Network to Win! Keynote presentation at Kreston International Global Conference
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Network to Win! Keynote presentation at Kreston International Global Conference

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Slides to opening keynote by Ross Dawson at Kreston International's 'Network to Win' Global Conference 2009

Slides to opening keynote by Ross Dawson at Kreston International's 'Network to Win' Global Conference 2009

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Network to Win! Keynote presentation at Kreston International Global Conference Network to Win! Keynote presentation at Kreston International Global Conference Presentation Transcript

  • Network to WIN! Ross Dawson Futurist, Keynote Speaker, Strategy Advisor, Author www.rossdawson.com
  • Source : US DoC; Cap Gemini Ernst & Young
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  • Taking diverging paths
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  • EXPONENTIAL DRIVERS COMMODITIZATION EXPECTATIONS
  • EXPONENTIAL DRIVERS COMMODITIZATION EXPECTATIONS
  • Bandwidth grows Source : Cisco, Approaching the Zettabyte Era
  • Computing power soars
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  • EXPONENTIAL DRIVERS COMMODITIZATION EXPECTATIONS
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  • Transparency drives business relationships
  • EXPONENTIAL DRIVERS COMMODITIZATION EXPECTATIONS
  • We expect more
  • More money and more refined taste
  • Accountability for everything
  • EXPONENTIAL DRIVERS Bandwidth Processing power Man-machine interfaces COMMODITIZATION Efficiency Speed Global markets Information access EXPECTATIONS Aspiration Luxury Participation Accountability
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  • EXPONENTIAL DRIVERS Bandwidth Processing power Man-machine interfaces COMMODITIZATION Efficiency Speed Global markets Information access EXPECTATIONS Aspiration Luxury Participation Accountability
  • The Future of Business is Relationships
  • It’s a small world...
  • How organizations really work
  • “ An organization is a set of relationships that are persistent over time.” Kevin Kelly
  • Gaps in communication
  • Networks in client relationships
  • The value of boundary spanners
  • Firm Client Capabilities Opportunities How networks drive professional services
  • Bringing together expertise
    • Awareness of capabilities
    • Understanding of those capabilities
    • Confidence in those capabilities
    • Personal trust
    • Action!
  • The reality of organizations Competence Likeability High High Low Low
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  • A zero-sum game
  • The creations of a beautiful mind
  • The Prisoners’ Dilemma
  • Tosca doesn’t cooperate
  • A deadly game of tit-for-tat
  • Miscommunication is easy! Intention Language Communication Reception Deletion Distortion Interpretation
  • Trust development Past Experience/ Reputation Trust level Extend trust/ take risk Extend trust/ take risk Past Experience/ Reputation Past Experience/ Reputation
  • Progressing step by step
  • Lessons on trust
    • Extend trust first!
    • Get to know each other
    • Build trust by steps
    • Communicate clearly
    • Forgive…
    • ...and allow for miscommunication
  • Foundations of trust Behaviors Beliefs Values What’s visible
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  • Network leaders show how to create value together
  • Characteristics of network leaders Behaviors Beliefs Values What’s visible
  • Characteristics of network leaders
    • Values
    • Respect for others
    • Contribution to a better world
    • Honesty
    • Openness
    Behaviors Beliefs Values What’s visible
  • Characteristics of network leaders
    • Beliefs
    • Relationships matter most
    • People are interesting
    • Everyone can win
    • Most people are trustworthy
    • Uncertainty is an opportunity
    Behaviors Beliefs Values What’s visible
  • Characteristics of network leaders
    • Behaviors
    • Connecting others
    • Listening
    • Communicating a vision
    • Seeking contributions
    • Acknowledging contributions
    • Focus on the person
    • Avoid miscommunication
    • Invest in relationships
    Behaviors Beliefs Values What’s visible
  • Network leaders
  • Creating happy accidents
  • The great connector
  • The heart of professional services
  • Research shows high-performers…
    • Are NOT :
    • Smarter
    • More expert
    • More organized
    • More social
    • More motivated
    • More creative
    • More risk-oriented
    • More technology-oriented
    • They:
    • Actively build networks
    • Learn and develop relevant expertise
  • High-performance networks Diversity Awareness Visibility Dynamic Investment
  • Enabling information sharing Proprietary Proprietary Trusted Open
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  • Are you an energizer?
  • How to be an energizer
    • Have and communicate a compelling vision
    • Seek and acknowledge quality contributions
    • Make and fulfill commitments
    • Be a connector!
  • Free resources, chapters, downloads: www.rossdawsonblog.com