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© 2014 IBM Corporation 
BusinessConnect 
A New Era of Smart 
DevOps for the Mobile 
Enterprise: 
Build and Connect 
Rosalind Radcliffe 
Chief Architect for CLM and DevOps 
Distinguished Engineer, IBM Academy Member 
Inderpal Singh 
Software Engineer, CICS Development
IBM DevOps 
Mobile is the next evolution for connecting to the Data Center 
91% 75% 96% 90% 900% 
Mobile users keep 
their device within 
arm’s reach 100% 
2 2 
© 2014 IBM Corporation 
of the time 
Mobile shoppers 
take action after 
receiving a location 
based message 
Year to year 
increase in mobile 
cyber Monday sales 
between 2012 
and 2011 
Users use multiple 
screens as 
channels come 
together to 
create integrated 
experiences 
Increase of global 
machine-to-machine 
connections by 2022 
(2 billion in 2011 to 
18 billion at the 
end of 2022) 
2013
IBM DevOps 
Mobile is changing the way information is used 
Information restricted and 
developed in the data 
center 
Information developed 
and controlled by users 
Information developed for mobile devices 
using multiple platforms 
and transformed into 
web services 
JAVA 
3 
© 2014 IBM Corporation
IBM DevOps 
System z bridges Systems of Record and Systems of Engagement 
Systems of Record 
Corporate 
Data 
Ware-house 
Order 
Fulfillment 
Finance 
Accounting 
Systems of Record 
are well integrated, 
trusted repositories. 
Systems of Engagement 
Mobile Apps 
Siloed Dept. Apps 
Systems of 
Engagement are 
cloud-based, 
decentralized, 
support rapid app 
development. 
Cloud 
APIs 
Linux on 
IBM System z® z/OS® 
4 
© 2014 IBM Corporation
IBM DevOps 
A lack of continuous delivery impacts the entire business 
enterprise in the new reality of “Systems Of Interaction” 
Line-of-business 
Takes too long to introduce or make 
changes to mobile apps and services 
>70% 
of budgets devoted 
to maintenance 
and operations 
4-6 weeks 
to deliver even minor 
application changes 
to customers 
55 
Operations 
Rapid app releases impact system 
stability and compliance 
>45% 
of customers 
experience 
production delays 
>50% 
of outsourced 
projects fail to 
meet objectives 
Systems of Interaction 
Systems of Engagement Systems of Record 
Continuous 
client experience 
HR 
CRM 
DB ERP 
MF iSeries 
Partner 
value chain 
Cloud-based 
Services 
Suppliers 
Delivery in the context of agile 
Development/Test 
Speed mismatch between faster moving 
front office and slower moving back office 
systems, delaying time to obtain feedback 
5 © 2014 IBM Corporation
IBM DevOps 
DevOps for mobile automation for demanding Agile schedules 
Continuously Deliver High Quality Mobile Apps, Rapidly Respond to Feedback 
Business 
Owner 
Service 
Developer/Tester 
Service 
Operations 
Target 
Customer 
Develop 
and 
Test Deploy Steer Operate 
Idea Market 
DevOps for Mobile Automation Capabilities 
Collaborative Development 
Continuous Testing 
Continuous Monitoring 
Continuous Release and Deployment 
Continuous feedback and Optimization 
Lean and Agile principles 
Continuous 
Business Planning 
6 
© 2014 IBM Corporation
IBM DevOps 
IBM DevOps point of view 
77 
Enterprise capability for continuous software delivery that enables clients 
to seize market opportunities and reduce time to customer feedback 
Continuous 
Customer 
Feedback and 
Optimization 
Continuous 
Monitoring 
Collaborative 
Development 
Continuous 
Business Planning 
Develop 
and Test 
Plan 
and Measure 
DevOps – 
Continuous 
innovation, 
feedback and 
improvements 
Release 
and Deploy 
Continuous Release 
and Deployment 
Continuous 
Testing 
Monitor 
and Optimize 
Accelerate 
software delivery – 
for faster time to value 
Balance speed, cost, 
quality and risk – 
for increased capacity 
to innovate 
Reduce time to 
customer feedback – 
for improved customer 
experience 
7 © 2014 IBM Corporation
The need: Integrate systems of engagement with systems of record 
By bringing together the culture, processes, and tools across the entire 
software delivery lifecycle – spanning mobile to mainframe platforms 
© 2014 IBM Corporation 
IBM DevOps 
Systems of Engagement (SoE) Apps 
Rapid 
Releases AppStore 
Monitor 
and Optimize 
Release 
and Deploy 
Develop 
and Test 
Integration Test 
8 
Monitor 
and Optimize 
Develop 
and Test 
Web Apps 
Frequent 
Releases 
