Roo Reynolds
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IBM CIO 2010 Outlook - Roo ReynoldsTagging has helped us solve the expertise location problem as well – after many years of automated profiling attempts, getting users to tag each other created immediate, useful descriptors of colleagues. This application, called Fringe was an early mash-up of directory, profile, organizational, tagging, geographic and blogging information that became an underground hit.
The tagging feature is currently being incorporated into the production ‘Bluepages’ version and these features are in the Lotus Connection product.3 years ago
Roo Reynolds
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IBM CIO 2010 Outlook - Roo Reynolds…and the next generation version, ‘Fringe’. This allows tagging of individuals, as well as arbitrary RSS feeds (my internal and externals blogs are aggregated on mine).3 years ago
Roo Reynolds
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IBM CIO 2010 Outlook - Roo ReynoldsSacha Chua (http://sachachua.com/) found an interesting way of laying out tag clouds. At one conference she pinned the tag clouds of various people’s bookmarks to the wall, letting people guess who was represented by each one. It’s surprisingly easy, because it shows that persons interests.3 years ago
Roo Reynolds
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IBM CIO 2010 Outlook - Roo ReynoldsMore than 22,000 IBMers have started a blog internally. About 20% of these people post more than once a month. And the numbers are growing
Here’s an internal blog visualization created by the talented Darren Shaw (http://pointawayfromface.com/) showing who is talking to who.
(I’ve just noticed the title is wrong. It’s not really exploiting tagging, but the re-usability of the data. I’ll change the slide at some point).3 years ago
Roo Reynolds
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IBM CIO 2010 Outlook - Roo ReynoldsAs we build hosted applications with extensible components, we enable every employee to create their own integrated workspace – and share what works with their colleagues.
Business success moves from being solely dependant on one’s personal experience and network, to the power of the whole community.
(See next slide for component highlights)3 years ago
Roo Reynolds
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IBM CIO 2010 Outlook - Roo ReynoldsSeveral new capabilities make this vision work:
Feeds (Atom) become the new glue.
Catalogs are embedded in applications to make task or template selection contextual and they are driven by tagging and ratings.
Activities are a new collaborative task organizer that allows a user to describe a task sequence, associate content and people (or feeds, or chats, etc) to a step and manage the collaboration (sharing the status, accepting contributions, dependencies, delegations, etc.) and then saving the process as a template for the next user.
Situational Applications, or mashups, can be assembled of components to create ad hoc solutions such as this client project dashboard – all by the employee.
Mobility of applications and data are enabled by components and feeds.3 years ago
Roo Reynolds
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IBM CIO 2010 Outlook - Roo ReynoldsAs of this writing in 2007, we are well along in executing this vision. We have seen very positive early adopter acceptance of the results. There is much left to be done. Opening enterprise data is a complex issue as previously noted. Getting good, high quality components developed and documented takes some time.
The catalog infrastructure is evolving and very visible inside IBM. We recognize that ‘Open Identity’ solutions will be necessary to extend these solutions to partners and clients – we are partnering on the Higgins project on this.
The Enterprise TR3 technique we referred to earlier is underway; we launched an Enterprise Tagging Service in 2006 and are now normalizing the user experience and expectations around multi-value ratings and how this will project onto reputations of contributors.
To ensure enterprise data is secure and to support a mobile workforce we recognize the requirement for a very large data storage service. This is still a work in progress.
It sounds obvious, but we continue to communicate permission to experiment and extend our environment. This has been a cultural and generational challenge – for most it is an opportunity to let our early tenure employees show us the way towards more natural collaboration3 years ago
Roo Reynolds
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IBM CIO 2010 Outlook - Roo ReynoldsBased on early collaboration tools like ValuesJam and Thinkplace, we have seen very fast grow in our innovation catalog (the Technology Adoption Program – TAP) and our Enterprise Tagging Service (ETS).
We have a longer term view and many additional projects planned to meet the growth of this vision.3 years ago
Roo Reynolds
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Warwick Uni Whats It All About Virtual Worlds Roo Reynolds“Metaverse”?
Well, Neal Stephenson wrote ‘Snow Crash’ in 1992. In it, he predicts virtual worlds (think William Gibson’s “cyberspace”).
“As Hiro approaches the Street, he sees two young couples … He is not seeing real people, of course. This is all a part of the moving illustration drawn by his computer according to specifications coming down the fiber-optic cable. The people are pieces of software called avatars. They are the audiovisual bodies that people use to communicate with each other in the Metaverse. Hiro’s avatar is now on the Street, too, and if the couples coming off the monorail look over in his direction, they can see him, just as he’s seeing them.”3 years ago
Roo Reynolds
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Warwick Uni Whats It All About Virtual Worlds Roo ReynoldsSome worlds are free-form platforms rather than games. Some even have their own economies. There.com has the Therebuck, and you can see on this screenshot the invitation to earn some of this virtual currency by building and selling products to other users. Might be a vehicle, might be clothing..3 years ago
Roo Reynolds
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Warwick Uni Whats It All About Virtual Worlds Roo ReynoldsWhile Second Life has the Linden Dollar (notable for being able to be converted to and from real money within the system).
In this recent screenshot, we see 31,477 people are online right now, and over $!M has changed hands between residents (e.g. users) in the past 25 hours.3 years ago
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