Mobile apps remain largely untapped channel. Only 5% already have an app, but there is significant interest in the technology
Growth is being led by bigger businesses. 13% of businesses with over 5000 transactions have an app versus 4% of smaller businesses
29% of all respondents claim they are planning to develop an app - 57% of businesses with more than 50 employees plan to develop apps and 28% of smaller businesses
Jury is still out for more than a quarter (27%) of businesses who don’t see the relevance of the technology to their business, but for the biggest percentage (45%) it’s simply a lack of time that is stopping them from developing an app
More than half of businesses (56%) already trade in overseas territories , with the main focus on European countries and English-speaking markets like the US
Trade in China remains an emerging territory with one in ten respondents trading in the territory
Processing different currencies remains one of the biggest challenges for businesses that expand overseas , alongside operating in a different language – Of those who operate in overseas markets, a majority (68%) do not accept transactions in foreign currencies
Do you trade overseas, and if so, do you accept foreign currencies?
Does your business currently trade overseas?
If you do trade overseas, do you accept foreign currencies?