35532641 oral-communication

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35532641 oral-communication

  1. 1. Oral communication
  2. 2. Vardhman & Vardhman “PRIDE” model for effective communication.  P = Purpose of the communication  R = Receiver Roles  I = Impact desired  D = Design of the communication  E = Execution of the communication
  3. 3. Oral Communication (unit-2) Oral Communication includes-  Face to Face Conversation.  Telephonic Conversation
  4. 4.  Oral Communication includes-  Lecturers  Speech  Group discussion  Social gatherings  Interview  Conference & Meeting
  5. 5. MERITS  Facial expressions and gestures make communication effective  It is the best medium for discussions as negotiation, interview, counseling etc.  Communicator can get known the reaction of message on receiver through his gestures & expressions & tone
  6. 6. MERITS  It provides immediate feedback.  It save time & efforts.  Listener can get immediate clarification of any doubt in his mind.
  7. 7. LIMITATION-  It is not possible while dealing a large group.  It is ineffective when listener is not attentive and different perceptions  It can not retain for longer time as permanent record.  It is less effective if communicator has no convict on himself
  8. 8.  Interact freely on Phone.  It eliminates the barriers between physically disposed persons.  We can get immediate / quick feed back. At a time we can talk one person effectively  Long discussions are not possible  Expensive and less effective Merits of Telephonic Conversation-
  9. 9. LIMITATION-  Technical problem distract telephone network if device is not working well  In case of mobile phone signal problem become barrier to communication  Ring tone disturb others anytime any where even is classroom, meetings, silence zone, conferences etc
  10. 10. Principles of Successful Oral Communication  Clarity of expression  Make communication a two-way process  Develop trust by creating listeners interest  Be precise, avoid hackneyed  Avoid communication overload, easy flow  Overcoming barriers (time, distance & noise)  Timely feedback
  11. 11.  Communication & Listening Skills  Correct choice of medium  Strong conviction  Sequence, coherence and consistency in contents  Economical, Accurate, Empathetic  Identify barriers & try to rectify the problem  Go for appropriate body language
  12. 12. IMPORTANCE OF FEEDBACK Factors Affecting: Factors Affecting: •Sender / Transmitter ( Sx ) Receiver ( Rx ) •Personality and Attitude Personality and Attitude •Cultural effect Cultural effect •Mental setup & Psychology Mental setup & Psychology •Experience & background Experience & background •Communication Skills Communication Skills •Knowledge & Qualification Knowledge & Qualification FEEDBACK RECEIVER SENDER INPUTS
  13. 13. Nonverbal/ pictorial Communication  Pictures  Posters  Banners  Film clips  Slides  Gestures
  14. 14. Nonverbal/ pictorial Communication MERITS-  It is very effective in use in silent zone  It eliminates differential perceptions  It is effective when emotions take place
  15. 15. Nonverbal/ pictorial Communication LIMITATION-  It is ineffective particular for illiterate persons  It is not possible in each and every situation  It cannot be use for lengthy conversation
  16. 16. Non Verbal Communication  It covers all external stimuli other than spoken or written words and including characteristics of appearance, voice and use of space and time.  Kinesics- It is study of the role of body movements such as winking and shrugging in communication  Proxemics-It is also called space language which subject the deals with the way people use physical space to communicate.
  17. 17. Social 4 Feet-12 Feet Personal 18”-4 Feet Intimate Physical Contact-18” Public 12 Feet-range of eye sight &hearing
  18. 18. Non Verbal Communication  Chronemics or Distance language-The subject that deals with the way people use time dimension or time language  Paralanguage- The non verbal factors like tone of voice, the speed of delivery, the degree of loudness or softness, and the pitch of voice which affect the spoken words called paralanguage

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