Slidecast 2009 Yahoo! Store Marketing | Email & Customer Engagement Rob Snell

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    Slidecast 2009 Yahoo! Store Marketing | Email & Customer Engagement Rob Snell - Presentation Transcript

    1. … Rob Snell [email_address] Customer Engagement: 5 Things I’ve Learned about Email Marketing
    2. 5 things I’ve learned from email marketing
    3. It’s all about the offer
    4. relevant
    5. compelling
    6. relevant compelling
    7.  
    8. E mail works
    9. E mail works
    10. E mail works
    11. E mail works
    12.  
    13. More relevant offers convert better
    14.  
    15.  
    16. Is this REALLY for me?
    17. “ I really hope you don’t think I’m gonna wear that…”
    18. Bucket customers as best you can
    19. Customers with dogs
    20.  
    21. Customers with hunting dogs ?
    22. Customers with hunting dogs ?
    23.  
    24. Customers with hunting retrievers ?
    25. Customers with hunting retrievers who have more than 12 dogs , drive a Ford F-250 , and wear Carharts 24/7
    26.  
    27. 5000 magic bucket
    28. When it’s easy, it gets done
    29. Content comes from product
    30. Content comes from product
    31. Content comes from product
    32. Content comes from product
    33. RTML email-builder templates
    34. People buy from people
    35. Always keep score
    36.  
    37.  
    38. 50,000 emails sent
    39. open rate 24.3 % (unique opens to sent emails)
    40. 12,150 opened / read
    41. click-thru rate 7.17 % (unique clicks to sent emails)
    42. 3,580 to landing page
    43. conversion rate 2.89 % (% of email clickers who convert)
    44. 100 orders
    45.  
    46. 5 Things I’ve Learned:
            • It’s all about the offer
            • Relevant offers convert
            • Bucket as best you can
            • Make it easy, & it gets done
            • Keep score: Track results
    47. my email list info @ystore.com
    48. … Rob Snell [email_address] Customer Engagement: 5 Things I’ve Learned about Email Marketing

    + Rob SnellRob Snell, 4 months ago

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    Email marketing to your customers for fun and profi more

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