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FINAL PROJECT


IS 435, Organizational Modeling
Winter Quarter, 2009

Th 5:45PM - 9:00PM
Section 801
Class# 22687
Section 810, Online Learning
Class# 22688




Roy Hoppe
“Hey! I got this idea for a new …”
or
“What module are we on?”
Final Project. Roy Hoppe
                                           IS 435, Organizational Modeling




EXECUTIVE
SUMMARY

              Executive Summary
              DePaul University’s School of Computing and Digital
              Media has a current process that focuses on the
              steps it takes to create a new course. Although the
              procedure for doing this is quite evident to
              instructors that have been at DePaul for a while, new
              instructors are unclear on how to approach this
              process. Even after a new course is created, how
              does the original instructor transfer his knowledge to
              another instructor who has to teach the course for
              the first time? The purpose of this project is to
              establish written procedures and guidelines to aide
              instructors in creating new courses and transferring
              course knowledge to new instructors.

INTRODUCTIO
N


              About the organization

              DePaul University – With more than 24, 300
              students, DePaul University is the only one of the

                                                                        2
Final Project. Roy Hoppe
                                        IS 435, Organizational Modeling


          nation’s 10 largest private universities where the
          faculty priority is teaching. Founded on the
          Vincentian principle of access for everyone, DePaul
          remains committed to providing a quality education
          through personal attention to students from a wide
          range of backgrounds.

          At the school of CDM, they are the College of
          Computing and Digital Media - and much more. As
          one of the largest schools of technology and digital
          media in the Midwest, DePaul CDM offers 27
          undergraduate and graduate programs in a wide and
          diverse range of fields within computing, cinema and
          interactive arts.

          About me

          My name is Roy Hoppe and I am a returning adult
          student in the Bachelor of Science Information
          Systems Combined Degree. I am currently in my
          senior year, as an undergraduate with ambitions of
          finishing in July 2009. My career goal is to become
          a Business Analyst.




CURRENT
PROCESS

          Current Process Description

          A single instructor or a group of instructors come up
          with an idea for a class. They initiate the process by
          doing research on the idea and then they create
          syllabi from scratch or use existing syllabi from
          another accredited university. Then they generate a
          written proposal that includes the course title,
          course description, course objectives, syllabus and
          any prerequisites that might be required. Then the

                                                                     3
Final Project. Roy Hoppe
                              IS 435, Organizational Modeling


proposal is submitted to the appropriate Program
Committee that the proposed course falls under.
The Program Committee is comprised of volunteer
professors, who teach courses in that particular
program. The Program Committee reviews all the
necessary information, makes suggestions and then
forwards it to the Curriculum Committee. Once the
instructor(s) makes the necessary changes the
proposal is presented to the Curriculum Committee.
The Curriculum Committee reviews the proposal and
determines if the course is worthy of adding it to the
current curriculum. Once approved, the new course
will be added to the current list of active courses and
scheduled to be included in a future quarter.


Duration Analysis Results

See recording for discussion – The time commitment
for this whole process varies due to several factors
which includes but is not limited to time management
skills of the instructor(s) in regards to research,
knowledge of the requirements, satisfying the
suggestions of the Program Committee and
Curriculum Committee. The average time it takes to
complete the process of creating a new course is
10-15 weeks and to transfer course knowledge is 5-7
days.

Information Gathering

How you did it, what you learned, whom you
interviewed (anonymous, no names but titles ok),
include notes as an appendix where appropriate.

I interviewed several faculty members who provided
valuable insight into how the current process
operates. The faculty members that I had the
privilege of interviewing were Dr. Dettori, Dr.
Steinbach, Dr. Mittleman, Dr. Settle, Dr. Sutcliffe, Dr.
Furst and Dr. Burns. I initially had a series of seven
questions for them to answer and then try to
expound on the answers that they gave me that I
thought could produce further insight. When I was

                                                           4
Final Project. Roy Hoppe
                                   IS 435, Organizational Modeling


aware that the instructors were involved in a
committee, I presented further questions to gain
insight from the committee perspective.