Production 
Environment 
Databa ses 
Systems of Record (SoR) Apps 
Fewer 
Releases Databases
IBM DevOps 
Leverage common tools to build multiplatform apps 
Rational Developer for the Enterprise 
IBM Worklight for MobileFirst platform 
CICS Transaction V5 
Enabling you to… 
• Leverage common Eclipse-based 
IDEs for all types of development 
• Access broad coverage of 
runtimes, languages, compilers, 
and platforms 
• Access via cloud-based 
environments like SmartCloud 
Enterprise+ (SCE+) 
• Create agile services from new 
and existing mainframe assets 
Boost developer productivity 
Continuous Delivery 
Open Lifecycle and Service Management 
Integration Platform 
9 
© 2014 IBM Corporation
IBM DevOps 
Refactor and extend back end services to provide an 
optimal mobile experience 
CICS TS V5 
WAS 
Worklight 
Liberty 
Mobile 
JSON 
CICS TG 
MQ / Broker 
MQTT Mobile 
CICS TS Feature Pack for 
Mobile Extensions 
CICS TG Mobile support 
CICS TS WAS Liberty support 
CICS TS Cloud enablement support 
Enabling you to… 
• Expose new and existing back-end 
services to mobile 
applications in an easily 
consumed format 
• Modernize your existing interface 
with Liberty in CICS 
• Accelerate agile adoption on the 
mainframe 
10 
10 
© 2014 IBM Corporation
IBM DevOps 
University of Florida goes mobile 
Enabling 50,000 students, 5,400 faculty members and staff 
access to online features anytime, anywhere 
Data provided to students real time 
Mobile formatted information of class 
schedules, textbooks, academic dates, 
grades, emergency information and 
campus map 
11 11 
© 2014 IBM Corporation 
IBM Solution 
Accessing CICS with System z 
information via smartphones 
Up to 1M transactions/day
IBM DevOps 
25 years of continuous operation 
On CICS®, DB2®, and System z® 
“Mobile banking is a fast growing channel for Halkbank. As for all other channels, 
we run the transactions themselves on our CICS and DB2 for z/OS systems, 
which helps to ensure the highest levels of performance, availability and security” 
Ayhan Yalkut, System z Manager, Halkbank. 
Mobile 
Scalable 
The Turkish state pays most of the 
government salaries through the bank, 
causing a once-monthly peak in daily 
transactions, increasing from 25m to 50m 
Reliable 
“In more than 25 years of continuous 
operations, we have never had any 
unplanned downtime” 
“Core enterprise applications process transactions — lots of transactions — and so can’t be scaled by 
adding load balancers and spawning new copies of services. They scale by adding capacity to the 
transaction processing engine” 
12 
© 2014 IBM Corporation
IBM DevOps 
Break down silos by moving to an Agile team environment 
Rational Team Concert 
Rational Doors Next Generation 
Rational Quality Manager 
CICS Configuration Manager 
Enabling you to… 
• Manage all types of source - 
JavaScript to COBOL 
• Create work items spanning 
technologies and solutions 
• Accelerate agile adoption on the 
mainframe 
• Integrate existing SCMs and 
deployment tools, e.g. ChangeMan 
and Endevor 
• Use Lifecycle integration adapters 
for third-party tools 
Maximize team productivity 
Project Managers / 
SCRUM Masters Quality and Test 
Continuous Delivery 
Agile Teams 
Developers 
Administrator 
LoB / Business 
Analyst 
Open Lifecycle and Service Management 
Integration Platform 
13 
© 2014 IBM Corporation
IBM DevOps 
Offload development and testing to reduce MIPS 
Rational Developer and 
Test Environment for System z 
Enabling you to… 
• Liberate developers to rapidly 
prototype new applications 
• Develop and test System z 
applications anywhere, anytime 
• Free up mainframe development 
MIPS for production workload 
• Eliminate costly delays by reducing 
dependencies on operations staff 
• Try latest middleware, including CICS 
5.1, IMS 12.1, and WebSphere 8.5 
• System z Development and Test 
Solution 
RDz 
RDz & ISPF 
Improve development flexibility 
Continuous Delivery 
Open Lifecycle and Service Management 
Integration Platform 
New 
Note: This Program is licensed only for development and test of applications that run on IBM z/OS. The Program may not be used to run production workloads of any 
kind, nor more robust development workloads including without limitation production module builds, pre-production testing, stress testing, or performance testing. 
