The document discusses various tools used in PC hardware servicing. It describes electrostatic discharge tools like anti-static wrist traps and mats used to prevent static electricity damage. It also outlines various hand tools for working with screws and small parts like screwdrivers, pliers, tweezers and part retrievers. Cleaning tools like lint-free cloths and compressed air are mentioned for removing dust. Cable ties and parts organizers are also discussed. Finally, diagnostic tools like multitesters and loopback adapters are covered.