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Performance management and Appraisal
Performance management and Appraisal
Performance management and Appraisal
Performance management and Appraisal
Performance management and Appraisal
Performance management and Appraisal
Performance management and Appraisal
Performance management and Appraisal
Performance management and Appraisal
Performance management and Appraisal
Performance management and Appraisal
Performance management and Appraisal
Performance management and Appraisal
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Performance management and Appraisal

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  • 1. ByLOCUS
  • 2. IntroductionPerformance ManagementBenefitsPerformance Management LinkagePerformance Management ProcessPerformance Management v/s Performance AppraisalPerformance-Focused Organizational CulturesComponents of Performance Management
  • 3. Identifying and Measuring Employee PerformanceIncluded while measuring employee performanceQuantity of outputQuality of outputTimeliness of outputPresence/attendance of the jobEfficiency of the work completedEffectiveness of work completedTypes of performance informationTrait based informationBehaviour- based informationResults-based informationPerformance Standards
  • 4. PERFORMANCE APPRAISALS• Also called as Employee Rating, Employee Evaluation, Performance Review.• Performance Appraisals are done for: Administering Wages and Salaries Performance Feedback Indentify employee strength and weakness Improving previous or poor performance
  • 5. Uses of Performance AppraisalsAdministrative Actions Dismissal from work Disciplinary procedures Compensation adjustments Promotions/ Demotions TransfersDevelopmental ActionsCareer progressionTraining opportunitiesCoachingMentoringIdentify strength / weaknesses
  • 6. Performance Appraisal decisionsThese decisions are undertaken by- The HR The Manager• Informal and Systematic Appraisal processes• Timing of Appraisals• Legal concerns with performance appraisals
  • 7. Who conducts Appraisals Supervisory rating of subordinates Employee rating of managers Team/ Peer Rating Self Rating Outsider Rating Multisource/360 degree feedback
  • 8. Tools for Appraising PerformanceCategory Scaling MethodsGraphic Rating ScalesBehavioural Rating ScalesComparative MethodsRankingForced distributionNarrative MethodsCritical IncidentEssayManagement by objectives – MBO ProcessCombination of Methods
  • 9. Training Managers and Employees Rater Errors Varying Standards Recency and Primary effects Central Tendency, Leniency and Strictness Errors Rater Bias Halo and Horns effects Contrast error Similar-to-Me / Different-from-Me Errors Sampling errors
  • 10. Appraisal FeedbackAppraisal InterviewFeedback as a SystemReaction of ManagersReactions of Appraised EmployeesEffective performance management

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