14 
© 2014 IBM Corporation
IBM DevOps 
Develop and test capabilities for mobile applications 
Rational Test Workbench 
IBM Worklight for MobileFirst platform 
Rational Application Developer 
Rational Developer for the Enterprise 
CICS Interdependency Analyzer 
CICS Performance Analyzer 
Enabling you to… 
• Quickly design, code, build, test, 
and deploy mobile apps that run on 
a wide variety of mobile platforms 
• Refactor and extend existing back-end 
services to provide an optimal 
mobile experience 
• Stub out back-ends to simplify test 
and development 
New 
New 
• Automate testing for native and 
hybrid mobile apps 
Accelerate mobile application development 
Construct, debug, and test mobile 
and Web applications 
Design 
Deploy 
Code 
Test 
Refactor and extend existing logic 
mobile-consumable services 
Continuous Delivery 
Open Lifecycle and Service Management 
Integration Platform 
as 
15 
© 2014 IBM Corporation
IBM DevOps 
Client Successes with DevOps 
Laminar Medica reduced 
new product development 
time and costs by 25%, 
contributing to 10% increase 
in competitive wins 
SIBRA GmbH keeps a 
vital project within budget 
and on time 
Sandhata increased 
productivity 100%, and 
added tens of millions in 
new revenue 
China Merchants Bank 
profits from a unified 
collaboration platform 
INTER Versicherungsgruppe 
increases productivity in 
application development 
IBM Watson team is 
reducing delivery cycles 
from 9 weeks to 3 weeks, 
& has achieved zero 
maintenance window 
downtime 
Develop 
and 
Test 
Plan 
and 
Measure 
Nationwide improved 
code quality 50%, 
reduced end-user 
downtime by 70%, and 
increased on-time 
delivery 90% 
IBM CICS development 
team simplifies software 
builds and helps support 
agile development, 
improve collaboration 
Aon Integramark 
establishes a dynamic 
SOA environment that 
automates data 
synchronization 
Release 
and 
Deploy 
Monitor 
and 
Optimize 
A healthcare 
information provider 
cuts deployment 
time down to 
minutes 
Sky Bet monitors the 
online customer 
experience to increase 
overall revenues 
16 
© 2014 IBM Corporation
IBM DevOps 
Summary 
• There are challenges to delivering 
software-driven innovation 
• Disruptive technologies are driving 
greater need to innovate 
• DevOps is critical to your success 
• IBM has first class DevOps solutions 
and is continuing to invest and improve 
upon these solutions 
• DevOps is just as relevant, if not more 
so, for the Mainframe as it is for mobile, 
cloud, and distributed platforms 
Monitor 
and Optimize 
Develop 
and Test 
Plan 
and Measure 
DevOps – 
Continuous 
innovation, 
feedback and 
improvements 
Release 
and Deploy 
From Mobile to Mainframe 
17 
© 2014 IBM Corporation
IBM DevOps 
www.ibm.com/devops 
Rosalind Radcliffe 
Chief Architect for CLM and DevOps 
Distinguished Engineer, IBM 
Academy Member 
@RosalindRad 
rradclif@us.ibm.com 
Inderpal Singh 
Software Engineer, CICS 
Development 
@Indiss 
indi.singh@uk.ibm.com 
18 
© 2014 IBM Corporation
IBM DevOps 
© Copyright IBM Corporation 2014. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without 
warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these 
materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the 
applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all 
countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market 
opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, 
the Telelogic logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other 
company, product, or service names may be trademarks or service marks of others. 
