Customer Relationship Management is one of the most important and effective way to create everlasting bonds which help in stronger and more concrete Sales Pools for Personnel. The whole concept of CRM is based on the basic fundamentals of Human behavior and expectations management. The Essence of CRM is to help the customer in finding solutions to his / her problems rather than pitching or canvassing them like objects. This Presentation / Ebook is an Effort by SQuare Consulting and Management Services in defining and redefining the concept altogether and enable the construction of a more healthy and defined process for all the Sales Warriors out there.
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