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  • 1. TRAINING REGULATIONS CONSUMER ELECTRONICS SERVICING NC II ELECTRONICS SECTOR TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY East Service Road, South Superhighway, Taguig City, Metro Manila
  • 2. TABLE OF CONTENTS ELECTRONICS SECTOR CONSUMER ELECTRONICS SERVICING NATIONAL CERTIFICATE LEVEL II Page No. SECTION 1 CONSUMER ELECTRONICS SERVICING NC II QUALIFICATION SECTION 2 COMPETENCY STANDARDS 1 2 - 57 • Basic Competencies • Common Competencies 15 - 32 • Core Competencies 33 - 57 SECTION 3 TRAINING STANDARDS SECTION 4 ASSESSMENT AND CERTIFICATION ARRANGEMENTS 2 - 14 58 - 67 68 COMPETENCY MAP DEFINITION OF TERMS 69 - 72 COMPETENCY MAP 73 ACKNOWLEDGEMENT 74
  • 3. TRAINING REGULATIONS FOR CONSUMER ELECTRONICS SERVICING NC II Section 1 CONSUMER ELECTRONICS SERVICING NC II QUALIFICATION The CONSUMER ELECTRONICS SERVICING NC II Qualification consists of competencies that a person must possess to assemble/disassemble, maintain and repair electronically-controlled domestic appliances, audio-video products and systems and cellular phones. This Qualification is packaged from the competency map of the Electronics Industry (Service sector) as shown in Annex A. The units of competency comprising this qualification include the following: Code BASIC COMPETENCIES Participate in workplace communication Work in team environment Practice career professionalism Practice occupational health and safety procedures 5 00 311 1 05 5 00 311 1 06 5 00 311 1 07 5 00 311 1 08 Code ELC724201 ELC311201 ELC311202 ELC315202 ELC311203 ELC724202 COMMON COMPETENCIES Use Hand Tools Perform Mensuration and Calculation Prepare and Interpret Technical Drawing Apply Quality Standards Perform Computer Operations Terminate and Connect Electrical Wiring and Electronic Circuits -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 3
  • 4. Code CORE COMPETENCIES Assemble/ Disassemble Consumer Electronic Products and Systems Maintain and Repair Audio/ Video Products and Systems Maintain and Repair Electronically-Controlled Domestic Appliances Maintain and Repair Cellular Phones ELC724322 ELC724323 ELC724324 ELC724325 A person who has achieved this Qualification is competent to be: • Consumer Electronics Assembler • Domestic Appliance Service Technician • Cellular Phone Service Technician • Audio-Video Service Technician SECTION 2: COMPETENCY STANDARDS This section gives the details of the contents of the basic, common, and core units of competency required for CONSUMER ELECTRONICS SERVICING NC II. BASIC COMPETENCIES UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION UNIT CODE : 500311105 UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements. PERFORMANCE CRITERIA ELEMENT 1. Obtain and convey workplace information 2. Participate in Italicized terms are elaborated in the Range of Variables 1.1 Specific and relevant information is accessed from appropriate sources 1.2 Effective questioning , active listening and speaking skills are used to gather and convey information 1.3 Appropriate medium is used to transfer information and ideas 1.4 Appropriate non- verbal communication is used 1.5 Appropriate lines of communication with supervisors and colleagues are identified and followed 1.6 Defined workplace procedures for the location and storage of information are used 1.7 Personal interaction is carried out clearly and concisely 2.1 Team meetings are attended on time -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 4
  • 5. workplace meetings and discussions 3. Complete relevant work related documents 2.2 Own opinions are clearly expressed and those of others are listened to without interruption 2.3 Meeting inputs are consistent with the meeting purpose and established protocols 2.4 Workplace interactions are conducted in a courteous manner 2.5 Questions about simple routine workplace procedures and matters concerning working conditions of employment are asked and responded to 2.6 Meetings outcomes are interpreted and implemented 3.1 Range of forms relating to conditions of employment are completed accurately and legibly 3.2 Workplace data is recorded on standard workplace forms and documents 3.3 Basic mathematical processes are used for routine calculations 3.4 Errors in recording information on forms/ documents are identified and properly acted upon 3.5 Reporting requirements to supervisor are completed according to organizational guidelines RANGE OF VARIABLES VARIABLE RANGE 1. Appropriate sources 1.1. 1.2. 1.3. 1.4. 1.5. Team members Suppliers Trade personnel Local government Industry bodies 2. Medium 2.1. 2.2. 2.3. 2.4. 2.5. 2.6. Memorandum Circular Notice Information discussion Follow-up or verbal instructions Face to face communication 3. Storage 3.1. 3.2. 4.1. Manual filing system Computer-based filing system Personnel forms, telephone message forms, safety reports 5.1. 5.2. 5.3. 5.4. Face to face Telephone Electronic and two way radio Written including electronic, memos, instruction and forms, non-verbal including gestures, signals, signs and diagrams 4. Forms 5. Workplace interactions -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 5
  • 6. 6. Protocols 6.1. 6.2. 6.3. Observing meeting Compliance with meeting decisions Obeying meeting instructions -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 6
  • 7. EVIDENCE GUIDE 1. Critical aspects of Competency Assessment requires evidence that the candidate: 1.1. Prepared written communication following standard format of the organization 1.2. Accessed information using communication equipment 1.3. Made use of relevant terms as an aid to transfer information effectively 1.4. Conveyed information effectively adopting the formal or informal communication 2. Underpinning Knowledge 2.1. 2.2. 2.3. 2.4. 2.5. 2.6. 3. Underpinning Skills 3.1. Follow simple spoken language 3.2. Perform routine workplace duties following simple written notices 3.3. Participate in workplace meetings and discussions 3.4. Complete work related documents 3.5. Estimate, calculate and record routine workplace measures 3.6. Basic mathematical processes of addition, subtraction, division and multiplication 3.7. Ability to relate to people of social range in the workplace 3.8. Gather and provide information in response to workplace Requirements 4. Resource Implications 4.1. 4.2. 4.3. 4.4. 5. Methods of Assessment 5.1. Direct Observation 5.2. Oral interview 5.3. Written test 6. Context for Assessment 6.1. Competency may be assessed individually in the actual workplace or through accredited institution Effective communication Different modes of communication Written communication Organizational policies Communication procedures and systems Technology relevant to the enterprise and the individual’s work responsibilities Fax machine Telephone Writing materials Internet -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 7
  • 8. UNIT OF COMPETENCY: UNIT CODE : WORK IN TEAM ENVIRONMENT 500311106 UNIT DESCRIPTOR This unit covers the skills, knowledge and attitudes to identify role and responsibility as a member of a team. ELEMENT : PERFORMANCE CRITERIA Italicized terms are elaborated in the Range of Variables 1. Describe team role and scope 1.1. The role and objective of the team is identified from available sources of information 1.2. Team parameters, reporting relationships and responsibilities are identified from team discussions and appropriate external sources 2. Identify own role and responsibility within team 2.1. Individual role and responsibilities within the team environment are identified 2.2. Roles and responsibility of other team members are identified and recognized 2.3. Reporting relationships within team and external to team are identified 3. Work as a team member 3.1. Effective and appropriate forms of communications used and interactions undertaken with team members who contribute to known team activities and objectives 3.2. Effective and appropriate contributions made to complement team activities and objectives, based on individual skills and competencies and workplace context 3.3. Observed protocols in reporting using standard operating procedures 3.4. Contribute to the development of team work plans based on an understanding of team’s role and objectives and individual competencies of the members. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 8
  • 9. RANGE OF VARIABLES VARIABLE RANGE 1. Role and objective of team 1.1. 2. Sources of information 2.1. 2.2. 2.3. 1.2. 2.4. 2.5. 2.6. 2.7. 3. Workplace context 3.1. 3.2. 3.3. 3.4. 3.5. Work activities in a team environment with enterprise or specific sector Limited discretion, initiative and judgement maybe demonstrated on the job, either individually or in a team environment Standard operating and/or other workplace procedures Job procedures Machine/equipment manufacturer’s specifications and instructions Organizational or external personnel Client/supplier instructions Quality standards OHS and environmental standards Work procedures and practices Conditions of work environments Legislation and industrial agreements Standard work practice including the storage, safe handling and disposal of chemicals Safety, environmental, housekeeping and quality guidelines -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 9
  • 10. EVIDENCE GUIDE 1. Critical aspects of Competency Assessment requires evidence that the candidate: 1.1. Operated in a team to complete workplace activity 1.2. Worked effectively with others 1.3. Conveyed information in written or oral form 1.4. Selected and used appropriate workplace language 1.5. Followed designated work plan for the job 1.6. Reported outcomes 2. Underpinning Knowledge and Attitude 2.1. 2.2. 2.3. 2.4. Communication process Team structure Team roles Group planning and decision making 3. Underpinning Skills 3.1. Communicate appropriately, consistent with the culture of the workplace 4. Resource Implications The following resources MUST be provided: 4.1. Access to relevant workplace or appropriately simulated environment where assessment can take place 4.2. Materials relevant to the proposed activity or tasks 5. Methods of Assessment Competency may be assessed through: 5.1. Observation of the individual member in relation to the work activities of the group 5.2. Observation of simulation and or role play involving the participation of individual member to the attainment of organizational goal 5.3. Case studies and scenarios as a basis for discussion of issues and strategies in teamwork 6. Context for Assessment 6.1. 6.2. Competency may be assessed in workplace or in a simulated workplace setting Assessment shall be observed while task are being undertaken whether individually or in group -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 10
  • 11. UNIT OF COMPETENCY: PRACTICE CAREER PROFESSIONALISM UNIT CODE : 500311107 UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes in promoting career growth and advancement. PERFORMANCE CRITERIA Italicized terms are elaborated in the Range of Variables ELEMENT 1. Integrate personal objectives with organizational goals 1.1. Personal growth and work plans are pursued towards improving the qualifications set for the profession 1.2. Intra- and interpersonal relationships are maintained in the course of managing oneself based on performance evaluation 1.3. Commitment to the organization and its goal is demonstrated in the performance of duties 2. Set and meet work priorities 2.1. 3. Maintain professional growth and development 3.1. Competing demands are prioritized to achieve personal, team and organizational goals and objectives. 2.2. Resources are utilized efficiently and effectively to manage work priorities and commitments 2.3. Practices along economic use and maintenance of equipment and facilities are followed as per established procedures 3.2 3.3 Trainings and career opportunities are identified and availed of based on job requirements Recognitions are sought/received and demonstrated as proof of career advancement Licenses and/or certifications relevant to job and career are obtained and renewed -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 11
  • 12. RANGE OF VARIABLES VARIABLE RANGE 1. Evaluation 1.1 Performance Appraisal 1.2 Psychological Profile 1.3 Aptitude Tests 2. Resources 2.1 Human 2.2 Financial 2.3 Technology 2.3.1 Hardware 2.3.2 Software 3. Trainings and career opportunities 3.1 Participation in training programs 3.1.1 Technical 3.1.2 Supervisory 3.1.3 Managerial 3.1.4 Continuing Education 3.2 Serving as Resource Persons in conferences and workshops 4. Recognitions 4.1 4.2 4.3 4.4 4.5 4.6 Recommendations Citations Certificate of Appreciations Commendations Awards Tangible and Intangible Rewards 5. Licenses and/or certifications 5.1 5.2 5.3 5.4 National Certificates Certificate of Competency Support Level Licenses Professional Licenses -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 12
