogs;Wikis;Twitter › Facebook – divided opinions › e-Safety Social Media 6 ETNA 2012 Key Findings Report Learners actively use it. Good to use popular tool for learning Uneasiness around using personal/non-college tools with learners
    7. 7. Which Social MediaTools do you use with your learners? Social Media 7 Using the CollaborateText tool : Double click on the ‘A’ and you can select a colour too
    8. 8. How are you using Social MediaTools? Social Media 8 Please share your current uses of Social Media in Learning andTeaching www.padlet.com/wall/social_media1
    9. 9. Pedagogical Considerations? Social Media 9 Modernising Learning »Complementing existing pedagogy › Social Constructivism –Vygotsky »Evolving Pedagogy › Connectivisim – Siemens »Meeting learners expectations › People expect to be able to work & learn wherever and whenever they want › Use own technologies along with institutional tool
    10. 10. • Blogger / Wordpress / Elgg / Typepad • Twitter / Plurk Blogs / Micro Blogs •Wikipedia •Wikispaces /Wetpaint WIKIs • Scoop.it /Tumbler / Delicious / Diigo/ Digg / CiteUlike / Stumbleupon Social Bookmarking/Digital Curation • Facebook / LinkedIn / Bebo / NingSocial Networking Types of Applications Social Media
    11. 11. Title of presentation 00/00/2013 11 Blogs • Online journal - chronological posts - searchable • Commenting facility • Media can be easily incorporated (e.g. video or images) • Excellent tool to encourage reflection • Records distance travelled • A good tool for building up evidence http://tinyurl.com/rsc-sm-blog
    12. 12. Social Media 12 Microblogs • Post small pieces of digital content (max no. of characters) • Posts followed (by friends, colleagues, students) • Instant publication with few restrictions • Portable tool which feels organic and spontaneous • Good collaboration and information sharing tool • Can encourage reflection, peer review with the potential to enrich learning experiences
    13. 13. Title of presentation 00/00/2013 13 WIKIs • Website which can be edited collaboratively • A range of media can be incorporated (text, video, images, hyperlinks) • All editing is recorded and easy to revert to the previous version of the wiki • Good for group activities as changes can be documented and thought processes recorded
    14. 14. Title of presentation 00/00/2013 14 Social Bookmarking / Digital Curation • Enables storing, organising & sharing favourite websites • Meaningful keywords added so collections are searchable • Bookmarks can be shared with students or colleagues • Sets of resources can be presented in visually stimulating ways Images from www.scoopit.com http://tinyurl.com/video-scoopit
    15. 15. Title of presentation 00/00/2013 15 Social Networking • Users create a profile and make it available to “friends” • A network of contacts is built-up • Tools include blog, photo & video upload, IM & chat • Now being used more than email
    16. 16. Social Media 16 FACEBOOK Social network Make connections Share information/interests Strengthen student teacher relationships Useful for collaboration Group tools Notification Discussion Polling File sharing 101Ways you should be using Facebook in the classroom http://tinyurl.com/facebook-100classroom/ http://tinyurl.com/facebook-update-guide Always updated guide to Facebook privacy http://www.rsc-scotland.org/?p=2163
    17. 17. Social Media 17 Benefits Social Media applications are easy to use and and can be easily accessed online using a browser Modernises the curriculum with many already being used by young people - Can communicate with students outside class time Increases choice and the scope for personalisation & learner autonomy Improves possibilities for deeper & reflective learning Supports collaboration & communication (tutor to student & student to student) Largely free or very inexpensive & inherently scalable
    18. 18. Things to Consider Older people are not familiar with social software services to the same extent & lack web2.0 skills and attitudes Learners & staff may not find mixing social and academic spaces desirable Start with one tool and add others later –Think quality not quantity Awarding Bodies require to have confidence in systems - Rubrics for assessing work that use social software tools require to be developed Use tools to collaborate and communicate with colleagues Social Media
    19. 19. image from Flickr by opensourceway licensed through cc
    20. 20. Your future use of Social MediaTools? Social Media 20 Please share your thoughts on how you will use Social Media in future Learning andTeaching www.padlet.com/wall/social_media2
    21. 21. 04/06/2014 e-Safety & e-Safeguarding Joan Walker JISC RSC Scotland support@rsc-sw-scotland.ac.uk
    22. 22. Session Outline » A general overview of eSafety & eSafeguarding issues » Dealing with the practical » Processes and procedures » Working with FaceBook » Finding out more e-Safety & e-Safeguarding 22 Today’s objectives
    23. 23. e-Safety & e-Safeguarding 23
    24. 24. Content »Pornography and sexually inappropriate content »Harmful and inappropriate material e-Safety & e-Safeguarding 24 Unsuitable Illegal »Criminally obscene content »Copyright or Plagiarised material
    25. 25. e-Safety & e-Safeguarding 25 A. Escalate to the service provider and/or the authorities [phone company, ISP, CEOP, Police] B. Encourage safe Support the person; they should stop the activity, or take no further action. C. No or little danger. The activity is one that can continue with proper training. You have been shown how to right click and save pictures for use in your teaching materials.
