Rodger Graham Manager, Course Design Athabasca University
<ul><li>Distance delivery to 30,000 + students per year </li></ul><ul><li>Undergraduate courses </li></ul><ul><ul><li>Cont...
<ul><li>2004 – we started to move toward more online delivery </li></ul><ul><li>Selected a single LMS to replace WebCT, Ba...
<ul><li>Course packages </li></ul><ul><ul><li>Textbooks </li></ul></ul><ul><ul><li>Study Guides </li></ul></ul><ul><ul><li...
<ul><li>Student/institution interaction </li></ul><ul><li>Student/teacher interaction </li></ul><ul><ul><ul><li>Mail </li>...
<ul><li>Little previous experience with CMS’s </li></ul><ul><li>Committee struck June 2006 out of Educational Media Develo...
<ul><li>Looked at a wide variety of management systems. </li></ul><ul><li>Two main types emerged in varying degrees: </li>...
<ul><li>After extensive investigation the committee developed a list of contenders: </li></ul><ul><ul><li>RedDot </li></ul...
<ul><li>To help compare products we developed a list of criteria through interviews with various stakeholders </li></ul><u...
<ul><li>Analysis led to two contenders </li></ul><ul><ul><li>Cascade Server by Hannon Hill (proprietary) </li></ul></ul><u...
<ul><li>Cascade server: </li></ul><ul><ul><li>Proved difficult to install </li></ul></ul><ul><ul><li>Technical help was in...
<ul><li>Alfresco </li></ul><ul><ul><li>Open source a good fit institutionally </li></ul></ul><ul><ul><li>Development ongoi...
<ul><li>Alfresco was installed on a temporary server in September, 2007 </li></ul><ul><li>Implementation committee struck ...
<ul><li>Inevitable delays: </li></ul><ul><ul><li>Server expansion </li></ul></ul><ul><ul><li>New releases of Alfresco </li...
<ul><li>Develop workflows in CMS to manage content creation, design, and publishing to LMS, web, and print </li></ul><ul><...
 
<ul><li>Presentation wiki at  http://tinyurl.com/45vnzv </li></ul><ul><ul><li>Presentation </li></ul></ul><ul><ul><li>Refe...
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Selecting A Content Management System For Athabasca University

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Selecting A Content Management System For Athabasca University