  • 13. EVIDENCE GUIDE 1. Critical aspects of Competency Assessment requires evidence that the candidate: 1.1 Attained job targets within key result areas (KRAs) 1.2 Maintained intra - and interpersonal relationship in the course of managing oneself based on performance evaluation 1.3 Completed trainings and career opportunities which are based on the requirements of the industries 1.4 Acquired and maintained licenses and/or certifications according to the requirement of the qualification 2. Underpinning Knowledge 2.1 Work values and ethics (Code of Conduct, Code of Ethics, etc.) 2.2 Company policies 2.3 Company operations, procedures and standards 2.4 Fundamental rights at work including gender sensitivity 2.5 Personal hygiene practices 3. Underpinning Skills 3.1 Appropriate practice of personal hygiene 3.2 Intra and Interpersonal skills 3.3 Communication skills 4. Resource Implications The following resources MUST be provided: 4.1 Workplace or assessment location 4.2 Case studies/scenarios 5. Methods of Assessment Competency may be assessed through: 5.1 Portfolio Assessment 5.2 Interview 5.3 Simulation/Role-plays 5.4 Observation 5.5 Third Party Reports 5.6 Exams and Tests 6. Context for Assessment 6.1 Competency may be assessed in the work place or in a simulated work place setting -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 13
  • 14. UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL HEALTH AND SAFETY PROCEDURES UNIT CODE : 500311108 UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required to comply with regulatory and organizational requirements for occupational health and safety. PERFORMANCE CRITERIA ELEMENT 1. Identify hazards and risks 2. Evaluate hazards and risks 3. Control hazards and risks 4. Maintain OHS awareness Italicized terms are elaborated in the Range of Variables 1.1 Safety regulations and workplace safety and hazard control practices and procedures are clarified and explained based on organization procedures 1.2 Hazards/risks in the workplace and their corresponding indicators are identified to minimize or eliminate risk to co-workers, workplace and environment in accordance with organization procedures 1.3 Contingency measures during workplace accidents, fire and other emergencies are recognized and established in accordance with organization procedures 2.1 Terms of maximum tolerable limits which when exceeded will result in harm or damage are identified based on threshold limit values (TLV) 2.2 Effects of the hazards are determined 2.3 OHS issues and/or concerns and identified safety hazards are reported to designated personnel in accordance with workplace requirements and relevant workplace OHS legislation 3.1 Occupational Health and Safety (OHS) procedures for controlling hazards/risks in workplace are consistently followed 3.2 Procedures for dealing with workplace accidents, fire and emergencies are followed in accordance with organization OHS policies 3.3 Personal protective equipment (PPE) is correctly used in accordance with organization OHS procedures and practices 3.4 Appropriate assistance is provided in the event of a workplace emergency in accordance with established organization protocol 4.1 Emergency-related drills and trainings are participated in as per established organization guidelines and procedures 4.2 OHS personal records are completed and updated in accordance with workplace requirements -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 14
  • 15. RANGE OF VARIABLES VARIABLE RANGE 1. Safety regulations May include but are not limited to: 1.1 Clean Air Act 1.2 Building code 1.3 National Electrical and Fire Safety Codes 1.4 Waste management statutes and rules 1.5 Philippine Occupational Safety and Health Standards 1.6 DOLE regulations on safety legal requirements 1.7 ECC regulations 2. Hazards/Risks May include but are not limited to: 2.1 Physical hazards – impact, illumination, pressure, noise, vibration, temperature, radiation 2.2 Biological hazards- bacteria, viruses, plants, parasites, mites, molds, fungi, insects 2.3 Chemical hazards – dusts, fibers, mists, fumes, smoke, gasses, vapors 2.4 Ergonomics 2.4.1 Psychological factors – over exertion/ excessive force, awkward/static positions, fatigue, direct pressure, varying metabolic cycles 2.4.2 Physiological factors – monotony, personal relationship, work out cycle 3. Contingency measures May include but are not limited to: 3.1 Evacuation 3.2 Isolation 3.3 Decontamination 3.4 (Calling designed) emergency personnel 4. Personal Protective Equipment May include but are not limited to: 4.1 Mask 4.2 Gloves 4.3 Goggles 4.4 Hair Net/cap/bonnet 4.5 Face mask/shield 4.6 Ear muffs 4.7 Apron/Gown/coverall/jump suit 4.8 Anti-static suits -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 15
  • 16. VARIABLE RANGE 5. Emergency-related drills 5.1 Fire drill and training 5.2 Earthquake drill 5.3 Basic life support/CPR 5.4 First aid 5.5 Spillage control 5.6 Decontamination of chemical and toxic 5.7 Disaster preparedness/management 6. OHS personal records 6.1 6.2 6.3 6.4 Medical/Health records Incident reports Accident reports OHS-related training completed -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 16
  • 17. EVIDENCE GUIDE 1. Critical aspects of Competency Assessment requires evidence that the candidate: 1.1 Explained clearly established workplace safety and hazard control practices and procedures 1.2 Identified hazards/risks in the workplace and its corresponding indicators in accordance with company procedures 1.3 Recognized contingency measures during workplace accidents, fire and other emergencies 1.4 Identified terms of maximum tolerable limits based on threshold limit value- TLV. 1.5 Followed Occupational Health and Safety (OHS) procedures for controlling hazards/risks in workplace 1.6 Used Personal Protective Equipment (PPE) in accordance with company OHS procedures and practices 1.7 Completed and updated OHS personal records in accordance with workplace requirements 2. 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 Underpinning Knowledge 3. Underpinning Skills 2. Resource Implications 3. Methods of Assessment 4. Context for Assessment OHS procedures and practices and regulations PPE types and uses Personal hygiene practices Hazards/risks identification and control Threshold Limit Value -TLV OHS indicators Organization safety and health protocol Safety consciousness Health consciousness 3.1 Practice of personal hygiene 3.2 Hazards/risks identification and control skills 3.3 Interpersonal skills 3.4 Communication skills The following resources must be provided: 4.1 Workplace or assessment location 4.2 OHS personal records 4.3 PPE 4.4 Health records Competency may be assessed through: 5.1 Portfolio Assessment 5.2 Interview 5.3 Case Study/Situation 6.1 Competency may be assessed in the work place or in a simulated work place setting -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 17
  • 18. COMMON COMPETENCIES UNIT TITLE UNIT CODE UNIT DESCRIPTOR : : : USE HAND TOOLS ELC724201 This unit covers the knowledge, skills and attitudes on the safe use, handling and maintenance of tools. ELEMENT PERFORMANCE CRITERIA Italicized Bold terms are elaborated in the Range of Variables 1. Plan and prepare for tasks to be undertaken 1.1. Tasks to be undertaken are properly identified 1.2. Appropriate hand tools are identified and selected according to the task requirements 2. Prepare hand tools 2.1. Appropriate hand tools are checked for proper operation and safety 2.2. Unsafe or faulty tools are identified and marked for repair according to standard company procedure 3. Use appropriate hand tools and test equipment 3.1. Tools are used according to tasks undertaken 3.2. All safety procedures in using tools are observed at all times and appropriate personal protective equipment (PPE) are used 3.3. Malfunctions, unplanned or unusual events are reported to the supervisor 4. Maintain hand tools 4.1. Tools are handled without damage according to procedures 4.2. Routine maintenance of tools is undertaken according to standard operational procedures, principles and techniques 4.3. Tools are stored safely in appropriate locations in accordance with manufacturer’s specifications or standard operating procedures -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 18
  • 19. RANGE OF VARIABLES VARIABLE RANGE 1. Hand tools 1.1. Hand tools for adjusting, dismantling, assembling, finishing, cutting. Tool set includes the following but not limited to: screw drivers, pliers, punches, wrenches, files 2. Personal Protective Equipment (PPE) 2.1. Gloves 2.2. Protective eyewear 2.3. Apron/overall 3. Maintenance 3.1. 3.2. 3.3. 3.4. 3.5. 3.6. Cleaning Lubricating Tightening Simple tool repairs Hand sharpening Adjustment using correct procedures -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 19
  • 20. EVIDENCE GUIDE 1. Critical aspect of competency Assessment requires evidence that the candidate: 1.1. Demonstrated safe working practices at all times 1.2. Communicated information about processes, events or tasks being undertaken to ensure a safe and efficient working environment 1.3. Planned tasks in all situations and reviewed task requirements as appropriate 1.4. Performed all tasks to specification 1.5. Maintained and stored tools in appropriate location 2. Underpinning knowledge 2.1. Safety 2.1.1. Safety requirements in handling tools 2.2. Tools 2.2.1. Function, Operation, Common faults 2.3. Processes, Operations, Systems 2.3.1. Maintenance of tools 2.3.2. Storage of Tools 3. Underpinning skills 3.1. Reading skills required to interpret work instruction and numerical skills 3.2. Communication skills 3.3. Problem solving in emergency situation 4. Method of assessment Competency in this unit must be assessed through: 4.1. Observation 4.2. Oral questioning 5. Resource Implication 5.1. Tools may include the following but not limited to: 5.1.1. Screw drivers 5.1.2. Pliers 5.1.3. Punches 5.1.4. Wrenches, files 6. Context of Assessment 6.1. Assessment may be conducted in the workplace or in a simulated work environment -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 20
  • 21. UNIT TITLE UNIT CODE UNIT DESCRIPTOR : : : PERFORM MENSURATION AND CALCULATION ELC311201 This unit covers the knowledge, skills and attitudes needed identify, care, handle and use measuring instruments PERFORMANCE CRITERIA Italicized Bold terms are elaborated in the Range of Variables 1. Select measuring instruments 1.1. Object or component to be measured is identified according to procedures 1.2. Correct specifications are obtained from relevant source 1.3. Measuring tools are selected in line with job requirements 2. Carry out measurements and calculation 2.1. Appropriate measuring instrument is selected to achieve required outcome 2.2. Accurate measurements are obtained for job 2.3. Calculation needed to complete work tasks are performed using the four basic process of addition (+), subtraction (-), multiplication (x), and division (/) 2.4. Calculation involving fractions, percentages and mixed numbers are used to complete workplace tasks. 2.5. Numerical computation is checked and corrected for accuracy 2.6. Instruments are read to the limit of accuracy of the tool. 3. Maintain measuring instruments 3.1. Measuring instruments are handles without damage according to procedures 3.2. Measuring instruments are cleaned before and after using. 3.3. Proper storage of instruments are undertaken according to manufacturer’s specifications and standard operating procedures. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 21
  • 22. RANGE OF VARIABLES VARIABLE 1. Measuring instruments 2. Calculation RANGE 1.1. 1.2. 1.3. 1.4. 1.5. 1.6. Straight edge Torque gauge Try square Protractor Combination gauge Steel rule Kinds of part mensuration includes the following but not limited to 2.1. Volume 2.2. Area 2.3. Displacement 2.4. Inside diameter 2.5. Circumference 2.6. Length 2.7. Thickness 2.8. Outside diameter 2.9. Taper 2.10. Out of roundness -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 22
  • 23. EVIDENCE GUIDE 1. Critical aspect of competency Assessment requires evidence that the candidate: 1.1. Selected proper measuring instruments according to tasks 1.2. Carried out measurement and calculations 1.3. Maintained and stores instruments 2. Underpinning knowledge 2.1. Types of measuring instruments and their uses 2.2. Safe handling procedures in using measuring instruments 2.3. Four fundamental operation of mathematics 2.4. Formula for volume, area, perimeter and other geometric figures 3. Underpinning skills 3.1. Reading skills required to interpret work instruction 3.2. Communication skills 3.3. Handling measuring instruments 3.4. Performing mathematical calculations using the four fundamental operations 3.5. Visualizing objects and shapes 3.6. Interpreting formulae 4. Method of assessment Competency in this unit must be assessed through: 4.1. Observation 4.2. Oral questioning 5. Resource implication 5.1. Place of assessment 5.2. Measuring instruments 5.3. Straight edge 5.4. Torque gauge 5.5. Try square 5.6. Protractor 5.7. Combination gauge 5.8. Steel rule 6. Context of Assessment 6.1. Assessment may be conducted in the workplace or in a simulated work environment -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 23
