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L’Excellence Client Slideshare Linked In

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L\'excellence client cartographie de l\'offre Velvet

L\'excellence client cartographie de l\'offre Velvet

Published in: Business, Technology

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  • 1. L’excellence client Faire évoluer le business model Marketing et Ventes Outils Opérations Stratégie Direction Générale Marketing Ventes Canaux Service Client Finance DSI RH DATAMINING CHANGE & FORMATION BI STRATEGIE CLIENT PERFORMANCE OPERATIONNELLE CRM INNOVATION
  • 2. Customer excellency Improve the Marketing and sales business model Tools Operations Strategy CEO Marketing Sales Service Finance IT HR DATAMINING CHANGE MANAGEMENT BI CUSTOMER STRATEGY PERFORMANCE CRM INNOVATION

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