    26. 26. e-Safety & e-Safeguarding 26 Jane is doing some research for her travel & tourism project onThailand in the learning resources center. By accident she comes across some images that make her feel uncomfortable and embarrassed. A. Escalate to the service provider and/or the authorities [phone company, ISP, CEOP, Police] B. Encourage safe Support the person; they should stop the activity, or take no further action. C. No or little danger. The activity is one that can continue with proper training.
    27. 27. Contact e-Safety & e-Safeguarding 27 Click Clever, Click Safe Keep your personal stuff private and think about what you say and do online. Block people who send nasty messages and don't open unknown links and attachments Flag up with someone you trust if anything upsets you or if someone asks to meet you offline.
    28. 28. e-Safety & e-Safeguarding 28 Alex is using the internet in the open learning area, he is thinking about signing up to a new site where he can post pictures and talk to others.To sign up he has to enter his personal information for his profile but is unsure about doing this. A. Escalate to the service provider and/or the authorities [phone company, ISP, CEOP, Police] B. Encourage safe Support the person; they should stop the activity, or take no further action. C. No or little danger. The activity is one that can continue with proper training.
    29. 29. e-Safety & e-Safeguarding 29 A student in her early twenties mentions that they have been talking with someone online and they are getting on really well and have loads in common.They have sent a photo and a meeting has been suggested. A. Escalate to the service provider and/or the authorities [phone company, ISP, CEOP, Police] B. Encourage safe Support the person; they should stop the activity, or take no further action. C. No or little danger. The activity is one that can continue with proper training.
    30. 30. e-Safety & e-Safeguarding 30 https://www.youtube.com/watch?v=ThxmgXMBpoM
    31. 31. Conduct »Inappropriate posting of personal data »Cyberbullying »Incitement to racial hatred / Radicalisation e-Safety & e-Safeguarding 31 Deliberate Accidental »Breaches of commercial confidentiality »Libelous materials »Bringing the organisation into disrepute
    32. 32. e-Safety & e-Safeguarding 32 Kirsten a mature student with barriers to learning has been sent a text message to her mobile. It says…. “We h8 u.We r going 2 gt u l8r” A. Escalate to the service provider and/or the authorities [phone company, ISP, CEOP, Police] B. Encourage safe Support the person; they should stop the activity, or take no further action. C. No or little danger. The activity is one that can continue with proper training.
    33. 33. e-Safety & e-Safeguarding 33 A student has posted some unpleasant things about a member of staff on their college Blog. Other students are now talking about it. A. Escalate to the service provider and/or the authorities [phone company, ISP, CEOP, Police] B. Encourage safe Support the person; they should stop the activity, or take no further action. C. No or little danger. The activity is one that can continue with proper training.