  • 24. UNIT TITLE UNIT CODE UNIT DESCRIPTOR : : : PREPARE AND INTERPRET TECHNICAL DRAWING ELC311202 This unit covers the knowledge, skills and attitudes and values needed to prepare/interpret diagrams, engineering abbreviation and drawings, symbols, dimension. ELEMENT PERFORMANC E CRITERIA Italicized Bold terms are elaborated in the Range of Variables 1. Identify different kinds of technical drawings 1.1. Correct technical drawing is selected according to job requirements. 1.2. Technical drawings are segregated in accordance with the types and kinds of drawings 2. Interpret technical drawing 2.1. Components, assemblies or objects are recognized as required. 2.2. Dimensions of the key features of the objects depicted in the drawing are correctly identified. 2.3. Symbols used in the drawing are identified and interpreted correctly. 2.4. Drawing is checked and validated against job requirements or equipment in accordance with standard operating procedures. 3. Prepare/make changes to electrical/electronic schematics and drawings 3.1. Electrical/electronic schematic is drawn and correctly identified. 3.2. Correct drawing is identified, equipment are selected and used in accordance with job requirements. 4. Store technical drawings and equipment /instruments 4.1. Care and maintenance of drawings are undertaken according to company procedures. 4.2. Technical drawings are recorded and inventory is prepared in accordance with company procedures. 4.3. Proper storage of instruments is undertaken according to company procedures. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 24
  • 25. RANGE OF VARIABLES VARIABLE 1. Technical drawings RANGE Technical drawings include the following but not limited to: 1.1. 1.2. 1.3. 1.4. 1.5. 1.6. 1.7. 1.8. 2. Dimensions Dimensions may include but not limited to: 2.1. 2.2. 2.3. 2.4. 2.5. 3. Symbols Schematic diagrams Charts Block diagrams Lay-out plans Location plans Process and instrumentation diagrams Loop diagrams System Control Diagrams Length Width Height Diameter Angles May include but not limited to: 3.1. NEC- National Electric Code 3.2. IEC -International Electrotechnical Commission 3.3. ASME - American Society of Mechanical Engineers 3.4. IEEE - Institute of Electrical and Electronics Engineers 3.5. ISA - Instrumentation System and Automation Society 4. Instruments/Equipment 4.1. 4.2. 4.3. 4.4. 4.5. Components/dividers Drawing boards Rulers T-square Calculator -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 25
  • 26. EVIDENCE GUIDE 1. Critical aspect of competencies Assessment require evidence that the candidate: 1.1. Selected correct technical drawing in line with job requirements 1.2. Correctly identified the objects represented in the drawing 1.3. Identified and interpreted symbols used in the drawing correctly 1.4. Prepared/produced electrical/electronic drawings including all relevant specifications 1.5. Stored diagrams/equipment 2. Underpinning knowledge 2.1. 2.2. 2.3. 2.4. 2.5. 3. Underpinning skills 3.1. Reading skills required to interpret work instruction 3.2. Communication skills 3.3. Interpreting electrical/electronic signs and symbols 4. Method of assessment Drawing conventions Symbols Dimensioning Conventions Mark up/Notation of Drawings Mathematics 2.5.1. Four fundamental operations 2.5.2. Percentage 2.5.3. Fraction 2.5.4. Trigonometric Functions 2.5.5. Algebra 2.5.6. Geometry Competency in this unit must be assessed through: 4.1. Practical tasks involving interpretation of a range of technical drawings 4.2. Oral questioning 5. Resource implication 6. Context of Assessment 5.1. 5.2. 5.3. 5.4. Drawings Diagrams Charts Plans Assessment may be conducted in the workplace or in a simulated environment -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 26
  • 27. UNIT TITLE UNIT CODE UNIT DESCRIPTOR : : : APPLY QUALITY STANDARDS ELC315202 This unit covers the knowledge, skills and attitudes needed to apply quality standards in the workplace. The unit also includes the application of relevant safety procedures and regulations, organization procedures and customer requirements ELEMENT PERFORMANCE CRITERIA Italicized Bold terms are elaborated in the Range of Variables 1. Assess quality of received materials or components 1.1. Work instructions are obtained and work is carried out in accordance with standard operating procedures 1.2. Received materials or component parts are checked against workplace standards and specifications 1.3. Faulty material or components related to work are identified and isolated 1.4. Faults and any identified causes are recorded and/or reported to the supervisor concerned in accordance with workplace procedures 1.5. Faulty materials or components are replaced in accordance with workplace procedures 2. Assess own work 2.1. Documentation relative to quality within the company is identified and used 2.2. Completed work is checked against workplace standards relevant to the task undertaken 2.3. Faulty pieces are identified and isolated 2.4. Information on the quality and other indicators of production performance is recorded in accordance with workplace procedures 2.5. Deviations from specified quality standards, causes are documented and reported in accordance with the workplace’ standards operating procedures 3. Engage in quality improvement 3.1. Process improvement procedures are participated in relation to workplace assignment 3.2. Work is carried out in accordance with process improvement procedures 3.3. Performance of operation or quality of product or service to ensure customer satisfaction is monitored -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 27
  • 28. RANGE OF VARIABLES VARIABLE RANGE 1. Materials/components 1.1. Materials may include but not limited to: 1.1.1. Wires 1.1.2. Cables, soldering lead 1.1.3. Electrical tape 1.2. Components may include but not limited to: 1.2.1. ICs 1.2.2. Diodes 2. Faults Faults may include but not limited to: 2.1. Components/materials not according to specification 2.2. Components/materials contain manufacturing defects 2.3. Components/materials do not conform with government regulation i.e., PEC, environmental code 2.4. Components/materials have safety defect 3. Documentation 3.1. 3.2. 3.3. 3.4. 4. Quality standards 4.1. Quality standards may relate but not limited to the following: 4.1.1.Materials 4.1.2.Component parts 4.1.3.Final product 4.1.4. Production processes 5. Customer 5.1. 5.2. 5.3. 5.4. Organization work procedures Manufacturer’s instruction manual Customer requirements Forms Co-worker Supplier Client Organization receiving the product or service -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 28
  • 29. EVIDENCE GUIDE 1. Critical aspect of competency Assessment requires evidence that the candidate: 1.1. Carried out work in accordance with the company’s standard operating procedures 1.2. Performed task according to specifications 1.3. Reported defects detected in accordance with standard operating procedures 1.4. Carried out work in accordance with the process improvement procedures 2. Underpinning knowledge 2.1. Relevant production processes, materials and products 2.2. Characteristics of materials/component parts used in electronic production processes 2.3. Quality checking procedures 2.4. Workplace procedures 2.5. Safety and environmental aspects of production processes 2.6. Fault identification and reporting 2.7. Quality improvement process 3. Underpinning skills 3.1. Reading skills required to interpret work instruction 3.2. Communication skills needed to interpret and apply defined work procedures 3.3. Carry out work in accordance with OHS policies and procedures 4. Method of assessment 4.1. The assessor may select at least two (2) of the following assessment methods to objectively assess the candidate: 4.1.1. Observation 4.1.2. Questioning 4.1.3. Practical demonstration 5. Resource implication 5.1. Materials and component parts and equipment to be used in a real or simulated electronic production situation 6. Context of Assessment 6.1. Assessment may be conducted in the workplace or in a simulated work environment. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 29
  • 30. UNIT TITLE UNIT CODE UNIT DESCRIPTOR ELEMENT : : : PERFORM COMPUTER OPERATIONS ELC311203 This unit covers the knowledge, skills, (and) attitudes and values needed to perform computer operations which include inputting, accessing, producing and transferring data using the appropriate hardware and software PERFORMANCE CRITERIA Italicized Bold terms are elaborated in the Range of Variables 1. Plan and prepare for task to be undertaken 2. Input data into computer 3. Access information using computer 4. Produce/output data using computer system 5. Maintain computer equipment and systems 1.1. Requirements of task are determined according to job specifications 1.2. Appropriate hardware and software are selected according to task assigned and required outcome 1.3. Task is planned to ensure OH & S guidelines and procedures are followed 2.1. Data are entered into the computer using appropriate program/application in accordance with company procedures 2.2. Accuracy of information is checked and information is saved in accordance with standard operating procedures 2.3. Inputted data are stored in storage media according to requirements 2.4. Work is performed within ergonomic guidelines 3.1. Correct program/application is selected based on job requirements 3.2. Program/application containing the information required is accessed according to company procedures 3.3. Desktop icons are correctly selected, opened and closed for navigation purposes 3.4. Keyboard techniques are carried out in line with OH & S requirements for safe use of keyboards 4.1. Entered data are processed using appropriate software commands 4.2. Data printed out as required using computer hardware/peripheral devices in accordance with standard operating procedures 4.3. Files, data are transferred between compatible systems using computer software, hardware/ peripheral devices in accordance with standard operating procedures 5.1. Systems for cleaning, minor maintenance and replacement of consumables are implemented 5.2. Procedures for ensuring security of data, including regular back-ups and virus checks are implemented in accordance with standard operating procedures 5.3. Basic file maintenance procedures are implemented in line with the standard operating procedures -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 30
  • 31. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 31
  • 32. RANGE OF VARIABLES VARIABLE 1. Hardware and peripheral devices 2. Software 3. OH & S guidelines 4. Storage media 5. Ergonomic guidelines 6. Desktop icons 7. Maintenance RANGE 1.1. 1.2. 1.3. 1.4. 1.5. 1.6. 1.7. Personal computers Networked systems Communication equipment Printers Scanners Keyboard Mouse Software include the following but not limited to: 2.1. Word processing packages 2.2. Data base packages 2.3. Internet 2.4. Spreadsheets 3.1. OHS guidelines 3.2. Enterprise procedures Storage media include the following but not limited to: 4.1. Diskettes 4.2. CDs 4.3. zip disks 4.4. Hard disk drives, local and remote 5.1. 5.2. 5.3. 5.4. 5.5. Types of equipment used Appropriate furniture Seating posture Lifting posture Visual display unit screen brightness Icons include the following but not limited to: 6.1. Directories/folders 6.2. Files 6.3. Network devices 6.4. Recycle bin 7.1. 7.2. 7.3. 7.4. 7.5. 7.6. 7.7. Creating more space in the hard disk Reviewing programs Deleting unwanted files Backing up files Checking hard drive for errors Using up to date anti-virus programs Cleaning dust from internal and external surfaces -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 32
  • 33. EVIDENCE GUIDE 1. Critical aspect of competency Assessment requires evidence that the candidate: 1.1. Selected and used hardware components correctly and according to the task requirement 1.2. Identified and explained the functions of both hardware and software used, their general features and capabilities 1.3. Produced accurate and complete data in accordance with the requirements 1.4. Used appropriate devices and procedures to transfer files/data accurately 1.5. Maintained computer system 2. Underpinning knowledge 2.1. Basic ergonomics of keyboard and computer use 2.2. Main types of computers and basic features of different operating systems 2.3. Main parts of a computer 2.4. Storage devices and basic categories of memory 2.5. Relevant types of software 2.6. General security 2.7. Viruses 2.8. OH & S principles and responsibilities 2.9. Calculating computer capacity 3. Underpinning skills 3.1. Reading skills required to interpret work instruction 3.2. Communication skills 4. Method of assessment 4.1. The assessor may select at least two of the following assessment methods to objectively assess the candidate: 4.1.1. Observation 4.1.2. Questioning 4.1.3. Practical demonstration 5. Resource implication 5.1. Computer hardware with peripherals 5.2. Appropriate software 6. Context of Assessment 6.1. Assessment may be conducted in the workplace or in a simulated work environment -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 33
