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FITC Mobile 2010 & CFC Canadian File Centre Preso....

FITC Mobile 2010 & CFC Canadian File Centre Preso.

From Newton to Now! - A Collection of 15+ Years of Mobile UI and Usability Best Practices
A collection of 15+ years of Mobile UI and Usability best practices to help guide your next gen Mobile app design and development. In this session, Rock Jethwa, a leading mobile design architect, will walk through past and current "lost" UI design guidelines.

This session is aimed at UI designers, Information Architects and User Experience professionals who want to improve their "bag of tricks" of design frameworks and user psychology metrics for success. Whether you are in the enterprise space or consumer space, you will walk away with a more comprehensive understanding of how to better "future proof" your mobile apps.

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    Fit cmobile rock-jethwa-w-audio-sep-2010-powerpoint Fit cmobile rock-jethwa-w-audio-sep-2010-powerpoint Presentation Transcript

    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      From Newton to Now!
      - A Collection of 15+ Years of Mobile UX and Usability Best Practices … to help guide your next gen Mobile app design and development.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Overview > 40+ Mobile Launches - Product Development - Product Ops
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Overview >
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      ***IN this space:
      -Roles/Responsibilities/Skills of UX Professional
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Working closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements.
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      Look Backward ... to Look Forward
      Look at other professional disciplines...
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Working closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements.
      Blast from the Past ...
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: Scott McLeod, Understanding Comics
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Working closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements.
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      Thesis: Do old principles still apply?
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Working closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements.
      Blast from the Past ... 1993
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Processor: ARM 610 (2oMHz)/StongArm 110 (162 MHz)
      Storage: 4MB/8MB
      Memory: 640K/4MB
      Screen: 320x240 B&W/480x320 Greyscale
      Years: 1994-1998
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Working closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements.
      Blast from the Past ... 1993
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Processor: ARM 610 (2oMHz)/StongArm 110 (162 MHz)
      Storage: 4MB/8MB
      Memory: 640K/4MB
      Screen: 320x240 B&W/480x320 Greyscale
      Years: 1994-1998
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Working closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements.
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      “Where do you start???”
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Bus. Req > Define Your Tasks
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: CGE&Y
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      Next Step: Observe Users
      User Interviews
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Bus. Reqs > Observe Users
      1) Bus. Reqs.
      Ten Steps for Conducting a User Observation
      2) Specs
      1. Introduce yourself and describe the purpose of the observation (in very general terms).
      2. Tell the participant that it’s OK to quit at any time.
      3. Talk about the equipment in the room.
      4. Explain how to think aloud.
      5. Explain that you will not provide help.
      6. Describe in general terms what the participant will be doing.
      7. Ask if there are any questions before you start; then begin the observation.
      8. During the observation, remember several pointers:
      9. Conclude the observation.
      10. Use the results.
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: Newton 2.0 User Interface Guidelines
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Bus. Reqs > Observe Users
      1) Bus. Reqs.
      Ten Steps for Conducting a User Observation
      2) Specs
      1. Introduce yourself and describe the purpose of the observation (in very general terms).
      2. Tell the participant that it’s OK to quit at any time.
      3. Talk about the equipment in the room.
      4. Explain how to think aloud.
      5. Explain that you will not provide help.
      6. Describe in general terms what the participant will be doing.
      7. Ask if there are any questions before you start; then begin the observation.
      8. During the observation, remember several pointers:
      9. Conclude the observation.
      10. Use the results.
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: Newton 2.0 User Interface Guidelines
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Bus. Reqs > Observe Users
      1) Bus. Reqs.
      Ten Steps for Conducting a User Observation
      2) Specs
      1. Introduce yourself and describe the purpose of the observation (in very general terms).
      2. Tell the participant that it’s OK to quit at any time.
      3. Talk about the equipment in the room.
      4. Explain how to think aloud.
      5. Explain that you will not provide help.
      6. Describe in general terms what the participant will be doing.
      7. Ask if there are any questions before you start; then begin the observation.
      8. During the observation, remember several pointers:
      9. Conclude the observation.
      10. Use the results.
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: Newton 2.0 User Interface Guidelines
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Bus. Reqs > Observe Users
      1) Bus. Reqs.
