Social Media & International Justice

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Workshop given at the 2013 Media Coverage of International Justice conference sponsored by the Samir Kassir Foundation and the Global Center for Journalism & Democracy. Apps and tools to track information, strategies for content distribution and community engagement

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  • It’s also good to know bloggers, journalists and experts by nameI’ve read Mariana Rodriguez Pareja’s blog entries on the Huffington Post, and she writes about many international crime and justice issues.Google’s faithful Spanish to English translation tool has changed her last name to “couple”We see that she is on Twitter with @maritaerrepeYou can go directly to someone’s Twitter account https://twitter.com/maritaerrepe. Be sure you are logged into Twitter
  • This is Mariana’s Twitter page. It lists her tweets and the total number of tweets.20k, and multiple times throughout the day. She Tweets useful information that doesn’t necessarily show up in her blog.It shows how many accounts she follows, and how many follow her.
  • I did a search for #ICC from the user account
  • Although you can find a lot of good sources of information looking through tweets, it can be time consuming.I prefer to look through the list of who the user is following.
  • If possible, open Twitter and go to Geraldine’s account, Show them the following – scroll to the bottom and look throughICJ Project doesn’t have too many followers and doesn’t tweet often
  • Show @_CICC (Coalition for the ICC) the lists that the org subscribes to and the lists that they show up in
  • These follow the events closely and observe
  • Also Topsy: use Topsy for older tweets because Twitter limits the results for searches based upon timeLink is to http://monitter.com/ does location searchers as well
  • Also ability to set email alerts
  • Set a specific location and track in real time
  • Once you get TweetDeck up and running through the Chrome store, you will see your timeline, your mentions and new follows in interactions, what people you are following are doing in activity, your direct messages. As you can see, there is a fifth column, which is a list that I created that follows tweets from official accounts.
  • Outside Twitter, see who has tweeted a storySearches Twitter by the URL of the story
  • Some journalists prefer to promote themselves as a page
  • International Criminal Court Group is open so you can see all the members of the group and what they publicly postIf you select about, it takes you to a list of members that can be used as possible sources
  • Facebook interest lists work in a similar fashion as Twitter listsTake them to my list, how to create and how to add pages to the listAdd Walk Free organization pageFacebook.com/follow – follow people and add them to an interest list
  • Content is still private, so what shows up depends on your social network and what people have made public
  • You have to join to browse members if they are locked.Just put in a request. I was given permission to join the ICC – ICTR – ICTY groupGo to the LinkedIn group and search members for
  • From this search, you can use the follow to keep up with any new information and activities of the peopleYou can also join LinkedIn for Journalists and use it as a resource
  • Of course, this is for initial checks.
  • I don’t like the aspect of crowdsourcing that puts individuals into competition with one another over monetary awards --
  • This takes a little web development knowledge to implement, so if your news organization has the resources this is the way to go
  • This is a playlist for people to submit videos to the Houstonian new site
  • Grab the code and place it anywhere on a web page and you will get a submission area and a display areaVideos sometimes take a while between the submission and the pending
  • Play on conventions
  • Show them the widget
  • Take them to your spunge set up and show them the process of using News.google.com
  • Take them to some users on Twitter who are using Paper.li to cover international crimes and courts
  • Show them a demonstration of storify
  • Social Media & International Justice

    1. Social Media & International JusticeApps and tools to track information &strategies for content distributionand community engagement
    2. Robin Johnson, Ph.D.Twitter: @go4robinjohnsonFacebook: facebook.com/go4robinjohnsonEmail: robin.johnson@shsu.edu
    3. OutlineToday we will be discussing the use of socialmedia to:1. Track sources and information2. Engage with sources and news consumers3. Distribute stories over multiple platforms
    4. Twitter, Facebook and LinkedInTRACKING
    5. Twitter• Twitter is a social networking tool in which users post 140 character updates of what is going on in their lives along with links to things they think are interesting, funny or useful to their followers• “Following” makes it a very public network since you don’t have to be someone’s friend to follow them, although there are privacy controls
    6. Twitter• People use Twitter in many ways – As a newsfeed by following prominent people or networks – A pseudo-chat room by limiting their followers & whom they follow to close friends and family – As a microblog for updating people about the work they are doing and their personal lives• 200 million active users, most relevant social network for journalists
    7. Tracking on Twitter• One Twitter tracking method is to find experts, organizations, journalists, bloggers and activists that you already know from their work elsewhere.• Once found on Twitter, conduct an information excavation of who they talk to, who they follow, what lists they are on, and what lists they have created.
