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Business Ethics Fundamentals   MGT 3800 Chapter 6                               1                               1
Chapter Outline• Business Ethics and  Public Opinion        • Three Models of• What Does Business      Management Ethics  ...
Introduction                 Business Ethics• Public’s interest in business ethics increased  during the last four decades...
IntroductionInventory of Ethical Issues in Business•   Employee-Employer Relations•   Employer-Employee Relations•   Compa...
Public’s Opinion of Business Ethics• Gallup Poll finds that only 17 percent to 20  percent of the public thought the busin...
Business Ethics: What Does It Really Mean?                                         Business Ethics:Today vs. Earlier Perio...
Business Ethics: What Does It Really               Mean?                  Definitions• Ethics involves a discipline that e...
Business Ethics: What Does It Really                Mean?        Two Key Branches of Ethics• Descriptive ethics involves d...
Conventional Approach to Business                Ethics• Conventional approach to business ethics  involves a comparison o...
Sources of Ethical Norms                                    Regions ofFellow Workers   Fellow Workers                     ...
Ethics and the Law• Law often represents an ethical minimum• Ethics often represents a standard that  exceeds the legal mi...
Making Ethical JudgmentsBehavior or act   compared with                                       Prevailing normsthat has bee...
Ethics, Economics, and Law                             6-14
Four Important Ethical Questions• What is?• What ought to be?• How to we get from what is to what ought to  be?• What is o...
3 Models of Management Ethics1. Immoral Management—A style devoid of ethical   principles and active opposition to what is...
3 Models of Management Ethics  Three Types Of Management Ethics                                 16
Three Approaches to Management Ethics                                   6-18
Three Models of ManagementMorality and Emphasis on CSR                               6-19
Moral Management Models andAcceptable Stakeholder Thinking                            6-20
Making Moral Management       Actionable   Important Factors• Senior management• Ethics training• Self-analysis           ...
Developing Moral Judgment                            6-22
Developing Moral Judgment                            6-23
Developing Moral Judgment    External Sources of a Manager’s                 Values•   Religious values•   Philosophical v...
Developing Moral Judgment    Internal Sources of a Manager’s Values•   Respect for the authority structure•   Loyalty•   C...
Elements of Moral Judgment• Moral imagination• Moral identification and ordering• Moral evaluation• Tolerance of moral dis...
Elements of Moral Judgment Amoral Managers                 Moral Managers       Moral Imagination       Moral Identificati...
Selected Key Terms•   Amoral management          • Integrity strategy•   Business ethics            • Intentional amoral• ...
Selected Key Terms•   Amoral management•   Business ethics•   Ethics•   Immoral management•   Levels of moral development•...
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  • Business Ethics and Public Opinion The Gallup Poll Has Business Ethics Really Deteriorated? Are the Media Reporting Ethical Problems More Vigorously? Is It Society That Is Actually Changing? What Does Business Ethics Mean? The Conventional Approach to Business Ethics Ethics and the Law Making Ethical Judgments Four Important Ethics Questions What Is? What Ought to Be? How Do We Get from What Is to What Ought to Be? What Is Our Motivation in All This? Three Models of Management Ethics Immoral Management Moral Management Amoral Management Two Hypotheses Making Moral Management Actionable Developing Moral Judgment Levels of Moral Development Sources of a Manager’s Values Elements of Moral Judgment Moral Imagination Moral Identification and Ordering Moral Evaluation Tolerance of Moral Disagreement Integration of Managerial and Moral Competence A Sense of Moral Obligation Summary
  • Transcript of "Bs 06"

    1. 1. Business Ethics Fundamentals MGT 3800 Chapter 6 1 1
    2. 2. Chapter Outline• Business Ethics and Public Opinion • Three Models of• What Does Business Management Ethics Ethics Mean? • Making Moral Management• Ethics, Economics Actionable and Law: Venn • Developing Moral Model Judgment• Four Important • Elements of Moral Ethics Questions Judgment • Summary 2
    3. 3. Introduction Business Ethics• Public’s interest in business ethics increased during the last four decades• Public’s interest in business ethics spurred by the media 3
