Creating business value from Enterprise 2.0

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Keynote presentation by Ross Dawson at Enterprise 2.0 Executive Forum - intended for attendees of the event as it's not meaningful without the presentation...:-)

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Creating business value from Enterprise 2.0

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  2. Creating Business Value from Enterprise 2.0 Ross Dawson Chairman, Future Exploration Network Author, Living Networks and Developing Knowledge-Based Client Relationships
  3. The weightless economy Source: US DoC; Cap Gemini Ernst & Young
  4. Anyone can publish on the web
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  6. Business drivers What is Enterprise 2.0? Culture and governance The state of Enterprise 2.0 in Australia
  7. Competition intensifies Competition intensifies
  8. The network organisation
  9. The network economy
  10. E asily R epeatable P rocesses
  11. Business drivers What is Enterprise 2.0? Culture and governance The state of Enterprise 2.0 in Australia
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  17. Business drivers What is Enterprise 2.0? Culture and governance The state of Enterprise 2.0 in Australia
  18. Enterprise 2.0 in Australia Financial services Property/ construction Universities Government Telecoms/ technology Media Professional services Agriculture Travel
  19. Business drivers What is Enterprise 2.0? Culture and governance The state of Enterprise 2.0 in Australia
  20. The business value of social networks
  21. Governance first
  22. <ul><li>Risks </li></ul><ul><li>Productivity </li></ul><ul><li>Information loss </li></ul><ul><li>Reputation </li></ul><ul><li>Network penetration </li></ul><ul><li>Culture </li></ul><ul><li>Action </li></ul><ul><li>Enable end-users </li></ul><ul><li>Provide robust platforms </li></ul><ul><li>Refine staff policies and guidelines </li></ul><ul><li>Evolve system architecture </li></ul><ul><li>Ensure solid firewalls/ security policies </li></ul><ul><li>Value </li></ul><ul><li>Increased efficiency and cost savings </li></ul><ul><li>Enhanced collaboration </li></ul><ul><li>More responsive </li></ul><ul><li>Faster to market </li></ul><ul><li>Attract and retain talent </li></ul><ul><li>Reduced IT costs </li></ul>Enterprise 2.0 Governance Framework Version 0.7
  23. Business drivers What is Enterprise 2.0? Culture and governance The state of Enterprise 2.0 in Australia
  24. Lessons for Enterprise 2.0 <ul><li>Make governance an enabler </li></ul><ul><li>Start from business applications, not tools </li></ul><ul><li>Make work easier </li></ul><ul><li>Build strategies at the architecture level </li></ul><ul><li>Allow users to experiment </li></ul><ul><li>Create pilots that yield useful lessons </li></ul>

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