Leverage Points
I have identified three leverage points for this process.
The first leverage point is process workflow design
(actors, steps and flow). For creating a new course, it is
the step where the instructor does the research. If there
were standardized forms to use and a list of suggested
research references, this would definitely reduce the
amount of time it takes to perform research. The second
leverage point is application of information technology
(databases). This leverage point involves creating the
written proposal that is submitted to the committees for
approval. If you had a template for the written proposal,
it would standardize the instructors approach to
gathering the appropriate information and the forms
required for submission to make the process run
smoother. If the instructor knows what information is
needed, the required format and a direction to start in,
the time management piece would become streamlined
and efficient. The third leverage point is when the
teacher creates modules for the course. Currently it is
usually done by one instructor and you might get a
marrow approach to the course material. If you had a
pool of instructors, creating modules for the course, your
modules will be more dynamic and inspirational for the
students. The students will get the best from every
instructor and make the course exciting and the students
will naturally respond favorably.

Process Disablers for current

The process disablers for either the current create a
new course process or the transfer of course
knowledge to a new instructor is how long it takes to
gather information process workflow design (actors, steps and flow)
and put it into a standardized format application of
information technology (databases). One other process
disabler is the reliance of one instructor to create
the course material because then the material will
become stagnant and, eventually, the students will
stop taking the course.

                                                                      5
Final Project. Roy Hoppe
                                          IS 435, Organizational Modeling



             Process Enablers

             The answer to this is presented as a threefold
             solution. The first is to supply a list of preformatted
             forms that instructors can use to process their new
             course proposal. The second is to supply a list of
             useful research resources that an instructor can use
             to launch their research. The third is to incorporate
             a pool of instructors input, for the course material,
             and then to submit it to the Teaching Learning and
             Excellence committee for course material review
             and suggestions.



METRICS &
OTHER INFO

             Metrics
                  With the current process of creating a new
             course proposal, if the instructor(s) are unaware of
             the process in regards to what research resources
             are most beneficial, what items need to be included
             in the proposal, the proper format of the proposal
             then time is wasted on how and what I need to
             submit as opposed to spending time on research
             and generating the proposal package. This can be
             summed up in the metric title of time management.
             Instructors are people, just like everyone else, with a
             personal life as well as an academic life. They have
             to balance the two so as to prevent one from
             overtaking the other. If they get bogged down with
             just the preliminary information of how and what of
             the proposal process then they might not feel that
             they have enough time for proposing a new course
             and may scrape the idea for future consideration.

                 So, if instructors had a document explaining how
             the process works, what material is needed for the
             process, how to format the material and possible or
             suggested research resources then process would
             have a more controlled time management tool that

                                                                       6
Final Project. Roy Hoppe
                                            IS 435, Organizational Modeling

              the instructors would view as tolerable. This would
              help them to balance their current class load,
              personal life and new course proposal process
              easier.

              In regards to replicating course material, if the
              responsibility of creating course modules is placed
              on one instructor, then you are adding to the already
              delicate balance that the instructor has to maintain
              (personal, academic...) and the modules will contain
              material from only one source and quite possibly be
              outdated. This would effect the learning
              environment and prevent the students from
              experiencing modules that are fresh and innovative.
              If the instructor had a pool of instructors to work
              with, in conjunction with the input from the Teaching
              Learning and Excellence committee, the course
              modules would be more dynamic and pertinent that
              the students would thoroughly benefit from this
              experience and this would reflect in their knowledge
              gained, grade and course and module evaluations.


WHAT’S NEXT


              Anticipated Implementation Barriers

              And what you can do to overcome them?
              I believe that the implementation barriers might
              come from the fact that you have a vast numbers of
              instructors employed at DePaul that range in
              personality and work ethic. One of the first barriers
              is if they are willing to share their research
              resources with other instructors. They might feel
              that their research resources might be considered a
              private matter and would be unwilling to share any
              information. To further this thought, office politics
              might come into play when asked to share their
              personal research resources. This may occur
              because of varying personalities that they might not
              appreciate another instructor as well as others do.
              So the sharing of knowledge may hinge on affiliations
              or clichés.


                                                                         7
Final Project. Roy Hoppe
                             IS 435, Organizational Modeling

To overcome the barrier, you might want to
approach certain individuals with the aspect of
making their life easier if they were exposed to wider
range of research resources and teaching modules.
This would help them to transform their teaching
style into a more receptive toll and the fruits of their
efforts would be reflected in improved course
evaluations and possible pay increases.




