About Contact me for short-medium term contracts, in house or remotely, for Web based applications, mobile app and CRM.
• Software Test Analyst for Hermes Parcelnet UK. www.hermesworld.com
• Freelancer (Blogger) - Blogs can be found at WordPress, Blogger and Tumblr.
• With a background in telecoms, ERP, Business Partner as hardware wholesaler, gained experience in Customer Services
• In past 24 months, involved in e-Commerce, Web and CRM projects for myHermes.co.uk in an Agile environment
• Excellent understanding of business processes of ERP and CRM projects in terms of testing, documentation and support
• Expert in customer care/communications, problem solving, relationship building