Earthsoft Foundation of Guidance Edge-Aggressive-Reliable-Trust-Honesty-Soft-Obedient-Fun-TransparentContact – admin@myefg...
Index •   Personality definition •   Traits •   Good personality •   Personality development •   Hurdles in development • ...
• Who are you?• How well do you know yourself?• What are you good at?• What are your weaknesses, fears,  innermost strengt...
Its YOUDont compare yourselfwith any one in this world.       If you compare, you are insulting    yourself. You are uniqu...
Personality is• A prediction what a person will do in a  particular situation• The way an individual reacts & interacts  w...
Personality :- Character or behavior of aperson in different scenariosHow character builds up?• Scenario (inputs)• Thought...
Personality    Thoughts                  Emotions               PERSONALITY                Behavior                       ...
Attributes  • Personality      includes     aspects    :    Motivation,       Perception,     Thought    process, Emotions...
Types  Traits or characteristic is revealed  consistently in a variety of situations  Positive attitude have certain trait...
Competency of Self-WorthFollowing domains of competency considered inAdult evaluation of self worth (Harter)#        Domai...
Physical aspectsDelivery & Speed       PitchCommunication skills   ArticulationAsking questions       To enhance vocabular...
Trait dimensions Dimension        Positive Points           Negative PointsExtroversion  Talkative , Frank        Silent, ...
Surface traits     Positive Points      Negative Points  Sociability          Independence  Sentimentalism       Hostility...
Type of personalities                Directness   Structure   Personality Extroversion                  Pace              ...
Directness  •   Act proactively  •   Naturally self confident, high ego people  •   Hard-driving and decisive  •   Candid ...
Extroversion •   Are enthusiastic and pleasant •   Are versatile, Naturally optimistic (Positive) •   Like to build organi...
Pace •   Persistent and Co-operative •   Love peace and harmony •   Dependable and reliable •   Good Planners, Good listen...
Structure  •   Hate to make mistakes  •   Well organized  •   Will double check themselves and others  •   Are very loyal ...
Profiles            Characters                       CharactersOutgoing          Reserved          Suspicious     Trusting...
What is maturity?                    Making earth little softer
Character & Personality                          Making earth little softer
Cognitive Social-Learning Personality emerges from the mutual interactions of individuals, their thought process, actions,...
Social-Cognitive Perspective  Behavior learned through  upbringing & observation    Thought process of    situation affect...
Reciprocal Determinism        Personal/        Cognitive         Factors                              Behavior      Enviro...
Social Cognition?  How children process information about  their social worlds?  - Social cognition might be mediating lin...
Learned helplessness                          Perceived          Generalized  Uncontrollable                           lac...
Humanistic Approach  A state of flow arises when engaging in  activities demanding skills and challenges                  ...
Know yourself                Making earth little softer
Trait ApproachMMPI Score Profile Showing Clinical Scales                               Making earth little softer
Trait Approach Personality Consistency across Lifespan-Least stable during childhood & increases with age.                ...
Idea & Real              Anxiety due to gap              between ideal & real.              Reason may be              •Ci...
AdulthoodSocial & personalitydevelopment       inadulthood involvesself    analysis   &identity issues invarious roles    ...
Friendship  Maintaining relationships with friends is an  important part of adult life  • Need for belongingness  • Sharin...
Purpose of existence • Some people work out of EXTRINSIC   MOTIVATION, that drives people to obtain   tangible rewards, su...
Personality Traits  • Particular tendencies to feel, think, and    act in certain ways describe the    personality of ever...
Big Five Personality TraitsManagers personality can best be describedusing following points characterise!                 ...
SolutionNo one will manufacture alock without a key.                    Similarly God wont give                 problems w...
Personality Development   Healthy Mind and a Healthy Body                          Making earth little softer
Good Personality Attributes of a good personality? • Good physique, light mood, smiling   face, alert & conscious • Pleasi...
Healthy Body               Making earth little softer
Human factors                Making earth little softer
Healthy Body •   Nutrition – No junk food •   Personal Hygiene •   Disciplining of daily routines •   Control of Mind •   ...
When is mind unhealthy? • Agitated mind is unhealthy • What agitates human mind?   • Not getting what one desires   • Gett...
When is mind unhealthy?              Get what you               do not like                        Do not get      Agitati...
BehaveBe bold when you looseand be calm when you win.Heated gold becomes ornament.Beaten copper becomes wires.Depleted sto...
Healthy Mind • Stress-free mind is healthy and calm • Calm mind helps to control the situation well • De-stressing the min...
Cultivating a Healthy Mind • Do not react • Observe no reaction • Continuous      self   awareness                   &    ...
Looking in mirror •   Give few minute end of everyday •   Keep cool & concentrate •   Introspect yourself, run a day story...
Change yourself       Changing Face might change nothing.                 But Facing the Change canDont complain about oth...
