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Identity Authenticaion and eProctoring

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Presentation with Bob Rubyini (UofM) to the Academic Technology Advisory Committee (ATAC) at the University of Minnesota in request of an investigation of solutions to support online and hybrid …

Presentation with Bob Rubyini (UofM) to the Academic Technology Advisory Committee (ATAC) at the University of Minnesota in request of an investigation of solutions to support online and hybrid courses at the University.


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  • 1. For ATIP Consideration: Identity Authentication/e-Proctoring for Off-Campus and Campus-based Assessments Ron Fitch Senior IT Professional, Institute of Technology Bob Rubinyi Director, Distributed Education Office of the Vice Provost for Distributed Education and Instructional Technology Academic Technology Advisory Committee, March 24, 2010
  • 2. Identity Authentication/e-Proctoring includes…
    • Virtual proctoring for web-based assessments
    • Virtual proctoring for non-web-based assessments in testing environment
    • Online student identity verification without proctoring during assessments
    • Traditional testing lab with ID verification, a lockdown browser for web-based assessments
    • Access to a national (or international) network of certified, local, in-person proctors
  • 3. Why Consider Identity Authentication?
    • Academic dishonesty is an important consideration for all faculty, administrators and instructional staff
    • Use of University-located computer labs for student assessments for face-to-face and hybrid courses (reduced seat time)
    • Increased demand for online courses (local and distant students) and hybrid courses
  • 4. Why Consider Identity Authentication?
    • Higher Education Opportunity Act - enacted in 2008 – states institutions that offer distance education “…have processes through which the institution establishes that the student who registers in a distance education or correspondence education course or program is the same student who participates in and completes the program and receives the academic credit.”
  • 5. Background/Timeline
    • Penn State World Campus’ pilot of an identity authentication software - Summer 2008
    • Higher Education Opportunity Act - August 2008
    • University unit awareness (Distributed Education & Instructional Technology, OIT, UNITE) - 2009
    • Demonstration and discussion (online identity authentication, e-Proctoring and live proctoring for distant students) with follow up survey – December 2009
  • 6. Identity Authentication/e-Proctoring
    • Virtual proctoring for web-based assessments (all interested, 5 of 11 very interested)
    • Virtual proctoring for non-web-based assessments (4 very interested, 4 not interested at all)
    • Virtual proctoring for web-based assessments in an on-campus testing lab (3 very interested, 3 not interested at all)
    • Online student identity verification without proctoring during assessments (5 very interested)
  • 7. Identity Authentication/e-Proctoring
    • Traditional testing lab with ID verification, a lockdown browser for web-based assessments (3 very interested, 2 not interested at all)
    • Access to a national (or international) network of certified, local, in-person proctors (5 very interested, 3 not interested at all)
  • 8. Concerns, Questions and Comments
    • Cost is a concern for most
    • Reliability, ease for students, technology overhead for students, multi-platform requirements, the need to integrate tools like these with other means to insure students are doing their own work also mentioned among concerns
    • “ I have more concerns about what happens when we don't have these solutions. The time has come.”
  • 9. Verification: Are you who you say you are?
  • 10. User ID and Password
  • 11. Live Proctors
  • 12. New Options
  • 13. Challenge Question Verification
    • Challenge questions from public databases
      • Recent addresses
      • Apartment number
    • Also has applicability in preventing financial aid fraud
  • 14. Biometrics Verification
    • “ Keystroke Biometrics” –unique typing rhythm pattern
    • Facial image matching
    • Eye scanning
    • Signature scanning
    • Fingerprint scanning
  • 15. Biometrics - Video identification
    • Take initial photo
    • Match baseline photo with new photo
  • 16. Ensuring Academic Honesty in Completing Assessments
  • 17. Workstation Lockdown
    • Only allows access to one window on test taker workstation
    • Integration with CMS
  • 18. Virtual Proctoring/ Video Monitoring
    • Initial level I monitors
    • Escalation to level II
    • E-Proctors watch video and look for unusual behavior
    • Suspends or halts test and requires acknowledgment
    • Instructor can review recording for final determination
  • 19. Live Proctors
    • Non-profit networks
    • Commercial networks
  • 20. Cost
  • 21. Cost Structures
    • Initial institutional fee + per exam fee
  • 22. Initiation of an ATIP Process
    • Examine the needs of academic programs (resident and online/distance)
    • Examine the needs for on-campus testing facilities
    • Consult with the Higher Learning Commission on future requirements
    • Determine which approaches should be pursued
    • Recommend a preferred vendor or RFP?
  • 23. Who is interested?
  • 24.  
  • 25. Facts
    • 24% of teens polled admitted to signing on to someone else’s social network account or profile using their password, without them knowing
  • 26. Why Consider Identity Authentication?
    • Sloan Consortium report:
      • Sample universe of nearly 4500 institutions and more than 2500 responses (57.7 percent response rate)
      • More than one-in-four students were enrolled in at least one online course at the time of the survey (Fall 2008), a 17 percent increase over Fall 2007
      • Two-thirds of institutions reporting an increased demand for new online courses
      • Three-quarters of institutions reporting an increased demand for existing online courses