  • 34. UNIT TITLE : UNIT CODE UNIT DESCRIPTOR : : TERMINATE AND CONNECT ELECTRICAL WIRING AND ELECTRONICS CIRCUIT ELC724202 This unit covers the knowledge, skills and attitudes needed to terminate and connect electrical wiring and electronic circuits ELEMENT PERFORMANCE CRITERIA Italicized terms are elaborated in the Range of Variables 1. Plan and prepare for termination/connection of electrical wiring/electronics circuits 1.1. Materials are checked according to specifications and tasks 1.2. Appropriate tools and equipment are selected according to tasks requirements 1.3. Task is planned to ensure OH & S guidelines and procedures are followed 1.4. Electrical wiring/electronic circuits are correctly prepared for connecting/termination in accordance with instructions and work site procedures 2. Terminate/connect electrical wiring/electronic circuits 2.1. Safety procedures in using tools are observed at all times and appropriate personal protective equipment are used 2.2. Work is undertaken safely in accordance with the workplace and standard procedures 2.3. Appropriate range of methods in termination/connection are used according to specifications, manufacturer’s requirements and safety 2.4. Correct sequence of operation is followed according to job specifications 2.5. Accessories used are adjusted, if necessary 2.6. Confirm termination/connection undertaken successfully in accordance with job specification 3. Test termination/connections of electrical wiring/electronics circuits 3.1. Testing of all completed termination/ connections of electric wiring/electronic circuits is conducted for compliance with specifications and regulations using appropriate procedures and equipment 3.2. Wiring and circuits are checked using specified testing procedures 3.3. Unplanned events or conditions are responded to in accordance with established procedures -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 34
  • 35. RANGE OF VARIABLES VARIABLE RANGE 1. Materials 1.1 Materials included the following but not limited to: 1.1.1 Soldering lead 1.1.2 Cables 1.1.3 Wires 2. Tools and equipment 2.1 Tools for measuring, cutting, drilling, assembling/disassembling. Tool set includes the following but not limited to: 2.1.1 Pliers 2.1.2 Cutters 2.1.3 Screw drivers 2.2 Equipment 2.2.1 Soldering gun 2.2.2 Multi-tester 3. Personal protective equipment 3.1 Goggles 3.2 Gloves 3.3 Apron/overall 4. Methods 4.1 4.2 4.3 4.4 5. Accessories 5.1 Accessories may include the following but not limited to: 5.1.1 Brackets 5.1.2 Clamps Clamping Pin connection Soldered joints Plugs -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 35
  • 36. EVIDENCE GUIDE 1. Critical aspect of competency Assessment requires evidence that the candidate: 1.1. Undertook work safely and according to workplace and standard procedures 1.2. Used appropriate termination/ connection methods 1.3. followed correct sequence in termination / connection process 1.4. Conducted testing of terminated connected electrical wiring/electronic circuits using appropriate procedures and standards 2. Underpinning knowledge 2.1. 2.2. 2.3. 2.4. 2.5. 2.6. 2.7. Use of tools Use of test instruments/equipment Electrical theory Single phase AC principles Wiring techniques DC power supplies Soldering 3. Underpinning skills 3.1. Reading skills required to interpret work instruction 3.2. Communication skills 3.3. Soldering techniques 4. Method of assessment 4.1. The assessor may select at least two (2) of the following assessment methods to objectively assess the candidate: 4.1.1. Observation 4.1.2. Oral Questioning 4.1.3. Practical demonstration 5. Resource implication 5.1. Tools for measuring, cutting, drilling, assembling/disassembling, connecting. Tool set includes the following but not limited to: 5.1.1. Screw drivers 5.1.2. Pliers 5.1.3. Cutters 6. Context of Assessment 6.1. Assessment may be conducted in the workplace or in a simulated work environment -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 36
  • 37. CORE COMPETENCIES UNIT OF COMPETENCY : UNIT CODE DESCRIPTOR : : ELEMENTS 1. Prepare product, tools and workplace for assembly ASSEMBLE AND DISASSEMBLE CONSUMER ELECTRONIC PRODUCTS AND SYSTEMS ELC724322 This unit covers the knowledge, skills and attitudes required to assemble/ disassemble consumer electronic products and systems. PERFORMANCE CRITERIA (Italicized bold terms are elaborated in the range of variables) 1.1 1.2 1.3 1.4 2. Solder/ Desolder components to the board 2.1 3. Assembl Assembly workplace is prepared in accordance with OH&S policies and procedures Responsible person is consulted for effective and proper work coordination Required materials, tools and equipment are prepared and checked in accordance with established procedures Parts and materials needed to complete the work are prepared and obtained according to requirements 3.1 e/ disassemble boards 4. Test and inspect assembled products Soldering and desoldering processes are performed in accordance with OH&S policies and procedures 2.2 Process is checked according to established standards and requirements 2.3 Soldered products are checked in accordance with quality standards Assembling and disassembling processes are performed in accordance with OH&S policies and procedures 3.2 Process is checked according to established standards and requirements 3.3 Assembled products are checked in accordance with quality standards 4.1 Finished products are subjected to final visual inspection and testing in accordance with quality standards, procedures and requirements 4.2 Work completion is documented and responsible person is informed in accordance with established procedures 4.3 Housekeeping procedures are observed in accordance with 5S discipline and established procedures -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 37
  • 38. RANGE OF VARIABLES 1. OH&S policies Arrangements of an organization or enterprise to meet their legal and ethical obligations of ensuring the workplace is safe and and procedures without risk to health. This may include: 1.1 Hazardous and risk assessment mechanisms 1.2 Implementation of safety regulations 1.3 Safety training 1.4 Safety systems incorporating, 1.4.1 Work clearance procedures 1.4.2 Isolation procedures 1.4.3 Gas and vapor 1.4.4 Monitoring/testing procedures 1.4.5 Use of protective equipment and clothing 1.5 Use of codes of practice 1.5.1 Philippine Electronics Code 2. Responsible person 3. Materials, tools and equipment 4. Soldering and desoldering processes 2.1 2.2 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 Immediate supervisor Service supervisor/manager Soldering iron Desoldering tools Screwdriver (assorted) Wrenches (assorted) Allen wrench/key Utility knife/stripper Pliers (assorted) Test jig ESD-free work bench with mirror 3.10 High-grade magnifying glass with lamp 3.11 Cleaning brush 3.12 Lead-free solder 3.13 Cleaning agent 3.14 Wires 3.15 Assorted electronic components 4.1 Soldering 4.1.1 Prepare the materials and equipment needed 4.1.2 Wipe the soldering iron tip on a damp sponge and wet it with a small amount of solder 4.1.3 Apply the hot iron to one side of the joint and then feed in solder from the other 4.1.4 Allow the flux to work on the surfaces and the solder to flow across the whole joint, this should take no more than a couple of seconds 4.1.5 Remove the solder, then the iron 4.1.6 Inspect the work 4.2 Desoldering 4.2.1 Lay the iron tip to rest against component leads on the board -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 38
  • 39. 4.2.2 Use solder sucker to quickly remove molten solder on the connection 4.2.3 Remove the component on the board 4.2.4 Clean the solder pad to remove left-overs 5. Assembling and disassembling processes 5.1 Supplies, Materials and equipment preparation 5.2 Familiarize with the diagram and the product 5.3 Perform assembly and disassembly 5.4 Check the assembled and disassembled product -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 39
  • 40. EVIDENCE GUIDE 1 Critical aspects of competency 2 Underpinning knowledge and attitude Assessment requires evidence that the candidate: 1.1 Assembled the unit according to specific requirements within timeframe allotted 1.2 Applied safety rules and procedures 1.3 Used tools and equipment properly 1.4 Identified electronic components and devices and its proper handling 1.5 Applied appropriate knowledge and technique on actual assembly 2.1 2.2 2.3 2.4 Mensuration/Mathematics 2.1.1 Conversion of Units 2.1.2 Applied Mathematics Safety 2.2.1 Work Safety requirements and economy of materials with durability 2.2.2 Knowledge in 5S application and observation of required timeframe 2.2.3 Knowledge of proper handling and disposal of chemicals Materials, tools and equipment uses and specifications 2.3.1 Identification of hand and power tools 2.3.2 Proper care and use of tools System and Processes 2.4.1 Principles of electrical Circuits 2.4.2 Identifying and proper handling of electronic components 2.4.3 Identifying and proper handling of digital components 2.4.4 Fundamentals of ESD handling 2.4.5 Fundamentals of thru-hole assembly 2.4.6 Fundamentals of surface-mount assembly 2.4.7 Theories of lead-free solders 2.4.8 Fundamentals of soldering irons 2.4.9 Fundamentals of cabling and wiring harness 2.4.10 Identifying connectors and terminators 2.4.11 Theories of PCB artwork 2.4.12 Theories of etching PCB 2.4.13 Fundamentals of soldering and desoldering -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 40
  • 41. 3 Underpinning skills 4 Method of assessment 3.1 3.2 3.3 3.4 3.5 3.6 3.7 Competency may be assessed through: 4.1 4.2 4.3 4.4 4.5 5 6 Resource implications Context of assessment Work efficiently & systematically Communication skills Use and maintenance of tools and equipment Work safety practices and time management Application of substitution technique Problem solving skills Reading skills Direct observation of application to tasks and questions related to underpinning knowledge Demonstration Third Party Report Written test Portfolio The following resources must be provided: 5.1 5.2 5.3 5.4 5.5 5.6 Tools and equipment (see range of variables) Working area/bench Sufficient lighting and ventilation system Complete electronic supplies Assessment rating sheet Reporting forms 6.1 Assessment maybe conducted in the workplace or in a simulated workplace setting -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 41
  • 42. UNIT OF COMPETENCY : MAINTAIN AND REPAIR AUDIO-VIDEO PRODUCTS AND SYSTEMS UNIT CODE : ELC724323 DESCRIPTOR : This unit covers the knowledge, skills and attitudes required to maintain and repair audio-video products and systems including diagnosing faults, reassembling, testing and preparing reports. ELEMENT 1. PERFORMANCE CRITERIA (Italicized bold terms are elaborated in the range of variables) Prepare unit, tools 1.1 Complete check-up of audio-video systems and and workplace for products is conducted and defects are identified, maintenance/repair verified and documented against customer description. 1.2 Repair/maintenance history is verified in line with the company procedures. 1.3 Service manuals and service information required for repair/maintenance are acquired as per standard procedure. 1.4 Workplace is set/prepared for repair job in line with the company requirements. 1.5 Necessary tools, test instruments and personal protective equipment are prepared in line with job requirements 2. Diagnose faults 2.1 Systematic pre-testing procedure is observed in accordance with manufacturer’s instructions. 2.2 System defects/Fault symptoms are identified using appropriate tools and equipment and in accordance with safety procedures 2.3 Test instruments required for the job are used in accordance with user manuals. 2.4 Circuits are checked and isolated using specified testing procedures 2.5 Identified defects and faults are explained to the responsible person in accordance with enterprise or company policy and procedures 2.6 Control settings/adjustments are checked in conformity with service-manual specifications. 2.7 Results of diagnosis and testing are documented accurately and completely within the specified time. 2.8 Customers are advised/informed regarding the status and serviceability of the unit according to procedures. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 42
  • 43. 3. Maintain/Repair Product 3.1 Personal protective equipment is used in accordance with Occupational Health and Safety practices. 3.2 Electro-static discharge (ESD) protection procedure is followed in accordance with current industry standards. 3.3 Defective parts/components are replaced with identical or recommended appropriate equivalent ratings 3.4 Repaired or replaced parts/components are soldered/mounted in accordance with the current industry standards. 3.5 Control settings/adjustments are performed in conformity with service-manual specifications 3.6 Repair activity is performed within the required timeframe 3.7 Care and extreme precaution in handling the unit/product is observed as per procedures 3.8 Cleaning of unit is performed in accordance with standard procedures 4. Reassemble and test repaired Product 4.1 Repaired units are reassembled according to procedures 4.2 Reassembled units are subjected to final testing and cleaning in conformity with manufacturer’s specifications 4.3 Service completion procedures and documentations are complied with based on manual. 4.4 Waste materials are disposed of in accordance with environmental requirements. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 43
