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How to write a formal letter (1)
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How to write a formal letter (1)

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  • 1. Formal letters Formal letters have several parts: •The Heading: your address and the date (on the right) •The Address of the Person you are writing to (left) •Salutation:(indented) and with comma Dear Sir/Madam (you don't know the name of the person) Dear Mr/Mrs/Ms +surname of the person •Introduction: Why you are writing the letter. •The Body: (2-4 paragraphs) that should contain the relevant information behind the writing of the letter (complaints, justifications,acceptance of invitation, qualifications..)
  • 2. Formal letters •Conclusion: The final paragraph (suggested action to be taken, closing remarks, express understanding, promises...). •The end of the letter: Yours faithfully: You don't know the name of the person Yours sincerely: You do know the name •Your signature with your full name written under it
  • 3. Letters of complaint. First paragraph because of to you in connection with regarding I am writing to complain about protest I feel I must complain I want to express my strong disatisfaction about
  • 4. Final paragraph I hope I trust we can sort out amicably this situation will not occur again the matter will be resolved this matter will receive your immediate attention I would be you would (send me a refund) grateful if I would a refund/full refund appreciate I demand I insist you replace (........) at once I hope I will not be forced to take further action