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Intro To Meta Ops 20090506
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Intro To Meta Ops 20090506



Introduction to MetaOps products and services.

Introduction to MetaOps products and services.



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Intro To Meta Ops 20090506 Intro To Meta Ops 20090506 Presentation Transcript

  • Introduction to Smart Change Real Results Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB President www.MetaOps.com [email_address]
  • Agenda
    • About MetaOps
    • Core products
    • Results Examples
    • Free resources
    • Michigan Corporation – established 2001
    • Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB, President
    • Mr. Crabtree has personally mentored thousands of people in hundreds of organizations in process improvement methods that have generated countless $millions in results
    About MetaOps
    • MetaOps and our network of Michigan-based partner companies provide:
      • Consulting, training, and educational products to support rapid improvements in profitability, productivity, quality, sales, and customer satisfaction
      • The MetaOps People Centrix ™ approach includes a toolkit that leverages the best tools found in Lean Six Sigma, Kaizen Team Activities, Theory of Constraints, Quality Function Deployment, MetaOps Marketing™, and Supply Chain Management
    About MetaOps
  • Crabtree writes in multiple publications - column author 5 Years Running in APICS APICS Magazine Lean Culture department Many other publications including Leveraging Lean Six Sigma in MiBiz (www.MiBiz.com)
  • University Alliance – on line professional learning – Crabtree as adjunct faculty
    • Villanova University programs
      • LSSBB
      • SSGB
      • LSS
      • Masters of Bus. Analysis
      • General Business
    • University of San Francisco
      • 12-week SCM Certification Program
      • 8-week Lean Supply Chain Program
    • Network of Lean Six Sigma experts as affiliates with concentrations in Supply Chain, DFSS, Lean Accounting, Risk Mgt., etc.
    • Affiliated complimentary relationships (twenty-plus)
      • i3Logic Learning Management System Solutions
      • iSavent RFID Solutions
      • Logic Solutions IT Solutions, China Sourcing Solutions
      • Luminous Group Quality training support, quality staffing
      • MIT Solutions, Inc Medical Practice Improvement Solutions
      • OpTech, Inc. Technology Solutions and Technical Staffing
      • Perodon Business Development and Networking Services
      • Shertrack Complex Industry Scheduling Solutions
      • Soltec, Inc. Supply Chain Process Solutions
      • TM Group Microsoft Enterprise System Solutions.
      • Trilogiq Work Space Fixture Solutions
      • * Michigan-based companies in red
    MetaOps Affiliates
  • Core Products and Services - LSS
    • Custom Training Programs
      • US Navy, Air Force Medical Logistics Phillips Plastics, RJR
    • Point Solutions
      • TechTeam, RadioShack, Drugstore.com
    • Transformation Support
      • Central States Funds, Oak Printing
    • Seminars, Events, Webinars
      • APICS, PMI, AHRMM, WCBF, etc. . .
    • Stop the Crazy Waste ™ Workshop
    • Profit Rocket Workshop™
    • Keys to Sustainable Change workshop
    Public Events
  • Video/DVD Products
  • Other Core Products and Services
    • MetaOps Marketing ™
    • Ezines & Information Marketing
    • Public Events
    • Video / DVD Learning
    • Webinars
    • Virtual Coaching Program
    • Affiliate Consulting Program
    • RadioShack Corporation - distribution and repair operations involving 2,000 employees generating 15% in productivity improvements in 6 months - $6 million in annual cost benefit with improved quality and speed of delivery.
    • Central States Funds – medical benefits insurance and retirement benefits administration involving 600 employees. Generated a 300% increase in H&W sales growth in one year with a 10% improvement in productivity and a 50% improvement in measured customer satisfaction.
    Examples – LSS related
    • TechTeam – call center support operations – 140 member support team realized a 13.8% productivity improvement in 60 days, generating a 1,000% annual ROI on their investment.
    • 4. Drugstore.com – Distribution Center Process Improvement – deployment of 5S, Standard Visual Work and Kaizen Events. This 400 employee facility realized a 28% productivity improvement in hours per order in less than 4 months.
    Examples – LSS related
  • Free resources www.OperationalExcellenceEdge.com Register Today Plus You’ll Get this FREE Report
  • Free resources – www.MetaOps.com Free resources or Michigan Companies Videos about MetaOps & other free resources
  • Questions?
    • Let’s talk!
    Ron Crabtree, MLSSBB, CPIM, CIRM, CSCP President MetaOps, Inc Cell 248.568.6484 [email_address] www.MetaOps.com www.MetaOpsMarketing.com