                                                           8
APPENDIX A                                      Swimlane Diagram(s) for As Is Process.




                                       Level 1 Deliver New Course As Is
Level 1 Deliver New Cour se As Is
         Source Instructor(s)




                                                                                                                         Receives                     Prepares New
                                     Generates                                                                         Approved New                     Material &                 Teaches New
                                                                                                                                       Gathers                          Presents
                                    New Course                                                                            Course                      Teaching Best                   Course
                                   Prep Proposal                 Sends                                                   Proposal                        Practices




                                                              Receives New
     ommittee
     Program




                                                              Course Prep
                                                                                          Forwards
                                                                Written
                                                                Proposal
                                                                                                                            Returns
    C




                                                                                                                                                         Updates
   Undergraduate
    Curriculum
    Committee




                                                                                                  Receives
                                                                                               Recommendation
                                                                                                   from PC
         Team Services




                                                                                                                                                        Store New
                                                                                                                                                         Material



                                                                                                                                                        Retrieves
         Recipient Instructors




                                                                                                                                                      Requests New
                                                                                                                                                                        Presents   Teaches New
                                                                                                                                                         Course
                                                                                                                                                                                      Course
                                                                                                                                                        Material




                                       Level 2 Propose New Course As Is
Level 2 Pr opose New Cour se As Is




                                                                         Investigate                              Create
        Source Instructor(s)




                                  Generates                               websites                              Course Tit le                                       Sends New
                                 New Course        Research                                                                             Generates
                                                                                          Investigate                                                               Course Prep
                                  Prep Idea                               Interview                               Create               New Course
                                                                                           textbook               Course                                              Written
                                                                         employers                              Description           Prep Proposal                                                                   Revises New
                                                                                                                                                                     Proposal
                                                                         Investigate                              Create
                                                                                                                                                                                                                      Course Prep
                                                                                                                                                                                                                        Written         No
                                                                            fellow                                Course
                                                                          university                             Objectives                                                                                            Proposal
                                                                           courses                              Create Syllabi
                                                                                                                                                                                                     No

                                                                                                                                                                                                                       Resubmits
     ommittee




                                                                                                                                                                   Receives New                   Ensures all         Investigates
     Program




                                                                                                                                                                                                                                      Approves New
                                                                                                                                                                    Course Prep                   necessary           New Course
                                                                                                                                                                                                                Yes                    Course Prep
                                                                                                                                                                      Written                    paperwork is         Prep Written
                                                                                                                                                                                                                                        Proposal
                                                                                                                                                                     Proposal                      present              Proposal
    C




                                                                                                                                                                                                                                             Yes
    Curri cul um Committee




                                                                                                                                                                                                                                        Receives
                                                                                                                                                                                                                                     Recommendation
       Undergraduate




                                                                                                                                                                                                                                         from PC




                                       Level 2 Prepare Course Materials As Is
Final Project. Roy Hoppe
                                                                                                                                                                     IS 435, Organizational Modeling

Level 2 Pr epar es Cour se Mater ial As Is




                                                                                                             Prepare
                                                                                                                                                                        Teaches New
        Source Instructor(s)




                                                                                                           Module lecture                  Present s
                                                                                                                                                                           Course

                                                             Review        Review                                Prepare                            Retrieves
                                                                                        Divide Course           Module lab
                                                           New Course    New Course
                                                                                        into Modules             exercise
                                                            Proposal      Textbook                                                        Updates
                                                                                                                 Prepare
                                                                                                                 Module
                                                                                                                homework
                                                                                                                 exercise
        Team Services




                                                                                                                                            Stores New
                                                                                                                                              Material




                                                       Level 2 Replicate Course Delivery As Is
Level 2 Replicate Cour se Deliver y As Is



                                                                                                                                        Prepare
                                                                                                                                      Module lecture

                                                                                                                                        Prepare
                               Source Instructor(s)




                                                              Gather               Review            Review           Divide Course    Module lab                    Teaches New
                                                                                 New Course        New Course                                            Presents
                                                            New Course                                                into Modules      exercise                        Course
                                                             Material             Proposal          Textbook
                                                                                                                                        Prepare
                                                                                                                                        Module
                                                                                                                                       homework
                                                                                                                                        exercise


                                                              Uploads
                               Team Services




                                                             Store New
                                                              Material




                                                                                                                                       Modify Module
                                                                                                                                         lecture
                               Recipient Instructors




                                                             Retrieve               Review            Review                           Modify Module                 Teaches New
                                                                                  New Course                          Review Course                       Presents
                                                            New Course                              New Course                          lab exercise                    Course
                                                                                   Proposal                              Modules
                                                             Material                                Textbook
                                                                                                                                       Modify Module
                                                                                                                                        homework
                                                                                                                                         exercise




                                                                                                                                                                                                 10
Final Project. Roy Hoppe
                                                                                                                                               IS 435, Organizational Modeling


                                APPENDIX B                       Swimlane Diagram(s) for Proposed Process.



