Transferring Learning and Sustainability- Miranda Stephenson

1. Transferring Learning
and
Sustainability

2. Its more than making the booking
Maximising learners ability to transfer the
learning and sustain motivation and enthusiasm
requires support and opportunities

3. The Questions
Which factor most influences the ability of the
newly-qualified manager to deploy their new
skills?
• A. A supportive line manager
• B. Access to opportunity while ‘working on the
job’
• C. Employer funding and support
• D. None of the above

4. Donald Kirkpatrick
The Four Levels
• Reaction - Discovering
• Learning- Processing
• Behaviour- Application
• Results - ROI

5. Start with the end in mind
• Objectives
• Learning Sets
• Study Time
• One to One’s
• Opportunities
• What next?
What Else?

6. Level 1 – Happy Sheets
Level 1: Reaction – How can you help?
Happy Sheets – Did they like the experience

7. Level 2
Level 2: Learning
Assignments – Work Based
• Internal opportunities to integrate the
learning
• Internal monitoring and support
• Objectives aligned to module

8. Level 3
Level 3: Behaviour
Application of the learning in the
work environment
• What opportunities are being provided
• Do they have time
• How is this evaluated

9. Level 4
Level 4: Results
Did the learning impact on business results
• How is this measured
• Opportunities to integrate the learning
• Support and encouragement

10. ROI and Sustainability
Has the learning investment paid off –How is it
measured?
• Opportunities
• On going support
• Projects
• What else?

11. Assessing development
Level 1 Reaction
Level 2 Learning
Level 3 Behaviour
Level 4 Results
Satisfaction/Feedback
Happy Sheets
Test/Skills
demonstration -
Learning
Transfer to workplace
Application - Behaviour
Return on
investment-
Value for all
Kirkpatrick’s 4 level framework

12. Question
Which factor most influences the ability of the
newly-qualified manager to deploy their new
skills?
• A. A supportive line manager
• B. Access to opportunity while ‘working on the
job’
• C. Employer funding and support
• D. None of the above

13. What do they say?

14. Ensure you make the most of the
Investment?