Successful computerization in coops

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Sucessfull ICT In cooperatives

Sucessfull ICT In cooperatives

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  • 1. Successful ICT Embu Seminar 31 st March 2010 Luka M Wanjohi
  • 2. Successful ICT means!
    • Affordable
    • Scalable
    • Self Sustaining
    • Participatory
  • 3. Support of Computerization
    • Ministry of Cooperative Development
    • Donor- Land O Lakes, FAO, Finnish Gov
    • REA
    • Cost of computers going lower
  • 4. What is holding up ICT adoption in SBOs/Coops?
    • Lack of understanding and awareness - elected leaders, management and members
    • Failure to use participatory approach- involve all
    • Lack of ICT plans in coops
    • Lack of quality ICT Support
    • Lack of ICT policy in agriculture policies and dairy policies
    • No reference / guide coops to adopt or follow
    • ICT capacity in Coops/SBOs
    • Infrastructure
  • 5. Participatory Approach
    • You may be convinced- others are not
    • Series of meetings elected leaders, staff, members, clients
    • Know the type of information each needs
    • Are they (dis)satisfied with the current system?
    • What improvements do they want?
    • Are they willing to pay for the improvement?
    • meet needs of each stakeholder- difficult
    • If computerization meet needs-successful
  • 6. Stakeholders in a coop computerization process
    • Elected leaders- where is the cooperative going/ balance sheet
    • Manager- accurate and timely reports
    • Staff- keep their job/ avoid duplication
    • Members-quick payment/accuracy/ statements
    • Clients- accurate and timely invoicing
    • Suppliers- paid on time
  • 7. Computerization risks and ways to manage them
    • 3 categories /types of risks
    • External factors- risks beyond control of project
    • Related to coop management- member/staff acceptance also organizational risks
    • Related to design/implementation-wrong planning, system failure, not signing off
  • 8. Mitigating risks RISKS WAYS TO MANAGE THE RISKS EXTERNAL ELETRIC POWER UNRELIABLE FIXED LINE INTERNET CONNECTION EXPENSIVE UPS MODEM ALTERNATIVE INTERNAL ACCEPTANCE EMPLOYEES FEAR LOSING JOBS STAFF THRETATENED BY NEW TECH PARTICIPATORY APPROACH JOB RETRAINING IMPLEMENTED GRADUALY PROJECT MANAGEMENT COST TIME MAINTENANCE PROJECT DESIGN WELL PLAN TIME WELL PROVISION
  • 9. Ten Commandments of Computerization
    • Have clear business goal – what business problem will computerization solve?
    • Learn from others. Costs, benefits, computer maintenance, training, risks
    • Have a business plan that lays out your arguments – find a champion easily convince
    • Establish an ICT Committee – 2 heads better
    • Examine the system issues- modular approach
  • 10. … cont
    • Sufficient time to develop implementation plan – business goals, objectives, outputs, tasks, responsibilities, timing and costs
    • Be careful with contracts- clearly spell your expectations of the vendor, set measurable goals, realistic goals, documentation important
    • Be sure each person is trained adequately- continuous
    • Run parallel systems before full migration
    • Provisions for maintenance, support and updates
  • 11. End
    • Good luck
    • Questions and Answer
    • Tel 0203000516
    • [email_address]