What makes good personality?• Good physic & health• Self Confidence & Positive Thinking• Learning from failures• Self reli...
• A goal is a desired result person or a  system plans & commits targeting  objectives & actions within a finite time• Dif...
• Your own resolution to succeed is more  important than any other one thing – Abraham• The only limit to our realization ...
•   Importance of responsibilities•   Schedule preparation for activities•   Exhibiting good habits•   Appropriate investm...
Communication is critical in a competitivecorporate world. It is an art & can becultivated  by     practicing.   Effective...
•   Leading from front•   Teaming & well connect•   Expertise in subject matter•   Planning (People fail due to poor plan)...
Health & food habits:• Regular exercise• Timely food & Proper diet• Cleanliness• Drinking more & clean water• To take care...
•   Analyzing thoughts & thought process•   Filtering thoughts•   Stopping negative thoughts•   Controlling senses•   Puri...
Opportunity knocks             If you miss an opportunity            dont fill the eyes with tears.It will hide another be...
To develop personality         Personality Development                           Making earth little softer
Do & Don’t   Express your                  Give up• Originality            • Artificiality• Creativity             • Imita...
• It forms the corner stone of soft skill• Every human being has to essentially &  effectively communicate with others• Ef...
Communication skills                       Making earth little softer
Soft skills              Making earth little softer
• Presentation      skills   include     planning,  preparation & delivery of the message• Presentation skills can be broa...
Communication tips • Learn the basics of effective verbal   communications and presentations. • Take a speech communicatio...
Dressing Etiquettes • Dressing etiquettes are must in   corporate world to maintain the status • Discuss the dress code of...
Dressing Sense What to wear while in office • Comfort is important when you are at   work. Uncomfortable attire can ruin a...
Office scene               OFFICE               SCENE                        Making earth little softer
Public Speaking • Prepare well, rehearsal before • Use the notes if required • Believe in what you say • Clarity • Simplic...
Public speaking •   Focus, Research a topic •   Organize ideas logically •   Employ quotations, facts, and statistics •   ...
Public Speaking •   Analyze & connect with audience •   Conduct a Q&A session •   Lead a discussion •   Obey time constrai...
Confidence & body language  Up to 93 per cent of communication      is done on a nonverbal level.Playing with jewelry Cros...
• Non verbal language• Face displays interest of the persons• Body language presents to the audience  what we feel & think...
Positive body language • Strong, firm handshake: Confidence, security • Leaning forward, eye contact, hand gestures:   Sin...
Negative body language •   Looking down: Lack of confidence •   Limp, weak handshake: Nervousness •   Leaning in too close...
Build Self Confidence  •   Dress Sharp  •   Walk Faster  •   Good Posture  •   Personal Commercial  •   Gratitude  •   Com...
Interview            INTERVIEW                    Making earth little softer
Interview  • Share a proven track record as an achiever  • Impress you are management "savvy"  • Honesty...integrity...a d...
Successful storyEvery successful personhas a painful story.Every painful story hasa successful ending.     Accept the pain...
Etiquette  • Follow good manners & proper etiquette  • Turn the cell phone on silent mode during    meeting or at public p...
Etiquette • Move around at a party or social   gathering, meet & greet the guest • Take light lunch/ dinner • Keep eatable...
Public places        BUS SCENE                    Making earth little softer
Start freshNo one can go back andchange a bad beginning;                But anyone can start now and                create...
Personality Development     Item                    DescriptionDeep faith      Determination to keep commitment;towards wo...
Personality Development   Item                     DescriptionTeam Spirit   Working with heterogeneous team              m...
Personality Development   Item                     DescriptionConfidence   Demonstrate rich self confidenceDecision     Pr...
Hurdles in planning   Item                           DescriptionLaziness       Inertia before starting, Need change in    ...
Hurdles in planning   Item                    DescriptionMentality   Planning is waste of time leads heroic            app...
Know your mistakesEasy is to judge the mistakes of others.Difficult is to recognize our own mistakes.  It is easier to pro...
Managers and Traits • No single trait is right or wrong for being an   effective manager • Effectiveness is determined by ...
Managers and Traits  Personality    traits     that    enhance  managerial effectiveness in one situation  may actually im...
Self esteem  The degree to which people feel good  about themselves and their abilities  • High self-esteem causes a perso...
Need of achievement  The extent to which an individual has a  strong desire to perform challenging  tasks well and meet pe...
Experience     Mistakes are painful when they happen.But years later collection of mistakes iscalled experience, which lea...
Need of affiliation & Power  Need for Affiliation  • The extent an individual is concerned    about establishing & maintai...
Values, Attitudes, Moods & Emotions Values  • What managers try to achieve through     work and how they think they should...
Values  Terminal Values  • A personal conviction about life-long goals  • A sense of accomplishment, equality, and    self...