  • 44. RANGE OF VARIABLES 1. Audio-Video Products and Systems 2. Service manuals 3. Service Information 4. Tools, Materials and Test Instruments Audio-Video products and systems include but may not be limited to the following: 1.1 AM-FM radio receivers 1.2 Audio cassette recorders 1.3 Videoke systems 1.4 Electronic musical instruments/keyboards 1.5 DVD/VCD Player 1.6 Professional audio/Public-address (PA) systems 1.7 Television 1.7.1 Home 1.7.2 Portable 1.8 PC Monitors 2.1 Service manual/schematic diagram/parts list 2.2 Operating instructions/User’s/Owner’s manual 3.1 Job Report Sheets 3.2 Job Order 3.3 Bill of materials 3.4 Customer index 3.5 Service flowchart 3.6 Stock and inventory record 3.7 Requisition slips (for acquisition of parts) 3.8 Supplier Index May include but not limited 4.14 Oscilloscope to: 4.15 TV pattern generator 4.1 Variable power supply 4.16 High-grade magnifying 4.2 Step-down transformer glass with lamp 4.3 Soldering iron/gun 4.17 Flashlight 4.4 Desoldering tools 4.18 Cleaning brush 4.5 Screwdriver (assorted) 4.19 High voltage probe 4.6 Wrenches (assorted) 4.20 Ball peen hammer 4.7 Allen wrench/key 4.8 Signal generator 4.21 Soldering lead AF/RF 4.22 Wires 4.9 Multi-testers 4.23 Assorted electronic (analog/digital) components 4.10 Utility knife/stripper 4.11 Pliers (assorted) 4.12 Test jig 4.13 ESD-free work bench with mirror -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 44
  • 45. 5. Personal protective equipment May include but not limited to: 5.1 Working clothes/Apron 5.2 Hand gloves 5.3 Face/Dust Mask 5.4 Goggles 6. Pre-testing procedures 6.1 6.2 6.3 7. Responsible persons 7.1 Immediate supervisor 7.2 Service supervisor/manager 8. OHS requirements in accordance with legislation & regulations 8.1 Use of proper tools and equipment 8.2 Observe workplace environment and safety 8.3 Adherence to safety requirements in handling the unit 8.4 Use of protective device/shields 8.5 Philippine Electronics Code 9. Environmental Requirements 9.1 Proper disposal of chemicals and components shall be based on existing requirements of the law and chemical waste management 9.2 Non-biodegradable parts or materials shall be packed and labeled properly for disposal. Visual inspection of the unit with power off Interview of customer re history of unit Operate the unit according to manual to confirm defects -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 45
  • 46. EVIDENCE GUIDE 1 Critical aspects of competency 2 Underpinning knowledge and attitude Assessment requires evidence that the candidate: 1.1 Prepared the unit and required materials, tools equipment and workshop properly. 1.2 Applied safety rules and procedures 1.3 Identified faults and defects in accordance with testing procedures and documented the programs 1.4 Explained faults’ defect to the responsible person and informed costumer accordingly 1.5 Used tools and equipment properly 1.6 Followed service manual specifications/instructions 1.7 Applied appropriate knowledge and technique on actual repair activity 1.8 Restored unit to normal operating condition within timeframe 2.1 Mensuration/Mathematics 2.1.1 Conversion of units 2.1.2 Applied mathematics 2.2 Drawing and Schematic Diagram 2.2.1 Reading and interpreting orthographic projections and isometric views 2.2.2 Reading and interpreting electronic schematic symbols and diagram 2.3 Safety 2.3.1 Work Safety requirements and economy of materials with durability 2.3.2 Knowledge in 5S application and observation of required procedure 2.4 Materials, tools/instruments & equipment uses and specifications 2.4.1 Identification of hand and power tools 2.4.2 Proper care and use of tools 2.4.3 Identification of test and measuring instruments 2.4.4 Proper care and use of test and measuring instruments 2.5 System and Processes 2.5.1 Principles of electrical circuits 2.5.2 Fundamentals of direct current circuits 2.5.3 Fundamentals of alternating current circuits 2.5.4 Fundamentals of electronic components and circuits -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 46
  • 47. 2.5.5 Fundamentals of digital logics, components & circuits 2.5.6 Fundamentals of microprocessor circuits and programming 2.5.7 Analysis of troubles and isolation techniques 2.5.8 Principles of sound and acoustics 2.5.9 Fundamentals of audio amplifiers 2.5.10 Fundamentals of audio source & noise reduction system 2.5.11 Fundamentals of AM & FM Receivers 2.5.12 Principles of vision and color 2.5.13 Fundamentals of color television 2.5.14 Fundamentals of video sources & noise reduction system 3 Underpinning skills 4 Method of assessment Competency may be assessed through: Resource implications The following resources must be provided: 5 6 Context of assessment 3.1 Application of troubleshooting technique 3.2 Use and maintenance of test instruments, tools, & equipment 3.3 Application of work safety practices and time management 3.4 Application of substitution technique 3.5 Soldering/desoldering and wiring/cabling techniques 3.6 Schematic diagram reading skills 4.1 4.2 4.3 4.4 5.1 5.2 5.3 5.4 5.5 Direct observation/Demonstration with oral questioning Third Party Report Written test Portfolio Tools, equipment and test instruments Audio-video products and systems Service manuals/schematics ESD free working area/bench Complete electronic spare parts/supplies 6.1 Assessment maybe conducted in the workplace or in a simulated workplace setting -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 47
  • 48. UNIT OF COMPETENCY : MAINTAIN AND REPAIR ELECTRONICALLYCONTROLLED DOMESTIC APPLIANCES UNIT CODE : ELC724324 DESCRIPTOR : This unit covers the knowledge, skills and attitudes required to maintain and repair electronically controlled domestic appliances including diagnosing faults, reassembling, testing and preparing reports. ELEMENT 1. Prepare unit, tools, equipment and workplace for maintenance/repair 2. Diagnose faults of electronicallycontrolled domestic appliances PERFORMANCE CRITERIA (Italicized bold terms are elaborated in the range of variables) 1.1 Complete check-up of electronically-controlled domestic appliances is conducted and defects are identified, verified and documented against customer description. 1.2 Repair/maintenance history is verified in line with the company procedures. 1.3 Service manuals and service information required for repair/maintenance are acquired as per standard procedures. 1.4 Workplace is set/prepared for repair job in line with the company requirements. 1.5 Necessary tools, test instruments and personal protective equipment are prepared in line with job requirements 2.1 Systematic pre-testing procedure is observed in accordance with manufacturer’s instructions. 2.2 System defect/Fault symptoms are identified using appropriate tools and equipment and in accordance with safety procedures 2.3 Test instruments required for the job are used in accordance with user manuals 2.4 Circuits are checked and isolated using specified testing procedures 2.5 Identified defects and faults are explained to the responsible person in accordance with enterprise or company policy and procedures 2.6 Control settings/adjustments are checked in conformity with service-manual specifications 2.7 Results of diagnosis and testing are documented accurately and completely within the specified timeframe 2.8 Customers are advised/informed regarding the status and serviceability of the unit as per procedures -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 48
  • 49. 3. Maintain/Repair appliances 3.1 Personal protective equipment are used in accordance with Occupational Health and Safety practices. 3.2 Electro-static discharge (ESD) protection procedure is followed in accordance with current industry standards. 3.3 Defective parts/components are replaced with identical or recommended appropriate equivalent ratings 3.4 Repaired or replaced parts/components are soldered/mounted in accordance with the current industry standards. 3.5 Control settings/adjustments are performed in conformity with service-manual specifications 3.6 Repair activity is performed within the required timeframe 3.7 Care and extreme precaution in handling the unit/product is observed as per procedures 3.8 Cleaning of unit is performed in accordance with standard procedures 4. Reassemble and test repaired appliance 4.1 Repaired units are reassembled according to procedures 4.2 Reassembled units are subjected to final testing and cleaning in conformity with manufacturer’s specifications 4.3 Service completion procedures and documentations are complied with based on manual. 4.4 Waste materials are disposed of in accordance with environmental requirements. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 49
  • 50. RANGE OF VARIABLES 1. Electronically Controlled Domestic Appliances Domestic appliances may include but not limited to the following: 1.1 Washing Machines and Driers 1.2 Vacuum Cleaners and Polishers 1.3 Home Food Processing equipment 1.3.1 Pressure and Rice Cooker 1.3.2 Blender, coffee maker 1.3.3 Toaster, waffle maker 1.4 Microwave Oven 1.5 Electronic Clock 1.6 Flat irons and presses 1.7 Rechargeable Light 1.8 Electronic controlled Light 1.9 Home security equipment 2. Service manuals 3. Service Information 4. Tools, Materials and Test Instruments 2.3 Service manual/schematic diagram/parts list 2.4 Operating instructions/User’s/Owner’s manual 3.1 Job Report Sheets 3.2 Job Order 3.3 Bill of materials 3.4 Customer index 3.5 Service flowchart 3.6 Stock and inventory record 3.7 Requisition slips (for acquisition of parts) 3.8 Supplier Index May not include but not 4.12 Flashlight limited to: 4.13 Test light 4.1 Step-down transformer 4.14 Cleaning brush 4.2 Soldering iron/gun 4.15 Ball peen hammer 4.3 Screwdriver (assorted) 4.16 Soldering lead 4.4 Nut drivers (assorted) 4.17 Wires, various sizes 4.5 Wrenches (assorted) 4.6 Allen wrench/key 4.18 Assorted electronic components 4.7 Multi-testers (analog/digital) 4.8 Utility knife 4.9 Wire stripper 4.10 Pliers (assorted) 4.11 Work bench -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 50
  • 51. 5. Personal protective equipment May include but not limited to: 5.1 Working clothes/Apron 5.2 Hand gloves 5.3 Face/Dust Mask 5.4 Goggles 5.5 Safety shoes 6. Pre-testing procedures 6.1 Visual inspection of the appliance with power off 6.2 Interview of customer on history of the appliance 6.3 Operate the appliance according to manual to confirm defects 7. Responsible persons 7.1 Immediate supervisor 7.2 Service supervisor/manager 8. OHS requirements in accordance with legislation & regulations May include but not limited to: 8.1 Use of proper tools and equipment 8.2 Observe workplace environment and safety 8.3 Adherence to safety requirements in handling the unit 8.4 Use of protective device/shields 8.5 Philippine Electrical/Electronics Code 9. Environmental Requirements 9.1 Proper disposal of chemicals and components shall be based on existing requirements of the law and chemical waste management 9.2 Non-biodegradable parts or materials shall be packed and labeled properly for disposal. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 51
  • 52. EVIDENCE GUIDE 1 2 Critical aspects of competency Underpinning knowledge and attitude Assessment requires evidence that the candidate: 1.1 Set/Prepared workplace for repair job in line with the company requirements. 1.2 Prepared necessary tools, test instruments and personal protective equipment in line with job requirements 1.3 Observed systematic pre-testing procedures in accordance with manufacturer’s instructions 1.4 Identified system defects/fault symptoms using appropriate tools and equipment and in accordance with safety procedures 1.5 Explained identified defects and faults to the responsible person and customer in accordance with enterprise or company policy and procedures 1.6 Replaced defective parts/components with identical or recommended appropriate equivalent ratings 1.7 Performed control setting/adjustments in conformity with service manual specifications 1.8 Subjected reassembled units to final testing and cleaning in conformity with manufacturer’s specifications 2.1 Mensuration/Mathematics 6.1.1 Conversion of Units 6.1.2 Applied Mathematics 2.2 Drawing, Block and Schematic Diagram 2.2.1 Reading and interpreting orthographic projections and isometric views 2.2.2 Reading and interpreting electronic schematic diagram, block diagram and symbols 2.3 Safety 2.3.1 Work Safety requirements and economy of materials with durability 2.3.2 Knowledge in 5S application and observation of required procedures 2.4 Materials, tools/instruments & equipment uses and specifications 2.4.1 Identification of hand and power tools 2.4.2 Proper care and use of tools 2.4.3 Identification of test and measuring instruments 2.4.4 Proper care and use of test and measuring instruments -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 52
  • 53. 2.5 System and Processes 2.5.1 Principles of electrical circuits 2.5.2 Fundamentals of direct current circuits 2.5.3 Fundamentals of alternating current circuits 2.5.4 Fundamentals of electronic components and circuits 2.5.5 Fundamentals of digital logic, components & circuits 2.5.6 Fundamentals of microcontroller circuits and programming 2.5.7 Analysis of troubles and isolation techniques 2.5.8 Principles of electronic controlled domestic appliances 2.5.9 Fundamentals of solenoids, relays and motors 2.5.10 Fundamentals of electronic motor controls 2.5.11 Fundamentals of industrial devices and circuits 2.5.12 Fundamentals of electronic lighting and heating controls 2.5.13 Fundamentals of remote control 2.5.14 Fundamentals of appliance protection and safety circuits 2.5.15 Fundamentals of magnetrons and other heating devices 3 4 Underpinning skills Method of assessment 3.1 Application of troubleshooting technique 3.2 Use and maintenance of test instruments, tools, & equipment 3.3 Application of work safety practices and time management 3.4 Application of substitution technique 3.5 Soldering/desoldering and wiring/cabling techniques 3.6 Schematic diagram reading skills Competency may be assessed through: 4.1 Direct observation/Demonstration with oral questioning 4.2 Third Party Report 4.3 Portfolio -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 53
