2 b i access

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  • Our Vision and Mission is inclusive.
    All VA services – Employment, education, rehabilitation, client services, Library
  • Our Vision and Mission is inclusive.
    All VA services – Employment, education, rehabilitation, client services, Library
  • Our challenge is the same as others around the world:
    3 - 5% of the world’s print information is accessible to our clients
    Mass media changes – information gap widening
    190,000 blind and low vision Australians
    Over 3 million (17%) print disability
    Aging population
    Our clients say the biggest barrier is the lack of accessible information
  • To help us address the lack of accessible information, we created a digital information service platform – i-access.
    New channels for clients to access the digital information service
    Increasing the amount of content available to our clients
    Creating a digital information service platform
    New channels for clients to access the digital information service
    Increasing the amount of content available to our clients
    Serves the entire demographic range of clients
    Provide content & facilitate content access
    Uses DAISY
    Free service including reading devices
    Consumed how, where and when needed
    Integrated with the Public Library System
    Global partnerships (eg Plextor, Dedicon, RNIB)
    i-access® player rollout
    Put DAISY players into the hands of the last 14% of Library members
    i-access® Online
    All library content to be available from single web access point
    Online lodgment for Personal Support and commercial work
    Introduction of i-access® software player
    Adoption of DAISY Online Protocol
    i-access® Production Manager
    Expand automated format conversion, producing synthetic voice and Braille, including ePub and DAISY 4 (when available)
    i-access® Burn on Demand
    Multi-title CDs, auto packed
  • Progressive replacement of cassette players with DAISY players for clients (14,707 distributed - 86% of clients have DAISY)
    Choice of Plextor PTX CD desktop player or a handheld device
    i-access® Online internet service for downloads (3.5k – 4.0k per month)
    Burn on Demand solution puts content on CDs (22k – 24k per month)
    Issues:
    Very limited range of audio books is available online
    Automated packing of BOD CDs not yet implemented
    Delivery of content by standard telephone has been withdrawn
    No mobile phone solution
  • From the client perspective i-access® means:
    The Library service continues to provide me with books
    I can access news and current affairs in a timely manner
    The audio playback is of a higher quality than cassette
    A large range of DAISY content is available, with its navigation features that mean an experience similar to a sighted person
    I can choose how I receive content:
    Online (self-served from anywhere in the world)
    On CD (with one or more books on each disk - convenient handling)
    In Braille (an important literacy option for the life-long blind)
    From Vision Australia’s perspective, i-access® means:
    We are addressing one of our key strategic goals:To make information more accessible and usable
    A ‘no inventory’ model that equates to staff & office space savings
    A digital model means content does not degrade
    Adopting CDs over cassettes creates staff efficiencies(e.g. in media handling)
    Self-served content reduces workload on VA staff
    Local and international partnerships are established and nurtured
  • i-access® player rollout
    Put DAISY players into the hands of the last 14% of Library members
    i-access® Online
    All library content to be available from single web access point
    Online lodgment for Personal Support and commercial work
    Introduction of i-access® software player
    Adoption of DAISY Online Protocol
    i-access® Production Manager
    Expand automated format conversion, producing synthetic voice and Braille, including ePub and DAISY 4 (when available)
    i-access® Burn on Demand
    Multi-title CDs, auto packed
  • Delete?
  • 2 b i access

    1. 1. i-access® How Vision Australia is Improving Access to Information Karl Hughes & Andrew Furlong
    2. 2. Think Globally, Act Locally! Biggest barrier is the lack of accessible information available  i-access® embraces innovation, information & independence Global partnerships and local abilities have enabled solutions for Vision Australia to act locally in removing barriers to accessing information
    3. 3. Context - Who is Vision Australia? “Vision Australia is a partnership between people who are blind, have low vision and are sighted…” Largest provider of blindness, low vision and print disability services in Australia 38,000+ clients of all VA services 18,000+ library clients across Australia
    4. 4. Challenges – the External Environment Our clients say the biggest barrier is the lack of accessible information < 5% of the world’s published material & < 20% of the world’s websites are accessible 300,00 blind and low vision Australians Over 3 million people in Australia have a print disability Continued population growth and ageing Mass media changes – information gap widening
    5. 5. Characteristics – an i- access® Overview Innovation, Information & Independence  Content Creation Processes – DAISY titles created or acquired & automated format conversion  Content Storage & Management – a high capacity central repository  Content Search, Selection & Delivery – choice of material, choice of delivery channel  Digital Reading Devices – software or hardware, training & support  A free service, including a DAISY reading device  Global and local partnerships and solutions to access digital information (e.g. Plextor, Dedicon, RNIB)
    6. 6.  The service has grown over 4 years • 150+ Daily newspapers & magazines online • 15,000 DAISY audio titles plus DAISY text, eBraille & Braille  Choice of Plextor desktop or Humanware handheld DAISY player  i-access® Burn on Demand: Automated CD production • 28,000+ Burn on Demand CDs per month  i-access® Online: online access to content • 4,000+ downloads per month • Newspapers, magazines, books, podcasts, music braille  i-access Production Manager is an automated production ‘engine’ – text in, DAISY out Characteristics – an i- access® Overview
    7. 7. Client Benefits i-access® from the client perspective: 1. The Library provides me with the latest relevant titles and information 2. I can access news and current affairs when I need it 3. Self-served content reduces waiting and increases choice 4. A wide range of DAISY content is available; its navigation features mean an experience similar to a sighted reader 5. I can choose how, when and where I receive content:  Online (from anywhere in the world)  On CD (streamlined delivery using custom mailer)  In Braille (an important literacy option)
    8. 8. Plextor PTX Online DAISY player CD and online capable No PC required Wireless of cable network DAISY online protocol (coming soon)  User Searches library catalogue  Library assisted book selection  Streaming or Download  Store books in “My Library”  Integrated DRM  Ongoing development
    9. 9. Humanware Victor Reader Stream Portable Handheld DAISY player Very easy to use DAISY, MP3 player Voice recorder 15 hours battery life Connected via USB to PC SD card Headphones
    10. 10. Concept: i- access® Flowchart DAISY LibraryFTP Server Narrator OCR Electronic file from Publishers and Clients i-access® Web Services and Distribution Server DAISY Converter Vision Australia Production Manager Synthetic Voice (If requested) DAISY 2.02 & DAISY 3 Automated BOD Pack and send Email File to Client Telephone Web Radio DAISY CD Internet DAISY Text and Audio Kiosk 60TB
    11. 11. i-access® Web Interface
    12. 12. The Future: Ongoing Development i-access® DAISY access  Software and phone player options i-access® Online  All library content to be available online – linked to catalogue  Adoption of DAISY Online Protocol i-access® Production Manager  Online lodgment and conversion of personal and other materials by clients  Extend automated conversion, producing synthetic voice and Braille, ePub and DAISY 4 (when available) i-access® Burn on Demand  Multi-title CDs, automated packing and dispatch
    13. 13. Thank You Q & A

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