19 
© 2014 IBM Corporation

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DevOps for the Mobile Enterprise: Build and Connect

  • 1. © 2014 IBM Corporation BusinessConnect A New Era of Smart DevOps for the Mobile Enterprise: Build and Connect Rosalind Radcliffe Chief Architect for CLM and DevOps Distinguished Engineer, IBM Academy Member Inderpal Singh Software Engineer, CICS Development
  • 2. IBM DevOps Mobile is the next evolution for connecting to the Data Center 91% 75% 96% 90% 900% Mobile users keep their device within arm’s reach 100% 2 2 © 2014 IBM Corporation of the time Mobile shoppers take action after receiving a location based message Year to year increase in mobile cyber Monday sales between 2012 and 2011 Users use multiple screens as channels come together to create integrated experiences Increase of global machine-to-machine connections by 2022 (2 billion in 2011 to 18 billion at the end of 2022) 2013
  • 3. IBM DevOps Mobile is changing the way information is used Information restricted and developed in the data center Information developed and controlled by users Information developed for mobile devices using multiple platforms and transformed into web services JAVA 3 © 2014 IBM Corporation
  • 4. IBM DevOps System z bridges Systems of Record and Systems of Engagement Systems of Record Corporate Data Ware-house Order Fulfillment Finance Accounting Systems of Record are well integrated, trusted repositories. Systems of Engagement Mobile Apps Siloed Dept. Apps Systems of Engagement are cloud-based, decentralized, support rapid app development. Cloud APIs Linux on IBM System z® z/OS® 4 © 2014 IBM Corporation
  • 5. IBM DevOps A lack of continuous delivery impacts the entire business enterprise in the new reality of “Systems Of Interaction” Line-of-business Takes too long to introduce or make changes to mobile apps and services >70% of budgets devoted to maintenance and operations 4-6 weeks to deliver even minor application changes to customers 55 Operations Rapid app releases impact system stability and compliance >45% of customers experience production delays >50% of outsourced projects fail to meet objectives Systems of Interaction Systems of Engagement Systems of Record Continuous client experience HR CRM DB ERP MF iSeries Partner value chain Cloud-based Services Suppliers Delivery in the context of agile Development/Test Speed mismatch between faster moving front office and slower moving back office systems, delaying time to obtain feedback 5 © 2014 IBM Corporation
  • 6. IBM DevOps DevOps for mobile automation for demanding Agile schedules Continuously Deliver High Quality Mobile Apps, Rapidly Respond to Feedback Business Owner Service Developer/Tester Service Operations Target Customer Develop and Test Deploy Steer Operate Idea Market DevOps for Mobile Automation Capabilities Collaborative Development Continuous Testing Continuous Monitoring Continuous Release and Deployment Continuous feedback and Optimization Lean and Agile principles Continuous Business Planning 6 © 2014 IBM Corporation
  • 7. IBM DevOps IBM DevOps point of view 77 Enterprise capability for continuous software delivery that enables clients to seize market opportunities and reduce time to customer feedback Continuous Customer Feedback and Optimization Continuous Monitoring Collaborative Development Continuous Business Planning Develop and Test Plan and Measure DevOps – Continuous innovation, feedback and improvements Release and Deploy Continuous Release and Deployment Continuous Testing Monitor and Optimize Accelerate software delivery – for faster time to value Balance speed, cost, quality and risk – for increased capacity to innovate Reduce time to customer feedback – for improved customer experience 7 © 2014 IBM Corporation
  • 8. The need: Integrate systems of engagement with systems of record By bringing together the culture, processes, and tools across the entire software delivery lifecycle – spanning mobile to mainframe platforms © 2014 IBM Corporation IBM DevOps Systems of Engagement (SoE) Apps Rapid Releases AppStore Monitor and Optimize Release and Deploy Develop and Test Integration Test 8 Monitor and Optimize Develop and Test Web Apps Frequent Releases Production Environment Databa ses Systems of Record (SoR) Apps Fewer Releases Databases
  • 9. IBM DevOps Leverage common tools to build multiplatform apps Rational Developer for the Enterprise IBM Worklight for MobileFirst platform CICS Transaction V5 Enabling you to… • Leverage common Eclipse-based IDEs for all types of development • Access broad coverage of runtimes, languages, compilers, and platforms • Access via cloud-based environments like SmartCloud Enterprise+ (SCE+) • Create agile services from new and existing mainframe assets Boost developer productivity Continuous Delivery Open Lifecycle and Service Management Integration Platform 9 © 2014 IBM Corporation
  • 10. IBM DevOps Refactor and extend back end services to provide an optimal mobile experience CICS TS V5 WAS Worklight Liberty Mobile JSON CICS TG MQ / Broker MQTT Mobile CICS TS Feature Pack for Mobile Extensions CICS TG Mobile support CICS TS WAS Liberty support CICS TS Cloud enablement support Enabling you to… • Expose new and existing back-end services to mobile applications in an easily consumed format • Modernize your existing interface with Liberty in CICS • Accelerate agile adoption on the mainframe 10 10 © 2014 IBM Corporation
  • 11. IBM DevOps University of Florida goes mobile Enabling 50,000 students, 5,400 faculty members and staff access to online features anytime, anywhere Data provided to students real time Mobile formatted information of class schedules, textbooks, academic dates, grades, emergency information and campus map 11 11 © 2014 IBM Corporation IBM Solution Accessing CICS with System z information via smartphones Up to 1M transactions/day
