Outline• Focus on strategic planning• Explore operational issues• Provide key information• Case example (Newham College)• Taking control (not something being ‘done’ to you)
In The Driving SeatIn pairs (or three’s): Introduce yourself, who/where etc. Discuss What are you in control of? What don’t you control and need help from others?
Case Example – Newham CollegeWhy Upgrade to Moodle2 = Because we have to?!Moodle2 suited learning strategy: – Social Media – Collaboration – Mobile – TabletsNew features – Conditional activities, customised themes
Case Example – Newham CollegeMoodle2.0 requires management (strategic driver is Quality, not IT).Key Issues: – Timing – Communication – Engagement – Resources
Activity – Key Stakeholders• Identify Key Stakeholders• Who needs to know what...?• What support is required?
Case Example – Newham CollegeIdentify and engage the key stakeholders: – Staff (Institutional = high-risk) – Students (End-users = low-risk) – Service Provider (Technical = low-risk)
Activity – Schedule For Action• What needs to happen?• Who needs to do it?• By when does it need to be done?
Case Example – Newham CollegeSchedule February - May• Training for core teams• Access to Moodle 2.0 test site• Testing new features• Understanding the new file system• Download standalone site
Case Example – Newham CollegeSchedule May - June• Staff Inset day: – New Navigation – New Terminology – New blocks – Ability to change themes
Case Example – Newham CollegeSchedule June - July• Used ‘Conversionthingy’ software to run tests• Redesign of front-page (based on feedback) – Example themes – Student Forum / Feedback – Staff Feedback – Final Design
Plenary – Key Points• Successful Change Management – Staff need to feel supported – Quick, effective responses (expect some complaints!) – Keep core enthusiasts on board – Students do not notice versioning but may engage with new features
Plenary – Key Points• Have clear institutional goals (Senior Manager sponsor)• Communication!• Reinforce engagement (ownership)• Don’t underestimate time needed• Plan for sufficient resources (training & support)
Plenary – Key PointsKey Lessons• Engage with stakeholders – Curriculum teams/Student focus group?• Upgrade early (before September!!) – Allow for familiarisation• Ensure resources are in place – Training/Support