Technology in User Instruction User Instruction April 1, 2008

Who are your users? (and how do they use technology?)

Understanding the User Figure 1 from Marshall, Todd. “A New Approach to Understanding the Digital Divide : Why Two Levels are Not Enough.” Conversants vol. 1, 2008. Available at http://conversants.syr.edu/2008/01/24/marshall-2008-1/

Goals for users Further student outcomes (academic setting) Better understanding of resources Improved information literacy “You can do it!”

Further student outcomes (academic setting)

Better understanding of resources

Improved information literacy

“You can do it!”

Goals for users Further student outcomes (academic setting) Better understanding of resources Improved information literacy “ You can do it!”

Further student outcomes (academic setting)

Better understanding of resources

Improved information literacy

“ You can do it!”

What Technology is out there? Thank you Read/Write Web

Ludwig Gatzke http://flickr.com/photos/stabilo-boss

But what technology is useful? Weblogs Wikis Twitter Second Life Blackboard IM Social Networks

Weblogs

Wikis

Twitter

Second Life

Blackboard

IM

Social Networks

But what technology is useful? Weblogs long-term interaction Wikis Twitter Second Life Blackboard IM Social Networks

Weblogs long-term interaction

Wikis

Twitter

Second Life

Blackboard

IM

Social Networks

But what technology is useful? Weblogs long-term interaction Wikis long-term interaction Twitter Second Life Blackboard IM Social Networks

Weblogs long-term interaction

Wikis long-term interaction

Twitter

Second Life

Blackboard

IM

Social Networks

But what technology is useful? Weblogs long-term interaction Wikis long-term interaction Twitter instantaneous interaction/ back channels Second Life Blackboard IM Social Networks

Weblogs long-term interaction

Wikis long-term interaction

Twitter instantaneous interaction/ back channels

Second Life

Blackboard

IM

Social Networks

But what technology is useful? Weblogs long-term interaction Wikis long-term interaction Twitter instantaneous interaction/ back channels Second Life instantaneous interaction Blackboard IM Social Networks

Weblogs long-term interaction

Wikis long-term interaction

Twitter instantaneous interaction/ back channels

Second Life instantaneous interaction

Blackboard

IM

Social Networks

But what technology is useful? Weblogs long-term interaction Wikis long-term interaction Twitter instantaneous interaction/ back channels Second Life instantaneous interaction Blackboard long-term & short-term interaction IM Social Networks

Weblogs long-term interaction

Wikis long-term interaction

Twitter instantaneous interaction/ back channels

Second Life instantaneous interaction

Blackboard long-term & short-term interaction

IM

Social Networks

But what technology is useful? Weblogs long-term interaction Wikis long-term interaction Twitter instantaneous interaction/ back channels Second Life instantaneous interaction Blackboard long-term & short-term interaction IM instantaneous interaction/ back channels Social Networks

Weblogs long-term interaction

Wikis long-term interaction

Twitter instantaneous interaction/ back channels

Second Life instantaneous interaction

Blackboard long-term & short-term interaction

IM instantaneous interaction/ back channels

Social Networks

But what technology is useful? Weblogs long-term interaction Wikis long-term interaction Twitter instantaneous interaction/ back channels Second Life instantaneous interaction Blackboard long-term & short-term interaction IM instantaneous interaction/ back channels Social Networks long-term & short-term interaction

Weblogs long-term interaction

Wikis long-term interaction

Twitter instantaneous interaction/ back channels

Second Life instantaneous interaction

Blackboard long-term & short-term interaction

IM instantaneous interaction/ back channels

Social Networks long-term & short-term interaction

Why use technology? Collaboration Read/Write Web Creation Response Distance learning Ability to add continuity Learning outside classroom Increased awareness of material in real-world scenarios Metacognition Purposes of reference/ research Social bookmarks microblogging

