People Smart

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PI Worldwide’s<sup&gt;®</sup&gt; Selling Skills Assessment Tool™ (SSAT) gives you the specific data you need to increase the sales skills and customer relationship management skills of your entire team. With various sales position and industry editions available to fit your situation, the easy-to-administer online survey includes 25 targeted, scenario-based questions that assess the critical skills essential to successful consultative selling.

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People Smart

  1. 1. People Smart. Results driven.<br />
  2. 2. Selling Skills Assesment Tool(SSAT) <br />The SSAT takes an objective look at your people’s strengths, their skills and specific areas that need improvement. It provides a detailed, accurate quantification of the selling abilities across your organization—vital information that lets you focus your sales training initiative for maximum impact and maximum revenue growth. The statistical data you get from the SSAT is tailored to the way you manage your organization. In addition to individual reports and an overall summary of your entire sales team, you can evaluate the results by department, geography, title—or any other grouping you may choose.<br />
  3. 3. SSAT<br />SSAT gives you the specific data you need to increase the sales skills and customer relationship management skills of your entire team. With various sales position and industry editions available to fit your situation, the easy-to-administer online survey includes 25 targeted, scenario-based questions that assess the critical skills essential to successful consultative selling.<br />
  4. 4. What is SSAT Measuring? <br />The SSAT is measuring the 5 core sales skills required for a customer-focused and consultative sales process.<br />Open: Explores how to build trust and credibility by setting verbal agendas, handling early objections and managing client expectations.<br />Investigate: Examines how to accurately assess the situation and uncover the client’s needs through strategic questioning, listening skills and the examination of their decision making criteria.<br />
  5. 5. Present: Encompasses how to link your capabilities to the client situation through strategic value articulation, differentiation and the appropriateness of your solutions.<br />Confirm: Uncovers how to ask for the business, handle objections, gain agreement and win the business, even when there are multiple decisions makers.<br />Position: Focuses on how to build long-term customers for life, including referral strategies, cross selling and customer relationship management.<br />
  6. 6. SSAT Current Offerings<br />Outside Sales Inside Sales<br />Outside Sales –Healthcare Internal Client<br />Outside Sales –Customer Call Center-Outbound<br />Legal Call Center-Inbound<br />Mortgage Call Center-Healthcare<br />Professional Services Real Estate <br />Automotive Sales<br />Customer Service Call Center<br />Underwriter <br />
  7. 7. What do the results of the SSAT tell me?<br />The results of the SSAT provide an objective view of sales strengths, skills and areas that warrant improvement. Clients receive 3 reports which:<br /><ul><li>Provide a statistical evaluation of each of the 5 core sales skills for their sales force.
  8. 8. Deliver a summary of each division/team in comparison to the entire sales force.
  9. 9. Compare each sales person to the division/team and to the entire sales force.</li></li></ul><li>How does the SSAT help develop your sales organization?<br />The SSAT information provides sales management with specific quantitative data profiling the targeted needs of the group, the needs of the division/team, and the needs of each individual sales person. The SSAT data provides the insight to effectively focus the group sales training needs for maximum impact and individual coaching plans for maximum sale growth.<br />
  10. 10. Contact : Robert Peterson <br />Leadership and Sales Consultant<br />PH : 904-269-2299<br />robert@predictiveresults.com<br />

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