  • 54. 5 6 Resource implications Context of assessment The following resources must be provided: 5.1 5.2 5.3 5.4 5.5 Tools, equipment and test instruments Electronically-controlled domestic appliances Service manuals/schematics ESD free working area/bench Complete electronic spare parts/supplies 6.1 Assessment maybe conducted in the workplace or in a simulated workplace setting -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 54
  • 55. UNIT OF COMPETENCY : SERVICE AND REPAIR CELLULAR PHONES UNIT CODE : ELC724325 DESCRIPTOR : This unit covers the knowledge, skills and attitudes required to service and repair cellular mobile phones including diagnosing faults, and preparing reports. ELEMENT 1. PERFORMANCE CRITERIA (Italicized bold terms are elaborated in the range of variables) Prepare unit, tools 1.1 Workplace is set/prepared for repair job in line with the and workplace for company requirements maintenance/repair 1.2 Necessary tools, test instruments and personal protective equipment are prepared in line with job requirements 1.3 Service manuals and service information required for repair/maintenance are acquired at commencement of activities. 1.4 Repair/maintenance history is verified in line with the company procedures. 1.5 Complete check-up of cellular phone is conducted and defects are identified, verified and documented against customer description 2. Diagnose faults of 2.2 Systematic pre-testing procedure is observed in cellular phone unit accordance with manufacturer’s instructions. 2.3 System defects/Fault symptoms are identified using appropriate diagnostic software, tools and equipment in accordance with manufacturers’ specifications. 2.4 Chips are checked and isolated using specified testing procedures 2.5 Identified defects and faults are explained to the responsible person in accordance with enterprise or company policy and procedures 2.6 Results of diagnosis and testing are documented accurately and completely within the specified time. 2.7 Customers are advised/informed regarding the status and serviceability of the unit. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 55
  • 56. 3. Maintain/Repair 3.1 Personal protective equipment are used in accordance cellular phone unit with Occupational Health and Safety practices. 3.2 Electro-static discharge (ESD) procedure is followed in accordance with current industry standards. 3.3 Defective parts/components are replaced/swapped with original parts according to manufacturers’ specifications 3.4 Repaired units are flashed using appropriate application software based on manufacturers’ requirements 3.5 Repaired or replaced parts/components are soldered/mounted in accordance with the current industry standards. 3.6 Repair activity is performed within the required timeframe 3.7 Care and extreme precaution in handling the unit/product is observed as per procedures 3.8 Cleaning of unit is performed in accordance with standard procedures 4. Reassemble and test repaired appliances 4.1 Repaired unit is reassembled according to procedures 4.2 Reassembled units are subjected to final testing and cleaning in conformity with manufacturer’s specifications 4.3 Service completion procedures and documentations are complied with based on manual. 4.4 Waste materials are disposed of in accordance with environmental requirements. 5. Install additional/ enhancement features 5.1 Enhancements and applications are installed to the unit based on customers’ request and manufacturers’ recommendation 5.2 Customers’ are advised/oriented on the operation of additional operator services that maybe availed of based on manufacturer’s standards. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 56
  • 57. RANGE OF VARIABLES 1. Service manuals 2. Service Information 3. Tools, Materials and Test Instruments: 1.1 Service manual/schematic diagram/parts list 1.2 Operating instructions/User’s/Owner’s manual 1.3 Repair handbooks for cellular phones 2.1 Job Report Sheets 2.2 Job Order 2.3 Bill of materials 2.4 Customer index 2.5 Service flowchart 2.6 Stock and inventory record 2.7 Requisition slips (for acquisition of parts) 2.8 Supplier Index 3.1 Hot air soldering tool 3.19 High-grade 3.2 Power Supply-variables magnifying glass with lamp 3.3 Soldering iron 3.4 Desoldering tools 3.20 Flashlight 3.5 Tweezer 3.21 Cleaning brush 3.6 Screwdriver (assorted) 3.22 Ball peen hammer 3.7 Wrenches (assorted) 3.23 Soldering lead 3.8 Set of torx/star bit 3.24 Cleaning agent 3.9 Open tool 6600/7650 3.25 Wires 3.10 Allen wrench/key 3.26 Silicon grease 3.11 Signal generator AF/RF 3.27 Lubricants 3.12 Multi-testers 3.28 Assorted electronic (analog/digital) components 3.13 Utility knife/stripper 3.29 Software Flasher 3.14 Pliers (assorted) 3.30 Board for rework 3.15 Test jig 3.31 Plate for reball 3.16 ESD-free work bench 3.32 PC Computer with mirror 3.33 Infrared 3.17 Bluetooth 3.18 Oscilloscope 4. Personal protective equipment May include but not limited to: 4.1 Working clothes/Apron 4.2 Face/Dust Mask 4.3 Goggles 4.4 Safety shoes 5. Pre-testing procedures 5.1 5.2 5.3 Visual inspection of the unit with the power off Interview of customer re history of unit Operate the unit according to manual to confirm defects -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 57
  • 58. 6. System defect/Fault symptoms May include but not limited to: 6.1 No power 6.1.1 Wet unit 6.1.2 Dropped unit 6.1.3 Over downloaded unit 6.1.4 System error 6.2 Contact service/contact retailer 6.3 No Signal 6.3.1 No transmission/reception 6.3.2 Intermittent signal 6.3.3 Shorted/grounded unit 6.4 Not charging 6.5 Defective User interface 6.5.1 Buzzer 6.5.2 Vibrator 6.5.3 Keypad 6.5.4 Backlights 6.5.5 Ear piece 6.5.6 Microphone 6.5.7 LCD problem 6.5.8 Camera problem 6.5.9 Bluetooth 6.5.10 Infra red 6.5.11 Radio 6.6 Software-related troubles 6.6.1 Hang-up 6.6.2 Virus 6.6.3 Four blinks / blinking display 6.6.4 Rebooting 6.6.5 Auto-shut-off 7. Responsible people 7.1 Immediate supervisor 7.2 Service supervisor/manager 8. OHS requirements in accordance with legislation and regulations May include but not limited to: 8.6 Use of proper tools and equipment 8.7 Observe workplace environment and safety 8.8 Adherence to safety requirements in handling the unit 8.9 Use of protective device/shields 9. Application software May include the following but not limited to: 9.1 N-box 9.2 Tornado 9.3 Twister 9.4 Power flasher 9.5 Griffin -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 58
  • 59. 10. Environmental Requirements 10.1 Proper disposal of chemicals and components shall be based on existing requirements of the law and chemical waste management 10.2 Non-biodegradable parts or materials shall be packed and labeled properly for disposal. 11. Enhancements and applications May include the following but not limited to: 11.1 Enhancement 11.1.1 Backlights 11.1.2 Housing and accessories 11.1.3 Additional memory 11.2 Applications 11.2.1 Ring tones 11.2.2 Logos 11.2.3 Games 11.2.4 MP3/MP4 11.2.5 Wallpapers -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 59
  • 60. EVIDENCE GUIDE 1 Critical aspects of competency 2 Underpinning knowledge and attitude Assessment requires evidence that the candidate: 1.1 Prepared workplace, unit, materials, tools and equipment properly 1.2 Applied safety rules and procedures 1.3 Followed service manual specifications/instructions 1.4 Used tools and equipment properly 1.5 Identified faults and defects according to required procedures 1.6 Explained diagnosed faults/defects to responsible person 1.7 Informed the customer on the diagnosed defects 1.8 Replaced/swapped defective parts/components with original parts 1.9 Flashed repaired units using appropriate application software 1.10 Applied appropriate knowledge and technique in actual repair activity 1.11 Restored unit to normal operating condition within timeframe 2.1 Mensuration/Mathematics 2.1.1 Conversion of Units 2.1.2 Applied Mathematics 2.2 Drawing and Schematic Diagram 2.2.1 Reading and interpreting orthographic projections and isometric views 2.2.2 Reading and interpreting electronic schematic diagram and symbols 2.3 Safety 2.3.1 Work Safety requirements and economy of materials with durability 2.3.2 Knowledge in 5S application and observation of required procedure 2.4 Materials, tools/instruments & equipment uses and specifications 2.4.1 Identification of hand tools 2.4.2 Proper care and use of tools 2.4.3 Identification of test and measuring instruments 2.5 System and Processes 2.5.1 Fundamentals of personal computer 2.5.2 Fundamentals of electronic components and circuits 2.5.3 Fundamentals of digital logics, components & circuits 2.5.4 Fundamentals of microprocessor circuits and programming 2.5.5 Analysis of troubles and isolation techniques -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 60
  • 61. 2.6 Laws and regulations 2.6.1 RA 9292 2.6.2 NTC memorandum Circulars 2.6.3 Local Ordinance 2.6.4 DTI Regulations 3 Underpinning skills 3.1 3.2 3.3 3.4 3.5 4 Method of assessment Competency may be assessed through: 4.1 4.2 4.3 4.4 5 6 Resource implications Context of assessment Application of troubleshooting technique Use and maintenance of test instruments, tools, & equipment Application of substitution technique Soldering/desoldering technique Schematic diagram reading skills Direct observation/Demonstration with oral questioning Third Party Report Portfolio Written Test The following resources must be provided: 5.1 5.2 5.3 5.4 5.5 5.6 5.7 Tools, equipment and test instruments ESD free working area/bench Sufficient lighting and ventilation system Cellular phone units Service manuals/schematics PC units and appropriate application software Complete cellular phone spare parts and accessories 6.1 Assessment maybe conducted in the workplace or in a simulated workplace setting -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 61
  • 62. SECTION 3 TRAINING STANDARDS 3.1 CURRICULUM DESIGN Course Title: Consumer Electronics Servicing Nominal Training Duration: NC Level: NC II 18 hrs – Basic Competencies 60 hrs – Common Competencies 360 hrs – Core Competencies Course Description: This course is designed to develop & enhance the knowledge, skills, & attitudes of a Consumer Electronics Technician, in accordance with industry standards. It covers the basic and common competencies in addition to the core competencies such as assembling and disassembling consumer electronic products and systems, maintaining and repairing audio-video products and systems, servicing and repairing electronicallycontrolled domestic appliances and cellular phones. BASIC COMPETENCIES 18 hrs Unit of Competency 1. Participate in Workplace Communication 2. Work in a Team Environment Learning Outcome Methodology Assessment Approach 1.1 Access specific and relevant • Group information from appropriate discussion sources • Interaction 1.2 Use effective questioning, active listening and speaking skills to gather and convey information 1.3 Use appropriate form and lines of communication 1.4 Conduct meeting according to established purpose and protocols 1.5 Use appropriate forms in recording and transmitting information 1.6 Complete reports according to organizational guidelines and requirements • Demonstration 2.1 Identify the role and objective of the team and individual members • Demonstration • Discussion • Observation • Interviews/ questioning -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 62
  • 63. 2.2 Specify reporting relationships within and outside the team 2.3 Use appropriate forms of communication and interaction with team members 2.4 Observe protocols in reporting 2.5 Contribute to the development of the team work plans and activities 3. Practice Career Professionalism 4. Practice Occupational Health and Safety Procedures • Interaction • Observation • Interviews/ questioning 3.1 Identify growth areas and • Discussion prepare a work plan towards • Interaction improving oneself 3.2 Identify inter and intra personal relationships 3.3 Prioritize goals according to personal, team and organizational goals and objectives 3.4 Identify training and career opportunities • Demonstration 4.1 Explain safety regulations • Discussion according to organizational • Plant tour procedures 4.2 Identify possible work • Symposium hazards and explain contingency measures in case of workplace accidents 4.3 Determine effects of hazards and risks and explain how to control them • Observation • Observation • Interviews/ questioning • Interview -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 63