Collaboration

Read/Write Web

Creation

Response

Distance learning

Ability to add continuity

Learning outside classroom

Increased awareness of material in real-world scenarios

Metacognition

Purposes of reference/ research

Social bookmarks

microblogging

Why use this stuff in the classroom? Technology shifts classroom power structure Moderator/ facilitator rather than professor/ teacher Collaboration Technology that exemplifies this change Twitter Second Life Social Networks

Technology shifts classroom power structure

Moderator/ facilitator rather than professor/ teacher

Collaboration

Technology that exemplifies this change

Twitter

Second Life

Social Networks

Technology for Single Meeting Instant reaction Technology for use @ point of contact Appropriate: Instant Messaging Twitter/ Pownce/Jaiku Second Life

Instant reaction

Technology for use @ point of contact

Appropriate:

Instant Messaging

Twitter/ Pownce/Jaiku

Second Life

Technology for Extended Meetings Development over time Allows exploration of more complex ideas Examples Blogs Social Bookmark Site Social Networks

Development over time

Allows exploration of more complex ideas

Examples

Blogs

Social Bookmark Site

Social Networks

Case Study Electronic Publishing, WP692, Emerson College Fall 2007

Class Assignment Students responsible for posting an article every week on personal del.icio.us and link it to the class site (WP692). At the beginning of each class, class would discuss 1 article per student. Students would also discuss article on class blog.

Students responsible for posting an article every week on personal del.icio.us and link it to the class site (WP692).

At the beginning of each class, class would discuss 1 article per student.

Students would also discuss article on class blog.

Goals Create a digital repository for students to use on research/ project. Provide new information not covered in textbooks. Example: Amazon Kindle. Have students focus on different modes of information delivery (social bookmarking, class discussion, blog)

Create a digital repository for students to use on research/ project.

Provide new information not covered in textbooks. Example: Amazon Kindle.

Have students focus on different modes of information delivery (social bookmarking, class discussion, blog)

868 links!! 1 semester 12 students

868 links tagged by subject and grouped by class

1,043 links for Spring 2008 class

Outcomes Students more aware of current events Students forced to think & respond to topics Students had a ready resource for papers/ projects Future classes able to use and build upon resources

Students more aware of current events

Students forced to think & respond to topics

Students had a ready resource for papers/ projects

Future classes able to use and build upon resources

Problems & Concerns When technology goes bad it hurts us too.

Challenges for Instructors Facebook ≠Technology How do you teach to everyone? Personal setting vs. Group Setting Constant Tweaking Classroom not structured for this kind of interaction You’re an instructor all the time. IM, e-mails at 11 o’clock at night

Facebook ≠Technology

How do you teach to everyone?

Personal setting vs. Group Setting

Constant Tweaking

Classroom not structured for this kind of interaction

You’re an instructor all the time.

IM, e-mails at 11 o’clock at night

Biggest Challenge for Instructors TIME to: Develop resources Develop big picture Explore new Technology Play with Technology Review and relearn

TIME

to:

Develop resources

Develop big picture

Explore new Technology

Play with Technology

Review and relearn

Problems with online technology First post!

First post!

Problems with online technology First post! You suck.

First post!

You suck.

Problems with online technology First post! You suck. Check out my site.

First post!

You suck.

Check out my site.

Problems with online technology First post! You suck. Check out my site/ video. 10 Secrets to Love!

First post!

You suck.

Check out my site/ video.

10 Secrets to Love!

Digital Divide Access to technology available? Users able to use technology outside of class? What devices are needed? Twitter via cell-phone Youtube?

Access to technology available?

Users able to use technology outside of class?

What devices are needed?

Twitter via cell-phone

Youtube?

Technology for Technology’s sake Just because we can use it, should we? Some technology doesn’t translate into an academic setting. Technology should enhance learning outcomes not compete with them.

Just because we can use it, should we?

Some technology doesn’t translate into an academic setting.

Technology should enhance learning outcomes not compete with them.

Questions? Ask me about Twitter Facebook Second Life Del.icio.us

Ask me about

Twitter

Facebook

Second Life

Del.icio.us

Slides Available Online http://www.slideshare.net/rodzvilla/technology-user-instruction