Enterprise 2.0: Practical Tools and Approaches

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Presentation by Jonathan Stern at Enterprise 2.0 Executive Forum in Sydney on 19 February 2008.

Presentation by Jonathan Stern at Enterprise 2.0 Executive Forum in Sydney on 19 February 2008.

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  • 1. Enterprise 2.0: Practical Tools and Approaches Jonathan Stern Business Unit Executive Lotus Software A/NZ
  • 2. What’s on the mind of business leaders ?
    • 75% of CEOs indicated that collaboration was important to innovation
    • Top sources of innovation were employees , business partners and customers
    • To thrive in this environment companies must:
      • Weave communities into the product development process
      • Execute innovative ideas quickly
    CEOs: sources of new ideas and innovation IBM Institute for Business Value. CEO Study 2006 45% 35% 25% 15% 5% 5% 15% 25% 35% 45% Business partners Clients Consultants Competitors Associations, trade groups, conference boards Academia Internet, blogs, bulletin boards Think tanks Other Research and development (internal) Sales or service units Employees (general population)
  • 3.  
  • 4. Sametime broke through barriers
  • 5. The world is changing
    • Formal Work Domain:
    • Operations, Performance Management
    • Human Resource Management
    • Supply Chain Management
    • Geographical Divisions
    • Marketing
    • Manufacturing
    • etc.
    • Informal Work Domain:
    • Virtual Teams
    • Communities of Practice
    • Expert Networks
    • Knowledge Communities
    • Inside and outside the organizational boundaries
    From hierarchies… to networked hierarchies Exploration & Production Explorations Williams Drilling Taylor Production Stock Senior Vice President Jones G & G Cohen Petrophysical Cross Production O’Brien Reservoir Shapiro Paine Smith Andrews Moore Hughes Miller Ramirez Bell Cole Hussain Kelly Sen Paine Smith Moore Hughes Miller Ramirez Bell Cole Hussain Kelly Sen Cohen Jones Cross Taylor Williams Shapiro O’Brien Stock Andrews
  • 6.  
  • 7. Find the expertise, skills, knowledge required Access a person’s Communities, Blogs, Bookmarks and Activities Experience & skills
  • 8. Business-ready social software
  • 9.  
  • 10.  
  • 11. Where from here ?
    • Build selfish benefits
    • Identify needs to share tacit information
    • Encourage those who self-publish
    • Check out: