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Better support living through software

by Technical Support Lead at Mozilla Messaging on Jun 30, 2011

  • 811 views

Just say no to aimless support forum browsing. Courtesy of Ruby, the Get Satisfaction API and MongoDB generate a custom support report emailed to you. Code is open source and easily adaptable to ...

Just say no to aimless support forum browsing. Courtesy of Ruby, the Get Satisfaction API and MongoDB generate a custom support report emailed to you. Code is open source and easily adaptable to anybody who uses Get Satisfaction for Support.

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Better support living through software Better support living through software Presentation Transcript