Ssw presents withstanding pressure at workplace  ppt
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Ssw presents withstanding pressure at workplace ppt



Managing Stress at work place

Managing Stress at work place



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Ssw presents withstanding pressure at workplace  ppt Ssw presents withstanding pressure at workplace ppt Presentation Transcript

  • What is Stress?• Stress can be defined as our mental, physical, emotional, and behavioral reactions to any perceived demands or threats• Is a substantial imbalance between environmental demand (i.e., what you perceive is being demanded of you) and response capabilities (i.e., what you perceive your capabilities are for meeting those demands), when you perceive success to be important
  • What Makes Something Stressful?• Situations that have strong demands• Situations that are imminent• Life transitions• Timing (e.g., deviation from the “norm”)• Ambiguity• Desirability• Controllability
  • Not All Stress is Bad…• Distress• Eustress
  • Misconceptions about Stress• Misconception 1: Stress is high situational demand (stress = accumulation of daily hassles)• Misconception 2: Stress is an emotional response
  • Vulnerability to Stress Some people are more vulnerable to stress than others. Determine your level of vulnerability to stress by completing the following worksheet: VULNERABILITY TO STRESS
  • Why Do We "Stress Out"?• For two major reasons: – We perceive a situation as dangerous, difficult, or painful. – We dont believe we have the resources to cope.
  • Stress Warning Signals• What are your "red flags," or warning signs, that stress is creeping into your life?
  • Harmful Effects of Stress• Illness - infections, cancer progression, high blood pressure, obesity from overeating, heart disease, ulcers• Fatigue - that may lead to mistakes and injury or death• Intoxication: Smoking, Alcohol, Drugs etc.• Moroseness – Relationship breaker
  • EMOTION-MANAGEMENT• Cognitive and behavioral techniques designed to decrease emotional distress, even if the source of threat remains unchanged, boosting morale through . . . – emotional social support, – relaxation, – reappraisal and positive thinking, – wishful thinking, – self blame and isolation, and – mental and behavioral withdrawal.
  • POSITIVE APPRAISAL EMOTIONS• Self-confidence – a positive belief or expectation of success• Excitement/readiness – physical activation of the autonomic nervous system that is interpreted as effective physical preparation.
  • NEGATIVE APPRAISAL EMOTIONS• Cognitive anxiety – a negative belief or expectation of success or worrying about the negative consequences of failure• Somatic anxiety – physiological and affective component of anxiety that develops directly from activation of the autonomic nervous system that is interpreted negatively
  • Model of Competitive Emotions Facilitative • excitement • self-confidence • readiness PhysicalMental • cognitive anxiety • somatic anxiety Debilitative
  • Managing Emotions and Performing
  • Suggestions for Reducing Stress• 1. Find a support system• 2. Change your attitude. Find other ways to think about stressful situations• 3. Be realistic• 4. Get organized and take charge• 5. Take breaks, give yourself "me time”
  • Symptoms of Stress• Physical• Emotional• Cognitive• Behavioral
  • Symptoms of Stress Physical Emotional Cognitive Behavioral• Muscle • Irritability • Inattention • Social isolation tension • Arguing • Distractibility • Work problems• Headache • Anxiety • Forgetfulness • Conflicts with• Fatigue • Depression • Confusion coworkers, friends • Lack of • Poor & loved ones• Sleep enjoyment concentration • Unhealthy habits problems • Mood swings • Aviator: conflicts• Gastrointe • Suicidal with peers, stinal thoughts disregarding rules problems • Homicidal and checklists• High blood thoughts pressure
  • MIND TRAPS• Unrealistic expectations• Taking things personally• All or nothing thinking• Exaggeration• Rigid thinking
  • PERSONALITY TRAITS• Perfectionists• Workaholics
  • FACTORS INFLUENCING WORK STRESS• The drive for success • Uncertainty• Changing work patterns • Conflict• Working conditions • Responsibility• Overwork • Relationships at work• Under-work • Change at work
  • Suggestions for Reducing Stress• 6. Take good care of yourself• 7. Learn to say “No“• 8. Get regular exercise• 9. Get a hobby, do something different• 10. Slow down• 11. Laugh, use humor
  • Relaxation Exercises• Many different kinds, but some are: – Deep Breathing – Visualization: Visualization is a nice way of giving our minds and bodies a "mini vacation.“ – Muscle Relaxation
  • Faulty Thinking Causes Stress• Catastrophizing - anticipating a terrible outcome; overexagerating the importance of a situation• “I can’t stand it” - deciding that you cannot handle a situation, without trying - alternative: “I can handle this!”• “Should” statements e.g. “I should always be happy” - alternative: “I’m human. I am allowed to make a mistake or have a bad day.”
  • Faulty Thinking (cont.)• “Beating yourself up” about past mistakes that you cannot change• Worrying about situations over which you have no control, or cannot change e.g., “If only I had 20/20 vision”• Overgeneralizing - viewing one negative event as predicting a never-ending pattern of defeat e.g., “My girlfriend dumped me. I will never date again!”
  • Faulty Thinking (cont.)• Emotional reasoning - thinking, “I feel it, so it must be true.” e.g., “I am anxious today, so something terrible will happen!”• Personalizing - blaming yourself for something that is not your fault• Fairness fallacy - becoming angry when something disappoints you because you think, “life is supposed to be fair!”
  • Anger Management• You can choose to control how you express your anger (others won’t respect you if you curse, yell, or use violence - and you are too important to let situations control you)• Speak calmly when disagreeing• If you are about to lose control - count to “10” slowly, breathe deeply, and walk away if necessary
  • Anger at Office
  • Anger Management (cont.)• Set limits on how long you choose to be angry - then do something nice for yourself• When you disagree with someone, stick to the present issue (and avoid dredging up past hurts)• Criticize someone’s behavior, not their character
  • Assertiveness/Better Communication• Ask for what you desire• Refuse a “tasker” if you do not really want to do it, or if you lack the time to do it well• When you make a request, give a reason• Be specific with your request (tell the receiver exactly what you want done)• Be a good listener - give your full attention, show interest, and summarize what you heard
  • Relaxation Techniques• Slow deep breathing• Progressive muscle relaxation• Guided imagery
  • Slow Deep Breathing• Inhale slowly through your mouth or nose for 5 seconds, while allowing your stomach to push out• Without pausing, exhale slowly for 5 seconds, and tell yourself to relax• Perform this techniques for at least 5 minutes whenever you feel stressed, angry, anxious, overwhelmed, or unable to sleep
  • Progressive Muscle Relaxation• Sit in a comfortable chair or lie down• Practice slow deep breathing for several minutes• Then, tighten and relax each major muscle group in turn (you may choose to relax each muscle group twice)
  • Guided Imagery• Practice slow deep breathing for several minutes• Then, practice progressive muscle relaxation• Finally, imagine yourself in a pleasant, relaxing setting (example, the beach)• Use all of your senses to observe your surroundings