      Ten Steps for Conducting a User Observation
      2) Specs
      1. Introduce yourself and describe the purpose of the observation (in very general terms).
      2. Tell the participant that it’s OK to quit at any time.
      3. Talk about the equipment in the room.
      4. Explain how to think aloud.
      5. Explain that you will not provide help.
      6. Describe in general terms what the participant will be doing.
      7. Ask if there are any questions before you start; then begin the observation.
      8. During the observation, remember several pointers:
      9. Conclude the observation.
      10. Use the results.
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: Newton 2.0 User Interface Guidelines
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Bus. Reqs > Observe Users
      1) Bus. Reqs.
      Ten Steps for Conducting a User Observation
      2) Specs
      1. Introduce yourself and describe the purpose of the observation (in very general terms).
      2. Tell the participant that it’s OK to quit at any time.
      3. Talk about the equipment in the room.
      4. Explain how to think aloud.
      5. Explain that you will not provide help.
      6. Describe in general terms what the participant will be doing.
      7. Ask if there are any questions before you start; then begin the observation.
      8. During the observation, remember several pointers:
      9. Conclude the observation.
      10. Use the results.
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: Newton 2.0 User Interface Guidelines
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Bus. Reqs > Observe Users
      1) Bus. Reqs.
      Ten Steps for Conducting a User Observation
      2) Specs
      1. Introduce yourself and describe the purpose of the observation (in very general terms).
      2. Tell the participant that it’s OK to quit at any time.
      3. Talk about the equipment in the room.
      4. Explain how to think aloud.
      5. Explain that you will not provide help.
      6. Describe in general terms what the participant will be doing.
      7. Ask if there are any questions before you start; then begin the observation.
      8. During the observation, remember several pointers:
      9. Conclude the observation.
      10. Use the results.
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: Newton 2.0 User Interface Guidelines
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Bus. Reqs > Observe Users
      1) Bus. Reqs.
      Ten Steps for Conducting a User Observation
      2) Specs
      1. Introduce yourself and describe the purpose of the observation (in very general terms).
      2. Tell the participant that it’s OK to quit at any time.
      3. Talk about the equipment in the room.
      4. Explain how to think aloud.
      5. Explain that you will not provide help.
      6. Describe in general terms what the participant will be doing.
      7. Ask if there are any questions before you start; then begin the observation.
      8. During the observation, remember several pointers:
      9. Conclude the observation.
      10. Use the results.
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: Newton 2.0 User Interface Guidelines
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Bus. Reqs > Observe Users
      1) Bus. Reqs.
      Ten Steps for Conducting a User Observation
      2) Specs
      1. Introduce yourself and describe the purpose of the observation (in very general terms).
      2. Tell the participant that it’s OK to quit at any time.
      3. Talk about the equipment in the room.
      4. Explain how to think aloud.
      5. Explain that you will not provide help.
      6. Describe in general terms what the participant will be doing.
      7. Ask if there are any questions before you start; then begin the observation.
      8. During the observation, remember several pointers.
      9. Conclude the observation.
      10. Use the results.
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: Newton 2.0 User Interface Guidelines
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Bus. Reqs > Observe Users
      1) Bus. Reqs.
      Ten Steps for Conducting a User Observation
      2) Specs
      1. Introduce yourself and describe the purpose of the observation (in very general terms).
      2. Tell the participant that it’s OK to quit at any time.
      3. Talk about the equipment in the room.
      4. Explain how to think aloud.
      5. Explain that you will not provide help.
      6. Describe in general terms what the participant will be doing.
      7. Ask if there are any questions before you start; then begin the observation.
      8. During the observation, remember several pointers:
      9. Conclude the observation.
      10. Use the results.
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: Newton 2.0 User Interface Guidelines
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Bus. Reqs > Observe Users
      1) Bus. Reqs.
      Ten Steps for Conducting a User Observation
      2) Specs
      1. Introduce yourself and describe the purpose of the observation (in very general terms).
      2. Tell the participant that it’s OK to quit at any time.
      3. Talk about the equipment in the room.
      4. Explain how to think aloud.
      5. Explain that you will not provide help.
      6. Describe in general terms what the participant will be doing.
      7. Ask if there are any questions before you start; then begin the observation.
      8. During the observation, remember several pointers:
      9. Conclude the observation.
      10. Use the results.
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: Newton 2.0 User Interface Guidelines
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      Don’t forget to observe real life...