    34. 34. Commerce »Identity theft »Phishing »Malware / Spyware / Adware »Viruses / Worms /Trojens »Inappropriate Advertising »Spam e-Safety & e-Safeguarding 34
    35. 35. e-Safety & e-Safeguarding 35 http://www.bbc.co.uk/learningzone/clips/5594.html
    36. 36. e-Safety & e-Safeguarding 36 Student Georgia has a new bank account; she has a visa electron card and can use cash points. She receives an email from her bank asking her to go to a website to confirm her personal details and pin number. A. Escalate to the service provider and/or the authorities [phone company, ISP, CEOP, Police] B. Encourage safe Support the person; they should stop the activity, or take no further action. C. No or little danger. The activity is one that can continue with proper training.
    37. 37. Social Media »Blogs »Micro Blogs »WIKIs »Social Networking »Media Sharing e-Safety & e-Safeguarding 37 Work Smart / Work Safe
    38. 38. e-Safety & e-Safeguarding 38 http://www.worksmart.org.uk/nsfw/quiz.php?s=4
    39. 39. Facebook - why use it? » It is fast becoming the preferred method of communication » It is accessible from any internet enabled device » It is easy to use » Learners are familiar with the interface and functionality » Supports collaborative & creative work practices » Supports the development of digital literacy skills » A vehicle for advocating safe and responsible use of internet technologies 39 Image form Flickr by owenbrown licensed through CC
    40. 40. Drawbacks » Learners / staff could be subject to inappropriate behaviours » Blurring private / personal both for learners & staff » Potential for personal information to be compromised » Additional learning platform to support » Steeper learning curve for staff » Perception of high eSafety risk » Facebook changes to privacy settings / defaults 40
    41. 41. 41
    42. 42. Reviewing your privacy settings 42 Case studies & briefings http://www.rsc-scotland.org/?tag=facebook
    43. 43. 43 eSafety & Facebook Carry out a risk assessment for Facebook usage Establish an AUP for Facebook usage Establish a clear take down policy Data Protection & Facebook Ensure staff know about fair and lawful use of personal data Make learners aware of DP using Facebook Ensure learners know how to protect their privacy Offer learner’s alternatives to using Facebook Copyright & Facebook Establish a clear policy on copyright ownership at the outset Raise awareness with staff & learners on the risks of copyright infringement Accessibility & Facebook Make reasonable adjustments for learners with additional needs Make staff aware of their accessibility obligations Promote and aid accessibility throughout your institution
    44. 44. e-Safety & e-Safeguarding 44 Debbie’s friend has set up a page on Facebook but is unaware of the options for changing privacy settings. Debbie sees that there are some photos of her on the site. A. Escalate to the service provider and/or the authorities [phone company, ISP, CEOP, Police] B. Encourage safe Support the person; they should stop the activity, or take no further action. C. No or little danger. The activity is one that can continue with proper training.
    45. 45. People »Have a nominated e-safety coordinator »Raise awareness by holding workshops and events »Include in student / staff induction »Include as part of taught programme Systems »Ensure a safe and secure technology infrastructure »Use a filtering/monitoring product »Classroom management software Procedures »Have appropriate and robust acceptable use policies & appropriate sanctions for breaches »Review associated policies e.g. anti-bullying policy »Review e-safety measures regularly »Record and monitor e-safety incidents e-Safety & e-Safeguarding 45 Institutional Responses
    46. 46. Jisc RSC Scotland Support »Briefing presentation/ webinar »Face to Face workshop »Online Moodle module »Local Case studies »Online resource collection e-Safety & e-Safeguarding 46 How we support you
    47. 47. »Jisc RSC Scotland Web Resources http://www.scoop.it/t/e-safety-e-safeguarding »Jisc RSC Scotland – Case Studies http://www.rsc-scotland.org »JISC Legal http://www.jisclegal.ac.uk/Themes/eSafety.aspx »JISC InfoNet InFokithttp://www.jiscinfonet.ac.uk/infokits/e-safety/ e-Safety & e-Safeguarding 47
    48. 48. 04/06/2014 e-Safety & e-Safeguarding Joan Walker JISC RSC Scotland support@rsc-sw-scotland.ac.uk Please take a couple of minutes to complete our evaluation https://www.surveymonkey.com/s/CC33R85

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