Attitudes  • A collection of feelings and beliefs.  Job Satisfaction  • A collection of feelings and beliefs that     mana...
Attitudes  Organizational Citizenship Behaviours  • Managers with high satisfaction are     more likely perform these abov...
Analyse problem              If a problem can be solved,               no need to worry about it.If a problem cannot be so...
Organizational Commitment • Committed managers are loyal to and   are proud of their firms. • Commitment can lead to a str...
Moods and Emotions • A feeling or state of mind • Positive moods provide excitement, elation,   and enthusiasm. • Negative...
Emotional Intelligence • The ability to understand and manage   one’s own moods and emotions and the   moods and emotions ...
Organizational Culture • Shared set of beliefs, expectations, values,   norms, and work routines that influence how   empl...
Organizational Culture • Attraction-Selection-Attrition Framework • A model that explains how personality   may influence ...
Role of Values and Norms • Terminal values - signify WHAT an   organization & its employees are trying   to accomplish • I...
Role of Values and Norms • Managers      determine     &    shape   organizational culture through the kind   of values & ...
Ceremonies and Rites • Recognize important events as a whole & of   specific employees Rites of • Passage – determine how ...
Stories and Language • Communicate organizational culture • Stories reveal behaviours that are   valued by the organizatio...
LifeLife laughs at you whenyou are unhappy...                           Life smiles at you when                           ...
Thank You   Making earth little softer
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Practical approach to personality development, very useful
Earthsoft Foundation of Guidance (EFG) is working as an NGO/NPO for students - Education & Career
guidance and for Professionals for soft skills enhancements. I am working on speading , sharing
knowledge; experience globally.It has uploaded important presentations at http://myefg.in/downloads.aspx.
Also https://dl.dropbox.com/u/83265908/Links-events.xls has links for all ppt files.

Read http://tl.gd/jm1gh5

Be mentor using your education, knowledge & experience to contribute for a social cause & do conduct
free training/ workshop seeking help of existing platforms like rotary,etc
Kindly spread to your friends.Thank you!

- Earthsoft Foundation of Guidance
Let us make earth little softer..

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5 d-earthsoft-personality development - practical-file-4

  1. 1. Earthsoft Foundation of Guidance Edge-Aggressive-Reliable-Trust-Honesty-Soft-Obedient-Fun-TransparentContact – admin@myefg.org Making earth little softer
  2. 2. Index • Personality definition • Traits • Good personality • Personality development • Hurdles in development • Good manager • Organisation culture Making earth little softer
  3. 3. • Who are you?• How well do you know yourself?• What are you good at?• What are your weaknesses, fears, innermost strengths and desires?• What you want to be?• Where are you headed? Making earth little softer
  4. 4. Its YOUDont compare yourselfwith any one in this world. If you compare, you are insulting yourself. You are unique personality! Making earth little softer
  5. 5. Personality is• A prediction what a person will do in a particular situation• The way an individual reacts & interacts with others• A individual’s distinct patterns of thought, feeling, motives and behavior Making earth little softer
  6. 6. Personality :- Character or behavior of aperson in different scenariosHow character builds up?• Scenario (inputs)• Thoughts (process) – mostly consistent• Actions (output)• Behavior (impression)Hereditary, upbringing, education &environment build the personality Making earth little softer
  7. 7. Personality Thoughts Emotions PERSONALITY Behavior Making earth little softer
  8. 8. Attributes • Personality includes aspects : Motivation, Perception, Thought process, Emotions, Feeling, Reaction, Attitude, Value • Various traits lead to a consistent way of behaviour like Introversion, Intelligence, Anxiety, Assertiveness, Aggressiveness, Prejudice, Musical aptitude, Honesty, Sensitivity, Seriousness & Friendliness • Positive Personality helps growing career. Good to aim, identify & improve. Making earth little softer
  9. 9. Types Traits or characteristic is revealed consistently in a variety of situations Positive attitude have certain traits like • A pleasing personality • Caring ,confident, patience, and humble • High expectations (?) • Anticipating positive outcome Negative attitude have traits such as bitterness, resentment, unhappy anger, purposeless life, ill-health, prejudice, etc Making earth little softer
  10. 10. Competency of Self-WorthFollowing domains of competency considered inAdult evaluation of self worth (Harter)# Domain # Domain1 Intelligence 7 Sociability2 Sense of humor 8 Adequacy3 Job competence 9 Nurturance4 Morality 10 Athletic ability5 Physical 11 Household appearance management6 Intimacy Making earth little softer
  11. 11. Physical aspectsDelivery & Speed PitchCommunication skills ArticulationAsking questions To enhance vocabularyListening Syllable / StressBuilding rapport Vowels & soundsVerbal attributes Group discussionPronunciation Public speakingTone DebatesTo acquire & improve each of above skills, onehas to take planned & intense efforts Making earth little softer