    8. Twitter InfoExcavation
    9. Conversationwith another user
    10. Link to bloggerwith blogger’s username
    11. Excavation• Professional summary that lists the blogger’s interest and blog site• 1.7k Followers• 6k tweets• Followed by shows others like the user, whose information can be excavated
    12. Following listThe following list includes everyone theperson or organization follows. Readnames and information to determine whoto follow. Select the username to learnmore information• number of tweets• number of followers• what kind of information is tweeted• and how often the user tweets1,364 is a lot of accounts to wadethrough, but it will yield thorough resultsAnother strategy is finding expert/officialaccounts, who often only follow a few keypeople or organizations
    13. Tracking tweets with lists• Twitter lists sorts users into common categories• Lists are generally public, which means you can track another user’s list and others can follow your lists• The larger the list, the more difficult it is to track relevant information. The limit is 500 members to a list, but I try to cultivate mine to 100 or less
    14. My lists covering International Justice• IntlCriminalLaw&Justice (there’s a character limit!) – This list follows developments in international criminal law, justice and the ICC – I use this as an initial category if I’m not sure where someone fits or if I’m in a hurry, I can go through and recategorize later• IntlCrime&CourtOrgs – This is a list of NGOs and other organizations that tweet about international criminal law and the courts• IntlCrime&CourtNews – This list contains journalists and bloggers who cover issues of international crime, wars and the ICC – This is where a lot of news breaks
    15. Lists, continued• IntlCrime&CourtsExperts – Lawyers, activists & academics with expertise & experience in International Law, Courts & Justice – This list has people who can be used as sources for stories. It also includes people working at the ICC and other courts and tribunals• IntlCrimCourtsOfficial – Official accounts of criminal courts, tribunals & their spokespeople
    16. Finding lists
    17. Twitter Trial Monitors• @icctrialmonitor – Open Society Justice Initiative – Monitors the International Criminal Court• @KRT_monitor – Asian International Justice Initiative – Monitors Cambodia Chambers ECCC• There should be more trial monitors!
    18. Using Twitter’s Search• Finding and using #hashtags in Twitter searches will generally yield users who want to be involved in the larger Twitter conversation about an issue
    19. Advanced Twitter search• Twitter.com/search- advanced• Use to track specific hashtags, exact words and search terms by location, by account
    20. Advanced Search• Twitter’s Advanced Search doesn’t search all of Twitter’s archive, just most recent• Topsy.com – Provides an archive of all Tweets• Monitter.com – Sort and track tweets in real time, filtered by location
    21. Topsy.com
    22. Monittor.com
    23. Tweet Deck• Once lists are created, good search terms found, how do journalists keep up with all the information?• TweetDeck is app that you can download on mobile, use as an extension on Google Chrome, or use online for monitoring real- time searches, lists, mentions and activities
    24. TweetDeck Chrome Extension
    25. Adding a column to monitor
    26. Adding a list
    27. Adding notifications
    28. Adding a search
    29. Outside Twitter, youcan see who hastweeted a story
    30. Facebook• Facebook is a modern day phonebook that is searchable by name, occupation, network• 800 million active users• Downside – Limited search function – Journalists and users have been slow to embrace changes to make commenting more public
    31. Efforts to open Facebook content• Follow people (changed from Subscribe)• Groups/Pages• Facebook Interest Lists• Graph Search (beta, English language only), announced Jan. 15, 2013
    32. Facebook Follow
    33. Facebook Pages
    34. International CriminalCourt Group
    35. Facebook Interest lists
    36. Facebook Graph Search• Four initial categories, phrase-based searching – People • People who like the international criminal court in Beirut – Photos • Photos friends of friends have taken in Egypt – Places • War zones covered by journalists I follow – Interests • International law and justice covered by journalists• Search result page can be given a new title for the page. This creates a custom view of the content on Facebook.
