Creating business value from Enterprise 2.0

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Keynote presentation by Ross Dawson at Enterprise 2.0 Executive Forum - intended for attendees of the event as it's not meaningful without the presentation...:-)

Keynote presentation by Ross Dawson at Enterprise 2.0 Executive Forum - intended for attendees of the event as it's not meaningful without the presentation...:-)

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Transcript

  • 1.  
  • 2. Creating Business Value from Enterprise 2.0 Ross Dawson Chairman, Future Exploration Network Author, Living Networks and Developing Knowledge-Based Client Relationships
  • 3. The weightless economy Source: US DoC; Cap Gemini Ernst & Young
  • 4. Anyone can publish on the web
  • 5.  
  • 6. Business drivers What is Enterprise 2.0? Culture and governance The state of Enterprise 2.0 in Australia
  • 7. Competition intensifies Competition intensifies
  • 8. The network organisation
  • 9. The network economy
  • 10. E asily R epeatable P rocesses
  • 11. Business drivers What is Enterprise 2.0? Culture and governance The state of Enterprise 2.0 in Australia
  • 12.  
  • 13.  
  • 14.  
  • 15.  
  • 16.  
  • 17. Business drivers What is Enterprise 2.0? Culture and governance The state of Enterprise 2.0 in Australia
  • 18. Enterprise 2.0 in Australia Financial services Property/ construction Universities Government Telecoms/ technology Media Professional services Agriculture Travel
  • 19. Business drivers What is Enterprise 2.0? Culture and governance The state of Enterprise 2.0 in Australia
  • 20. The business value of social networks
  • 21. Governance first
  • 22.
    • Risks
    • Productivity
    • Information loss
    • Reputation
    • Network penetration
    • Culture
    • Action
    • Enable end-users
    • Provide robust platforms
    • Refine staff policies and guidelines
    • Evolve system architecture
    • Ensure solid firewalls/ security policies
    • Value
    • Increased efficiency and cost savings
    • Enhanced collaboration
    • More responsive
    • Faster to market
    • Attract and retain talent
    • Reduced IT costs
    Enterprise 2.0 Governance Framework Version 0.7
  • 23. Business drivers What is Enterprise 2.0? Culture and governance The state of Enterprise 2.0 in Australia
  • 24. Lessons for Enterprise 2.0
    • Make governance an enabler
    • Start from business applications, not tools
    • Make work easier
    • Build strategies at the architecture level
    • Allow users to experiment
    • Create pilots that yield useful lessons