  12. 12. Trait dimensions Dimension Positive Points Negative PointsExtroversion Talkative , Frank Silent, Secretive Sociable ReclusiveAgreeableness Mild, Gentle, Good- Headstrong natured, Not jealous Irritable, JealousConscience Choosy, Responsible, Careless. Honest, Careful, Undependable Hardworking) Dishonest, crookEmotional Poised, Composed Nervous, Excitablestability Calm AnxiousCulture Polished, Imaginative Crude, Simple Artistically, Sensitive Artistically, Insensitive Making earth little softer
  13. 13. Surface traits Positive Points Negative Points Sociability Independence Sentimentalism Hostility Responsive Aloof Affectionate Cold Sentimental Unsentimental Social interest Lacking family interest Dependent Independent Making earth little softer
  14. 14. Type of personalities Directness Structure Personality Extroversion Pace Making earth little softer
  15. 15. Directness • Act proactively • Naturally self confident, high ego people • Hard-driving and decisive • Candid (frank, open, outspoken, honest, blunt, straight, authoritative) • Interested in results than people • Attack things aggressively • Don’t realize how strongly they communicate • Hate anyone looking over their shoulder • Good Trouble shooters • Thrive on solving problems Making earth little softer
  16. 16. Extroversion • Are enthusiastic and pleasant • Are versatile, Naturally optimistic (Positive) • Like to build organization • Get things accomplished through people • Like team work, will involve people • Like group discussions • Encourage participative decision-making • Persuasive • Constantly selling themselves • Concerned with how others respond to them • Like to be noticed by others Making earth little softer
  17. 17. Pace • Persistent and Co-operative • Love peace and harmony • Dependable and reliable • Good Planners, Good listeners • Do-not like to be rushed at the last minute • Interested in making every move count • Have good memory • Time Schedule & deadline are important • Organize time to get work done on schedule • Warm and friendly and make great friends • Approach things in a methodical way Making earth little softer
  18. 18. Structure • Hate to make mistakes • Well organized • Will double check themselves and others • Are very loyal in their circle • Have eye for details • Good at developing systems • Meticulous, Careful, Fussy & Selective Making earth little softer
  19. 19. Profiles Characters CharactersOutgoing Reserved Suspicious TrustingMore intelligent Less intelligent Imaginative PracticalDominant Submissive Shrewd FortnightHappy –go-lucky Serious Apprehensive Self-assuredVenturesome Timid(shy) Experimental ConservativeSensitive Tough-minded Self-sufficient DependentEmotionally Affected by Controlled Uncontrolledstable feelings Tense RelaxedConscientious Expedient(careful) (measure) Making earth little softer
  20. 20. What is maturity? Making earth little softer
  21. 21. Character & Personality Making earth little softer
  22. 22. Cognitive Social-Learning Personality emerges from the mutual interactions of individuals, their thought process, actions, and their environments. Environment Person Behavior Making earth little softer
  23. 23. Social-Cognitive Perspective Behavior learned through upbringing & observation Thought process of situation affects behavior Interaction with individuals & Intellect Making earth little softer
  24. 24. Reciprocal Determinism Personal/ Cognitive Factors Behavior Environment Factors Internal World + External World = We Making earth little softer
  25. 25. Social Cognition? How children process information about their social worlds? - Social cognition might be mediating link between childrens socialization experiences and their social behavior. Social Social Socialization Cognition Behavior Making earth little softer
  26. 26. Learned helplessness Perceived Generalized Uncontrollable lack of helpless bad events control behavior Conflict Parents Friends Teachers Employers processes of expectations maturation of society Making earth little softer
  27. 27. Humanistic Approach A state of flow arises when engaging in activities demanding skills and challenges Making earth little softer
  28. 28. Know yourself Making earth little softer
  29. 29. Trait ApproachMMPI Score Profile Showing Clinical Scales Making earth little softer
  30. 30. Trait Approach Personality Consistency across Lifespan-Least stable during childhood & increases with age. Making earth little softer
  31. 31. Idea & Real Anxiety due to gap between ideal & real. Reason may be •Circumstances •Unable to take a stand •Ignorance •Purposely Making earth little softer
  32. 32. AdulthoodSocial & personalitydevelopment inadulthood involvesself analysis &identity issues invarious roles Making earth little softer
  33. 33. Friendship Maintaining relationships with friends is an important part of adult life • Need for belongingness • Sharing (Good & bad events of life) • Supporting during good & bad times • How do we choose our friends? • Like minded • Proximity (accessibility) • Similarity (values, attitudes, ethnicity, etc.) • Personal qualities (trustworthy, loyal, warm, supportive, honest, funny, etc.) Making earth little softer
  34. 34. Purpose of existence • Some people work out of EXTRINSIC MOTIVATION, that drives people to obtain tangible rewards, such as money or prestige or recognition. • Some people work out of INTRINSIC MOTIVATION, that causes people to work for their own enjoyment, not for the rewards work may bring. Making earth little softer
  35. 35. Personality Traits • Particular tendencies to feel, think, and act in certain ways describe the personality of every individual • Manager’s personalities influence their behavior and approach towards managing people and resources Making earth little softer