  • 64. COMMON COMPETENCIES 60 hrs Unit of Competency 1. Appl y Quality Standards 2. 3. Perf orm Computer Operation Use Hand Tools Learning Outcomes Methodology 1.1 Check materials and replace faulty ones in accordance with workplace standards and requirements 1.2 Carry out work assignments in accordance with standard operating procedures 1.3 Check completed work against standards and specifications 1.4 Document and prepare a report on deviations from specific quality standards      2.1 Plan and prepare for task to be undertaken 2.2 Input data into computer 2.3 Access information using computer 2.4 Produce output/data using computer system 2.5 Use basic functions of a web browser to locate information 2.6 Maintain computer equipment and systems    3.1 Identify tasks to be undertaken and the appropriate tools to perform the task 3.2 Prepare and check the required hand tools and use them properly 3.3 Use appropriate hand tools and test equipment in accordance with safety rules and procedure 3.4 Perform basic maintenance procedures on hand tools and test equipment  Field trip Symposium Film showing Simulation On-the-job training Assessment Approach  Demonstration & questioning  Observation & questioning  Third party report Modular Film showing Computerbased training (e-learning)  Project method  On the job training  Lecture / Demonstration  Distance learning  Film Showing       Demonstration & questioning Observation & questioning Third party report Assessment of output product Portfolio Computerbased assessment Written/Oral examination  Practical demonstration  Observation and questioning -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 64
  • 65. 4. Perform Mensuration and Calculation 4.1 Identify tasks to be performed and the appropriate measuring instruments required 4.2 Perform measurement and calculation tasks according to specifications and requirements 4.3 Perform basic maintenance tasks on measuring instruments according to established rules and procedure  Self- paced/ modular  Demonstratio n  Small group discussion  Distance learning  5. Prepare and Interpret Technical Drawings 5.1 Identify and select the appropriate technical drawing required 5.2 Identify symbols and Interpret the technical drawing properly 5.3 Check and validate drawing requirements and prepare/make changes on electrical/electronic schematics and drawings 5.4 Explain how to record and store technical drawings, equipment and instruments properly  Lecture/ demonstration  Dualized training  Distance learning       6. Terminate and Connect Electrical wiring and Electronic Circuit 6.1 Plan and prepare for termination/connection of electrical wiring/electronic circuits 6.2 Terminate/connect electrical wiring/electronic circuits 6.3 Test termination/ connection of electrical wiring /circuit connections   Film Viewing Individualized Learning  Direct Student Laboratory Experience  On-the-Job Training  Project Method  Written/Oral examination  Practical demonstration Written /oral examinations Direct observation Project method interview Demonstration and Questioning  Assessment of Output Product -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 65
  • 66. CORE COMPETENCIES 360 hrs Unit of Competency 1. Assemble/ Disassemble Consumer Electronics Products and Sytems 2. Maintain and Repair Audio/ Video Products and Systems Learning Outcomes 1.1 Enumerate, explain and apply OHS policies and procedures in assembling and disassembling consumer electronics products and systems 1.2 Identify and explain the uses/functions of different types of tools, equipment and testing instruments 1.3 Identify electronic symbols and interpret schematic diagrams and parts list 1.4 Apply proper soldering and desoldering techniques 1.5 Apply wiring and cabling techniques 1.6 Apply assembling and disassembling techniques 1.7 Perform systematic inspection and apply specific testing procedures 2.1 Enumerate, explain and apply OHS policies and procedures in maintaining and repairing audio/video products and systems 2.2 Identify and explain the uses/functions of different types of tools and testing instruments for maintaining and repairing audio/video products and systems 2.3 Explain block diagrams and principles of operations of audio/video products and systems 2.4 Interpret schematic diagrams and identify, explain uses and functions of electronic symbols 2.5 Apply systematic troubleshooting, maintenance and repair techniques to audio/video products and systems using appropriate tools and equipment 2.6 Apply reassembly and testing techniques to audio/video products with proper documentation Methodology Assessment Approach Lecture Discussion Demonstration Viewing multimedia  Hands on practice  Project making/ laboratory exercises  Distance learning   Lecture Discussion Demonstration Viewing multimedia Hands on practice Project making / laboratory exercises Simulation Distance learning               Written exam Practical exam  Observation in workplace  Demonstratio n Written exam Practical exam  Observation in workplace  Demonstratio n -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 66
  • 67. 3. Maintain and Repair Electronically - Controlled Domestic Appliances 4. Maintain and Repair Cellular Phones 3.1 Enumerate, explain and apply OHS policies and procedures in maintaining and repairing electronically- controlled domestic appliances 3.2 Identify and explain the uses/functions of different types of tools and testing instruments for maintaining and repairing electronically- controlled domestic appliances 3.3 Explain block diagrams and principles of operations of electronically- controlled domestic appliances 3.4 Interpret schematic diagrams and identify, explain uses and functions of electronic symbols 3.5 Apply systematic troubleshooting, maintenance and repair techniques to electronicallycontrolled domestic appliances using appropriate tools and equipment 3.6 Apply reassembly and testing techniques to electronicallycontrolled domestic appliances with proper documentation 4.1 Enumerate, explain and apply OHS policies and procedures in maintaining and repairing cellular phones 4.2 Identify and explain the uses/functions of different types of tools and testing instruments for maintaining and repairing cellular phones 4.3 Explain block diagrams and principles of operations of cellular phones 4.4 Interpret schematic diagrams and identify, explain uses and functions of electronic symbols 4.5 Apply systematic troubleshooting, maintenance and repair techniques to cellular phones using appropriate tools and equipment 4.6 Apply reassembly and testing techniques to cellular phones with proper documentation                 Lecture Discussion Demonstration Viewing multimedia Hands on practice Project making / laboratory exercises Simulation Distance learning   Written exam Practical exam  Observation in workplace  Demonstratio n Lecture Discussion Demonstration Viewing multimedia Hands on practice Project making / laboratory exercises Simulation Distance learning   Written exam Practical exam  Observation in workplace  Demonstratio n -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 67
  • 68. 3.2 TRAINING DELIVERY The delivery of training should adhere to the design of the curriculum. Delivery should be guided by the 10 basic principles of the competency-based TVET. • The training is based on curriculum developed from the competency standards; • Learning is modular in its structure; • Training delivery is individualized and self-paced; • Training is based on work that must be performed; • Training materials are directly related to the competency standards and the curriculum modules; • Assessment is based in the collection of evidence of the performance of work to the industry required standard; • Training is based both on and off-the-job components; • Allows for recognition of prior learning (RPL) or current competencies; • Training allows for multiple entry and exit; and • Approved training programs are nationally accredited. The competency-based TVET system recognizes various types of delivery modes, both on and off-the-job as long as the learning is driven by the competency standards specified by the industry. The following training modalities may be adopted when designing training programs: • The dualized mode of training delivery is preferred and recommended. Thus programs would contain both in-school and in-industry training or fieldwork components. Details can be referred to the Dual Training System (DTS) Implementing Rules and Regulations. • Modular/self-paced learning is a competency-based training modality wherein the trainee is allowed to progress at his own pace. The trainer only facilitates the training delivery. • Peer teaching/mentoring is a training modality wherein fast learners are given the opportunity to assist the slow learners. • Supervised industry training or on-the-job training is an approach in training designed to enhance the knowledge and skills of the trainee through actual experience in the workplace to acquire a specific competencies prescribed in the training regulations. • Distance learning is a formal education process in which majority of the instruction occurs when the students and instructors are not in the same place. Distance learning may employ correspondence study, or audio, video or computer technologies. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 68
  • 69. 3.3 TRAINEE ENTRY REQUIREMENTS The trainees who wish to enter the course should possess the following requirements: • • • Can communicate in oral and written language Can perform basic mathematical computations Must be physically and mentally fit to undergo training This list does not include specific institutional requirements such as educational attainment, appropriate work experience and others that may be required from the trainees by the school or training center delivering the TVET program. 3.4 LIST OF TOOLS, EQUIPMENT AND MATERIALS (Institution-based) Recommended list of tools, equipment and materials required in every workstation for Consumer Electronics Servicing NC II: Student ratio-work station = 2:1 For Assembly/Disassembly Electronics laboratory = 1:1 Minimum number of workstation = 5 Minimum required size of workstation (inclusive of work area) = 3.5m X 2.5m = 9 sq. m. [typically 2 workstation back-to-back] Tools, Equipment & Material are on a per workstation Qty. 1 pc TOOLS Description Long-nosed pliers 1 pc Diagonal cutters 1 pc Standard screwdrivers 1 set 1 set Soldering iron, 30w Desoldering tools, 30w EQUIPMENT Qty. Description 1 pc Multimeter ESD free work bench with mirror 1 set Back-to-back/onesided High grade 1 set magnifying glass with lamp Qty. MATERIAL Description 1 spool Solder lead 1 set Cleaning brush 1 kilo lead free solder High voltage probe 1 kilo rosin core solder Infrared 10m wire stranded, #22, red -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 69
  • 70. 1 set 1 set 1 set 1 pc 1 set 1 set Screw driver assorted, Phillips, slotted Wrenches assorted Allen wrench/key Utility knife/stripper Pliers assorted, Long nose, Side cutter Test jig Allen wrench/key Ball peen hammer Bluetooth Cleaning brush Flashlight Hot air soldering tool Nut drivers (assorted) Open tool 6600/7650 Set of torx/star bit Test light Tweezer Wire stripper Multi-testers (analog/digital) Oscilloscope PC Computer Power Supplyvariables Signal generator AF/RF Step-down transformer TV pattern generator Variable power supply Work bench Board for rework 10m 10m 10m 10m wire stranded, #22, black wire stranded, #22, white wire stranded, #22, blue wire stranded, #22, yellow 10m wire stranded, #22, green 5ml silicon grease 50 pcs 50 pcs 1pc resistors (different values) capacitors (different values) transformer Assorted electronic components Cleaning agent Plate for reball Lubricants Lead-free solder Software flasher -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 70
  • 71. 3.5 TRAINING FACILITIES Recommended space requirements for the various teaching/learning areas are as follows: TEACHING/LEARNING AREAS Lecture Area* SIZE IN METERS AREA IN SQ. METERS QTY TOTAL AREA IN SQ. METERS 4x5 20 1 20 20 Minimum of 5 workstations 45 Laboratory Area (2 Workstations) 3.5 x 2.5 Learning Resource Area 4x5 20 1 20 Tool Room/Storage Area 4x4 16 1 16 Wash ,Toilet & Locker Room 2x5 10 2 20 Total Facilities / Equipment / Circulation** Total Area 121 36 157 * Optional (good for 10 trainees) **Area requirement is equivalent to 30% of the total teaching/learning areas 3.6 TRAINERS QUALIFICATIONS Consumer Electronics Technician NC II Trainer’s Qualification TQ II • • • • Must be a holder of TESDA Consumer Electronics Servicing NCII or equivalent Must have completed Training Methodology II (TM II) course or equivalent * Must have at least 2-years relevant industry experience. Must be physically & mentally fit. * Optional: 3.7 Only when required by the hiring institution. INSTITUTIONAL ASSESSMENT -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 71
  • 72. Institutional assessment is undertaken by trainees to determine their achievement of units of competency. A certificate of achievement is issued for each unit of competency. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 72