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Bus. Reqs > Observe Users
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      Outputs of User Interviews
      User Personas
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Bus. Reqs > Persona Development
      1) Bus. Reqs.
      “The Soccer Mom”
      “But what this guy...?”
      2) Specs
      3) Review/Approvals
      Marketing
      IT/Engineering
      4) Usability Testing
      Brand & Communications
      Internal Training
      5) Business/UAT
      6) Project Mgmt.
      Testing
      Operations
      7) Teams/Reports
      8) Design Standards
      Vendors/Suppliers
      Call Centre
      Use cases - Share the vision
      Source: Me
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Managing and creating the design of user interface specifications, by applying client research, design standards, industry best practices, taking into account strategic business objectives, user needs, systems constraints.
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Specs > UI Specs
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      Requirements Done
      UX Design Can Now Start
      Wireframes & Screenflows
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Specs > UI Specs
      1) Bus. Reqs.
      Create Wireframe Templates of Screen Flows
      2) Specs
      3) Review/Approvals
      Top Nav
      4) Usability Testing
      2nd-ary Nav
      5) Business/UAT
      Menu List
      6) Project Mgmt.
      Input Box
      7) Teams/Reports
      8) Design Standards
      Consumers of WFs: These days it’s everyone.
      - Visual Information for Development
      Source: Newton 2.0 User Interface Guidelines
      Source: Me
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      Specs: Screen size and things on it
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Specs > Check the Screen Size
      1) Bus. Reqs.
      Portrait + Landscape
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      Specs: Text, Meaning, Metaphors
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Specs > Text, Labels, Fonts
      1) Bus. Reqs.
      Titles>Lead the User Down a Nav Path
      SMS - Why so Popular Still?
      - All the VALUE with ZERO effort of interactivity = AWESOME
      2) Specs
      Ordinary title with icon
      3) Review/Approvals
      4) Usability Testing
      Ordinary title without icon
      5) Business/UAT
      Subordinate view title
      —left-justified
      6) Project Mgmt.
      7) Teams/Reports
      No title
      —view’s contents make its purpose clear
      8) Design Standards
      Reason?: Cloud service comes to you instead of you going to the cloud service.
      - Cost Efficient
      Source: Newton 2.0 User Interface Guidelines
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Leading the design review sessions with project teams, acquiring consensus and getting approvals on designs and documentation.
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      Reviews/Approvals: Feedback from stakeholders
      Innovation: Managing Product Features
      Innovation: Managing Process Complexity
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Reviews/Approvals >
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Reviews/Approvals >
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      Skip this slide ...
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Leading usability testing when required, providing expert guidance to the project teams, creating test strategy/plans, test scenarios, screeners and facilitating usability testing as required.
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      Usability Testing: New Developments
      Eye Tracking
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Usability Testing > Eye Tracking
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: Tobii
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      Old School is cool too ...
      Paper Prototypes
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Usability Testing > Paper Prototypes
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: Designing Interactions, Bill Moggridge
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      Usability Testing: Change Blindness
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Usability Testing > Change Blindness - Recognition
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: Ronald A. Rensink, University of British Columbia
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Usability Testing > Change Blindness - Recognition
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: Ronald A. Rensink, University of British Columbia
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Creating and executing business acceptance test cases and testing for the GUI.
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      UAT > Don’t lose site of the big picture
      The Vision: Tasks together ...
      Not just individual features/functions
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      UAT > User Task-Purchase Cycle
      1) Bus. Reqs.
      2) Specs
      But lose sight of why users want to take the product into their homes & lives in the first place...
      Yes, it is about getting product out the door ...
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      UAT : Test everything
      Test how they relate together
      Criteria for each screen
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      UAT>Screen Components-Mental Model-Consistency of Approach
      1) Bus. Reqs.
      3. Layout: Use the whole screen, all the way out to the edge.
      2. Nav/Sub-Category: If the application uses categories to organize records, put a category pop-up list in the upper
      right corner.
