Putting Web 2.0 to Work Web 2.0 Expo 2009 SF Ross Mayfield Chairman, President & Co-founder [email_address]

About Socialtext Founded in 2002, first vendor in the Enterprise 2.0 market Gartner #1 Visionary: Team Collaboration and Social Software Offices in Palo Alto, NYC, London 5,000+ customers worldwide Social Networking connected with Collaboration as a Service

Founded in 2002, first vendor in the Enterprise 2.0 market

Gartner #1 Visionary: Team Collaboration and Social Software

Offices in Palo Alto, NYC, London

5,000+ customers worldwide

Wikis & Blogs Social Networks Dashboards & Widgets What People Expect, When They Work Micro-blogging

What can they tools do at work? How do these apply in the business world? Photo Credit: http://www.flickr.com/photos/jbalazs/724615669/

Enterprise 2.0 Freeform Social Software Adapted for Organizations S earch L inking T agging E xtensions S ignals Organizations Are Made Of People

Freeform Social Software Adapted for Organizations

S earch

L inking

T agging

E xtensions

S ignals

Enterprise 2.0 Social Intranets Social Extranets Social Media

Patterns are Evolving Distributed Centralized Short time-to market cycles Long time-to-market cycles Enterprise 1.0 Enterprise 2.0 Document-centric People-centric Structured Freeform Taxonomy Folksonomy Folders Tagging Knowledge Management Knowledge Sharing Need-to-know Need-to-share One-to-many Many-to-many Top down Emergent Heavyweight Lightweight Rigid Flexible

Search Isn’t the Answer The average employee spends 1 day/week searching for people and information Search provides results, not answers Discovery, however, provides answers, sometimes from people. And context.

The average employee spends 1 day/week searching for people and information

Search provides results, not answers

Discovery, however, provides answers, sometimes from people. And context.

How do our employees know what needs time and attention? Photo Credit: http://www.flickr.com/photos/jbalazs/724615669/

How do we work together to make the group productive? Photo Credit: http://www.flickr.com/photos/wheatfields/116810137

How do we efficiently share information, questions and context with the people in your company?

How do our people discover connections, knowledge and experts? Photo Credit: http://www.flickr.com/photos/salendron/947936275/

Near Time Social Messaging New, and near real-time Ideas spread like wildfire Organizations move faster New Old Asynchronous Real Time

Social Messaging

New, and near real-time

Ideas spread like wildfire

Organizations move faster

Human Resourcefulness Are your humans resourceful? TransUnion saved $2.5m in 5 months with Socialtext, CTO estimates $5-8m in 2009 How? People working together to solve their own problems

Are your humans resourceful?

TransUnion saved $2.5m in 5 months with Socialtext, CTO estimates $5-8m in 2009

How? People working together to solve their own problems

Social Software Platform Socialtext Dashboard Personalized and customizable widget-based dashboard -- manage your attention efficiently and effectively Socialtext Workspace Wiki Workspaces and Collaborative Weblogs flexible collaboration to participate, re-use and create faster Socialtext People Social networking for employees, partners & customers -- discover connections, knowledge and experts Socialtext Signals Social Messaging -- Share links, Q&A and context

Q&A Free Trial at Socialtext.com [email_address]