                                Level 1 Deliver New Course To Be
Level 1 Deliver New Cour se To Be
       Source Instructor(s)




                                                                                                          Prepares
                                                                                 Receives                  Course
                                                                                                                                                     Request s              Evaluates   Modifies New
                                                                               Approved New              Material &                    Teaches New
                                                                                              Gathers                   Presents                      Student                st udent     Material
                                                                                  Course                Teaching Best                     Course
                                 Generates                                                                                                           feedback               feedback
                                                                                 Proposal                 Practice
                                New Course        Sends
                               Prep Proposal                                                             Document




                                               Receives New
     ommittee
     Program




                                               Course Prep
                                                 Written         Forwards
                                                 Proposal
    C




                                                                                 Returns                                                                                                     Updates
                                                                                                        Updates Retrieves
   Undergraduate
    Curricul um
    Committee




                                                                  Receives
                                                              Recommendation
                                                                  from PC
       Team Services




                                                                                                                                                                                         Updates New
                                                                                                          Store New                                                                        Course
                                                                                                           Material                                                                        Material



                                                                                                           Retrieves                                                                         Updates
       Recipient Instructors




                                                                                                        Requests New                                  Requests              Evaluates
                                                                                                                            Presents   Teaches New                                       Modifies New
                                                                                                           Course                                      Student               student
                                                                                                                                          Course                                           Material
                                                                                                          Material                                    feedback              feedback




                                                                                                                                                                 Provides
       Student




                                                                                                                                                                 course &
                                                                                                                                                                 modular
                                                                                                                                                                 feedback




                                                                                                                                                                                        11
Final Project. Roy Hoppe
                                                                                                                            IS 435, Organizational Modeling
 Level 2 Propose New Course To Be
Level 2 Pr opose New Cour se To Be




                                                          Investigate                   Create
    Source Instructor(s)




                            Generates                      websites                   Course Tit le                    Sends New
                                                                                                         Generates
                           New Course Begin Research                    Investigate     Create          New Course
                                                                                                                       Course Prep
                                                           Interview
                            Prep Idea                                    textbook       Course                           Written
                                                          employers                   Description      Prep Proposal                                       Revises New
                                                                                                                        Proposal
                                                          Investigate                   Create
                                                                                                                                                           Course Prep
                                                             fellow                     Course                                                               Written
                                                           university
                                                                                       Objectives                                         No                Proposal
                            Retrieve                                                                                     Submits
                                                            courses                   Create Syllabi
                                                                                                                                                            Resubmits


                            Research
                              Best
                            Practices
    Team Services




                            Proposal
                              Best
                                                                                                                                                                                    No
                            Practices

                            Proposal
                            Template


                                    Uploads
                                               Update
                                              Research
                                                Best
                                              Practices
    Instructor(s)




                                               Update
                                              Proposal
                                                Best
                                              Practices
                                               Update
                                              Proposal
                                              Template
  Committee




                                                                                                                       Receives New    Ensures all         Investigates
   Program




                                                                                                                                                                                Approves New
                                                                                                                        Course Prep    necessary           New Course
                                                                                                                                                     Yes                         Course Prep
                                                                                                                          Written     paperwork is         Prep Written
                                                                                                                                                                                  Proposal
                                                                                                                         Proposal       present              Proposal
                                                                                                                                                                                    Yes
                                                                                                                                                                                   Receives
Undergraduate




                                                                                                                                                                               Recommendation
 Curricul um
 Committee




                                                                                                                                                                                   from PC




                                                                                                                                                                          12
Final Project. Roy Hoppe
                                                                                                                                        IS 435, Organizational Modeling
                                        Level 2 Prepare Course Materials To Be
Level 2 Pr epar es Cour se Mater ial To Be



                                                                                         Prepares
                                                                                       Module lecture                                                                                                     Teaches New
                                                                                                                                               Presents
                                                                                                                                                                                                             Course
                                                                                         Prepares                                                                             Offers suggestions
                                               Review       Review
              Source Instructor(s)




                                                                       Divide Course    Module lab
                                             New Course   New Course
                                                                       into Modules      exercise
                                              Proposal     Textbook
                                                                                                                                   Submits New Material for Approval
                                                                                         Prepares
                                                                                          Module
                                                                                        homework
                                                                                         exercise
                                                                                                        Updates
              Team Services