      1. Title: Each screen should have a title bar.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      5. Alignment: Line up and left-justify command buttons along the bottom of the screen.
      6) Project Mgmt.
      4. Native Functions: Whenever possible, use the standard Palm OS user interface resources.
      7) Teams/Reports
      8) Design Standards
      6. Spacing: In buttons and other places where text is contained in a border, be sure to leave at least one pixel above and one pixel below the height of the text.
      Source: Professional Palm OS Programming
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      UAT > Confirming Specs
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Working with the project managers to ensure that usability deliverables accommodate project timelines, budgets, technical and scope constraints.
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      Project Management
      Proactive: Plan for change
      Don’t panic when things change (it’s normal :)
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      PM > “Keeping Up with the Jones” - Change Management
      1) Bus. Reqs.
      Changes in Version 2.0 (March 10, 1997)
      Features added to version 2.0 include the following:
      ❑ Scroll bars and associated functions for manipulating them
      ❑ New launch codes to support phone lookup and access to the system preferences panel
      ❑ TCP/IP support (only on devices with 1 MB RAM or more)
      ❑ IEEE floating-point math, including 32-bit floats and 64-bit doubles
      ❑ System-wide Graffiti reference dialog box
      ❑ New string manipulation functions
      Features changed from those in earlier versions include the following:
      ❑ Application preferences
      ❑ System keyboard dialog box
      ❑ Edit categories dialog box
      2) Specs
      3) Review/Approvals
      Especially in mobile, be ready for OS changes beyond your control : (
      4) Usability Testing
      5) Business/UAT
      Changes in Version 3.0 (March 9,1998)
      Features added to version 3.0 include the following:
      ❑ IR beaming
      ❑ A large bold font
      ❑ Dynamic user interface functions
      ❑ Custom fonts
      ❑ Progress dialog manager
      ❑ Unique device ID on hardware with Flash ROM
      ❑ File streaming to support records larger than 64K
      ❑ Support for Standard MIDI Files (SMF) and asynchronous sound playback
      Features changed from those in earlier versions include the following:
      ❑ Further changes to the edit categories dialog box
      ❑ Dynamic heap increased to 96K
      ❑ Storage RAM configured as a single heap instead of multiple 64K heaps
      ❑ Application launcher an actual application rather than system pop-up
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
      Source: Professional Palm OS Programming
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      PM > Keep Good Habits - “Check-in” & Update
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Possibly working on several projects at a time and providing regular status reporting to manager on all projects.
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      Interconnected World
      - Systems
      - Process
      Traceability > Accuracy
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Team - Reports > Be Courteous, Update, Communicate
      1) Bus. Reqs.
      2) Specs
      “Think Globally, Act Locally”
      Weekly Status Reports
      Multiple Projects
      Multiple Time Zones
      Managed Teams
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Contributing to the development, maintenance, and continuous improvement of efficient & effective usability methodology/process, documentation, workflow, ROI, metrics and design standards.
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      Design - Standards > Metrics
      Do some research - Not Cool Aid
      Don’t rely on “Silicon Valley Press Releases”
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Design - Standards > Metrics
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Design - Standards > Metrics
      1) Bus. Reqs.
      2) Specs
      3) Review/Approvals
      Design - Standards
      Always Changing >Now > Future
      e.g. Hologram -NTT Docomo R&D
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      Design - Standards > Now > Future
      1) Bus. Reqs.
      Hologram Display-NTT Docomo-R&D Centre-Japan-2007
      2) Specs
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards
    • FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide]
      Home-Overview
      1) Bus. Reqs.
      Thank You
      2) Specs
      Things we can learn from these days ...
      3) Review/Approvals
      4) Usability Testing
      5) Business/UAT
      nokia 3310
      sony watchman
      boombox
      palm pilot
      atari controller
      mtv logo
      jvc camcorder
      tabletop pacman
      windows ce palmtop
      gameboy
      zip drive
      rio pmp-300 mp3 player
      sony walkman
      rubiks cube
      motorolastartac phone
      digital answering machine
      commodore 64
      apple quicktake
      reebok pump hi tops
      motorola brick phone
      apple newton
      6) Project Mgmt.
      7) Teams/Reports
      8) Design Standards