  36. 36. Big Five Personality TraitsManagers personality can best be describedusing following points characterise! Making earth little softer
  37. 37. SolutionNo one will manufacture alock without a key. Similarly God wont give problems without solutions. Making earth little softer
  38. 38. Personality Development Healthy Mind and a Healthy Body Making earth little softer
  39. 39. Good Personality Attributes of a good personality? • Good physique, light mood, smiling face, alert & conscious • Pleasing manners & etiquettes • Well educated & sharp thinking • Personal and Professional integrity • Trustworthiness and reliability • Successful career • Loving & caring Making earth little softer
  40. 40. Healthy Body Making earth little softer
  41. 41. Human factors Making earth little softer
  42. 42. Healthy Body • Nutrition – No junk food • Personal Hygiene • Disciplining of daily routines • Control of Mind • Exercising •Traditional methods (Yoga, Pranayam) •Modern methods (Gym, aerobics, etc.) •Walking and jogging Making earth little softer
  43. 43. When is mind unhealthy? • Agitated mind is unhealthy • What agitates human mind? • Not getting what one desires • Getting what one dislikes • Uncontrolled emotions in the mind • Continuous accumulation of such likes and dislikes stresses the mind out. • Stress agitates the mind • Stressed mind is unhealthy • Learn to keep it cool however serious • Stories about past & future Making earth little softer
  44. 44. When is mind unhealthy? Get what you do not like Do not get Agitation what you want Desperation Build stress Try & Fail Making earth little softer
  45. 45. BehaveBe bold when you looseand be calm when you win.Heated gold becomes ornament.Beaten copper becomes wires.Depleted stone becomes statue.More experience makes you sharper Making earth little softer
  46. 46. Healthy Mind • Stress-free mind is healthy and calm • Calm mind helps to control the situation well • De-stressing the mind is needed: How? • Meditate & be happy • Hold no grudges, it harms you more • Forgive & forget • Prevent accumulating day-to-day complexes • Clean the slate - Stored complexes Making earth little softer
  47. 47. Cultivating a Healthy Mind • Do not react • Observe no reaction • Continuous self awareness & introspection Removing of accumulated complexes: • Path of service • Intellectual self analysis (keep it simple) • Path of devotion • Path of meditation Making earth little softer
  48. 48. Looking in mirror • Give few minute end of everyday • Keep cool & concentrate • Introspect yourself, run a day story • Clean the heart & brain • Be honest to yourself • Control the mind & situation • Understand others point of view • Forgive & forget, Give up the grudges • Understand it hurts & pains you more • Release the stress & be in light mood • Be happy Making earth little softer
  49. 49. Change yourself Changing Face might change nothing. But Facing the Change canDont complain about others;Change yourself to see a change Making earth little softer
  50. 50. What makes good personality?• Good physic & health• Self Confidence & Positive Thinking• Learning from failures• Self reliance & Selfless serviceApproach for good personality• Goal Setting• Time Management• Communication skills• Leadership Qualities• Team spirit & well connect Making earth little softer
  51. 51. • A goal is a desired result person or a system plans & commits targeting objectives & actions within a finite time• Difference where we are (current) & where we want to be (vision and goals)• Start performance management process• Establishing specific, measurable, realistic, attainable, & time-targeted objectives• Needed - Resources, Skills, Knowledge• Types : Immediate, Short & Long term Making earth little softer
  52. 52. • Your own resolution to succeed is more important than any other one thing – Abraham• The only limit to our realization of tomorrow will be our doubts of today – Franklin• More men fail through lack of purpose than lack of talent -- Billy SundayMyths• I already have goals; I don’t need to set any• I don’t need goals; I’m doing fine• I don’t need written goals; I have in my mind• I don’t know how to set goals• Goals don’t work; life is too unpredictable Making earth little softer
  53. 53. • Importance of responsibilities• Schedule preparation for activities• Exhibiting good habits• Appropriate investment of time • Making good friends • Utilizing time for Knowledge Improvement • Utilizing free time for good hobbies • Supporting others• Avoiding executing overlapping activities thus pressure• Draw high-low efforts & gain chart Making earth little softer
  54. 54. Communication is critical in a competitivecorporate world. It is an art & can becultivated by practicing. Effectivecommunication helps to achieve successTips for improving communication• How to communicate in better way• Different levels of communication• Developing language• Developing writing skills• Following discipline Making earth little softer
  55. 55. • Leading from front• Teaming & well connect• Expertise in subject matter• Planning (People fail due to poor plan)• Self discipline• Complete ownership & responsibilities• Commitment• Developing skills as needed• Organizing things properly• Self Motivation and motivating people• Optimum utilization of time Making earth little softer
  56. 56. Health & food habits:• Regular exercise• Timely food & Proper diet• Cleanliness• Drinking more & clean water• To take care of inner parts of bodyYoga & Meditation:• Yoga helps to build good personality• Yoga helps to physical & mental health• Pranayama (breathing exercise)• Meditation for improving concentration Making earth little softer