                                                                                                     Stores New
                                                                                                       Material
         Teachi ng Learning and




                                                                                                                                               Receives                 Reviews
              Excell ence




                                                                                                                                              New Course               New Course
                                                                                                                                               Material                 Material




                                                                                                                              Submits Modified Course Material for Approval
                                                                                                                                                                                Offers suggestions


                                                                                                                                               Prepares
              Recipient Instructor(s)




                                                                                                                                             Module lecture

                                                                                                                                                Prepares
                                                                                                                                               Module lab                                            Teaches New
                                                                                                                  Retrieves                     exercise                      Presents
                                                                                                                                                                                                        Course
                                                                                                                                                Prepares
                                                                                                                                                Module
                                                                                                                                               homework
                                                                                                                                                exercise




                                                                                                                                                                                                                        13
Final Project. Roy Hoppe
                                                                                                                          IS 435, Organizational Modeling
                                    Level 2 Replicate Course Delivery To Be
Level 2 Replicate Cour se Deliver y To Be



                                                                                                     Prepare
                                                                                                   Module lecture
                                                                                                                                                                                   Reviews
                                                                                                                                                                                                         Updates
                                                                                                                                                                                  New Course
            Source Instructor(s)




                                                                                                     Prepare
                                                          Review       Review                                                                                                                             Course
                                             Gather                                Divide Course    Module lab                    Teaches New                                     Evaluation
                                                        New Course   New Course                                     Presents
                                           New Course                              into Modules      exercise                        Course                                        Reviews
                                            Material     Proposal     Textbook                                                                                                    New Course             Updates
                                                                                                     Prepare                                                                                              Course
                                                                                                     Module                                                                        Modules
                                                                                                                                                                                                         Modules
                                                                                                    homework                                                                      Evaluation
                                                                                                     exercise


                                             Uploads
            Team Services




                                           Store New                                                                                                                                                    Store Course
                                             Course                                                                                                                                                       Material
                                            Material


                                                                                                                                                Request evaluation

                                                                                                    Modify Module
                                                                                                      lecture
            Recipient Instructors




                                                                                                                                                                                           Reviews        Updates
                                                                                                                                                                                          New Course       Course
                                            Retrieve      Review        Review                      Modify Module                 Teaches New
                                                                                   Review Course                     Presents                                                             Evaluation
                                           New Course   New Course    New Course                     lab exercise                    Course
                                                         Proposal                     Modules                                                                                              Reviews
                                            Material                   Textbook                                                                                                                           Updates
                                                                                                                                                                                          New Course       Course
                                                                                                    Modify Module                                                                          Modules        Modules
                                                                                                     homework                                                                             Evaluation
                                                                                                      exercise




                                                                                                                                                                      Evaluates
            Students




                                                                                                                                                                     New Course
                                                                                                                                Request evaluation                    Evaluates
                                                                                                                                                                     New Course
                                                                                                                                                                      Modules




                                                                                                                                                                                                   14
Final Project. Roy Hoppe
                                                      IS 435, Organizational Modeling




APPENDIX C


             Project Description from Professor
             The major component of your grade is a Business
             Process Modeling project. This is an individual
             project. A group of two will be entertained under
             certain conditions. This is a quarter-long project and
             the primary vehicle for learning. Below is a
             preliminary schedule of milestones:

                            Week   Project milestone
                              1
                              2    Proposal
                              3    Interview design
                              4
                              5    Interview results
                              6    Preliminary process models
                              7    Validated as-is process model
                              8    Idea generation for improvement
                              9    Preliminary to-be process model
                             10    Validated to-be process model
                             11    Final writeup




                                                                                  15

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DePaul Organizational Modeling Final Project