  1. 1. Rodger Graham Manager, Course Design Athabasca University
  2. 2. <ul><li>Distance delivery to 30,000 + students per year </li></ul><ul><li>Undergraduate courses </li></ul><ul><ul><li>Continuous enrollment </li></ul></ul><ul><ul><li>Self study </li></ul></ul><ul><li>Graduate courses </li></ul><ul><ul><li>Semester based </li></ul></ul><ul><li>Course materials include </li></ul><ul><ul><li>Textbooks </li></ul></ul><ul><ul><li>Lab kits </li></ul></ul><ul><ul><li>CD ROM </li></ul></ul><ul><ul><li>Audio/video material </li></ul></ul><ul><ul><li>Material published in house </li></ul></ul>
  3. 3. <ul><li>2004 – we started to move toward more online delivery </li></ul><ul><li>Selected a single LMS to replace WebCT, Bazaar, Lotus Notes, and other systems </li></ul><ul><li>Convert print-based courses to online delivery </li></ul><ul><li>Content for printed courses mainly stored and output from print publishing system (Interleaf) </li></ul><ul><li>Needed a CMS that would allow us to publish to the LMS as well as to the web, to print, and to mobile devices </li></ul><ul><li>The CMS would also manage collaborative development, storage, and lifecycle </li></ul>
  4. 4. <ul><li>Course packages </li></ul><ul><ul><li>Textbooks </li></ul></ul><ul><ul><li>Study Guides </li></ul></ul><ul><ul><li>Student Manual </li></ul></ul><ul><ul><li>Other physical Resources </li></ul></ul><ul><ul><li>Electronic Resources </li></ul></ul><ul><ul><li>Assessment (formative and summative) </li></ul></ul>
  5. 5. <ul><li>Student/institution interaction </li></ul><ul><li>Student/teacher interaction </li></ul><ul><ul><ul><li>Mail </li></ul></ul></ul><ul><ul><ul><li>Telephone </li></ul></ul></ul><ul><ul><ul><li>Email </li></ul></ul></ul><ul><ul><ul><li>Course mail </li></ul></ul></ul><ul><li>Student/student interaction </li></ul><ul><ul><li>discussion forum </li></ul></ul><ul><ul><li>Wiki </li></ul></ul><ul><ul><li>Course mail </li></ul></ul><ul><li>Other social software </li></ul>
  6. 6. <ul><li>Little previous experience with CMS’s </li></ul><ul><li>Committee struck June 2006 out of Educational Media Development </li></ul><ul><li>Committee grew to include key stakeholders from across the university including: </li></ul><ul><ul><li>EMD </li></ul></ul><ul><ul><li>Other course material developers </li></ul></ul><ul><ul><li>Records management </li></ul></ul><ul><ul><li>Training </li></ul></ul><ul><ul><li>Web development and delivery </li></ul></ul><ul><ul><li>Registrar </li></ul></ul><ul><ul><li>Library </li></ul></ul>
  7. 7. <ul><li>Looked at a wide variety of management systems. </li></ul><ul><li>Two main types emerged in varying degrees: </li></ul><ul><ul><li>Web Content Management Systems (WCMS) </li></ul></ul><ul><ul><ul><li>Designed to manage and expose content solely through a web site(s) </li></ul></ul></ul><ul><ul><li>Content Management Systems (CMS) </li></ul></ul><ul><ul><ul><li>Sometimes referred to as Document MS </li></ul></ul></ul><ul><ul><ul><li>Manages content creation, storage, publishing </li></ul></ul></ul><ul><ul><ul><li>Includes workflow, extensible roles and permissions </li></ul></ul></ul><ul><ul><ul><li>May include Records Management features </li></ul></ul></ul>
  8. 8. <ul><li>After extensive investigation the committee developed a list of contenders: </li></ul><ul><ul><li>RedDot </li></ul></ul><ul><ul><li>Rhythmyx </li></ul></ul><ul><ul><li>Documentum </li></ul></ul><ul><ul><li>ThinkingCap </li></ul></ul><ul><ul><li>Docushare </li></ul></ul><ul><ul><li>Cascade Server </li></ul></ul><ul><ul><li>Plone </li></ul></ul><ul><ul><li>Alfresco </li></ul></ul><ul><ul><li>Joomla </li></ul></ul>
  9. 9. <ul><li>To help compare products we developed a list of criteria through interviews with various stakeholders </li></ul><ul><li>Each product was measured against this list </li></ul><ul><li>Vendors for proprietary products and application developers for open source products provided demonstrations </li></ul><ul><li>Each committee member conducted a SWOT analysis of each product </li></ul>
  10. 10. <ul><li>Analysis led to two contenders </li></ul><ul><ul><li>Cascade Server by Hannon Hill (proprietary) </li></ul></ul><ul><ul><li>Alfresco (open source) </li></ul></ul><ul><li>User trials </li></ul><ul><ul><li>Installed both systems rather than use a hosted service </li></ul></ul><ul><ul><li>Set up accounts and permissions for committee members </li></ul></ul><ul><ul><li>Developed simple workflows </li></ul></ul><ul><ul><li>Simulated course content publication process including creation, editing, approval and publishing to LMS </li></ul></ul>
  11. 11. <ul><li>Cascade server: </li></ul><ul><ul><li>Proved difficult to install </li></ul></ul><ul><ul><li>Technical help was inadequate </li></ul></ul><ul><ul><li>Users found the interface difficult </li></ul></ul><ul><ul><li>Unable to publish to the LMS </li></ul></ul><ul><li>Alfresco </li></ul><ul><ul><li>Installation was successful </li></ul></ul><ul><ul><li>Technical support from open source community adequate </li></ul></ul><ul><ul><li>Users found the interface intuitive </li></ul></ul><ul><ul><li>Publishing to LMS, at a basic level, was achieved </li></ul></ul>
  12. 12. <ul><li>Alfresco </li></ul><ul><ul><li>Open source a good fit institutionally </li></ul></ul><ul><ul><li>Development ongoing in the Moodle community to integrate Alfresco </li></ul></ul><ul><ul><li>Local resources available (OA Solutions) </li></ul></ul><ul><ul><li>Opportunity to contribute to the open source community </li></ul></ul><ul><ul><li>Development of in-house expertise </li></ul></ul><ul><ul><li>Scalable to handle other institutional requirements like records management </li></ul></ul>
  13. 13. <ul><li>Alfresco was installed on a temporary server in September, 2007 </li></ul><ul><li>Implementation committee struck </li></ul><ul><li>4 sub committees </li></ul><ul><ul><li>Course content management </li></ul></ul><ul><ul><li>Web development </li></ul></ul><ul><ul><li>Records management </li></ul></ul><ul><ul><li>metadata </li></ul></ul>
  14. 14. <ul><li>Inevitable delays: </li></ul><ul><ul><li>Server expansion </li></ul></ul><ul><ul><li>New releases of Alfresco </li></ul></ul><ul><ul><li>Internal resource shortages </li></ul></ul><ul><li>Developing use cases around content </li></ul><ul><li>Contract with OA Solutions, an Alfresco partner, to develop a course tracking system and copyright database in Alfresco as well as basic infrastructure for housing content </li></ul><ul><li>Developed several web sites driven dynamically from Alfresco </li></ul>
  15. 15. <ul><li>Develop workflows in CMS to manage content creation, design, and publishing to LMS, web, and print </li></ul><ul><li>Track course development in Alfresco using a combination of metadata and hierarchical structure </li></ul><ul><li>Migrate current copyright database to Alfresco </li></ul><ul><li>Employ lifecycle tools to manage copyrighted materials </li></ul><ul><li>Migrate content from print publishing system to Alfresco </li></ul><ul><li>Investigate Common Cartridge for export </li></ul><ul><li>Integrate Learning Design </li></ul>
  16. 17. <ul><li>Presentation wiki at http://tinyurl.com/45vnzv </li></ul><ul><ul><li>Presentation </li></ul></ul><ul><ul><li>References </li></ul></ul><ul><ul><li>Questions/Comments/Discussion </li></ul></ul>

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