  57. 57. • Analyzing thoughts & thought process• Filtering thoughts• Stopping negative thoughts• Controlling senses• Purifying & filtering impressions• Keeping mind cool & controlled• Not holding grudges against anyone• Forget & forgive bad incidences• Be grateful always• Love your self 57 Making earth little softer
  58. 58. Opportunity knocks If you miss an opportunity dont fill the eyes with tears.It will hide another betteropportunity in front of you Making earth little softer
  59. 59. To develop personality Personality Development Making earth little softer
  60. 60. Do & Don’t Express your Give up• Originality • Artificiality• Creativity • Imitation• Deep thinking • Shallow & superficial thinking • Ensure excellence in one’s chosen field • Develop yourself & nation in turn • An improvement in personality can improve chances for success • Believe in innate goodness & manifest it Making earth little softer
  61. 61. • It forms the corner stone of soft skill• Every human being has to essentially & effectively communicate with others• Effective communication is the hallmark of one’s education• The ability to speak fluently using the right word in the right order is a good communication• Message using appropriate vocabulary and syntax form effective communication Making earth little softer
  62. 62. Communication skills Making earth little softer
  63. 63. Soft skills Making earth little softer
  64. 64. • Presentation skills include planning, preparation & delivery of the message• Presentation skills can be broadly categorized into physical gesture, oral, & electronic• Present the ideas in an appropriate manners• Look at the eyes of audience & speak in a natural, conversational voice• Appropriate voice will make the presentation effective and interesting• Ask for feed back from your audience• Occasionally ask audience understanding Making earth little softer
  65. 65. Communication tips • Learn the basics of effective verbal communications and presentations. • Take a speech communications course to become comfortable with your verbal skills. • Be well versed with art of conversation . • Books, clubs and group discussion are good ways to develop these skills . • Practice communication using telephone. Interview begins with a telephonic interview • En cash opportunity to create first impression • Practice greeting people and shaking hand Making earth little softer
  66. 66. Dressing Etiquettes • Dressing etiquettes are must in corporate world to maintain the status • Discuss the dress code of the company with your superiors • Do not deliberately dress up oddly. • Observe superiors & dress up accordingly. • Myth about dressing well is that you have to spend a great amount of money on shopping. Making earth little softer
  67. 67. Dressing Sense What to wear while in office • Comfort is important when you are at work. Uncomfortable attire can ruin a day • Not to repeat dress more than a day • Ladies - Churidar Kurta or Saree, earrings, necklace and a purse/ handbag, chappal • Gents - Trouser, Full sleeve shirt, black belt, socks as same color of trouser, and well polished black shoes Making earth little softer
  68. 68. Office scene OFFICE SCENE Making earth little softer
  69. 69. Public Speaking • Prepare well, rehearsal before • Use the notes if required • Believe in what you say • Clarity • Simplicity • End with a message & conclusion • Have a feedback & improve next Making earth little softer
  70. 70. Public speaking • Focus, Research a topic • Organize ideas logically • Employ quotations, facts, and statistics • Master metaphors & use as appropriate • Tell a story, Start & close stronger • Incorporate humour • Vary vocal pace, tone • Punctuate words with gestures • Utilize 3-dimensional space • Complement words with visual aids Making earth little softer
  71. 71. Public Speaking • Analyze & connect with audience • Conduct a Q&A session • Lead a discussion • Obey time constraints • Craft an introduction • Exhibit confidence and poise • Handle unexpected issues smoothly • Be coherent when speaking off the cuff • Listen & analyze other speakers • Act and speak ethically Making earth little softer
  72. 72. Confidence & body language Up to 93 per cent of communication is done on a nonverbal level.Playing with jewelry Crossing your arms can convey stress can make you look and anxiety. bored or disinterested. Making earth little softer
  73. 73. • Non verbal language• Face displays interest of the persons• Body language presents to the audience what we feel & think about the particular matter. Ex: Nodding one’s head• Body language (e.g., arms crossed, standing, sitting, relaxed).• Emotion of the sender & receiver (e.g., speaking clearly, enthusiastically) Making earth little softer
  74. 74. Positive body language • Strong, firm handshake: Confidence, security • Leaning forward, eye contact, hand gestures: Sincerity, confidence, interest • Natural tone, volume, pitch and pace of voice: Secure, confidence • Eye contact: Openness and honesty • Facial expressions to match what is said (smiling while friendly), Secure self-esteem • Relaxed upright posture, arms swinging naturally while walking: Confident • Nodding: Approval Making earth little softer
  75. 75. Negative body language • Looking down: Lack of confidence • Limp, weak handshake: Nervousness • Leaning in too close: Could be threatening • Weak, soft voice: Nervousness • Clearing throat, saying um, uh, using overly complex sentences: Insecurity, nervousness • Dropping head : Untrustworthy • Rigid, feet shuffling: Lack of confidence • Folded arms, crossed legs: Not interested • Twiddling thumbs, drumming fingers: Not paying attention, anxiety Making earth little softer