  • 1. FINAL PROJECT IS 435, Organizational Modeling Winter Quarter, 2009 Th 5:45PM - 9:00PM Section 801 Class# 22687 Section 810, Online Learning Class# 22688 Roy Hoppe “Hey! I got this idea for a new …” or “What module are we on?”
  • 2. Final Project. Roy Hoppe IS 435, Organizational Modeling EXECUTIVE SUMMARY Executive Summary DePaul University’s School of Computing and Digital Media has a current process that focuses on the steps it takes to create a new course. Although the procedure for doing this is quite evident to instructors that have been at DePaul for a while, new instructors are unclear on how to approach this process. Even after a new course is created, how does the original instructor transfer his knowledge to another instructor who has to teach the course for the first time? The purpose of this project is to establish written procedures and guidelines to aide instructors in creating new courses and transferring course knowledge to new instructors. INTRODUCTIO N About the organization DePaul University – With more than 24, 300 students, DePaul University is the only one of the 2
  • 3. Final Project. Roy Hoppe IS 435, Organizational Modeling nation’s 10 largest private universities where the faculty priority is teaching. Founded on the Vincentian principle of access for everyone, DePaul remains committed to providing a quality education through personal attention to students from a wide range of backgrounds. At the school of CDM, they are the College of Computing and Digital Media - and much more. As one of the largest schools of technology and digital media in the Midwest, DePaul CDM offers 27 undergraduate and graduate programs in a wide and diverse range of fields within computing, cinema and interactive arts. About me My name is Roy Hoppe and I am a returning adult student in the Bachelor of Science Information Systems Combined Degree. I am currently in my senior year, as an undergraduate with ambitions of finishing in July 2009. My career goal is to become a Business Analyst. CURRENT PROCESS Current Process Description A single instructor or a group of instructors come up with an idea for a class. They initiate the process by doing research on the idea and then they create syllabi from scratch or use existing syllabi from another accredited university. Then they generate a written proposal that includes the course title, course description, course objectives, syllabus and any prerequisites that might be required. Then the 3
  • 4. Final Project. Roy Hoppe IS 435, Organizational Modeling proposal is submitted to the appropriate Program Committee that the proposed course falls under. The Program Committee is comprised of volunteer professors, who teach courses in that particular program. The Program Committee reviews all the necessary information, makes suggestions and then forwards it to the Curriculum Committee. Once the instructor(s) makes the necessary changes the proposal is presented to the Curriculum Committee. The Curriculum Committee reviews the proposal and determines if the course is worthy of adding it to the current curriculum. Once approved, the new course will be added to the current list of active courses and scheduled to be included in a future quarter. Duration Analysis Results See recording for discussion – The time commitment for this whole process varies due to several factors which includes but is not limited to time management skills of the instructor(s) in regards to research, knowledge of the requirements, satisfying the suggestions of the Program Committee and Curriculum Committee. The average time it takes to complete the process of creating a new course is 10-15 weeks and to transfer course knowledge is 5-7 days. Information Gathering How you did it, what you learned, whom you interviewed (anonymous, no names but titles ok), include notes as an appendix where appropriate. I interviewed several faculty members who provided valuable insight into how the current process operates. The faculty members that I had the privilege of interviewing were Dr. Dettori, Dr. Steinbach, Dr. Mittleman, Dr. Settle, Dr. Sutcliffe, Dr. Furst and Dr. Burns. I initially had a series of seven questions for them to answer and then try to expound on the answers that they gave me that I thought could produce further insight. When I was 4
  • 5. Final Project. Roy Hoppe IS 435, Organizational Modeling aware that the instructors were involved in a committee, I presented further questions to gain insight from the committee perspective. Leverage Points I have identified three leverage points for this process. The first leverage point is process workflow design (actors, steps and flow). For creating a new course, it is the step where the instructor does the research. If there were standardized forms to use and a list of suggested research references, this would definitely reduce the amount of time it takes to perform research. The second leverage point is application of information technology (databases). This leverage point involves creating the written proposal that is submitted to the committees for approval. If you had a template for the written proposal, it would standardize the instructors approach to gathering the appropriate information and the forms required for submission to make the process run smoother. If the instructor knows what information is needed, the required format and a direction to start in, the time management piece would become streamlined and efficient. The third leverage point is when the teacher creates modules for the course. Currently it is usually done by one instructor and you might get a marrow approach to the course material. If you had a pool of instructors, creating modules for the course, your modules will be more dynamic and inspirational for the students. The students will get the best from every instructor and make the course exciting and the students will naturally respond favorably. Process Disablers for current The process disablers for either the current create a new course process or the transfer of course knowledge to a new instructor is how long it takes to gather information process workflow design (actors, steps and flow) and put it into a standardized format application of information technology (databases). One other process disabler is the reliance of one instructor to create the course material because then the material will become stagnant and, eventually, the students will stop taking the course. 5
