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CONTROL YOUR EMOTIONS FOR SUCCESS

CONTROL YOUR EMOTIONS FOR SUCCESS

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Bad habits Bad habits Presentation Transcript

  • R. Ravindra KumarCHIEF MENTOR rravindrakumar@gmail.com 1
  • R. Ravindra Kumar CHIEF MENTORJust call on 9726351246Or send TEXT ON +919427960310 · Email : r.ravindrakumar@licindia.com rravindrakumar@yahoo.com,rravindrakumar@gmail.com, rravindrakumar@rediffmail.com,Search me @ rravindrakumar@gmail.com 2www.linkedin.com/rravindrakumar
  • Performance?P = ( Knowledge + Skill ) Attitude Productivity, Progress, Personality rravindrakumar@gmail.com 3
  • Review Seven Important Skills for Tomorrows Entrepreneurial Leaders  Creativity and Opportunity Evaluation  Real-time Strategy and Decision Making  Comfort with Change and Chaos  Teamwork  Evangelism, Selling, Negotiation, and Motivation through Influence and Persuasion  Oral and Written Communication  Basics of Start-Up Finance and Accounting rravindrakumar@gmail.com 4
  • Entrepreneurship Fundamental SkillsListen CommunicateLearn Don’t Be an FOOL rravindrakumar@gmail.com 5
  • Getting Ideas to Stick  Let’s Listen to the Introduction  5:50minCommunicating http://www.madetostick.com/ rravindrakumar@gmail.com 6
  • Key Points  Simple is about Prioritizing.  Unexpected is about violating SUCCES schema/ “norms” – Simple  Concrete is about using sensory language – Unexpected  Credible is about – Concrete human scale statistics or vivid details – Credible  Emotional - – Emotional People care about people (not numbers) – Stories  Stories - drive action thru simulationCommunicating rravindrakumar@gmail.com 7
  • Listening  Think Before You Speak  Listen With Respect  Ask Yourself - “Is it Worth It?”  Make The Other Person Feel Important – The Big Skill - – Do they feel like they’re the only one that matters?Listening rravindrakumar@gmail.com 8
  • Tactics  Listen  Maintain your end of the dialogue by  asking intelligent questions that Don’t Interrupt – (a) show youre paying attention  Don’t finish the other persons – (b) move the conversation forward sentences – (c) require the other person to talk  Don’t say, “I knew that.” ( while you listen )  Don’t even agree with the other person ( even if he praises you, just say, "Thank you" )  Eliminate any striving to impress the other person with how smart, or  Dont use the words "no", "but", funny, you are. Your only aim is to or "however” let the other person feel he, or she,  Dont be distracted. is accomplishing that.  Dont let your eyes wander, or attention wander, elsewhere while the other person is talkingListening rravindrakumar@gmail.com 9
  • Paradox: The more you subsume your desire to shine, the more you will shine in the other persons eyesListening rravindrakumar@gmail.com 10
  • Mindset ? What Do You Believe? Your intelligence is something very basic about you that you can’t change very much. – You can learn new things, but you can’t really change how intelligent you are. No matter how much intelligence you have, you can always change it quite a bit. – You can always substantially change how intelligent you are.Attitude rravindrakumar@gmail.com 11
  • -Brains grow like aMuscle- practice makes itstronger!- By extension“Groups can grow theirintelligence”Attitude rravindrakumar@gmail.com 12
  • Let’s Listen PersistenceAttitude rravindrakumar@gmail.com 13
  • Entrepreneurship Fundamental SkillsListen CommunicateLearn Don’t Be an A$$$ $$e rravindrakumar@gmail.com 14
  • Why Are People Skills So Important?! New Ventures fail from lack of customers !  Not lack of product Translates to – People make the product – People buy the products – People make the decisions – People sign cheques – People … rravindrakumar@gmail.com 15
  • 20 Bad Habits Here is a list of 20 Bad Habits It is very useful to be able to describe them Unfortunately it is very difficult to assess yourself.Behaviour rravindrakumar@gmail.com 16
  • Bad Habit 1-4 1. Winning too much: The need to win at all costs and in all situations. 2. Adding too much value: The overwhelming desire to add our 2 cents to every discussion. 3. Passing judgment: The need to rate others and impose our standards on them. 4. Making destructive comments: The needless sarcasm and cutting remarks that we think make us witty.Behaviour rravindrakumar@gmail.com 17