  76. 76. Build Self Confidence • Dress Sharp • Walk Faster • Good Posture • Personal Commercial • Gratitude • Compliment other people • Sit in the front row • Speak up • Work out • Focus on contribution Making earth little softer
  77. 77. Interview INTERVIEW Making earth little softer
  78. 78. Interview • Share a proven track record as an achiever • Impress you are management "savvy" • Honesty...integrity...a decent human being • Good fit with culture & a team player • Positive attitude...sense of humour • Good communication skills • Dedication...willingness to walk extra mile to deliver quality & achieve excellence • Definite purpose...clear goals • Enthusiasm...high level of motivation • Confident...healthy...a leader Making earth little softer
  79. 79. Successful storyEvery successful personhas a painful story.Every painful story hasa successful ending. Accept the pain and get ready for success Making earth little softer
  80. 80. Etiquette • Follow good manners & proper etiquette • Turn the cell phone on silent mode during meeting or at public places or transport • Return the missed call • Reply by SMS if you can not take a call • Cut the call if you can not take a call • Bring a gift for the hostess -- preferably one • Say please and thank you to waiters, flight attendants, store clerks, cab drivers • Do not hesitate to say sorry or apologize for the mistake, be brave Making earth little softer
  81. 81. Etiquette • Move around at a party or social gathering, meet & greet the guest • Take light lunch/ dinner • Keep eatable or item in left hand – keep right hand free for handshakes • Address thank you note • Make eye contact, offer a warm smile in every situation, this sets people at ease • Be perceptive -- survey a situation and always use your best judgment Making earth little softer
  82. 82. Public places BUS SCENE Making earth little softer
  83. 83. Start freshNo one can go back andchange a bad beginning; But anyone can start now and create a successful ending. Making earth little softer
  84. 84. Personality Development Item DescriptionDeep faith Determination to keep commitment;towards work Come what may attitude!Positive Positive & optimistic thinkingpersonality Cultivating positive believes in othersEffective Precise to the points ; Set context, &communication sharing the thoughts & convinceTime Managing time well, Work & lifemanagement balance; Effective delegationProblem Understanding problem, analyzing,solving solutioning; & selecting right resource Making earth little softer
  85. 85. Personality Development Item DescriptionTeam Spirit Working with heterogeneous team members, be a leader, not just a followerSelf Ability to express and asking questionsconfidence without fearLearn ability Always learning new skillsFlexibility Guts to revisit the own views & thoughts, revising as per the situation; Accommodating & aligningStability Keeping up the performance & efficiency even under stress, keeping head cool! Making earth little softer
  86. 86. Personality Development Item DescriptionConfidence Demonstrate rich self confidenceDecision Precise decision making after datamaking collection and analysis, know people wellSense of Demonstrate sense of humor even whilehumor managing tough situation, learn to smileAccepting Large hearted, ready to introspect, acceptcriticism criticism & work on it non- politicallyNot to worry Worries would not solve the problem, control the situation, mind & brainLanguage Be master of at least 3 languages Making earth little softer
  87. 87. Hurdles in planning Item DescriptionLaziness Inertia before starting, Need change in attitude; Can be overcome by practicingIncomplete how many activities to complete the tasks/information project? Incomplete information delays the activity & impacts the planLack of self In-ability & difficulty in planning &confidence execution; in-ability of coordinating activities; Imagine the activities and mitigate the risks in advanceOver Prefer actions to planning; it invites risksconfidence Leads to failure if not experienced Making earth little softer
  88. 88. Hurdles in planning Item DescriptionMentality Planning is waste of time leads heroic approach results more efforts & durationDelay in Right decision at the right time helps toDecision project & stake holdersmaking Delay in decision making & not sharing the decisions impacts projectCommitment Inability to commit due to lack of confidence or fear of being committedBeating Sharing exaggerated information & wrongdrums updates lead to planning failure Making earth little softer
  89. 89. Know your mistakesEasy is to judge the mistakes of others.Difficult is to recognize our own mistakes. It is easier to protect your feet with slippers than to cover the earth with carpet. Making earth little softer
  90. 90. Managers and Traits • No single trait is right or wrong for being an effective manager • Effectiveness is determined by interactions between characteristics of managers, nature of the job & culture of organization Character of Manager Nature of Culture of Job Organisation Making earth little softer
  91. 91. Managers and Traits Personality traits that enhance managerial effectiveness in one situation may actually impair it in another Making earth little softer
  92. 92. Self esteem The degree to which people feel good about themselves and their abilities • High self-esteem causes a person to feel competent, and capable. • Persons with low self-esteem have poor opinions of themselves and their abilities. Making earth little softer