    37. LinkedIn • Find international law sources and their professional connections • Searchable through business, organization & occupation • 160 million active users
    38. List of groups oflawyersworking in the field
    39. Search byoccupationsuch as legalofficer orlegal intern
    40. Mobile tracking• Tweetbeep.com and nutshellmail.com can be used to set up email alerts for multiple topics at multiple frequencies• Twitter for SMS
    41. Contacting sources and building communityENGAGING
    42. Engaging sources• Frequent, polite conversations build source trust• Make sure your summary is clear & professional• Find the active part of a community & add your Tweets to their conversations using reply and RT• Use Post/Tweet history and summary to check initial trustworthiness of a potential source
    43. Sharing stories to build community• Share your stories through your personal social media accounts in addition to having the media organization distribute through its official accounts – Consider using Facebook’s public option• Respond to comments, likes and retweets as much as possible to develop relationships
    44. Crowdsourcing• Crowdsourcing places some of the newsgathering responsibilities on your followers who might enjoy tracking down information and being included in the storytelling process• Follows the ideal that many users will know more collectively than a single reporter
    45. Crowdsourcing tips• Publish a “rough draft” of a developing story, link it to SM and ask for feedback• Expect 1-2 percent of your follow base to participate• Make it simple to participate and have a clear focus on what you want users to find• Reward the most active participants
    46. YouTube Direct • YouTube Direct allows users to upload video to a news organization’s or a blogger’s web site • Videos are monitored, approved and displayed on the website • Customizable
    47. YouTube Direct Lite• YouTube Direct Lite can be implemented relatively easily on any website without needing to know how to configure and manage a Google App Engine
    48. Instructions• YouTube account, create or navigate to playlist you want to use to receive video submissions
    49. Direct Lite website• http://code.google.com/p/youtube-direct- lite/wiki/AdminInterface – This website will launch the submission administration interface, where you can get the code to put on your site and review submitted videos to approve them for display – It also provides instructions and help• This is the link directly to the admin interface – http://ytdirectlite.appspot.com/static- min/admin.html
    50. This is the admininterface with tabs forembed codes for thesubmission widgetand the display widgetPending tab forsubmissions that areawaiting reviewApproved andrejected videos
    51. Twitcam.livestream.com• Twitcam.livestream.com allows you to live stream video to your Twitter account• Very simple to implement
    52. Writing and posting strategies & curating contentDISTRIBUTE
    53. Composing the message• Posts, tweets, etc. should all be brief and have as many of the following attributes as possible – To inform: Timeliness, relevance, unique, credible – To persuade: credible, generous – To engage: pose questions, be provocative/evocative – To entertain: occasionally funny, play on conventions• Colorful observations of breaking or trending news tend to get retweeted and shared more
    54. Embedding Twitter on a web site• Twitter provides the ability to embed code onto any website – Settings, Widget – Create new – Stream all your tweets, your favorites, lists you follow or manage, and searches
    55. Curation• To curate a topic is to grab news stories, images, comments from SM and arrange them into a meaningful narrative, site or context• Curating content deals with the immense amount of information available online• Curating content is based on the idea of a museum curator – presenting the most relevant information to users who are interested but can’t see or monitor everything
    56. Curation Apps and Tools• Spundge.com allows users to create “books” under categories of information• Two ways of putting content into a book – Google Chrome extension – Social media stream• Other Spundge users can subscribe to your books, you can share your books through social media, and you can embed the code onto a website• Some users of Spundge grow books, but updating daily with new stories and deleting non-timely stories gives social media users a reason to visit more often & not get overwhelmed
    57. Curation tools• Paper.li works in a similar fashion as Spundge, but it creates news “editions” in an engaging format that looks like a news site.
    58. Storify• Storify – Storytelling through social media• Storify is just beginning to be used by journalists and bloggers, and it is geared specifically toward journalism• Best use so far: – Storytellers using Storify re-create a timeline of breaking news as it unfolds via social media
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