    4. 4. IntroductionInventory of Ethical Issues in Business• Employee-Employer Relations• Employer-Employee Relations• Company-Customer Relations• Company-Shareholder Relations• Company-Community/Public Interest 4
    5. 5. Public’s Opinion of Business Ethics• Gallup Poll finds that only 17 percent to 20 percent of the public thought the business ethics of executives to be very high or high• To understand public sentiment towards business ethics, ask three questions – Has business ethics really deteriorated? – Are the media reporting ethical problems more frequently and vigorously? – Are practices that once were socially acceptable no longer socially acceptable? 5
    6. 6. Business Ethics: What Does It Really Mean? Business Ethics:Today vs. Earlier Period Society’s Expectations of Business Ethics Ethical Problem Actual s ci h Ess e n s u Bf o Businesse ve Ll a u c Adna det ce px E Ethical Problem Ethics t i 1950s Time Early 2000s t 6
    7. 7. Business Ethics: What Does It Really Mean? Definitions• Ethics involves a discipline that examines good or bad practices within the context of a moral duty• Moral conduct is behavior that is right or wrong• Business ethics include practices and behaviors that are good or bad 7
    8. 8. Business Ethics: What Does It Really Mean? Two Key Branches of Ethics• Descriptive ethics involves describing, characterizing and studying morality – “What is”• Normative ethics involves supplying and justifying moral systems – “What should be” 8
    9. 9. Conventional Approach to Business Ethics• Conventional approach to business ethics involves a comparison of a decision or practice to prevailing societal norms – Pitfall: ethical relativismDecision or Practice Prevailing Norms 9
    10. 10. Sources of Ethical Norms Regions ofFellow Workers Fellow Workers Country Family Profession The Individual Conscience Friends Employer The Law Religious Society at Large Beliefs 10
    11. 11. Ethics and the Law• Law often represents an ethical minimum• Ethics often represents a standard that exceeds the legal minimum Frequent Overlap Ethics Law 11
    12. 12. Making Ethical JudgmentsBehavior or act compared with Prevailing normsthat has been of acceptabilitycommitted Value judgments and perceptions of the observer 12
    13. 13. Ethics, Economics, and Law 6-14
    14. 14. Four Important Ethical Questions• What is?• What ought to be?• How to we get from what is to what ought to be?• What is our motivation for acting ethically? 14
    15. 15. 3 Models of Management Ethics1. Immoral Management—A style devoid of ethical principles and active opposition to what is ethical.2. Moral Management—Conforms to high standards of ethical behavior.3. Amoral Management – Intentional - does not consider ethical factors – Unintentional - casual or careless about ethical considerations in business 15
    16. 16. 3 Models of Management Ethics Three Types Of Management Ethics 16
    17. 17. Three Approaches to Management Ethics 6-18
    18. 18. Three Models of ManagementMorality and Emphasis on CSR 6-19
    19. 19. Moral Management Models andAcceptable Stakeholder Thinking 6-20
    20. 20. Making Moral Management Actionable Important Factors• Senior management• Ethics training• Self-analysis 20
    21. 21. Developing Moral Judgment 6-22
    22. 22. Developing Moral Judgment 6-23
    23. 23. Developing Moral Judgment External Sources of a Manager’s Values• Religious values• Philosophical values• Cultural values• Legal values• Professional values 23
    24. 24. Developing Moral Judgment Internal Sources of a Manager’s Values• Respect for the authority structure• Loyalty• Conformity• Performance• Results 24
    25. 25. Elements of Moral Judgment• Moral imagination• Moral identification and ordering• Moral evaluation• Tolerance of moral disagreement and ambiguity• Integration of managerial and moral competence• A sense of moral obligation 25
    26. 26. Elements of Moral Judgment Amoral Managers Moral Managers Moral Imagination Moral Identification Moral Evaluation Tolerance of Moral Disagreement and Ambiguity Integration of Managerial and Moral Competence A Senses of Moral Obligation 26
    27. 27. Selected Key Terms• Amoral management • Integrity strategy• Business ethics • Intentional amoral• Compliance strategy management• Conventional approach to • Kohlberg’s levels of moral business ethics development• Descriptive ethics • Moral development• Ethical relativism • Moral management• Ethics • Normative ethics• Feminist Ethics • Unintentional amoral• Immoral management management 27
    28. 28. Selected Key Terms• Amoral management• Business ethics• Ethics• Immoral management• Levels of moral development• Moral management• Morality 28
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