  93. 93. Need of achievement The extent to which an individual has a strong desire to perform challenging tasks well and meet personal standards for excellence Making earth little softer
  94. 94. Experience Mistakes are painful when they happen.But years later collection of mistakes iscalled experience, which leads to success. Making earth little softer
  95. 95. Need of affiliation & Power Need for Affiliation • The extent an individual is concerned about establishing & maintaining good interpersonal relations • Such person is being liked • Get along very well with other people Need for Power • The extent an individual desires to control or influence others Making earth little softer
  96. 96. Values, Attitudes, Moods & Emotions Values • What managers try to achieve through work and how they think they should behave Attitudes • Managers’ thoughts and feelings about their specific jobs and organizations. Moods and Emotions • Encompass how managers actually feel when they are managing Making earth little softer
  97. 97. Values Terminal Values • A personal conviction about life-long goals • A sense of accomplishment, equality, and self-respect. Instrumental Values • A personal conviction about desired modes of conduct or ways of behaving • Being hard-working, broadminded, capable. Value System • The terminal & instrumental values that are the guiding principles in an individual’s life. Making earth little softer
  98. 98. Attitudes • A collection of feelings and beliefs. Job Satisfaction • A collection of feelings and beliefs that managers have about their current jobs. • Managers high on job satisfaction have a positive view of their jobs. • Levels of job satisfaction tend increase as managers move up in the hierarchy in an organization. Making earth little softer
  99. 99. Attitudes Organizational Citizenship Behaviours • Managers with high satisfaction are more likely perform these above and beyond the call of duty behaviours. • Managers who are satisfied with their jobs are less likely to quit. Making earth little softer
  100. 100. Analyse problem If a problem can be solved, no need to worry about it.If a problem cannot be solvedwhat is use of worrying? Making earth little softer
  101. 101. Organizational Commitment • Committed managers are loyal to and are proud of their firms. • Commitment can lead to a strong organizational culture. • Commitment helps managers perform their figurehead and spokesperson roles. • Commitment of international managers is affected by job security & personal mobility Making earth little softer
  102. 102. Moods and Emotions • A feeling or state of mind • Positive moods provide excitement, elation, and enthusiasm. • Negative moods lead to fear, distress, and nervousness. • Current situations and a persons basic outlook affect a person’s current mood. • A manager’s mood affects their treatment to others and how others respond to them. • Subordinates perform better & connect better to managers who are in a positive mood. Making earth little softer
  103. 103. Emotional Intelligence • The ability to understand and manage one’s own moods and emotions and the moods and emotions of other people • Assists managers in coping with their own emotions • Helps managers carry out their interpersonal roles of figurehead, leader, and liaison Making earth little softer
  104. 104. Organizational Culture • Shared set of beliefs, expectations, values, norms, and work routines that influence how employees relate to one another and work together to achieve organizational goals • When employees share an intense commitment to cultural values, beliefs, and routines a strong organizational culture exists • When members are not committed to a shared set of values, beliefs, and routines, organizational culture is weak Making earth little softer
  105. 105. Organizational Culture • Attraction-Selection-Attrition Framework • A model that explains how personality may influence organizational culture. • Founders of firms tend to hire employees whose personalities that are like their own, which may or may not benefit the organization for long-term Making earth little softer
  106. 106. Role of Values and Norms • Terminal values - signify WHAT an organization & its employees are trying to accomplish • Instrumental values - guide HOW the organization and its members trying to achieve organizational goals Making earth little softer
  107. 107. Role of Values and Norms • Managers determine & shape organizational culture through the kind of values & norms they promote • Organizational socialization – process by which newcomer learns an organizational values & norms and acquire the work behaviours necessary to perform jobs effectively Making earth little softer
  108. 108. Ceremonies and Rites • Recognize important events as a whole & of specific employees Rites of • Passage – determine how individuals enter, advance within, or leave the organization • Integration – build and reinforce common bonds among organizational members • Enhancement – let organizations publicly recognize & reward employees’ contributions to strengthen their commitment to organizational values Making earth little softer
  109. 109. Stories and Language • Communicate organizational culture • Stories reveal behaviours that are valued by the organization • Includes how people dress, the offices they occupy, the cars they drive, and the degree of formality they use when they address one another Making earth little softer
  110. 110. LifeLife laughs at you whenyou are unhappy... Life smiles at you when you are happy... Life salutes you when you make others happy... Making earth little softer
  111. 111. Thank You Making earth little softer
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