The book is divided into five major parts, composed of 17 regular chapters (two of which are online) supplemented by six online tutorials and six Technology Guides. Parts and chapters break down as follows:
Part I gives an overview of IT in the enterprise. Chapter 1 introduces the driver of the use of IT in the digital economy and gives an overview of ISs and IT trends. Chapter 2 presents the foundations of ISs and their strategic use. Special attention is given to cutting-edge topics.
Chapter 1 IT Supports Organizational Performance in Turbulent Business Environments
Chapter 2 Information Technologies: Concepts, Types, and IT Support
Part II: IT infrastructure
This part introduces two major building blocks of IT: Data and Networks. Other building blocks are covered in the online Technology Guides.
Chapter 3 Managing Data to Improve Business Performance
Chapter 4 Networks and Collaboration as Business Solution
Chapter 5 Securing the Enterprise and Business Continuity
Part III: The Web Revolution
The three chapters in Part III introduce the Web-based technologies and applications starting with the topics of e-business and e-commerce, mobile and wireless computing, and social networking and the Web 2.0 environment
Chapter 6 E-Business and E-Commerce
Chapter 7 Mobile Commerce
Chapter 8 Social Networks in the Web 2.0 Environment
Part IV: Organizational Applications
Part IV begins with IT applications in transaction processing, functional applications, and integration of functional systems, supply chain management, Web-based enterprise systems, CRM, and KM…
Chapter 9 Transaction Processing, Functional Applications, and Integration
Chapter 10 Enterprise Systems: Supply Chains, ERP, CRM, and KM
Chapter 11 Interoganizational, Large-Scale, Global Information Systems
Part V: Decision Making and Strategy
Part V explores the implementation, evaluation, construction, and maintenance of ISs that give greater visibility into all corners of the enterprise - business Intelligence, decision support systems, data visualization tools, and data mining…
Chapter 12 Business Intelligence and Decision Support Systems
Chapter 13 IT strategy and Planning
Chapter 14 Managing IT Projects, Process Improvement, and Organizational Change
Chapter 15 Impact of IT on Enterprise, Users, and the Environment
Online Part VI: Implementing and Managing IT.
In the two chapters available online at the book’s Web site, we explore acquiring and developing business applications and infrastructure and the economics of IT.
Chapter 16 Acquiring and Developing Business Applications and Infrastructure*
Chapter 17 Information Technology Economics*
*Part VI can be accessed online at www.wiley.com/go/global/turban
Systems Analysis and Design
the Technology Guides and the Tutorial are available online at www.wiley.com/go/global/turban