About A Lead Technical Writer with extensive industry and authoring tool knowledge. A keen interest in what Technical Communicators can bring to the content strategy, usability and user assistance arenas.
A regular conference and webinar presenter, webinars he has a high industry visibility. His RoboColum(n) blog recognised as one of the most influential technical communication blogs.
A member of the Institute of Scientific and Technical Communicators (MISTC), he is always ready to offer advice to others on user forums.