  • 6. Final Project. Roy Hoppe IS 435, Organizational Modeling Process Enablers The answer to this is presented as a threefold solution. The first is to supply a list of preformatted forms that instructors can use to process their new course proposal. The second is to supply a list of useful research resources that an instructor can use to launch their research. The third is to incorporate a pool of instructors input, for the course material, and then to submit it to the Teaching Learning and Excellence committee for course material review and suggestions. METRICS & OTHER INFO Metrics With the current process of creating a new course proposal, if the instructor(s) are unaware of the process in regards to what research resources are most beneficial, what items need to be included in the proposal, the proper format of the proposal then time is wasted on how and what I need to submit as opposed to spending time on research and generating the proposal package. This can be summed up in the metric title of time management. Instructors are people, just like everyone else, with a personal life as well as an academic life. They have to balance the two so as to prevent one from overtaking the other. If they get bogged down with just the preliminary information of how and what of the proposal process then they might not feel that they have enough time for proposing a new course and may scrape the idea for future consideration. So, if instructors had a document explaining how the process works, what material is needed for the process, how to format the material and possible or suggested research resources then process would have a more controlled time management tool that 6
  • 7. Final Project. Roy Hoppe IS 435, Organizational Modeling the instructors would view as tolerable. This would help them to balance their current class load, personal life and new course proposal process easier. In regards to replicating course material, if the responsibility of creating course modules is placed on one instructor, then you are adding to the already delicate balance that the instructor has to maintain (personal, academic...) and the modules will contain material from only one source and quite possibly be outdated. This would effect the learning environment and prevent the students from experiencing modules that are fresh and innovative. If the instructor had a pool of instructors to work with, in conjunction with the input from the Teaching Learning and Excellence committee, the course modules would be more dynamic and pertinent that the students would thoroughly benefit from this experience and this would reflect in their knowledge gained, grade and course and module evaluations. WHAT’S NEXT Anticipated Implementation Barriers And what you can do to overcome them? I believe that the implementation barriers might come from the fact that you have a vast numbers of instructors employed at DePaul that range in personality and work ethic. One of the first barriers is if they are willing to share their research resources with other instructors. They might feel that their research resources might be considered a private matter and would be unwilling to share any information. To further this thought, office politics might come into play when asked to share their personal research resources. This may occur because of varying personalities that they might not appreciate another instructor as well as others do. So the sharing of knowledge may hinge on affiliations or clichés. 7
  • 8. Final Project. Roy Hoppe IS 435, Organizational Modeling To overcome the barrier, you might want to approach certain individuals with the aspect of making their life easier if they were exposed to wider range of research resources and teaching modules. This would help them to transform their teaching style into a more receptive toll and the fruits of their efforts would be reflected in improved course evaluations and possible pay increases. 8
  • 9. APPENDIX A Swimlane Diagram(s) for As Is Process. Level 1 Deliver New Course As Is Level 1 Deliver New Cour se As Is Source Instructor(s) Receives Prepares New Generates Approved New Material & Teaches New Gathers Presents New Course Course Teaching Best Course Prep Proposal Sends Proposal Practices Receives New ommittee Program Course Prep Forwards Written Proposal Returns C Updates Undergraduate Curriculum Committee Receives Recommendation from PC Team Services Store New Material Retrieves Recipient Instructors Requests New Presents Teaches New Course Course Material Level 2 Propose New Course As Is Level 2 Pr opose New Cour se As Is Investigate Create Source Instructor(s) Generates websites Course Tit le Sends New New Course Research Generates Investigate Course Prep Prep Idea Interview Create New Course textbook Course Written employers Description Prep Proposal Revises New Proposal Investigate Create Course Prep Written No fellow Course university Objectives Proposal courses Create Syllabi No Resubmits ommittee Receives New Ensures all Investigates Program Approves New Course Prep necessary New Course Yes Course Prep Written paperwork is Prep Written Proposal Proposal present Proposal C Yes Curri cul um Committee Receives Recommendation Undergraduate from PC Level 2 Prepare Course Materials As Is