  • Bad Habits 5 - 8 5. Starting with NO, BUT, HOWEVER: The overuse of these negative qualifiers which secretly say to everyone that I’m right and you’re wrong. 6. Telling the world how smart we are: The need to show people we’re smarter than they think we are. 7. Speaking when angry: Using emotional volatility as a management tool. 8. Negativity, or “Let me explain why that won’t work”: The need to share our negative thoughts even when we weren’t asked.Behaviour rravindrakumar@gmail.com 18
  • Bad Habits 9-20 9. Withholding information: The refusal to share information in order to maintain an advantage over others. 10. Failing to give proper recognition: The inability to give praise and reward. 11. Claiming credit that that we don’t deserve: The most annoying way to overestimate our contribution to any success. 12. Making excuses: The need to reposition our annoying behavior as a permanent fixture so people excuse us for it. 13. Clinging to the past: The need to deflect blame away from ourselves and onto events and people from our past; a subset of blaming everyone else. 14. Playing favorites: Failing to see that we are treating someone unfairly. 15. Refusing to express regret: The inability to take responsibility for our actions, admit we’re wrong, or recognize how our actions affect others. 16. Not listening: The most passive-aggressive form of disrespect for colleagues. 17. Failing to express gratitude: The most basic form of bad manners. 18. Punishing the messenger: The misguided need to attack the innocent who are usually only trying to help us. 19. Passing the buck: The need to blame everyone but ourselves. 20. An excessive need to be “me”: Exalting our faults as virtues simply because they’re who we are.Behaviour rravindrakumar@gmail.com 19
  • Rules to Live By Rules of Engagement 1. I will be passionate—about SuccessFactors’ mission, about my work. I will love what I do for SUCCESS everywhere.Behaviour rravindrakumar@gmail.com 20
  • Rules to Live By 2. I will demonstrate respect for the individual; I will be nice and listen to others, and respect myself. I will act with integrity and professionalism.Behaviour rravindrakumar@gmail.com 21
  • Rules to Live By 3. I will do what it takes to get the job done, no matter what it takes, but within legal and ethical boundaries.Behaviour rravindrakumar@gmail.com 22
  • Rules to Live By 4. I know that this is a BUSINESS, not a charity. I will not waste money—I will question every cost.Behaviour rravindrakumar@gmail.com 23
  • Rules to Live By 5. I will present an exhaustive list of solutions to problems—and suggest actionable recommendations. rravindrakumar@gmail.com 24
  • Rules to Live By. 6. I will help my colleagues and recognize the team when we win. I will never leave them behind when we lose. rravindrakumar@gmail.com 25
  • Rules to Live By 7. I will constantly improve ! I will approach every day as an opportunity to do a better job, admitting to and learning from my mistakes. rravindrakumar@gmail.com 26
  • Rules to Live By 8. I will selflessly pursue customer success. 9. I will support the culture of meritocracy and pay for performance. 10. I will be transparent. I will communicate clearly and be brutally honest, even when it’s difficult, because I trust my colleagues. 11. I will always be in sales and drive customer satisfaction. 12. I will have fun at work and approach my work with enthusiasm. rravindrakumar@gmail.com 27
  • Rules to Live By 14. I will be a good person to work with—I will not be an a*****e. I agree to live these values. If my colleagues fail to live up to any of these rules, I will speak up and will help them correct; in turn, I will be open to constructive criticism from my colleagues should I fail to live by these values. I understand that my performance will be judged in part by how well I demonstrate these values in my daily work. rravindrakumar@gmail.com 28
  • Have a nice day!!! R. Ravindra Kumar Chief Mentor UTOPIA’S “Master of Possibilities” Just call on 0091 9726351246 Or send TEXT ON +919427960310 Email :: ME r.ravindrakumar@licindia.com rravindrakumar@gmail.com rravindrakumar@yahoo.com rravindrakumar@rediffmail.com Join me @ http://www.ca.linkedin.com/pub/r-ravindra-kumar-chief-m Tweet your comments on http:// www.twitter.com/#!/rravindrakumar rravindrakumar@gmail.com 29