Raymond Rothfeldt
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Raymond Rothfeldt

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    Raymond Rothfeldt Raymond Rothfeldt Presentation Transcript

    • Project, Client & Operations Mgmt Specailist RAYMOND ROTHFELDT
    • Career Focus
      • Delivering solutions that meet or exceed expectations
        • Telecommunications
        • IT/IS
        • Retail
    • Project Management
      • LEADERSHIP
      • Actualize development & delivery of unique solutions
      • Develop budgets and manage to P&L
      • Head teams of internal and external stakeholders
      • Identify and resolve issues before delivery
    • Project Management
      • COMMITMENT
      • Telecommunications
        • Create handset mobile application QC program
        • Devise carrier remittance reconciliation program
        • Implement OSS/BSS development
        • Develop handset replacement and repair program tailored for college subscribers
    • Project Management
      • excellence
      • Information Technology & Systems
        • Guide database integrations and synchronizations with remote servers
        • Lead implementation of SSO capability
        • Oversee development of desktop applications for remote user database access via API
        • Pilot implementation of award-winning web sites
    • Project Management
      • STRATEGY
      • Retail
        • Augment POS and CRM systems
        • Establish store sales and marketing programs that drive explosive sales growth for SaaS products
        • Develop feedback program to enhance employee training and performance
        • Produce SOM (Store Operating Manual) for national retailer
    • Client Management
      • EXECUTION
      • Develop relationships with Director and above level contacts to ensure client satisfaction
      • Manage client expectations
      • Coordinate product enhancement requests and track through resolution
    • Client Management
      • GUIDANCE
      • Identify and resolve defects arising from product implementations
      • Identify potential new revenue streams
        • Work with sales team to capitalize
      • Deliver pre-sales support
      • Design, develop and deliver reports
        • Client-deliverable reports
        • Internal reports
    • Operations Management
      • ORGANIZATION
      • Direct field service and call center teams
      • Develop internship programs
      • Oversee repair and replacement programs
      • Assist in implementing corporate goals
    • Technical Skills
      • Microsoft
        • Excel, Access, Project, Word, PowerPoint, Visio, Outlook, Publisher
      • Adobe
        • CS4, Acrobat
      • Programming
        • PHP, Perl, SQL
        • XML, KML, KMZ
        • Java (J2ME, J2EE)
        • HTML (CSS, XHTML)
        • Visual Basic
      • Want to find out if I’m a fit for YOUR team?
      • Contact info:
      • Mobile: (201) 312-2173
      • Home: (201) 998-3010
      • Email: [email_address]
      • View my resume at http://bit.ly/dlawHx