  • 10. Final Project. Roy Hoppe IS 435, Organizational Modeling Level 2 Pr epar es Cour se Mater ial As Is Prepare Teaches New Source Instructor(s) Module lecture Present s Course Review Review Prepare Retrieves Divide Course Module lab New Course New Course into Modules exercise Proposal Textbook Updates Prepare Module homework exercise Team Services Stores New Material Level 2 Replicate Course Delivery As Is Level 2 Replicate Cour se Deliver y As Is Prepare Module lecture Prepare Source Instructor(s) Gather Review Review Divide Course Module lab Teaches New New Course New Course Presents New Course into Modules exercise Course Material Proposal Textbook Prepare Module homework exercise Uploads Team Services Store New Material Modify Module lecture Recipient Instructors Retrieve Review Review Modify Module Teaches New New Course Review Course Presents New Course New Course lab exercise Course Proposal Modules Material Textbook Modify Module homework exercise 10
  • 11. Final Project. Roy Hoppe IS 435, Organizational Modeling APPENDIX B Swimlane Diagram(s) for Proposed Process. Level 1 Deliver New Course To Be Level 1 Deliver New Cour se To Be Source Instructor(s) Prepares Receives Course Request s Evaluates Modifies New Approved New Material & Teaches New Gathers Presents Student st udent Material Course Teaching Best Course Generates feedback feedback Proposal Practice New Course Sends Prep Proposal Document Receives New ommittee Program Course Prep Written Forwards Proposal C Returns Updates Updates Retrieves Undergraduate Curricul um Committee Receives Recommendation from PC Team Services Updates New Store New Course Material Material Retrieves Updates Recipient Instructors Requests New Requests Evaluates Presents Teaches New Modifies New Course Student student Course Material Material feedback feedback Provides Student course & modular feedback 11
  • 12. Final Project. Roy Hoppe IS 435, Organizational Modeling Level 2 Propose New Course To Be Level 2 Pr opose New Cour se To Be Investigate Create Source Instructor(s) Generates websites Course Tit le Sends New Generates New Course Begin Research Investigate Create New Course Course Prep Interview Prep Idea textbook Course Written employers Description Prep Proposal Revises New Proposal Investigate Create Course Prep fellow Course Written university Objectives No Proposal Retrieve Submits courses Create Syllabi Resubmits Research Best Practices Team Services Proposal Best No Practices Proposal Template Uploads Update Research Best Practices Instructor(s) Update Proposal Best Practices Update Proposal Template Committee Receives New Ensures all Investigates Program Approves New Course Prep necessary New Course Yes Course Prep Written paperwork is Prep Written Proposal Proposal present Proposal Yes Receives Undergraduate Recommendation Curricul um Committee from PC 12
  • 13. Final Project. Roy Hoppe IS 435, Organizational Modeling Level 2 Prepare Course Materials To Be Level 2 Pr epar es Cour se Mater ial To Be Prepares Module lecture Teaches New Presents Course Prepares Offers suggestions Review Review Source Instructor(s) Divide Course Module lab New Course New Course into Modules exercise Proposal Textbook Submits New Material for Approval Prepares Module homework exercise Updates Team Services Stores New Material Teachi ng Learning and Receives Reviews Excell ence New Course New Course Material Material Submits Modified Course Material for Approval Offers suggestions Prepares Recipient Instructor(s) Module lecture Prepares Module lab Teaches New Retrieves exercise Presents Course Prepares Module homework exercise 13
  • 14. Final Project. Roy Hoppe IS 435, Organizational Modeling Level 2 Replicate Course Delivery To Be Level 2 Replicate Cour se Deliver y To Be Prepare Module lecture Reviews Updates New Course Source Instructor(s) Prepare Review Review Course Gather Divide Course Module lab Teaches New Evaluation New Course New Course Presents New Course into Modules exercise Course Reviews Material Proposal Textbook New Course Updates Prepare Course Module Modules Modules homework Evaluation exercise Uploads Team Services Store New Store Course Course Material Material Request evaluation Modify Module lecture Recipient Instructors Reviews Updates New Course Course Retrieve Review Review Modify Module Teaches New Review Course Presents Evaluation New Course New Course New Course lab exercise Course Proposal Modules Reviews Material Textbook Updates New Course Course Modify Module Modules Modules homework Evaluation exercise Evaluates Students New Course Request evaluation Evaluates New Course Modules 14
  • 15. Final Project. Roy Hoppe IS 435, Organizational Modeling APPENDIX C Project Description from Professor The major component of your grade is a Business Process Modeling project. This is an individual project. A group of two will be entertained under certain conditions. This is a quarter-long project and the primary vehicle for learning. Below is a preliminary schedule of milestones: Week Project milestone 1 2 Proposal 3 Interview design 4 5 Interview results 6 Preliminary process models 7 Validated as-is process model 8 Idea generation for improvement 9 Preliminary to-be process model 10 Validated to-be process model 11 Final writeup 15