The document discusses effective communication skills for business. It covers the importance of conversing with others to build rapport, the role of negotiation in determining business success, using clear debates to gain support for plans, displaying confident body language, and actively listening to understand other perspectives. The key is honing communication skills and focusing on inspiring people in all interactions.
2. Conversing
The most basic form of
communication is also the most
important. Having genuine
conversations with your employers,
peers, or perspective clients, helps
you create a favorable rapport with
them. Focus on emitting a friendly,
open demeanor so that others will
feel more comfortable speaking
with you.
3. Negotiating
Most business requires you to
negotiate at one point or another, so
its important you feel confident.
Ensure you’re equip with the right
facts, you use the right words, and
you have a goal in mind. Negotiating
often determines your success in
terms of lease agreements, business
opportunities, or salary conversations.
4. Debating
In order to accomplish business, one
might have to undergo a debate. It’s
important to present the opponent
with a clear and concise proposal of
your case. Shed light on the reasons
behind your plans in order to gain over
your situation. When dealing with
other agents, potential business
partners or employees, a well thought
out debate will always benefit you in
the long run.
5. Body
Language
A person’s body language can say a
lot about their character. You always
want to be perceived as being
confident, not intimated or shy. Ensure
you’re standing up straight at all times
with your shoulders back and head
up. Often times people have a difficult
time with direct eye contact but that is
the indicator of confidence. Direct your
full attention to the person in front of
you, and never fidget.
6. Listening
Is probably the most important
attribute a leader should have as far
as communication skills. Intently
listening to someone can ultimately
help you negotiate and debate more
effectively. Listening allows you to
see someone else's perspective on
situations and shows people your
compassion and investment in them.
7. Take the time to hone in on your communication skills
and develop a keen awareness of your situations.
Learn to communicate in a way that inflicts emotion in
your audience and above all, focus on leaving any and
all interactions inspiring people.
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