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Mobile Workflow in the Enterprise

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Optus Business presentation at Enterprise 2.0 Executive Forum 2009 in Sydney

Optus Business presentation at Enterprise 2.0 Executive Forum 2009 in Sydney

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Mobile Workflow in the Enterprise Mobile Workflow in the Enterprise Presentation Transcript

  • MOBILE WORKFLOW IN THE ENTERPRISE INAM HUSSAIN NATIONAL SALES MANAGER MOBILITY SOLUTIONS We’re right behind business
  • AGENDA
    • The Changing Workforce
    • Mobile Applications
    • Mobility Growth
    • Mobility Strategy Steps
      • 1. Identifying business needs
      • 2. Understanding the needs of your people
      • 3. Build the business case
      • 4. Device selection
      • 5. Integrate into the business
    We’re right behind business
  • We’re right behind business THE CHANGING WORKFORCE Proportion of workers that are tele-workers Source: Optus IP Index 2008
  • MOBILITY STRATEGY STEPS 5 4 3 2 1 Integrate into the business Identify the business needs Understand the needs of your people Build the business case Device selection We’re right behind business
  • MOBILITY STRATEGY STEPS 1 Identify the business needs We’re right behind business
    • People
    • What information do they need?
    • What do they need it for?
    • Processes
    • How does the business operate?
    • What processes are used?
    • Technology
    • What is currently in place?
    • How will this inter-operate with your plans?
  • MOBILITY STRATEGY STEPS 2 Understand the needs of your people - Location requirements We’re right behind business  On site location Traveler out of office extensively Always at office Out of office occasionally
    • Field Workers
    • Sales
    • Executives
  • MOBILITY STRATEGY STEPS 2 Understand the needs of your people - Mobile work styles We’re right behind business Alerts & Small Information  Email Messages Information Access Power Application Clipboard Forums
    • Field Workers
    • Sales
    • Executives
  • MOBILITY STRATEGY STEPS 3 Build the business case We’re right behind business
    • Ascertain the Investment
    • Increased Revenue
    • Cost Reduction
    • Measure the gain
  • MOBILITY STRATEGY STEPS 4 Device selection We’re right behind business
    • Mobile Voice
    • Smartphones
    • Wireless Broadband
    • Other
  • MOBILITY STRATEGY STEPS 5 Integrate into the business We’re right behind business
    • Resources
    • Change management
    • Training
    • Support
    • Security
    • Device management
  • MOBILITY STRATEGY STEPS 5 4 3 2 1 Integrate into the business Identify the business needs Understand the needs of your people Build the business case Device selection We’re right behind business
  • THANK YOU We’re right behind business