  • 73. SECTION 4: NATIONAL ASSESSMENT AND CERTIFICATION ARRANGEMENTS 4.1 To attain the National Qualification of Consumer Electronics Servicing NC II, the candidate must demonstrate competency in all the units listed in Section 1. Successful candidates shall be awarded a National Certificate II signed by the TESDA Director General. 4.2 The qualification of NC II may be attained through: 4.2.1 Accumulation of Certificates of Competency (COCs) in all the following units of competencies: 4.2.1.1 Assemble/ Disassemble Consumer Electronics Products and Systems 4.2.1.2 Maintain and Repair Audio/ Video Products and Systems 4.2.1.3 Maintain and Repair Electronically-Controlled Domestic Appliances 4.2.1.4 Maintain and Repair Cellular Phones Successful candidates shall be awarded a Certificate of Competency (COC) in each of the core units. 4.3 Upon accumulation and submission of all COCs acquired for the relevant units of competency comprising a qualification, an individual shall be issued the corresponding National Certificate. 4.4 Assessment shall focus on the core units of competency. The basic and common units shall be integrated or assessed concurrently with the core units. 4.5 The following are qualified to apply for assessment and certification: 4.5.1. 4.5.2. 4.6 Graduate of formal, non-formal, and informal, including enterprisebased, training programs. Experienced workers (wage employed or self employed) The guidelines on assessment and certification are discussed in detail in the “Procedures Manual on Assessment and Certification” and “Guidelines on the Implementation of the Philippine TVET Qualification and Certification System (PTQCS)”. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 73
  • 74. DEFINITION OF TERMS GENERAL 1) Certification - is the process of verifying and validating the competencies of a person through assessment 2) Certificate of Competency (COC) – is a certification issued to individuals who pass the assessment for a single unit or cluster of units of competency 3) Common Competencies - are the skills and knowledge needed by all people working in a particular industry 4) Competency - is the possession and application of knowledge, skills and to perform work activities to the standard expected in the workplace attitudes 5) Competency Assessment - is the process of collecting evidence and making judgments on whether competency has been achieved 6) Competency Standard (CS) - is the industry-determined specification of competencies required for effective work performance 7) Context of Assessment - refers to the place where assessment is to be conducted or carried out 8) Core Competencies - are the specific skills and knowledge needed in a particular area of work - industry sector/occupation/job role 9) Critical aspects of competency - refers to the evidence that is essential for successful performance of the unit of competency 10) Elective Competencies - are the additional skills and knowledge required by the individual or enterprise for work 11) Elements - are the building blocks of a unit of competency. They describe in outcome terms the functions that a person performs in the workplace. 12) Evidence Guide - is a component of the unit of competency that defines or identifies the evidences required to determine the competence of the individual. It provides information on critical aspects of competency, underpinning knowledge, underpinning skills, resource implications, assessment method and context of assessment 13) Level - refers to the category of skills and knowledge required to do a job 14) Method of Assessment - refers to the ways of collecting evidence and when, evidence should be collected -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 74
  • 75. 15) National Certificate (NC) – is a certification issued to individuals who achieve all the required units of competency for a national qualification defined under the Training Regulations. NCs are aligned to specific levels within the PTQF 16) Performance Criteria - are evaluative statements that specify what is to be assessed and the required level of performance 17) Qualification - is a cluster of units of competencies that meets job roles and is significant in the workplace. It is also a certification awarded to a person on successful completion of a course in recognition of having demonstrated competencies in an industry sector 18) Range of Variables - describes the circumstances or context in which the work is to be performed 19) Recognition of Prior Learning (RPL) – is the acknowledgement of an individual’s skills, knowledge and attitudes gained from life and work experiences outside registered training programs 20) Resource Implications - refers to the resources needed for the successful performance of the work activity described in the unit of competency. It includes work environment and conditions, materials, tools and equipment 21) Basic Competencies - are the skills and knowledge that everyone needs for work 22) Training Regulations (TR) – refers to the document promulgated and issued by TESDA consisting of competency standards, national qualifications and training guidelines for specific sectors/occupations. The TR serves as basis for establishment of qualification and certification under the PTQF. It also serves as guide for development of competency-based curricula and instructional materials including registration of TVET programs offered by TVET providers 23) Underpinning Knowledge - refers to the competency that involves in applying knowledge to perform work activities. It includes specific knowledge that is essential to the performance of the competency 24) Underpinning Skills - refers to the list of the skills needed to achieve the elements and performance criteria in the unit of competency. It includes generic and industry specific skills 25) Unit of Competency – is a component of the competency standards stating a specific key function or role in a particular job or occupation; it is the smallest component of achievement that can be assessed and certified under the PTQF -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 75
  • 76. SECTOR SPECIFIC 1. Equipment - A component part of an installation used for a particular purpose. Equipment includes, but is not limited to, that contained in the following divisions. It will necessarily include new and emerging technologies: • Audio/visual equipment including televisions, radios, monitors, cameras, closed circuit television, mono and stereo sound systems, gaming machines, electronic display panels, cassette recorders, video cassette recorders, CDROM players, tape recorders, sound and video duplication equipment, digital versatile discs, digital audio tapes, professional and domestic speaker systems, mixer desks. • Appliances including portable electric tools, motor driven pumps, vacuum cleaners, food preparation equipment, hair dryers, refrigerators, washing machines, dish washers, paper shredders, water coolers, clothes dryers, pest exterminators, electric motor driven industrial tools and equipment, sanitary disposal units, radial and tangential fans and blowers. 2. Appliances - A fixed (for support only), hand-held (held in hand during normal use), portable (moved whilst in operation or easily moved from one place to another while connected to the supply) or stationary (can be moved, but not easily) consuming device, other than a lamp. 3. Competent person - A person who has the relevant competencies described in this competency 4. Component - That portion of a unit of equipment, which has been designed as a discrete unit and that can be identified as such. 5. Environment - The area surrounding the work site which can be directly or indirectly affected by occurrences at the work site. It includes the atmosphere, soils, drains, underground water tables, and the ecosystem. Protection of the environment would require the proper disposal of waste materials, restriction of burning off, the correct handling of toxic substances, the containment of CFCs and the like. 6. Established procedures - Formal arrangements of an organization, enterprise or statutory authority of how work is to be done. 7. Hazardous materials - Flammable gases and vapors and combustible dusts. 8. Modifications - To make changes to the physical parameters or operational function of a device, component or piece of equipment or apparatus. 9. Notification (notified) - Can include verbal, written, electronic or recorded information at completion of work which may be required to be completed in accordance with established procedures. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 76
  • 77. 10. OH&S policies and procedures - Arrangements of an organization or enterprise to meet their legal and ethical obligations of ensuring the workplace is safe and without risk to health. 11. Requirements - That to which equipment and procedures and their outcomes must conform and includes statutory obligations and regulations and standards calledup by legislation or regulations. 12. Servicing - Undertaking routine inspection, repair and maintenance of circuits, systems or apparatus. Maintaining, fault finding and repair of equipment, plant and machinery. 13. Standards - Technical documents, which set out specifications and other criteria for equipment, materials, and methods to ensure they consistently, perform as intended. 14. System - A group or combination of inter-related, inter-dependent or interlocking elements forming a collective entity. Includes circuits, apparatus, equipment and the like. 15. Termination - The act by means of which an electrical connection to an apparatus is established; specifically a prepared joint or connection between a cable, cord or conductor and a point in an electrical circuit such as a terminal or connection point. Such terminations include soldering, crimping, clamping, wire wrapping, insulation piercing/compression. 16. Testing devices - Devices and instruments used to ensure safety requirements and operational functions are met, and to diagnose faults in apparatus, circuits or systems. 17. Wiring systems - Permitted cables, enclosures, supports and accessories for power, measurement, control or communications purposes. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 77
  • 78. ANNEX A - COMPETENCY MAP - CONSUMER ELECTRONICS SERVICING NC II BASIC COMPETENCIES Receive and Respond to Workplace Communication Work with Others Demonstrate work values Practice basic housekeeping procedures Participate in Workplace Communication Work in a Team Environment Practice career professionalism Practice occupational health and safety procedures Lead Workplace Communication Lead Small Team Develop and practice negotiation skills Solve Problems Related to Work Activities Use mathematical concepts and techniques Use relevant technologies Utilize Specialist Communication Skills Develop Team and Individuals Apply Problem Solving Techniques in the Workplace Collect, analyze and organize information Plan and Organize Work Promote environmental protection Prepare and Interpret Technical Drawing Apply Quality Standards Perform Computer Operations COMMON COMPETENCIES Use Hand Tools Perform Mensuration and Calculation Terminate and Connect Electrical Wiring and Electronic Circuits CORE COMPETENCIES Install Instrumentation and Control Devices Calibrate Instrumentation and Control Devices Configure Instrumentation and Control Devices Loop-Check Instrumentation and Control Loops Maintain and Repair Instrumentation & Control Devices Start-up Instrumentation and Control Systems Diagnose and Troubleshoot Instrumentation and Control Systems Install Mechatronic Devices Configure and Adjust Mechatronic Devices Develop Mechatronic Control Circuits and Software Application Programs Maintain and Repair Mechatronic Systems Commission Mechatronic Systems Diagnose and Troubleshoot Mechatronic Systems Service and Repair Audio Systems and Products Service and Repair Video Systems and Products Service and Repair Business Machines Assemble and Disassemble Consumer Electronic Products Maintain and Repair Electronically Controlled Domestic Appliances Maintain and Repair Audio-Video Products and Systems Maintain and Repair Cellular Phones Commission Consumer Electronic Products and Systems Develop Servicing Systems for Consumer Electronic Products Train service technician Manage Servicing Systems for Consumer Electronics Products and Systems Train service technician supervisors -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 78
  • 79. ACKNOWLEDGEMENTS The Technical Education and Skills Development Authority (TESDA) wishes to extend gratitude and appreciation to the many representatives of business, industry, academe and government agencies and labor groups who donated their time and expertise to the development and validation of these Training Regulations. • THE TECHNICAL EXPERT COMMITTEE ENGR. ALEX S.E. SY - Chairperson President CATIA Foundation, Inc. Electronic Industries Association of the Philippines ENGR. JOEL B. BAJADOR - Member Institute of Electronics Engineers of the Philippines, Inc. (IECEP) ENGR. EMMANUEL G. GONZALES - Member Engineering/ECT Faculty Coach Asian College of Science and Technology (ACSAT) ENGR. RONALDO B. RACELIS - Member Proprietor, RKNJ Cellphone Repair/ Faculty, ACSAT MR. RESTITUTO P. VELASCO - Member Consumer Electronics Service Technician Private Practitioner • INSTITUTE OF ELECTRONICS ENGINEERS OF THE PHILIPPINES, INC. • ELECTRONIC INDUSTRIES ASSOCIATION OF THE PHILIPPINES, INC. • THE TESDA BOARD - STANDARDS SETTING AND SYSTEMS DEVELOPMENT COMMITTEE • THE MANAGEMENT AND STAFF OF TESDA SECRETARIAT • Qualifications and Standards Office (QSO) -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS – CONSUMER ELECTRONICS SERVICING NC II Promulgated December 2006 Page 79