The Future of Global Business Implications and Opportunities Ross Dawson Futurist, Entrepreneur, Speaker, Author

Source : US DoC; Cap Gemini Ernst & Young

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A time of dislocation

Taking divergent paths Photo credit : quinn.anya, http://www.flickr.com/photos/quinnanya/3121341844/

1. Connection 2. Greater expectations 3. Participation 4. Commoditisation 5. Value of relationships 5 MegaTrends

1. Connection

2. Greater expectations

3. Participation

4. Commoditisation

5. Value of relationships

We expect more

We are now participants

How valuable are your relationships?

How organisations really work

Identify and bring together best resources at the firm to Create uniquely relevant value for the client

The reality of organisations Competence Likeability High High Low Low

Participation Conversation Web 1.0 Web 2.0 Information Commerce

Tapping your customers’ ideas

Getting the world’s brightest

How people interact today

The conversation takes off

The two layers of organisations… Ad-hoc networks Standardised processes

Finding what you need

What is Enterprise 2.0? The application of Web 2.0, mobile and other emerging technologies to enhance organisational performance. Establishing the organisational structures and processes that will drive success in an intensely competitive connected economy. 1 2

Trends in enterprise Web 2.0 use Source : McKinsey & Co.

How Web 2.0 is being used Source : McKinsey & Co.

Try NEW things!

The only way you can control your destiny is to be more flexible than your environment - The Law of Requisite Variety

Research shows high-performers… Are NOT : Smarter More expert More organised More social More motivated More creative More risk-oriented More technology-oriented They: Actively build networks Take initiative and calculated risks Learn and develop relevant expertise

Are NOT :

Smarter

More expert

More organised

More social

More motivated

More creative

More risk-oriented

More technology-oriented

They:

Actively build networks

Take initiative and calculated risks

Learn and develop relevant expertise

Build high-performance networks

The heart of professional services

Are you an energiser?

Free resources www.rossdawsonblog.com

We have a choice