  • 12. IBM DevOps 25 years of continuous operation On CICS®, DB2®, and System z® “Mobile banking is a fast growing channel for Halkbank. As for all other channels, we run the transactions themselves on our CICS and DB2 for z/OS systems, which helps to ensure the highest levels of performance, availability and security” Ayhan Yalkut, System z Manager, Halkbank. Mobile Scalable The Turkish state pays most of the government salaries through the bank, causing a once-monthly peak in daily transactions, increasing from 25m to 50m Reliable “In more than 25 years of continuous operations, we have never had any unplanned downtime” “Core enterprise applications process transactions — lots of transactions — and so can’t be scaled by adding load balancers and spawning new copies of services. They scale by adding capacity to the transaction processing engine” 12 © 2014 IBM Corporation
  • 13. IBM DevOps Break down silos by moving to an Agile team environment Rational Team Concert Rational Doors Next Generation Rational Quality Manager CICS Configuration Manager Enabling you to… • Manage all types of source - JavaScript to COBOL • Create work items spanning technologies and solutions • Accelerate agile adoption on the mainframe • Integrate existing SCMs and deployment tools, e.g. ChangeMan and Endevor • Use Lifecycle integration adapters for third-party tools Maximize team productivity Project Managers / SCRUM Masters Quality and Test Continuous Delivery Agile Teams Developers Administrator LoB / Business Analyst Open Lifecycle and Service Management Integration Platform 13 © 2014 IBM Corporation
  • 14. IBM DevOps Offload development and testing to reduce MIPS Rational Developer and Test Environment for System z Enabling you to… • Liberate developers to rapidly prototype new applications • Develop and test System z applications anywhere, anytime • Free up mainframe development MIPS for production workload • Eliminate costly delays by reducing dependencies on operations staff • Try latest middleware, including CICS 5.1, IMS 12.1, and WebSphere 8.5 • System z Development and Test Solution RDz RDz & ISPF Improve development flexibility Continuous Delivery Open Lifecycle and Service Management Integration Platform New Note: This Program is licensed only for development and test of applications that run on IBM z/OS. The Program may not be used to run production workloads of any kind, nor more robust development workloads including without limitation production module builds, pre-production testing, stress testing, or performance testing. 14 © 2014 IBM Corporation
  • 15. IBM DevOps Develop and test capabilities for mobile applications Rational Test Workbench IBM Worklight for MobileFirst platform Rational Application Developer Rational Developer for the Enterprise CICS Interdependency Analyzer CICS Performance Analyzer Enabling you to… • Quickly design, code, build, test, and deploy mobile apps that run on a wide variety of mobile platforms • Refactor and extend existing back-end services to provide an optimal mobile experience • Stub out back-ends to simplify test and development New New • Automate testing for native and hybrid mobile apps Accelerate mobile application development Construct, debug, and test mobile and Web applications Design Deploy Code Test Refactor and extend existing logic mobile-consumable services Continuous Delivery Open Lifecycle and Service Management Integration Platform as 15 © 2014 IBM Corporation
  • 16. IBM DevOps Client Successes with DevOps Laminar Medica reduced new product development time and costs by 25%, contributing to 10% increase in competitive wins SIBRA GmbH keeps a vital project within budget and on time Sandhata increased productivity 100%, and added tens of millions in new revenue China Merchants Bank profits from a unified collaboration platform INTER Versicherungsgruppe increases productivity in application development IBM Watson team is reducing delivery cycles from 9 weeks to 3 weeks, & has achieved zero maintenance window downtime Develop and Test Plan and Measure Nationwide improved code quality 50%, reduced end-user downtime by 70%, and increased on-time delivery 90% IBM CICS development team simplifies software builds and helps support agile development, improve collaboration Aon Integramark establishes a dynamic SOA environment that automates data synchronization Release and Deploy Monitor and Optimize A healthcare information provider cuts deployment time down to minutes Sky Bet monitors the online customer experience to increase overall revenues 16 © 2014 IBM Corporation
  • 17. IBM DevOps Summary • There are challenges to delivering software-driven innovation • Disruptive technologies are driving greater need to innovate • DevOps is critical to your success • IBM has first class DevOps solutions and is continuing to invest and improve upon these solutions • DevOps is just as relevant, if not more so, for the Mainframe as it is for mobile, cloud, and distributed platforms Monitor and Optimize Develop and Test Plan and Measure DevOps – Continuous innovation, feedback and improvements Release and Deploy From Mobile to Mainframe 17 © 2014 IBM Corporation
  • 18. IBM DevOps www.ibm.com/devops Rosalind Radcliffe Chief Architect for CLM and DevOps Distinguished Engineer, IBM Academy Member @RosalindRad rradclif@us.ibm.com Inderpal Singh Software Engineer, CICS Development @Indiss indi.singh@uk.ibm.com 18 © 2014 IBM Corporation
  • 19. IBM DevOps © Copyright IBM Corporation 2014. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others. 19 © 2014 IBM Corporation